Margaret Morehouse has over 30 years of experience in leadership roles in retail management, security, finance, construction, and childcare. She has a proven track record of developing employees, exceeding sales goals, implementing efficient processes, and providing exceptional customer service. Morehouse is certified in food safety management and holds qualifications in emergency response. She seeks a senior leadership position where she can continue strengthening operations and mentoring teams.
I am highly versatile and offer years of experience and education in the business world. I am an accounting guru and audit master to ensure all activities are on track for any organization.
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EXPERIENCE SENIOR TEAM LEADER, SALES FLOOR: TARGET
June 12, 2007
* Developedfour team members into supervisory roles
* Interviewedcandidates, making hiring recommendations.
* Initiated training procedures and processes.
* Planned detailed schedules.
* Documented 90 day reviews/performance reviews.
* Conducted coaching/performance conversations.
* Documented and tracked performance/attendance/conducted issues.
* Initiated correctiveactions and termination.
* Held turnover to less than 25% for more than 4 yours
* Maintained metrics that exceeded corporate goals for:
Guest Service, Training, Transitions, Projects,WorkloadPlanning
Payroll,and Sales.
* Tooka red process in SoftLines, Sales Floor to a green process with 30
30 days and maintained that rating for4 ½ years.
* Became a District Team Lead Trainer forSoft Lines, Sales Floor.
* Proactively drove,interdepartmental, planning meetings.
* As Leader On Duty,assessed the brand, assigned tasks to the team. Executed
overall store operations, processes, procedures.
* Safety and security of the team, guests, building, and assets.
* Providedan amazing service experience for guests, vendors, execs,
and team members.
* FoodSafety Certified forStore Manager through FDA.
Margaret Morehouse - (912) -464-1885 -
mgmmorehouse@gmail.com
SecurityOfficer: Sea IslandResort
August15, 2005
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* Certified Emergency Medical Dispatch (Glynn County)
* Certified CPR and AED
* Trained dispatcher, Key Control, Construction Gate and Main Gate.
* First responders forany emergency situation.
* Documented Detailed reports.
* Providedservice that exceeded expectations.
* Communications were written and oral to a various Professional offices.
Office Administrator/Loan Officer: BarclayAmericanFinance/Commercial
Credit
1987-1991
* Staffing and scheduling
* Taking and processing loan applications, Mortgage, Consolidation, Auto, Unsecured,
and Lines of credit.
* Follow guidelines for loan approval up to 100K.
* Make property assessments,order appraisals.
* Engage daily collection procedures, reports, calls, letters, court filings
and repossessions.
* Process accounts receivable and accounts payable.
* Set up and process Military Allotment Payments.
* Balance payment draws daily, preparing deposits.
* Maintain and upkeep employees files, collating and processing client file, .with high
degree of confidentiality.
* Communicate written and oral with clients, staff, our district, regional and
Corporate offices.
Margaret Morehouse - (912) -464-1885 -
mgmmorehouse@gmail.com
R&D RoofingandRemodeling
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1999- 2002
* Owned and operated
* Staffedcarpenters and laborers.
*Assembled estimates, presented proposals and contracts.
* Ordered supplies and directed each project from start to finish.
* Liaison between my crew and home owners.
* Processedpayroll, payroll tax and sales tax.
SweetOnes DayCare
1995- 1999
* Ownedand Operated
* FoodSafety Certified
.
EDUCATION METAMORA TOWNSHIP HIGHSCHOOL,METAMORA, ILLINOIS- GRADUATEDWITH DIPLOMA
Illinois Central College, East Peoria, Illinois - I did not finish
Certification: Food safety management #20826933
REFERENCES SaraFink
Store Team Leader
(970)310-0257
EmilyBaker
ExecutiveTeam Leader HR
(904) 556-2257
TrevisSpruill
Store Team Leader
(919) 210-0804