India Wallace is seeking a position that utilizes her experience in customer service, administrative support, and medical reception. She has over 5 years of experience in roles supporting insurance verification, patient scheduling, and filing. Currently, she is pursuing a degree in Healthcare Administration from Wayne State University with the goal of supporting all operating plans through proven supervisory and problem-solving skills.

1. 21510 W. 7 Mile Rd. Apt #212 Detroit MI, 48219·313-600-4543 ·India.Wallace07@gmail.com
India N. Wallace
Objective
An accomplished w orker and student w ith a proven record of stability and supervisoryskills to support all operating plans w ith the
ability to develop outstanding w orking relationships with coworkers and customers.
Experience
April 2012-May2013 S & A Solutions INC. SterlingHeights, Mi
Customer Service Representative
● TakingInboundCalls verifyinginsurancefor Blue Cross Blue Shieldof Minnesota
● Set up claims for reprocessing
● Problem solvingskills andtechniques
August 2011-April 2012 Maxim Healthcare Services INC. Warren, Mi
Administrative Assistant
● Data Entry,Scanning, Faxing
● Filing, Patient charting, Patient scheduling
● Verifyinginformation
April 2010-August 2011 Clear Choices Counseling Southfield, Mi
Medical Receptionist/Internship
● Verifiedinsurance eligibility fornewandcurrent patients’
● Faxing, filingpatient charting,
● Schedulingpatients for appointments.
November 2008- January2009 Henry Ford Hospital Detroit, Mi
Internship/Pastoral Care
● Providedemotional andspiritual support tofamilies duringemergencysituations emergencysituations andtimes ofdeathand
bereavement
● Filing, faxinginformation
● CopyingandScanning
Education

2. August 2016-Present
October 2015-July 2016
Wayne State University
University of Phoenix
Detroit Mi
Phoenix, Arizona-Online
Healthcare Administration AAHAD
References
References are available on request.