1. Kristi K. Mitchell
6239 NW 35th
Drive, Gainesville, Florida 32653
(352) 231-1789
kristikaymitchell@yahoo.com
OBJECTIVE
I am looking to utilize my vast experience in marketing, operations management and employee development to contribute to the success
of your organization. I am a high energy, self-motivated driven leader with exemplary success in areas of sales and marketing,
advertising, customer service and employee/management development. I have extensive experience in critical development functions
such as project management, process improvement, strategic planning and focus groups.
PROFESSIONAL EXPERIENCE
Regional Director of Admissions & Marketing Consulate HealthCare, North Florida Region Maitland, FL
June 2009 - Current
• Promoted to Regional Director of Admissions for 9 Skilled Nursing Facilities & 1 Assisted Living Facility 1-1-12
• Management of 24 Admissions Directors and Coordinators
• Responsible for Census, Payer Mix and staff development and training for 10 Centers
• Successful succession planning initiatives resulting in the promotion of 7 Admissions Coordinators to Director Level
• Increased occupancy to 95% YTD 2015 North Florida Region
• Developed Specialty Programs such as In-house Dialysis, Wound Care and Cardiac Programs
Admissions Director
• Directed Admissions Department, managed patient referrals & admissions, verified insurance, ensured reimbursement,
performed sales & marketing activities for 120 bed SNF
• Increased Occupancy to 95% and achieved highest Mix since inception of facility in 1984
• Achieved 95% Census after 3 months, which allowed facility to bill Medicaid for patient Bed Holds for the first time in
two years
• Held daily Conference Calls, daily Operations Meetings, bi-weekly Sales & Marketing Meetings, and monthly customer
service training seminars
• Started weekly Employee Appreciation Awards and Employee of the Quarter Programs
• Promoted in 6 months to Community Liaison/Admissions Specialist 12-28-09
• Responsible for all Sales & Marketing activities and events
• Fundraiser Committee Member for: Memory Walk for Alzheimer’s, Dr. Cott’s Ride to Remember for Elder Care, Dr.
Slaton’s Affair to Remember for Alzheimer’s
• Added 4 Physicians to NFRSC staff for a total of 9 Physicians
• Negotiated VA Contract pricing for markedly improved reimbursements in 2012
Director of Operations (Home Office in Gainesville) Hemarus LLC Ft. Lauderdale, FL
June 16, 2008 – April 16, 2009
• Assisted COO in design, development & coordination of new company to collect blood plasma. Business Plan to locate,
build and operate 20-25 Centers in 4 years to collect 1 million units annually to supply the company’s fractionation plant
• Researched demographics for site selection. Assisted Director of Facilities in design & development of floor plans &
process flow
• Assisted COO in development of pre-opening, training & operating budgets of $2.5 million per location
• Project Management and development of Procedures and Guides: Standard Operating Procedures in compliance with
FDA, EMEA, PPTA, cGMP, OSHA & COLA/CLIA regulations, Medical Management, Training and Education, and
Administrative Management including Human Resources
• Recruited, hired and coordinated training of Management and Medical Staff to manage and operate plasmapheresis
centers: Center Director, Supervisors, Physician, Nursing Staff, Quality Assurance Specialists, Phlebotomists,
Receptionists and Laboratory personnel
• Negotiated contracts for medical equipment, services and supplies
Regional Director (Home Office in Gainesville) Biomat USA, Grifols Los Angeles, CA
October 2005 – June 2008
• Successfully directed & developed 6 remote facilities in all aspects of blood plasma collection operations

2. • Monitored personnel & center operations to ensure compliance with all State, Federal, International, & Industry
Standards
• Responsible for cost budget development & oversight of approximately $15 million annually
• Developed & directed center management teams to exceed operational, administrative, regulatory, and financial targets
• Dynamic and inspirational Team Leader with focus on critical functions such as continuous improvement, project
management, succession planning, employee relations, cost control, organization, customer service, sales & marketing,
recruitment, and communication
• Designed ‘Facility Management Guide’ for Biomat USA Plasma Facility Operations
• Directed Recruitment, hiring and training for 4 new Facilities in Colorado, Nebraska and Florida
QC Coordinator & Technical Manager LifeSouth Community Blood Centers Gainesville, Fl
January 2005 – October 2005
• Directly managed Resource Management Supervisors and staff for 24/7 Distribution Department that stored and shipped
blood components to Hospitals and 12 LifeSouth facilities throughout Southeastern U.S.
• Directly Managed Components Department Supervisors and staff responsible for labeling & separating whole blood
draws into packed cells, washed RBC’s, recovered plasma, leukocytes, cryoprecipitate, and platelets
• Coordinated validation of storage freezers/refrigerators, equipment and processes to ensure that blood components were
collected, labeled, stored and shipped within regulatory guidelines
• Analyzed production statistics daily and distributed Daily Components Confirmation Reports to ensure adequate blood
and blood component supplies
• Coordinated internal QA audits, oversaw Quality Control, ensured proper documentation, CAPA, root cause analysis for
deviations, and ensured Standard Operating Procedures were followed and updated
• Responsible for departmental staffing & training to include interviewing, hiring, evaluating, directing, scheduling and
appraising
Regional Director (Home Office in Gainesville) ZLB CSL, NABI Plasma Services Boca Raton, FL
November 1981 – December 2004
• 6 years as Facility Manager then 15 years as Regional Manager with increasing levels of fiscal responsibility & success
• Directed & developed operational, financial & regulatory functions for 6 -11 remote blood plasma collection facilities
within the U.S.
• Responsible for cost budget development & monitoring $10-20 million annually
• High energy, self-motivated, positive and results driven leader with exemplary success in areas of budgetary control,
sales/marketing/advertising, special products collections, customer service, donor retention, and employee/management
development
• Strategic and analytical decision maker with problem solving/critical thinking abilities that focus on achievement of goals
• Experience in critical development functions such as Project Management, Process Improvement Tools, Empowerment,
Strategic Planning, Effective Meeting Management, Focus Groups & Consensus Building, & Rapid Action Teams
EDUCATION
Business Administration Management, AS City College Gainesville, FL
• Honor Graduate – Summa cum Laude with GPA 3.90, June 2002
Medical Assistant Hastings Technical College Hastings, Ne