Eduardo R. Espinoza is seeking a position in bookkeeping, data entry, or IT and has over 10 years of experience in various roles including collections, inventory management, and IT support. He has strong computer skills including Microsoft Office, databases, networking, and various operating systems. Espinoza has an education in accounting and networking support and is bilingual in English and Spanish.

1. Eduardo R. Espinoza
9532 SW 1s t CT
Coral Springs, FL 33071
(954)404- 3655
Eddy.1993.ee @ Gma il.c o m
Targeting Bookkeeping, Data Entry, or IT
Computer Skills
 Operating Systems, Windows. (98/2000/XP/Vista/7).
 Working knowledge of computer hardware and software such as Microsoft applications.
 Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Access,Microsoft Visio, Microsoft
OneNote, Microsoft SharePoint.
 Relational Database and Oracle SQL.
 Cisco Router Configuration, Switch Configuration, IP Addressing,Sub-netting,LAN and WAN Setup,
Wireless Routing.
 PC support – Know functions of and how to replace RAM, processors,hard drive, on board and out board video
cards and network interface cards (NICs), video cards, peripheral devices.
Work Experience
- Reagan Wireless Corporation
o Hire Date 04/15/2015 – 05/17/2016
 Lift Driver.
 Sorting and Maintaining inventory count.
 Update inventory system.
 Data Entry.
 Phone repair tech.
- Global City Group LLC
o Hire Date 02/03/2014 – 04/08/2015
 Payday loan Collections agent.
 Handled four collection campaigns (fastcashtree.comnextminuteloan.com moneynow321.com and
rainofcash.com)
 Collections manager for four campaigns.
 Kept day to day reports.
 Made spreadsheetsof collections process.
 Some IT work.
 Worked with Epic loan systems.
- Toyota Financial Services/ Lexus Financial Services
o Hire Date 09/26/2011 – 01/20/2014
 Bilingual Collections Representative.

2.  Handled delinquent financial account.
 Excellent customer service Skills.
 Handled Scion Solution accounts.
 Escalations Representative
Education Experience
- ATC
 Tracking and reporting inventory updates within campus.
 Troubleshoot damaged computer systems.
 Hardware replacement.
 Perform various repairs including:
 RAM upgrade and replacement.
 Power supply replacement.
 General maintenance to include dusting and reseating of components.
 Troubleshoot various networks, rack and quad connectivity issues using cable testing and punch -down
equipment.
- Cisco Academy
 Extensive use of Cisco IOS to achieve various milestones to include:
 Created VLANs.
 Assigned multiple I.P addresses to various devices in the network.
 Configured sub interfaces to achieve VLAN functions.
 Created WAN connections between routers.
 Cisco Catalyst 2960 Series Switches.
 2900 Series Integrated Services Router.
 Implement IP addressing and sub-netting.
Basic Skills
 Adaptable to new technologies and capable of problem solving and troubleshooting any problems that may arise
with these new technologies.
 Able to type 37 – 48 wpm
 Telephone and email customer service.
 Oral and written communication in English and Spanish.
 Able to research and analyze the subjects provided; and produce accurate reports.
 Capable of working individually or in a team, possess great interpersonalskill.
 Quick learner.

3. Education
 J.P Taravella High School – Coral Springs, FL
Aug 2007 – June 2011
 Atlantic Technical High School – Coconut Creek, FL - Cisco Academy
Aug 2009 – May 2011
 Atlantic Technical College – Coconut Creek, FL – Accounting Clerk
Feb 2014 – Present
Achievements
 High School Diploma
 Network Support Services Certification