Most recent update 02/10/2016

1. Hello,andthankyoufor reviewingmyresume.
I am a highlymotivated,verypersonableindividual,seekingalongtermcareer opportunitythatwill
enable me touse my customerservice skillsinaSales/HR/PR or CustomerService capacity. Ihave the
highestpersonal integrity,fantasticproblemresolutionandcritical thinkingskills,anda professional
persona,andI am willingtofullycommittothe companywhichmeetsmyemploymentneeds.
I have beena manager,where I've hiredandtrainedprospective employees,readandexceeded
projectedprofitplans,andcarriedoutthe variousdutiesof managerial responsibility,suchastraining,
enforcingpolicyanddisciplinaryaction,all whilemaintaininginventoryandorderingstandards. Ialso
have experience withdataentry,canperformvariousfilingandassociatedtaskswhichrequire
familiaritywithMicrosoftOffice andMicrosoftWord,Excel,O.M.S.(OrderManagementSoftware) as
well asthe RIO software systems.Itype 40 W.P.M. with99% accuracy rate, and can multitaskefficiently,
navigatingvariouswindowapplicationssimultaneously.
I have a persuasive personalitythatenablesme toeasilycommunicate withcustomersandemployees
alike,face toface or viatelecommunication.
I have takenan extensive Myer- BriggsPersonalityProfilingTrainingProgram, andhave beentrainedto
be able to realize the potentialof prospective employees,andhow tomaximize the productivityof
under- performingemployees.
I am personallydrivenandalwaysstrive toexceedexpectations,andamdedicatedto establishinga
careeras a SalesSpecialistwiththisfantasticcompany.
ContactInformation:
TieasJ. Cone
1935 RentfrowAve
Las Cruces,NewMexico
88001
E-mail:tieas_cone@yahoo.com
Phone:(575) 302- 0396
Alternate Number:(575) 499- 9644
Qualifications/Experience:
12+ yearsCustomerSalesandService experience
Type over40 wpm at 97% accuracy rate
FamiliarwithOutlook,Windows7and8, Safari,Word,Office,Excel,O.M.S.SafeView andRiosoftware
programs,and can easilylearnnewones.
+4 Years PersontoPersonSales

2. 2+ Years Keyholder/Managerial Experience
2+ Years BartenderExperience
12+ YearsServingExperience
2+ Years BaristaExperience
1+ Year OutboundCall CenterAgent
1+ Year iOSand OS X Technical/SalesSupport
References:
Scott Burns
EnergyConservationalist
Las CrucesNM
575 202 9268
Dale Balzano
Ownerof the "TrinityHotel andRestaurant"
Locatedin Carlsbad,NM.88220
(575) 361- 1601
Lisa Boeke
CarlsbadChamberof Commerce
Locatedin Carlsbad,NM.88220
(575) 302- 2381
Donna Hernandez
HeadServerfor the "TrinityHotel andRestaurant"
Locatedin Carlsbad,NM.88220
(575) 706- 2003
Patty Fry
Ownerof "K+P Catering"
Locatedin Carlsbad,NM.88220
(575) 302- 6764
Dan and Barbara Remple

3. Ownersof "Yellowbrix BeerandWine Restaurant"
Locatedin Carlsbad,NM.88220
(575) 941- 2749
Work experience:
Trinity Hotel and Restaurant 001/2010 — 6/2011
Bartender/Sommelier/Server/Barista
VotedBestRestaurantby"People'sChoice"multipleyearsrunning.
Offeringafine diningatmosphere,deliciouscuisine,andcomplimentarywinetasting,andaproprietary
blendof deliciousespresso. Iprimarilyworkedasa bartender,thoughmanagementwouldnothesitate
to schedule me servingshiftsasIam a verystrongserver,andpart of mydutiesalsoincludedmanning
the espressomachine duringcertainshifts,andduringshiftchanges,warmlygreetingnew guestsand
engagingtheminpleasentries,while facilitatingwine tastingandupsellingtechniques.Versedin
making"Wine based"cocktails,andofferingdescriptive analysis'of variouswinesandgrapes.
I leftthisjobwithtwoweeks’notice toexpandmyresume,while workingasacaterer.
K+P Catering 11/2011 — 6/2013
Caterer/Server- Offeredsuperiorservice andhighestqualitycateringtolocalsandlarge franchises/
corporate events,andotherevents.The ownersalsoowned"The StockExchange"afine dining
establishmentwhere Iwouldserve mostdaysof the week. The ownerssoldtheirrestaurant,butare
still currentlyengagedincateringevents. The time missingbetweenemploymentsisdue toextended
travelingthatI hadpriorlyplanned.
The Trinity Hotel and Restaurant 11/2013 — 12/2014
Server/Bartender/Barista- BartenderandServeratone of New Mexico'sFinestRestaurants.
Workedprimarilyasa Bartender,butoftenwouldactas a serveraswell,andas baristaforespresso
services.
Aqua ReefSushi inLas Cruces 08/14- 1/15
Fine diningservice provider,left with2weeksnotice andstrongreference.
EmpereonMarketing in Las Cruces 4/15- 5/15
Currentlystill employedatthisout- boundmarketing/call center.Ipreferatthistime tofindan In-
Bound,or othercustomerservice/publicrelationposition,thatcanalsoofferme potential roomfor
advancement.
CurrentlyemployedwithVolt/ VMC
I am providingtechnical andcustomersupportregardingvariousiOSdevicesaswell asMac computers
and accessories.

4. Thisjob entailsscreensharing,multi taskingvariousapplications,makingoutboundcallswhile assisting
insalesor othersupportscenarios,butmainlyassistingcustomerusinginboundcalls.
I hope to take thisexperience andacquire asimilarsalessupportpositionwiththiscompay,andIthank
youagain forconsideringmyresume...
- TieasCone
575 302 0396
Tieas_cone@yahoo.com