Shane Davis is seeking a customer support, marketing, retail, or technology position where he can utilize his experience and skills in retail. He has a bachelor's degree from Western Kentucky University and experience in customer service roles at Webstaurant Store.Com and Lowes. His skills include communication, computer proficiency, design expertise, and leadership and management abilities gained through classroom projects and supervising employees in previous roles.

1. Shane Davis
179 North Church Street
Madisonville, Ky 42431
270-339-7456
Shane.davis210@topper.wku.edu
Career Objective
To obtain a full-time position in the area of Customer Support/Relations, Marketing, Retail,
Technology, or where my experience and skills in retail can be utlized
Skills Summary
Communication Skills- Completed public speaking couses at the college level
Computer Literacy- Proficient across platforms of PC and Mac as well in various Microsoft
Softwares such as Excel, Word, Powerpoint, and Publisher.
Design Expertise- Proficient in Photoshop and Lightroom softwares
Leadership and Management – Exemplified leadership in the classroom among class members
and obtained a Bachelors degree at Western Kentucky University in May 2013.
Proven ability to lead, communicate effectively, and manage in the workplace.
Marketing and Retail ability- Knowledgeable in both marketing and retail concepts. I have
utilized marketing techniques in retail store fronts and online through Ecommerce
Professional Experience__________________________________________________________
WEBstaurant Store.Com /Clark Food Service, Customer Solutions Specialists, Jan 2014-
Current.
• Assist customers daily by providing information regarding orders or products via phone,
email, and chat.
• Guide customers to correct products for their needs and market those items to build
sales.
• Communicate and work with other customer solutions representatives to provide
efficient solutions to customer issues.
• Implement methods and strategies to increase employee efficiency.
• Assist different departments within in our company along with purchasers, outside
manufacturers, and transportation carriers to obtain information regarding products,
orders, and to find solutions for customer issues.
• Problem Solve. Multi-task several issues at an effective pace to find efficient and fair
solutions for many customers within an appropriate time frame.
Lowes Department Store, Sales Associate, September 2013 – Janurary 2014.
• Unload freight and stock within warehouse and store
• Assist customers and provide product information to help facilitate sales.
Madisonville, KY Parks and Recreation, Assistant Site Director, Summers 2008-2013 .
• Collaborate with Site Director to organize site projects and weekly objectives
• Supervised children on site and on several field trips
• Taught children entertaining but educational concepts to improve their overall well-
being
• • Oversaw and trained new employees

2. Shane Davis
Variety Stores Inc. (Roses Stores) Bowling Green, KY, Sales Associate,
November 2010 – June 2011
• Handled and operated money for the company at a cashier position
• Provided excellent service to all customers
• Oversaw and trained new employees
• Displayed signs, banners and posters for promotion and store advertising
Education____________________________________________________________________
WESTERN KENTUCKY UNIVERSITY – Bowling Green, Ky
Marketing/ Business Informatics Bachelors Degree, May 2013
Activities and Organizations_______________________________________________________
Hopkins County YMCA Volunteer (2 Years)
ABA Basketball Volunteer (2 Years)