This document is a resume for Jentel Veals, who is seeking a position as a medical administrative manager. Jentel has over 5 years of experience in medical administration roles, including as a Medical Administration Coordinator and UDT Technician. She is proficient in EHR systems, billing processes, supply management, and patient care. Jentel's education includes a Bachelor's degree in Health Care Administration and a diploma as a Medical Administrative Assistant.

1. JENTEL VEALS
2126 Brighton Circle Corona, CA 92881
Cell: (719) 232-2827
jentelv@yahoo.com
Professional Summary
Dedicated, driven and focused medical administrative manager who excels at prioritizing,
completing multiple tasks simultaneously, overseeing departments and following through
to achieve project goals. Seeking a position to challenge and demonstrate my abilities in
getting the tasks done in a timely manner with minimum supervision. As a medical
administrative manager, I present with high professional skills, a passion for dealing with
clients, coworkers and being a dedicated team player.
Additional Information
 Medical business office administration
 Daily and Monthly business reporting
 Next Gen system/EHR
 Billing processing and faxing
 Supply and materials management
 Insurance eligibility verifications
 Patient-focused care
 Detailed-oriented
 Excel Spreadsheets/Microsoft Access
Experience
Haider Spine Center October 2015 to present
Medical Administration Coordinator
Riverside, CA
Oversee several departments including pre-ops for surgery, vitals and prepping patients for
surgery, managing DME (durable medical equipment) making sure the proper paperwork was
received in order to dispense and get the back braces, cervical collars, bone growth stimulators
to the patient and paper work to the billing department so we can get paid, verify paper work has
been scanned into patients chart, handling referrals and requests for authorizations (RFA’s),
documentation is in the computer system, speak to insurance adjustors, pharmacies and patients
regarding different medications, RFA’s. or other questions/concerns and returns phone calls.
American Management Resources/National Laboratory Services
(Partnered with Haider Spine Center)
UDT (Urine Drug Testing) Technician
Riverside, CA
Collect urine samples & bag, document in excel spread sheet, ship specimens, prepare
toxicology reports for review by the doctor, do appeal reports for rejected bills, do any incident
reports & order supplies.

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Matthews-Vu Medical Group December 2013 to October 2015
Medical Administrative Assistant
Colorado Springs, CO
Checking patients in and assisting with any special needs, answer phones and schedule
appointments, collect payments and verify insurance, call and notify patients of
prescriptions being available for pick up, complete filing and manage charting of patient
information, check eligibility on insurance, assist medical assistants on different procedures,
assign/distribute faxes to medical assistants, help oversee/manage the pediatric department
as well as help it run efficiently and smoothly, participate in biweekly trainings/meetings,
utilize Corhio, Penrose, Memorial & CIIS (Colorado Immunization
Information System) to look up information for the doctors.
Ken's Beverage Inc June 2007 to December 2013
Administrative Assistant
Colorado Springs, CO
Contact bank to check and prepare deposits, manage emails and run reports to keep
documentation of billing and information, answer incoming calls and direct to appropriate
personnel, also make outgoing calls for checking tracking/freight information and
scheduling jobs and follow up with customer satisfaction calls to ensure quality service
(ties into medical reception), prepare daily billing, verifying part numbers and process
billing as needed, check in packages and mail, create and keep various spreadsheets to
maintain pertinent information.
Lowe's Home Improvement March 2002 to June 2007
Pricing Coordinator
Colorado Springs, CO
Retrieve pricing/scan gun to do inventory, scan all price tags that have missing items that
need to be restocked, make pricing labels, locate items, remove old pricing label and replace
with new for all items on report, run report and print out once entire store has been
completed and send to respective management daily.
Education
University of Phoenix September 2010
Bachelor of Science: Health Care Administration
Phoenix, AZ, US
(3.8 GPA)
Everest December 2013
Diploma: Medical Administrative Assistant
Colorado Springs, CO,US
(GPA: 4.0)
Accomplishments
Graduated Summa Cum Laude