Purushotham Chatlapalli is seeking a role that utilizes his 9 years of experience in strategic planning, retail operations, business development, channel management, and customer relationship management. He has a background in sales, marketing, and operations for telecommunications companies. His experience includes roles at Vodafone, Tata Teleservices, and Idea Cellular where he consistently met sales targets and received awards for performance. He has an MBA in marketing and technical skills in Microsoft Office, databases, and programming languages.

1. PURUSHOTHAM CHATLAPALLI
Email Id: purushotham.chatlapalli@gmail.com Mobile: 91-9848004512
PROFESSIONAL SUMMARY
A dynamic professional with over 9 years of rich experience in Strategic Planning, Retail Operations,
Business Development, Channel Management, Client Relationship Management, Call Centre,
Modern Trade operations and Team Management.
A keen planner, strategist & implementer with demonstrated abilities in devising marketing activities
and accelerating the business growth. Functional Skills include- Retail /SME / corporate Operations - ROI
Accountability - Channel Management
Specialties:
Holds distinction of exploring new markets, standardizing retail operations, initiating restructuring
business activities for escalating turnovers & achieving goals.
An effective communicator with excellent relationship building & interpersonal skills, Strong analytical,
problem solving & organizational abilities.
KEYSKILLS IN MARKETING
 9 years of rich experience in Sales and Customer Relationship Management with MBA(marketing )
 Experience in Direct, In-direct , KAM , and Channel sales and extensive vertical experience NEB, EBU,
SME and Retail.
 Worked on different types of sales like DST, DSA, PTR and MBTOS.
 Friendly, Enthusiastic and Persuasive in sales solutions and services.
 Successful in promoting items with highest profit potential.
 Excellent communication skills and a professional demeanor gained through extensive interaction with
the public, leadership roles in college activities.
 Unique combination of creativity and analytical skills with a high math aptitude and detail orientation.
 Researching and writing comprehensive insurance estimates.
 Expert in prospect generation and funnel management.
CAREER PROFILE
 Working as an Assistant manager at Vodafone South Limited from Sep 2015 to till date
 Worked as a Channel Sales Manager at Tata Teleservices Ltd from Nov 2012 to September 2015.
 Worked as TSE at IDEA Cellular services Ltd from Jan 2009 to Nov 2012.
 Worked as Contractor IDEA Cellular Ltd from Feb 2007 to Feb 2009 through Adecco consultancy.
 Worked as Sr Executive at Videsh Sanchar Nigam Limited (VSNL) from Jan 2006 to Feb
2007through PLANMAN consultancy.
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2. EDUCATION
 M.B.A(Marketing) from Alagappa University 2008-2010
ADDITIONAL SKILLS/AWARDS
 Certified by Idea cellular ltd for consistency performance in 2007 – 2008.
 Certified by Idea cellular ltd for consistency performance in 2008 – 2009.
 Certified by Idea cellular ltd for consistency performance in 2010 – 2011.
 Highest new accounts closer award in idea cellular limited / TATA / VODAFONE
 Product Lauching specialist by closing Highest 2g/3g data card sales in India with idea cellular limited
at the time launching.
 Highest MNP sales in AP/ Telangana in Vodafone south limited with corporate account DPS(Delhi
Public School).
 Highest black berry hand sets and black berry plan sales award- idea cellular limited at NIRD(National
Institute of Rural Development).
 Highest vehicle tracking sales with high ARPU award in India with Tata Teleservices.
TECHNICAL SKILLS
Operating Systems : Windows 2000/ NT/98/95, WinXp
Languages : PG DCA, C and C++, SQL
Packages : MS Office, PGDCA, Adobe Photoshop 7.0
RDBMS : Oracle 9i
PROJECT DETAILS
1.
Organization Vodafone South Limited Sep 2015 – Till Date
Role Assistant Manager
Location Hyderabad
Responsibilities:
 Business development with corporate clients with channel partners.
 Expert in Churn Management.
 Maintained good DRR with all the handled channel partners.
 Enquiring the customers about their requirements and sending them proper quotation on time.
 Acquiring Channel Partners for business continuity.
 Good Control and management on Channel Partner Profitability and ROI.
 Driving business through Channel Partners.
 Handling team and driving them for meeting sales target.
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3.  Responsible for Training and coordination with quality team.
 Handling road shows, advertisement and other promotional activities.
 Working on Activations and Churn MIS on a daily basis.
 Handling pre and post-sales services.
2.
Organization Tata Teleservices Nov 2012 – Sep 2015
Role Channel Sales Manager / DST
Locations ; HYDERABAD , KARIMNAGAR , ADILABAD , NIZAMABAD
Responsibilities:
 Worked with Direct Sales Team to achieve targets.
 Very good in resource management to maintain very low iteration.
 Handled team of 30 people and driving them for meeting sales target.
 Involved in multi products like PRI lines, Leased Lines, IIL Lines, table tops, Wi-Fi and SMS gate way
etc.
 Maintained Quality Business as per TOC to maintain customer satisfaction and ethical business.
 Motivating and supporting the customers in the bill payments and in servicing.
 Working in integration with the reference system to maintain good customer relationships.
 • Conducted end-to-end Telecom Enterprise Business Solutions with a special focus on the Enterprise
Voice Solutions, Enterprise Data Solutions, SaaS – Cloud Solutions (InstaHRMS from HR Mantra,
InstaOffice from HyperOffice & InstaConference) and M2M Applications (Vehicle Tracking Solutions &
Work Force Tracking Solutions) and held accountable to drive both top line and bottom line of B2B
operations in Key Accounts in the region; major deliverables - RMS, CMS and CSAT
• Monitored regular feedbacks with clients and identified ways to improve the standards of service
offerings
• Interacted with heads of different Business Units to represent their specific messages in the
account’s marketing plan
• Ensured the delivery/installations of the Telecom Projects (MPLS, ILL, PRI & Other SAAS Projects)
were delivered on time and addressed customer issues on priority by coordinating with cross-
functional teams
• Managed pulsing reports regularly to understand the revenue trend
Highlights:
• Achieved revenue enhancement of 20% from the existing top corporate/enterprise accounts and
generated new business opportunities from the Existing Key Accounts
• Won Chasing Dreams Contest in 2014; participated in Cover Shot Contest in 2014
• Presented Best Zone Award from Enterprise Business Head in 2014
• Entitled with STAR Award -Target Achievement in 2014
• Received Achievers Club Award for Single Largest Deal in 2013
• Awarded with an International Trip to Dubai for the best performance in the year 2013-14
• Defined and managed budget allocation for account based marketing programs
• Jointly developed account-based growth strategies in partnership with service delivery & service
assurance on specific, prioritized accounts that grew business by 25% in 2 years
 I was handled different locations across t HYDERABAD AND TELANGAN REGION , KARIMNAGAR , ADILABAD , NIZAMABAD .
3.
Organization IDEA Cellular Services Ltd Feb 2007 to Nov 2012
Role Team lead / TSE sales and distribution
Responsibilities:
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4.  Worked as TSE in the DST (Direct Sales Department).
 Handled 15 members team by Encourage creativity, risk-taking, and constant improvement.
 Provided the team with a vision of the market goals.
 Communicate the team status, task accomplishment, monthly targets and direction to the manager.
 Involving in generating prospects and closing connections.
 Searching for companies for new accounts creation.
 I had great experience and I learnt good sales takticks and skills in the ABG group ONLY
 More over I had cracked huge accounts like AGA Publications pvt ltd 18000 , namaste telangana
1000cocp , t news 600cocp , so many govt accounts more than 500cocp orders in single shot ..
 Govt sales ; NIRD , REVUNUE DEPARTMENTS , HSWAAB , TECHNICAL BORAD , INTERMEDIATE BOARD ,
 Highest BLACKBERRY Sales AWARD IN INDIA ( NIRD)
 HIGHEST 2G Data Cards Sales AWARD IN INDIA ( AGA PUBLICATIONS PVT LTD )
 HIGHEST 3G Data Card Sales AWARD IN INDIA ( TECHNICAL BOARD OF AP)
 3 YEARS CONSISTENCY PERFORMANCE AWARD
 • Awarded by RIM for Highest Blackberry Activation in AP Circle for IDEA
• Completed HPCL-IOCL IVRS Project in AP/TELANGANA
• Awarded with Excellence Certificate
 My career turning point & great achievement which was promoted from Off role to pay role
employee of Idea cellular ltd.
4.
Organization Videsh Sanchar Nigam Limited Feb 2004 to Oct 2005
Role Sr Executive
Responsibilities:
 Identifying market segments for customer acquisition in SME Sector.
 Enquiring the customers about their requirements and sending them proper quotation on time
 Revenue enhancement by Upgrading and Renewal of the existing accounts.
 Obtaining commitments for collaboration and contract negotiation with customers.
 Build and maintain relationship with customers.
 Co-ordination with account department, Network department, Installation department for solving
customer queries.
 Monitoring action on customer complaint.
 Ensuring churn control of customers by addressing their concerns in a timely manner & providing
Root Cause Analysis to management for churn resulting in improved customer retention.
 Strategic sales planning based on customer, execute and implement the approved strategies and
plans within assigned territory.
 I had closed 100 broad brand connections in a month from multiple apartments as retails business
( VSNL )
 I got appreciations best territory sales executive award in year of 2006 - 2007
Name CH.Purushotham
Father's Name Mallaiah
DOB/ material status 17.04.1983 . / Married
Adress
1-9-129/29/d/41, mch colony , ramnagar , hyderabad ,
500020.
(PURUSHOTHAM CHATLAPALLI)
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