Richard Ramirez has over 15 years of experience in accounts and operations management. He currently works as an asset manager for the Hialeah Housing Authority, where he supervises housing managers and ensures tenant and building safety. Previously he has held roles in real estate, logistics, and production planning. He has a Master's in Business Administration and is bilingual in English and Spanish.

1. RICHARD RAMIREZ Page 1
R I C H A RD R A M I R E Z  (954) 369-8647 richardramirez1022@gmail.com
EXECUTIV E SUMMARY
COMMITMENT | LEADERSHIP | INTEGRITY
Over fifteen years of accounts and operations management experience, strong positive customer service
orientation, excellent communication and organizational skills. Bilingual in English and Spanish.
Proven ability to lead, reliable, motivated, successfully workas part of a team, and able to adapt to
change.
AREAS OF EXPERTISE
 Strategic / Tactical Planning
 Project Based Accounting
 Budgeting and Management
 Property Management
 Hearing Officer
 Inventory Management/IT
 Federal Regulations
 Relationship Management
 Operations & Logistics
EDUCATION
Gold Coast Schools
Real Estate SalesAssociate Course April 2015
Licensed Real Estate Agent
Master of Business Administration, GPA: 4.0
Keiser University; North Lauderdale, FL August 2010 – December 2012
 Concentration: International Business
Bachelor of Science in Business Administration
University of Rhode Island; Kingston, RI September 1995 – May 1999
 Major: Management Science and Information Systems
Leadership:
Member of Keiser University Ethics Committee, 2011 – Present
Member of Keiser University Advisory Board as an Alumni, 2012 – Present
PROFESSIONAL EXPERIENCE
Real Living First Service Realty May 2015 – Present
Real Estate License Associate
Providing expected service to customers, walking through all procedures and processes from beginning
to end when purchasing or selling residential or commercial property.
Work closely with reputable banking, title, and inspection affiliates to assure customer confidence and
satisfaction when approaching the purchase or sale of property. Lead with the goal; making your
dream, reality!
Hialeah Housing Authority, Hialeah, FL March 2007 – Present
AssetManager
Supervise the workof all Housing Managers; supervise lease execution with new and existing tenants;
investigate tenant complaints and settle grievances; manage building structural quality discrepancies
to assure resident safety; supervise and control the collection and recording of rent; ensure individual
tenant files are maintained in accordance with policy; manage and control excess vacancy inventory to
maximize resident occupancy; prepare and submit annual budget information, initiate required
periodic reports.

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Skills & Certifications:
 Knowledge of the purposes, policies, and regulations of the Housing Authority as established by
the Board of Commissioners.
 Knowledge of the local, state, and Federal laws governing public and other subsidized housing
programs including health and fire regulations, landlord/tenantregulations, leasing of property
and evictions.
 Report preparation techniques and procedures and demonstrated ability to prepare and
evaluate professional and technical reports, grant applications, and other documents.
 Certified by Nan McKay in Project-Based Accounting, Budgeting and Management (PBM)
Essentialsfor the Property Manager.
 Certified by Nan McKay in Public Housing Management.
 Certified by The National Association of Housing and Redevelopment Officials (NAHRO) in
Public Housing Occupancy, Eligibility, Income and Rent Calculation.
 Certified by NAHRO as a Hearing Officer.
 Certified in HIPAA Awareness for Business Associates.
TransPro Logistics, Miami, FL
IT Consultant February 2006 – March 2007
Vice President Operations/ IT Manager January 2001– February 2006
Managed four employees out of North Carolina office; negotiated set pricing with national carriers;
coordinated and scheduled daily activities along with meeting deadlines; managed information
technology; monitored server; analyze programs and systems to determine issues and tookcorrective
measures; resolved technical issues within systems requirements, informed subordinates of adequate
changes; managed traffic reports and invoices; assisted company in growing from $8 million to $30
million in annual revenue; increased customer use from 10-12% to 95% from largest client; hiring;
software implementation; opened new route which employed 38 drivers with results of $12K gross
profit per week.
Residential Home Investor October 2001 – November 2008
Worked with the following banks to purchase investment homes over a seven year period. GMAC
Mortgage, Country Wide, OneWest Bank, Mortgage Lenders, and FlagStar Bank. The banks were
used to purchase and refinance to better interestrates and offer low income housing to families with
Section 8 vouchers.
Gildan Activewear, Miami, FL November 1999 - January 2001
Production Planning & Traffic Control Manager
Managed a team of five employees; trained to ensure effectiveness in self-development of employees;
analyzed strategies to better production; international relations; responsible for inventory management
over $100M; status and outcome reports of product demands and product discrepancies; coordination in
receiving and JIT Inventory, trouble shooting, inspection of inventory system; monitored budget to
assure the Distribution Center operated within expected guidelines; planned & managed inventory
transfers; responsible for clearance of inventory through custom brokers & sea carriers; creative
organization saving the company $18K per month; diligent discrepancy investigation.
TECHNICAL SKILLS
 AS400, DATATEX, JDE
 Windows XP, 7, 8
 Data Communications (LAN)
 Key Point, Telnet Pro
 TCP/IP, DHCP, DNS
 Macintosh
 Microsoft Office Suite
 DotLoop
 Unix Server
 Novel, Group Wise, Lindsey