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Ver. Jan 2016 1
COMPANY PROFILE
US Bankcard Services, Inc.
A Leading Nationwide
Merchant Service Provider
Ver. Jan 2016 2
Products & Services
Bill
Payment
Card
Issuance
Transfer of
Funds
Merchant
Account
Setup and
Support
Payment by Card
Auth
Request
Payment Card Industry
Transfer of Funds
MSP/ISO
Relationship
Terminal Software Gateway
Merchant
US Bankcard
Services
(MSP/ISO)
Consumer
(Cardholder)
Card Issuer
Approve
Decline
Other
Acquirer / Processor
Auth ResponseProvides
Transaction Processing Flow Relationship of Parties
Ver. Jan 2016 3
Facts
USBSI is a Merchant Service Provider (MSP)
of credit card processing services
with an impeccable reputation for excellence.
Dedicated to serving
businesses nationwide
since 1996
45,000+ merchants
nationwide
Cumulative transaction volume
of 15+ billion dollars
Top producer awards with
Elavon ®, Inc. since 2001
CISP (Cardholder Information
Security Program of VISA) and PCI-
DSS (Payment Card Industry Data
Security Standard) compliant
Live 24/7 technical support
Multi-lingual customer
service –in 9+ languages
Ver. Jan 2016 4
Dedicated to
Serving Businesses
Nationwide Since
1996
Est. 1996
Ver. Jan 2016 5
Awards
US Bankcard Services, Inc. (USBSI) is the
only MSP to earn the
Elavon Arch Award
consecutively each year it has been
awarded since 2010.
USBSI has won more than 57 various
awards from Elavon®, Inc. since 2001,
including 8 nationwide 1st place
awards.
Ver. Jan 2016 6
Merchant Base
Serviced Over
45,000Merchants Nationwide
Ver. Jan 2016 7
Cumulative Transaction Volume
Transaction Volume
Greater Than
$15Billion
Ver. Jan 2016 8
9+
Multi-lingual
Customer Service in
Languages
Customer Service
Ver. Jan 2016 9
Products
Terminals
Mobile Payments
Online Payment Gateways
POS Systems
Payment Software
• Desktop Terminals
• Wireless Terminals
• EMV® Ready Terminals
• PIN Pads
• PAYware® Mobile
• Charge Anywhere®
• POS for iPad®
• Restaurant POS System
• Authorize.Net ®
• ConvergeSM
• Global GatewaySM
• Payflow ProTM
• ICVERIFY®
• PCCharge™
• Plug-In for
QuickBooks®
Ver. Jan 2016 10
Solutions
Financial Solutions
Gift Card/ Loyalty Program
Check Guarantee
sure3 ® Online Turn-Key Solutions
• Cash Advance
• Trade Finance
• Elavon® Fanfare Gift and Loyalty
• First Data® Gift Cards
• Valutec® Gift Card and Loyalty
Programs
• TeleCheck®
• Online Restaurant Solutions
• Online Booking Solutions
Ver. Jan 2016 11
Merchant Processing Benefits
Free Statement AnalysisTransaction Tax Reporting
No Start-up Costs
Chargeback Prevention
Assistance
Free Loaner Terminal &
Free Paper Rolls
Equipment Programming
PCI-DSS Advisory Service
Online Statement Access
Live 24/7 Technical Support On-Time Funding
Ver. Jan 2016 12
Milestones (1996 ~ 2000)
1996
• US Bankcard Services
Opened Its Doors, Offering
Merchant Services to
Southern California
1999
• Incorporated as US Bankcard
Services, Inc. (USBSI) and
Global Lease Corp.
2000
1998
• Registered Agent of First
American Payment
Systems® and CrossCheck®,
Inc.
1997
• Registered Agent of
Humboldt Bank ®, First
National Processing, and
Global Check Service®
2000
• Established MSP Relationship with
NOVA Information Systems® (NOVA®),
now Elavon®, Inc. Expanded
Merchant Services Nationwide and
Established In-House Merchant
Support Group
1996
Ver. Jan 2016 13
Milestones (2001 ~ 2005)
2002
• Established ISO Relationship
with First Data Merchant
Services® (FDMS)
2004
• Established In-House
Chargeback Support
Team
2005
• Cumulative Merchant Transaction Volume of
Over $1.5 Billion
• Ranked Top 3 MSP for Elavon®, Inc
2001 2005
2001
• Ranked Top 10 MSP
for Elavon®, Inc
Ver. Jan 2016 14
Milestones (2006 ~ 2010)
2006 2010
2006
• Introduced Exclusive
“Best of Both Worlds”
Dual Font Hypercom™
Terminal
2007
• Trademarked Company Slogan
“Moving Your Business Forward, One
Swipe At a Time!®”
• Expanded Japanese, Korean,
Vietnamese, and Spanish Support
• Served on the Elavon® MSP National
Advisory Committee
2008
• Established Business Partnership
with
China UnionPay®
• Established ISO Relationship with
Chase Paymentech®
• Relocated Headquarters from El
Monte, CA to City of Industry,
CA
2009
• Launched “QuickDining”
Restaurant e-Service, now sure3®
Online Restaurant Solutions
• Launched USBSI “uPortal”, an
Internal Workflow and CRM System
2010
• First Winner of Elavon®
“Arch Award” for Reaching
$1.5 Billion in Annual
Transaction Volume
Ver. Jan 2016 15
Milestones (2011 ~ 2015)
2011 2015
2011
• US Bankcard Services, Inc.
Celebrates 15 Years in
Business
2012
• Reached 10,000 Fans on USBSI
Facebook ® Page
• Introduced Company Mascot –
“Super Jay the Helper® ”
• Launched Valutec® Gift Card and
Loyalty Programs
2013
• Announced New Company
Slogan “It’s Time to Take
Charge®”
• Opened Branch Office in
Koreatown, Los Angeles,
California
• Presented POS System for iPad®
Mobile Digital Device and
Restaurant POS System
2014
• 2014 Announced “sure3 ® Online Turn-Key Solutions”
and officially launched sure3 mobile app for both
Apple® iOS and AndroidTM devices, accumulating over
37,000 combined app downloads within 3 months of
launch.
2015
• Opened Second Branch
Office in City of Industry,
California
Ver. Jan 2016 16
Business Territory - Nationwide
Headquarters:
Gale, City of Industry, CA
Branch Office:
John Reed, City of Industry, CA
Branch Office :
Wilshire, Los Angeles, CA
Ver. Jan 2016 17
President’s Message
“We strive to deliver the best merchant services and
be the first choice among merchant service providers.”
US Bankcard Services, Inc. is committed to
helping you with your credit card processing
operations securely and efficiently so that
you can stay focused on your business.
We offer technical support in many different
languages, 24 hours a day, 7 days a week.
We offer tailored rate plans for your unique
business needs, allowing you to save more
and do more.
President, USBSI Mr. Chris Chang
Ver. Jan 2016 18
Core Values
• Dedicated to serving
businesses nationwide
since 1996
• Helping merchants
comply with industry
security standards
and regulations
• Bringing resources
and services to you
through our diverse
partnerships
• Commitment to
supporting small
businesses
• Promoting and
supporting charitable
causes
• Live 24/7 technical
support
• Providing honest answers
and services
Ver. Jan 2016 19
Our Team is Here for You
Ver. Jan 2016 20
Management Team
President
Marketing
Products &
Solutions
Information
Technology
Administration Customer
Service
Purchasing Sales
Vice President
Wilshire Branch
Office
Ver. Jan 2016 21
USBSI Departments
Administration
Follows a streamlined screening and application submission process, enabling
quick approvals for merchant processing accounts.
Customer Service
In-house customer service team is comprised of knowledgeable and
multi-lingual representatives who assist merchants in handling processing
obstacles and understanding current payment card industry regulations,
requirements, and opportunities.
Products & Solutions
Performs research and development of cutting-edge products and
solutions for meeting the needs of different merchants while continuing to
understand current industry trends.
Marketing
Establishes positive business relationships with card issuing organizations,
providing merchants with more marketing resources, and actively plans
and participates in charitable cause campaigns and other events.
Ver. Jan 2016 22
USBSI Departments
Sales
Possesses in-depth knowledge of the payment industry, including thorough
knowledge of various processing statement formats, providing merchants with
professional statement analyses and customized pricing programs.
Information Technology
Utilizes standard procedures to ensure the security of merchant data and
maintains CISP (Cardholder Information Security Program of VISA ®)
compliance. Actively involved in development of innovative platforms
and online tools to cater to merchant needs.
Purchasing
Surveys new vendor relationships and promotional items, while the
advantage of large volume purchasing allows for savings to be passed
on to merchants.
Ver. Jan 2016 23
Headquarters
17171 E. Gale Avenue #110
City of Industry, CA 91745
Ver. Jan 2016 24
Branch Office – Los Angeles
3250 Wilshire Blvd. #1000
Los Angeles, CA 90010
Satellite office providing administrative and
technical solutions to merchants, while
developing new markets and sales channels.
Ver. Jan 2016 25
Branch Office – City of Industry
1218 John Reed Ct.
City of Industry, CA 91745
Satellite office housing product and
software development, as well as
marketing operations.
Ver. Jan 2016 26
Partner Endorsement
“They share our business vision
and aspiration to deliver the best
possible credit card processing
solutions to you, our customer.”
Pamela Joseph
Vice Chairman
U.S. Bancorp Payment Services ®
Click HERE to view the endorsement clip
Ver. Jan 2016 27
Dynamic Branding Strategy
Diverse Marketing
Activities
World-Class
Partners
Solid Media
Relationships
Ver. Jan 2016 28
World-Class Partners
Ver. Jan 2016 29
World-Class Partners
Elavon®, Inc.
Actively participates in numerous USBSI corporate events
UnionPay®
Partners with USBSI to promote UnionPay® card
acceptance in the United States
Discover®
Continuously provides valuable sponsorship support
JCB®
Contributes sponsorship and support to our various marketing events
Ver. Jan 2016 30
Charitable Cause Campaigns
Medical Research
Youth Education Public Issues
• Continuous sponsorship of circus shows for the Asian
Youth Center (AYC ) of San Gabriel for 6 years
• 2013~2014 Participation in the annual AIDS WALK LOS ANGELES
• Donation in support of earthquake & tsunami relief in Japan
• Periodical USBSI staff blood drives
• Consistent donations to the Muscular Dystrophy Association®, Inc. (MDA) in participation for
the Annual Shamrocks Against Dystrophy campaign for 3 years
• Donation in support of brain tumor research
Be Socially
Responsible
Ver. Jan 2016 31
Other References
Major Event Photo Galleries
Company YouTube® Channel
Company Videos
Company Facebook® Page
Official Company Website
• Asian American Expo
• Korean Festival
• OC Japan Fair
• www.youtube.com/USBANKCARD
• www.facebook.com/USBSI
• Company Milestones
• Products & Solutions
• Marketing Events
• www.USBSI.com
Ver. Jan 2016 32
Follow us at:
All trademarks appearing on this document are the property of their respective owners. Use of those trademarks does not imply
any affiliation with or endorsement by the owners of those marks of US Bankcard Services or its products or services.
Contact us
888.888.8872
inquiry@usbsi.com
www.usbsi.com

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US Bankcard Services - a leading nationwide merchant service provider

  • 1. Ver. Jan 2016 1 COMPANY PROFILE US Bankcard Services, Inc. A Leading Nationwide Merchant Service Provider
  • 2. Ver. Jan 2016 2 Products & Services Bill Payment Card Issuance Transfer of Funds Merchant Account Setup and Support Payment by Card Auth Request Payment Card Industry Transfer of Funds MSP/ISO Relationship Terminal Software Gateway Merchant US Bankcard Services (MSP/ISO) Consumer (Cardholder) Card Issuer Approve Decline Other Acquirer / Processor Auth ResponseProvides Transaction Processing Flow Relationship of Parties
  • 3. Ver. Jan 2016 3 Facts USBSI is a Merchant Service Provider (MSP) of credit card processing services with an impeccable reputation for excellence. Dedicated to serving businesses nationwide since 1996 45,000+ merchants nationwide Cumulative transaction volume of 15+ billion dollars Top producer awards with Elavon ®, Inc. since 2001 CISP (Cardholder Information Security Program of VISA) and PCI- DSS (Payment Card Industry Data Security Standard) compliant Live 24/7 technical support Multi-lingual customer service –in 9+ languages
  • 4. Ver. Jan 2016 4 Dedicated to Serving Businesses Nationwide Since 1996 Est. 1996
  • 5. Ver. Jan 2016 5 Awards US Bankcard Services, Inc. (USBSI) is the only MSP to earn the Elavon Arch Award consecutively each year it has been awarded since 2010. USBSI has won more than 57 various awards from Elavon®, Inc. since 2001, including 8 nationwide 1st place awards.
  • 6. Ver. Jan 2016 6 Merchant Base Serviced Over 45,000Merchants Nationwide
  • 7. Ver. Jan 2016 7 Cumulative Transaction Volume Transaction Volume Greater Than $15Billion
  • 8. Ver. Jan 2016 8 9+ Multi-lingual Customer Service in Languages Customer Service
  • 9. Ver. Jan 2016 9 Products Terminals Mobile Payments Online Payment Gateways POS Systems Payment Software • Desktop Terminals • Wireless Terminals • EMV® Ready Terminals • PIN Pads • PAYware® Mobile • Charge Anywhere® • POS for iPad® • Restaurant POS System • Authorize.Net ® • ConvergeSM • Global GatewaySM • Payflow ProTM • ICVERIFY® • PCCharge™ • Plug-In for QuickBooks®
  • 10. Ver. Jan 2016 10 Solutions Financial Solutions Gift Card/ Loyalty Program Check Guarantee sure3 ® Online Turn-Key Solutions • Cash Advance • Trade Finance • Elavon® Fanfare Gift and Loyalty • First Data® Gift Cards • Valutec® Gift Card and Loyalty Programs • TeleCheck® • Online Restaurant Solutions • Online Booking Solutions
  • 11. Ver. Jan 2016 11 Merchant Processing Benefits Free Statement AnalysisTransaction Tax Reporting No Start-up Costs Chargeback Prevention Assistance Free Loaner Terminal & Free Paper Rolls Equipment Programming PCI-DSS Advisory Service Online Statement Access Live 24/7 Technical Support On-Time Funding
  • 12. Ver. Jan 2016 12 Milestones (1996 ~ 2000) 1996 • US Bankcard Services Opened Its Doors, Offering Merchant Services to Southern California 1999 • Incorporated as US Bankcard Services, Inc. (USBSI) and Global Lease Corp. 2000 1998 • Registered Agent of First American Payment Systems® and CrossCheck®, Inc. 1997 • Registered Agent of Humboldt Bank ®, First National Processing, and Global Check Service® 2000 • Established MSP Relationship with NOVA Information Systems® (NOVA®), now Elavon®, Inc. Expanded Merchant Services Nationwide and Established In-House Merchant Support Group 1996
  • 13. Ver. Jan 2016 13 Milestones (2001 ~ 2005) 2002 • Established ISO Relationship with First Data Merchant Services® (FDMS) 2004 • Established In-House Chargeback Support Team 2005 • Cumulative Merchant Transaction Volume of Over $1.5 Billion • Ranked Top 3 MSP for Elavon®, Inc 2001 2005 2001 • Ranked Top 10 MSP for Elavon®, Inc
  • 14. Ver. Jan 2016 14 Milestones (2006 ~ 2010) 2006 2010 2006 • Introduced Exclusive “Best of Both Worlds” Dual Font Hypercom™ Terminal 2007 • Trademarked Company Slogan “Moving Your Business Forward, One Swipe At a Time!®” • Expanded Japanese, Korean, Vietnamese, and Spanish Support • Served on the Elavon® MSP National Advisory Committee 2008 • Established Business Partnership with China UnionPay® • Established ISO Relationship with Chase Paymentech® • Relocated Headquarters from El Monte, CA to City of Industry, CA 2009 • Launched “QuickDining” Restaurant e-Service, now sure3® Online Restaurant Solutions • Launched USBSI “uPortal”, an Internal Workflow and CRM System 2010 • First Winner of Elavon® “Arch Award” for Reaching $1.5 Billion in Annual Transaction Volume
  • 15. Ver. Jan 2016 15 Milestones (2011 ~ 2015) 2011 2015 2011 • US Bankcard Services, Inc. Celebrates 15 Years in Business 2012 • Reached 10,000 Fans on USBSI Facebook ® Page • Introduced Company Mascot – “Super Jay the Helper® ” • Launched Valutec® Gift Card and Loyalty Programs 2013 • Announced New Company Slogan “It’s Time to Take Charge®” • Opened Branch Office in Koreatown, Los Angeles, California • Presented POS System for iPad® Mobile Digital Device and Restaurant POS System 2014 • 2014 Announced “sure3 ® Online Turn-Key Solutions” and officially launched sure3 mobile app for both Apple® iOS and AndroidTM devices, accumulating over 37,000 combined app downloads within 3 months of launch. 2015 • Opened Second Branch Office in City of Industry, California
  • 16. Ver. Jan 2016 16 Business Territory - Nationwide Headquarters: Gale, City of Industry, CA Branch Office: John Reed, City of Industry, CA Branch Office : Wilshire, Los Angeles, CA
  • 17. Ver. Jan 2016 17 President’s Message “We strive to deliver the best merchant services and be the first choice among merchant service providers.” US Bankcard Services, Inc. is committed to helping you with your credit card processing operations securely and efficiently so that you can stay focused on your business. We offer technical support in many different languages, 24 hours a day, 7 days a week. We offer tailored rate plans for your unique business needs, allowing you to save more and do more. President, USBSI Mr. Chris Chang
  • 18. Ver. Jan 2016 18 Core Values • Dedicated to serving businesses nationwide since 1996 • Helping merchants comply with industry security standards and regulations • Bringing resources and services to you through our diverse partnerships • Commitment to supporting small businesses • Promoting and supporting charitable causes • Live 24/7 technical support • Providing honest answers and services
  • 19. Ver. Jan 2016 19 Our Team is Here for You
  • 20. Ver. Jan 2016 20 Management Team President Marketing Products & Solutions Information Technology Administration Customer Service Purchasing Sales Vice President Wilshire Branch Office
  • 21. Ver. Jan 2016 21 USBSI Departments Administration Follows a streamlined screening and application submission process, enabling quick approvals for merchant processing accounts. Customer Service In-house customer service team is comprised of knowledgeable and multi-lingual representatives who assist merchants in handling processing obstacles and understanding current payment card industry regulations, requirements, and opportunities. Products & Solutions Performs research and development of cutting-edge products and solutions for meeting the needs of different merchants while continuing to understand current industry trends. Marketing Establishes positive business relationships with card issuing organizations, providing merchants with more marketing resources, and actively plans and participates in charitable cause campaigns and other events.
  • 22. Ver. Jan 2016 22 USBSI Departments Sales Possesses in-depth knowledge of the payment industry, including thorough knowledge of various processing statement formats, providing merchants with professional statement analyses and customized pricing programs. Information Technology Utilizes standard procedures to ensure the security of merchant data and maintains CISP (Cardholder Information Security Program of VISA ®) compliance. Actively involved in development of innovative platforms and online tools to cater to merchant needs. Purchasing Surveys new vendor relationships and promotional items, while the advantage of large volume purchasing allows for savings to be passed on to merchants.
  • 23. Ver. Jan 2016 23 Headquarters 17171 E. Gale Avenue #110 City of Industry, CA 91745
  • 24. Ver. Jan 2016 24 Branch Office – Los Angeles 3250 Wilshire Blvd. #1000 Los Angeles, CA 90010 Satellite office providing administrative and technical solutions to merchants, while developing new markets and sales channels.
  • 25. Ver. Jan 2016 25 Branch Office – City of Industry 1218 John Reed Ct. City of Industry, CA 91745 Satellite office housing product and software development, as well as marketing operations.
  • 26. Ver. Jan 2016 26 Partner Endorsement “They share our business vision and aspiration to deliver the best possible credit card processing solutions to you, our customer.” Pamela Joseph Vice Chairman U.S. Bancorp Payment Services ® Click HERE to view the endorsement clip
  • 27. Ver. Jan 2016 27 Dynamic Branding Strategy Diverse Marketing Activities World-Class Partners Solid Media Relationships
  • 28. Ver. Jan 2016 28 World-Class Partners
  • 29. Ver. Jan 2016 29 World-Class Partners Elavon®, Inc. Actively participates in numerous USBSI corporate events UnionPay® Partners with USBSI to promote UnionPay® card acceptance in the United States Discover® Continuously provides valuable sponsorship support JCB® Contributes sponsorship and support to our various marketing events
  • 30. Ver. Jan 2016 30 Charitable Cause Campaigns Medical Research Youth Education Public Issues • Continuous sponsorship of circus shows for the Asian Youth Center (AYC ) of San Gabriel for 6 years • 2013~2014 Participation in the annual AIDS WALK LOS ANGELES • Donation in support of earthquake & tsunami relief in Japan • Periodical USBSI staff blood drives • Consistent donations to the Muscular Dystrophy Association®, Inc. (MDA) in participation for the Annual Shamrocks Against Dystrophy campaign for 3 years • Donation in support of brain tumor research Be Socially Responsible
  • 31. Ver. Jan 2016 31 Other References Major Event Photo Galleries Company YouTube® Channel Company Videos Company Facebook® Page Official Company Website • Asian American Expo • Korean Festival • OC Japan Fair • www.youtube.com/USBANKCARD • www.facebook.com/USBSI • Company Milestones • Products & Solutions • Marketing Events • www.USBSI.com
  • 32. Ver. Jan 2016 32 Follow us at: All trademarks appearing on this document are the property of their respective owners. Use of those trademarks does not imply any affiliation with or endorsement by the owners of those marks of US Bankcard Services or its products or services. Contact us 888.888.8872 inquiry@usbsi.com www.usbsi.com