This document is a curriculum vitae for Buvaneswary D/O Balasundaram that outlines her personal details, educational background, employment experience, skills, and references. She has over 10 years of experience in hospitality administration and management roles, including positions as Secretary-Resident Manager, Secretary-Director of Food & Beverage, Human Resource Assistant, and Chef Secretary at various hotels in Malaysia. Her educational background includes a Diploma in Business Management from the Institute Technology Tun Abdul Razak.

1. CURRICULUM VITAE
Buvaneswary D/O Balasundaram
NO 10, Awana Seri Mewah
Taman Seri Mewah, Jalan Seri Mewah 2/6C
43300 Kajang, Selangor
Contact:
+6 017 230 7440 (HP)
Email:
vanes.buvaneswary@yahoo.com

2. Dedicated professional with extensive experience in general
management and highly skilled in Hospitality Administration Management
including excellent cross-cultural communication skills.
My achievement throughout my career is due to my strong commitment to
succeed, and the ability to prioritize multiple responsibilities. Furthermore, with
my strong administration skills and the proven track record, I believe I would
able to contribute positively and effectively towards the achievement of an
organization goals and objectives.
As a motivated, hardworking employee with experience in hotel
environment with strong communication skills, I’m able to work on own initiative
or as a reliable person.
I am confident, with my years of experience and career aspirations, I will be
an asset to your organization. Given the opportunity, I am positive about
significant contribution. I will be able to deliver to an organization.
Age 34
Marital
Status
Married
Date Of
Birth
27th
December 1982 IC Number 821227145350
Availability One-month notice Nationality Malaysian
Gender Female
Expected
Salary
Current RM3,500.00
Expected (Negotiable)
PERSONAL DETAILS
SYNOPSIS
PERSONAL ATTRIBUTES

3. • Ability to communication effectively
• Plan & achieve the requirement target
• Ambitious, highly motivated and organizational skills
• Imaginative and creative
• Well presented
• Ability to assess situation based on new information
• Ability to identify actions to overcome problems
• View new task as challenges
• Ability too work with a high degree of efficiency under time pressure
INSTITUTE TECHNOLOGY TUN ABDUL RAZAK
(ITTAR)
KUALA LUMPUR
Diploma in Business Management
(July 2000 - July 2003)
PROFESIONAL COURSES
• Pusat Komputer IT, Rawang
• Certificate in Computer studies (Year 2000)
• Attend “K-Wanita ICT” program, organized
by Kementerian Pembangunan Wanita &
Keluarga. Certify 93% grade points with
competent in ICT test on April 1st
to 4th
of
2003 in KL Centre (SHRDC)
• Attend MIC Education
Conference/Exhibition in Grand Seasons
Hotel, KL.
• Received First prize in poem contest &
treasure hunt contest in ITTAR for English
week on year 2003.
SPECIAL SKILLS
• Able to use Microsoft Office (Windows, MS
OVERVIEW
EDUCATIONAL BACKGROUND

4. Word, MS Excel, MS Power Point)
• Well Communicate
Palace Of The Golden Horses
Seri Kembangan, Malaysia
Secretary-Resident Manager
Current June 2013 till present
• Provides administrative support to the Resident Manager
• Answers or screens phone calls and manages the Resident Manager’s
mail
• Schedules and coordinates appointments, meetings and events, including
registration and travel arrangements as necessary.
• Transcribes drafts, revises correspondence, memos, flyers,
agendas and minutes.
• Assists with project monitoring and budget tracking.
• Assists Resident Manager with any inquiries and problem resolution.
• Assists in meeting preparation, setup and the flow.
• Completes the Resident Managers reports, which requires input from all
departments and submit to the Board of Directors such as Exco Report
and Executive Report.
• Assist in hotel compilation of Capex, Business Plan, KPI and Budget
presentation
• Monitor and replying to the guest comments such as Trip Advisor or other
comments
• Assisting Resident Manager (Mr. Francis) in doing the administration
works for MAH Selangor Chapter
Secretary, Director of Food & Beverage
November 2009-June 2013
• Provides overall administration support to Director of Food & Beverage
• Answers or screens phone calls and manages the Director’s mail
• Compiling online guest’s comments such as Trip Advisor, Booking.com,
Agoda etc
• Report preparation for Director of Food & Beverage
• Tracking staffs leaves, absenteeism and etc
EMPLOYMENT EXPERIENCE

5. • Preparing F&B Promotion Planner, Assisting in licensing renewal, joint
promotions with banks
• Coordinating with Human Resources on staff’s trainings
• Cross-exposure for three months as Sales Secretary due to their
secretary was left
• Key-in guest’s database and business trip arrangement for Director of
Sales
• Preparing and compiling sales reports, planner and meeting minutes
Kota Permai Golf & Country Club
Human Resource Assistant
March 2008 till 2009
• Substantiates applicants' skills by administering and scoring tests.
• Schedules examinations by coordinating appointments.
• Welcomes new employees to the organization by conducting orientation.
• Provides payroll information by collecting time and attendance records.
• Submits employee data reports by assembling, preparing, and analyzing
data.
• Maintains employee information by entering and updating employment
and status-change data.
• Provides secretarial support by entering, formatting, and printing
information; organizing work; answering the telephone; relaying
messages; maintaining equipment and supplies.
• Maintains employee confidence and protects operations by keeping
human resource information confidential.
• Maintains quality service by following organization standards.
• Arranging and coordinating on staffs EPF and SOCSO
One World Hotel
Bandar Utama, MALAYSIA
Pre Opening Team
Food & Beverage Secretary
March 2007 till February 2008
• Organize daily incoming correspondence, make preliminary
assessment and handle and respond as appropriate
• Compose and prepare routine correspondence and prepare simple
interpretation of documents and correspondence if requested
• Prepare, assemble and distribute various reports and documents

6. • Receive and screen all incoming telephone calls, provide and receive
information or refer the matters to the appropriate person to handle
• Keep calendar constantly updated to facilitate appointment and
meeting schedules
• Establish and maintain various filing / records / database of business
contacts, trace pending items and follow up as appropriate
• Arrange for various meetings and take minutes
• Function as an administrative link to ensure that all parties receive the
relevant information respectively
• Organize business travel arrangements and other duties as assigned.
Impiana KLCC Hotel & SPA
Kuala Lumpur, MALAYSIA
Pre Opening Team - Chef Secretary
October 2005 till February 2007
• Responsible for providing secretarial, clerical and administrative
• Receive, direct and relay telephone messages and fax message
• Maintain the general filing system and file all correspondence
• Assist in the planning and preparation of meetings, conferences and
conference telephone calls
• Taking meeting minutes
• Preparing inventory of office supplies
• Represent kitchen team in outdoor activities
• Type confidential documents on a word-processing system
Grand Seasons Hotel
Kuala Lumpur, MALAYSIA
Chef Secretary
September 2003 till May 2005
• Managing overall administration work
• Ensure that assigned staff has reported to work; document any late or
absent employees.
• Review status of work and follow-up actions required with the executive
chef before leaving.
• Document pertinent information in logbook.
• Handle all correspondence and filing in chef’s office.
• Provide information to all kitchen sections if and when required.
• Arrange/control the diary for the executive chef for appointment.

7. • Arrange/take minutes in all culinary related meetings.
• Maintain good relation with all staff.
Grand Season Hotel
Kuala Lumpur
Industrial Training
Year 2003
• Training in overall hotel management
REFERENCE