1. Ebony C. Bowden
2937 N. Hanley Rd.  Saint Louis, Mo 63121  (314) 795-5735  ebowden0781@yahoo.com
2937 N. Hanley Rd  Saint Louis, MO 63121  (314) 795-5735  ebowden0781@yahoo.com
Objective ____________________________________________________________________________________
To obtain a challenging leadership position where I can utilize my creative problem solving, business management, administrative, marketing,
and interpersonal skills. My goal is to become associated with a company where I can gain further experience while enhancing the company’s
productivity and reputation.
Profile ______________________________________________________________________________________
Motivated, personable business professional with Business Management Degree, Property/Casualty Insurance
License, and Web Development certification. Talent for quickly mastering technology, diplomatic and tactful with
professionals and non-professionals at all levels. Accustomed to handling sensitive, confidential records.
Demonstrated history of producing revenue through marketing and sales.
Flexible and versatile – able to maintain a sense of humor under pressure. Poised and competent with demonstrated
ability to easily transcend cultural differences. Thrive in deadline-driven environments. Excellent team-building skills.
Skills Summary _______________________________________________________________________________
 Customer Service
 Web Design /Development
 Advertising
 Office Management
 Property Insurance
 New Product Launch
 Marketing & Sales
 Telecommunications
 Front Desk
 Real Estate Sales
 H.R. Operations
 Business Admin. /Mgt.
Professional Experience _______________________________________________________________________
COMMUNICATION: PRESENTATIONS/TECHNOLOGY
 Rapidly learn and master varied computer programs; recently completed Web Development certificate course.
 Articulated the value of products and services (face to face & over the phone)
 Opened new accounts, B2B marketing, communications and in-market launch
CUSTOMER SERVICE/MARKETING/SALES/PROBLEM SOLVING
 Oversee front-office operations and provide impeccable customer service:
 Develop and implement strategic marketing plan for business:
o Create special promotions, write/design print and outdoor advertising, and coordinate all media
buying
o Expanded client base by consistently delivering goal-surpassing marketing results and ensuring
complete client satisfaction
MANAGEMENT/DETAIL MASTERY/ORGANIZATION
 Manage all aspects of day-to-day operations-answering phones, ordering of office supplies, and filing
 Responsible for bookkeeping, paying bills and customer service
 Schedule appointments and set up meetings, interviews and bank deposits
 Responsible for HR-recruiting, orienting, training, supervising and managing employees
Employment History __________________________________________________________________________
BERKSHIRE HATHAWAY – Saint Louis, Mo D&J Glass – Saint Louis, Mo
Real Estate Agent 2015-current Office Manager 2011-2012
United Healthcare – Saint Louis, Mo AT&T – Saint Louis, Mo
Customer Service Supervisor 2013-2015 Marketing Specialist, 2007-2011
Education ___________________________________________________________________________________
Saint Louis Community College at Forest Park, Saint Louis, Mo Missouri Property & Casualty
A.A.S., Major: Business Management 2013 License #8283103
Missouri Real Estate Agent License #2015037934 Certified Web Developer 2011