1. STEVE MATTSON
7063 Oak Grove Boulevard | Richfield, MN 55423 | stvnrmttsn@msn.com | (612) 408-2957
BUSINESS ANALYST / CONSULTANT
Solid Organizational Leadership Skills | Project Management
JAD Sessions | Reporting | System Development Life Cycle | Technical Writing
Accomplished professional offering more than 21+ years of combined experience in business analysis,
enterprise system administration, oracle applications, customer service, communications, and project
management expertise in IT environments. Leads and implements with a broad knowledge of technical
skills, business resources, and operational processes. Strategic analyst who delivers effective cross-
departmental communication, and successfully executes projects that achieve business objectives.
• Experienced Coordinator of Teams & Projects
• Effective Analysis of Concepts and Processes
• Continuous Quality Improvement
• Long & Short Term Goal Setting & Planning
• Collaborates with Stakeholders
• Builds Internal/External Partnerships
• IT Systems/Process Development/Operations
• Data Transfers/Data Warehouse Management
TECHNICAL SKILLS
Scripting: SQL, PS/SQL, Virtual Programmable Keyboarding, Microsoft Excel macros
Operating Systems: Windows 95, XP, 7 and 8; some UNIX
Databases: Dbase III+, Microsoft Access
Software: Oracle Versions 10.7, 11 and 12, Oracle Discoverer, AQT, Microsoft Office (including
Excel, Access, Word, Outlook and PowerPoint), Microsoft SharePoint, Crystal
Reports
PROFESSIONAL EXPERIENCE
WELLS FARGO, Minneapolis, MN (through Signature Consulting) 2015 to 2016
Information Sercurity Analyst March 2015 – September 2016
Responsible for reconciling information from various data sources in Enterprise Access Management. Updated
hundreds of thousands of Entitlements in Resource Management System with Plain Business Language (PBL)
descriptions along with providing metrics to the project team. Provided data management to the Provisioning
team in Database Security and Access Management inventory database. Utilized Resource Management System
data, Configuration Management Database (CMDB), Tivoli Identity Manager (TIM), DBSmart Database
Management Tool and Wholesale Database Administration Inventory (WDAI) to perform these duties.
CERIDIAN EMPLOYER SERVICES, Minneapolis, MN 1995 to 2012
A human capital management company with more than 100,000 clients in over 50 countries; focused on
providing a wide variety of human resource services including payroll, workforce management, talent
management, tax compliance, benefits, and employee assistance and wellness programs.
Business Systems Analyst August 2009 – July 2012
Responsible for gathering and analyzing data and technical requirements for troubleshooting existing software
or implementing new. Performed data management including developing and executing architecture, policies,
practices and procedures in order to manage the information lifecycle needs of the enterprise in an effective
2. manner. Collaborated with IT, Sales, Support, Developers, Technical Writing and Quality Assurance throughout
the development process to ensure the product is functionally complete and technically solid.
• Successfully acted as liaison between business units, IT, and other departments through facilitating
communication on all aspects of project initiatives, enhancements, and break/fixes from project design to
implementation.
• Facilitated requirements, gather joint application development (JAD) sessions; including keeping
meetings focused and on task.
• Demonstrate thorough understanding of business systems and system development life cycle (SDLC)
• Utilized advanced technical writing and communication skills; as well as business analysis and project
management.
• Created clear and concise end-user documentation.
• Built strong working relationship with external and internal clients, including senior level management.
• Supported Vertex Sales Tax software by providing reconciliation reports and resolution of state
taxation conflicts.
• Developed QA best practices to support migration of enterprise financial data and software to manage
Billing and Sales commissions.
• Used Oracle developer and AQT software to create and maintain reports for Billing, Sales reporting,
Sales tax reconciliation and Dashboards for management of billing activity.
• Planned and supported meetings for resolution of integrated sales and billing issues.
• Demonstrated skills in mapping and automating data transfer across unrelated and unique data
warehouses and environments.
• Utilized extensive knowledge of Excel including programming macros, manually editing visual basic
statements, pivot tables and graphs.
• Nominated numerous times (6+) by peers and recognized by management with the quarterly Ceridian
Star award; won annual President’s Circle award for achieving company objectives.
• Demonstrated track record of ensuring enterprise software outputs are aligned with business
objectives.
Oracle Applications Administrator June 2002 – July 2009
• Served as an escalation point when billing issues required investigation and resolution.
• Scheduled and monitored custom billing and Oracle receivables processes.
• Designed and coded SQL for baseline and Ad Hoc reporting.
Billing Specialist May 1995 – May 2002
• Developed macros that auto populated key information and reduced manual efforts in database field
entry.
• Review sales contracts for accuracy and completeness.
• Enter fixed fee and time and materials contract data to calculate commissions and facilitate billing.
• Captured business requirements during the migration to new Oracle enterprise financial software and
became a subject matter expert in its billing applications.
EDUCATION & CERTIFICATIONS
