1. GARRETT DRISCOLL
50 Mill River Drive  Stratford CT 06614
gndriscoll@gmail.com  203.727.8890
APPLICATION DEVELOPMENT MANAGER
Respected leader able to build and lead motivated software engineering and cross-functional
teams. Led development of an innovative, wireless field sales and enrollment application for
health insurance company. Led mutual fund industry effort to standardize data sharing
definitions. Led the start-up of a regional professional services consulting group in the high-tech
industry and developed into a national leader in revenue and innovative product development.
Accomplished business systems professional with proven ability to analyze, design and
implement systems that support business and financial objectives. Couples a practical
understanding of full project life cycle, people skills, common sense, hands-on abilities and
technical accumen to deliver business solutions on-time and on-budget.
Full Project Life Cycle Application Design SQL Server Data Integrations
CRM Database Design .NET Web Sharepoint
Vendor Management Client Management SOA / Web Services SalesForce
EXPERIENCE
AMERICAN MANAGEMENT ASSOCIATION New York, NY FEB 2008 -
Present
Application Development Manager
Responsible for multiple large initiatives including custom application development projects and
internal and external data integrations.
Full-time staff: 5; Part-time: 1.
Order Management System
Managed long-term replacement of a packaged desktop system with a fully customized web
application. Provided database design and coding, application and page design. System handles
a variety of proprietary couponing schemes reducing manual administration by 80%; Provides
real-time dashborad statistics eliminating multiple administrative reports. Communicates order
status directly to sales and service reps.
Contractor Management Application
Designed and developed a custom web application to manage all phases contractor (“Faculty”)
touch-points: recruiting, scheduling, payments – replacing an outdated application built on an
unsupported platform. Eliminated unsupported hardware, software maintenance costs. Reduced
administrative overhead and data errors. Improved contractor satisfaction and retention.
CRM
Responsible for the transition of CRM functions from packaged desktop system to SalesForce.
Oversaw/coordintated vendor development efforts; developed two-way integration of customer
and customer-activity using Informatica and custom programming (T-SQL). Improved sales
rep adoption rate by 50%. Eliminated administrative overhead by 20%.
Data Integrations
Developed and/or support data integrations between the core back-end database and the website
shopping cart, Eloqua web marketing system, Marketing data warehouse, external sales

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channels. Methods include SOA, FTP, SSIS, Informatica, Scribe; Formats include XML, XLS,
CSV.
HIP OF NY (now Emblem Health) New York, NY Mar 2002 – Feb 2008
Director, E-Commerce Systems
End-to-end responsibility for multiple on-going initiatives including a wirless, tablet PC-based
field sales and enrollment system; commercial plan sales quoting system / underwriting rating
system; broker portal system; benefits administration system. Oversight of a multi-million dollar
replacement of a Provider Relations/Care Management system.
Full-time staff: 8; On-shore development vendors: 3.
Mobile Sales & Enrollment
Managed full project life cycle of this first-of-its-kind tablet-based, .NET / Oracle system that
enrolls members into government-regulated insurance programs. First system approved by
federal regulators for an electronic field-enrollment process. Includes field document scanning
and printing. Integrated directly with internal enrollment system. Reduced per-application
overhead by 27%. Reduced member callbacks by 80%. Eliminates all paper transfers.
Broker Portal
Managed multiple internal and vendor resources to design, develop and deliver an internet-
based sales and enrollment system for the commercial brokerage channel. Provides this key
channel the means to quote new business, enroll new groups and managed existing business
through a secure internet portal producing multiple positive results: increased brokerage
satisfaction / retention; increased new & renewal membership rates; indirectly increased large-
volume sales.
Provider Relations / Care Management
Oversee internal and external resources in a multi-year replacement of the company’s care
management system while integrating it with a outward-facing Provider Relations system.
Organized the project’s communication and documentation environment, streamlining
workflow, improving defect reporting and keeping external resources on high priority features.
LIPPER / A REUTERS COMPANY New York, NY 1994 – 2002
Manager-New Media Systems Fulfilled roles in business systems analysis, product development, project
management and systems development for this respected mutual fund tracking company. Representative to
XML standards bodies, the Investment Company Institute and NASDAQ market data vendor committee.
Representative accomplishments include:
New Media Products Coordinated projects/managers/analysts to develop standard and custom products
for media, financial and portal web sites. Analyzed needs and wrote software requirements
specifications. Built and verified service-level agreements. Maintained account relationships with Merrill
Lynch, Dow Jones WSJ/Interactive, Forbes.com, SmartMoney.com, Smith Barney. CSFB,
StockSmart.com, TheStreet.com. Realized seven-figure revenue stream
E-Commerce - Prospectus On Demand Lead analyst for Dow Jones partnership to develop and launch
FundClub.Com, a fund prospectus delivery system. Developed and tracked project plan and budget.
Designed (hands-on) M/S Access database, workflow, functional specifications. Wrote RFP and
evaluated responses, managed web services vendor. Performed unit, system and UAT testing. Realized
new revenue stream.

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INDEPENDENT CONSULTANT Stratford, CT 1992 - 1994
Self-employed private consulting practice providing database and business application development
services. Grew from startup to six-figure annual revenue.
GE CAPITAL
Asset Management System, a large off-lease, residual management system.
Litigation Management System, multi-location legal case/history tracking
system.
UNION CARBIDE
Affiliate Tracking System, a subsidiary company and insider trading
management system
Corporate Files Mgmt System, bar-code tracking of law library material and
legal files.
GTE Management Training System, executive management registration,
hospitality and communications management
WANG LABORATORIES Stamford, CT 1984 - 1992
Consulting Services Manager. Planned, developed, marketed, staffed and managed a professional
consulting services group (9) serving the system development and management needs of both
Fortune 500, state government and commercial clients. Built revenue from $0 to $1.5M revenue in
two years, top three branch in US.
GREAT NORTHERN NEKOOSA CORP. Stamford, CT 1976 - 1984
Sales Systems Manager . Staffed, developed and managed professional and administrative system
staff of 10 for the sales department of the $1B Northern division, in a mainframe and mini-computer
Cobol environment. Implemented the first executive information system (EIS). Implemented first
electronic word processing for the corporation.
COMPUDATA SYSTEMS, INC Westport, CT 1973 - 1976
Sales Systems Consultant. System configuration, system & application implementation, on-site
customer support, training. DEC – FoodService Distribution, G/L, A/P, A/R, P/R.
EDUCATION
BS, English Education University of Bridgeport, CT, 1972
Certified Consultant Wang Institute, RDBMS Theory, DB2, LAN/WAN, OSI Model, 1992
2007