1. Denise M. Blanchard (LaBarr)
236 Fisher Rd. Rochester NY 14624
585-738-4506
nvragn3@gmail.com
Previous Employment: WS Packaging Group, Inc. (formerly Label World Inc.)
Senior Account Executive
Start Date: May 14, 1990
End Date: June 12, 2015
____________________________Career Overview___________________________________
I have spent my last 25 years in the printing industry. Due to my previous background in
customer service a new department was created at LabelWorld, Inc. after 5 months of my coming
on board. I spent 3 years in this position and during this time I was trained in the estimating
department by way of Label Traxx. I also took an interest in learning some points of purchasing
and was trained in negotiating skills and order processing. I established many vendor
relationships. I moved into an inside-sales position in 1993 where I secured a large account
worth over half-million dollars in sales within my first 6 months. I also travelled locally to secure
new business. I have grown and maintained many customers during this time, most of who are
still with the company. I was allowed to continue to use all of my skills as well as maintain and
grow my book of business worth over $2,000,000 throughout my time with the company.
___________________________________Skill Highlights______________________________
∙Client account management ∙Self-motivated
∙Customer-oriented ∙Dependable
∙Attention to detail ∙Fast learner
∙Vendor partnerships ∙PC competent: Excel, Word, Outlook
 Experience in providing customer service via phone or in person
 Maintain a positive environment, working with co-workers and customers within a diverse
culture
 Leadership qualities
 Excellent telephone manner and listening skills
 Ability to relate to customers in a professional and courteous manner
 Ability to communicate verbally and in writing
 Ability to work in a team environment
 Ability to work under pressure
 Ability to sit for long periods of time
 Excellent attention to detail and multi-tasking
___________________________Relevant Accomplishments____________________________
Accountable for over $2 million in sales for new and existing business. Increasing business in the
company’s targeted growth markets/products. Maintain overall customer satisfaction. Created
new revenue streams by pushing back on our production team to try new printing methods.
Generated new business through development of our digital printing capabilities. Learned and
help other sales people at our plant using Sales Force and CRM via Outlook .
_________________________________Education____________________________________
High School Diploma, 1975
Charlotte Jr/Sr High School - Rochester, NY, USA