1. Dennis W. Angelo
813.367.6272 | DennisAngelo@aol.com
PROFILE
Cycling is a passion. I have been involved with cycling since 1986 in many aspects of the industry - from racing
and event production, to retail, and ultimately into the manufacturing side. In each role I’ve assumed, I started at
the bottom of the organization, developed my skills, learned as much as possible in each role and steadily climbed
the ladder. I seek a new opportunity where I can apply my comprehensive breadth and depth of experience and
drive for success, as well as allow me to continue to develop and grow my abilities and contribute as a valuable
team member.
SKILLS
• Product Development/Management • Problem Analysis/Solution Development • Product Support
• Sales/Sales Management • Marketing Strategy • Inventory Management • Forecasting • Vendor Relationships
• Leadership • Logistics • Data Analysis • Infrastructure Development
EXPERIENCE
Consulting Services
Industry Consultant – Self-employed (September 2015 – present)
 Provided management guidance to several retail operations to facilitate long term growth and better
operational procedures
 Worked with several manufacturing start-ups to develop product lines and establish operational guidelines
 Worked with a new retailer on developing a new service focused operation including planning,
forecasting, and start-up management
 Worked with several new companies to help understand US retail operations as relate to wholesale
operations
 Provided guidance to several event production companies to help them understand the operational needs
of new and established events, including coordination between governmental operations, vendors, and
participants
Manufacturing Services
Global Warranty Manager – Advanced Sports International (ASI) (May 2011 – August 2015)
 Created and assumed the role to manage overall assessment of ASI’s global warranty/QC/QA needs
 Oversee the implementation and development of policies and processes to turn QC feedback into
workable solutions focusing on both ends of the supply chain
 Developed a global system of QC matter reporting and tracking
 Procure and manage U.S. warranty replacement inventory including specifications, SKU creation,
forecasting, and establishing re-order points
 Developed the “blue-print” for the development and implementation of a Global Warranty warehouse in
Asia to fulfill global warranty needs
 Work within ASI to develop short-term solutions including design of new parts and new techniques, and
the creation of Technical Bulletins to alert and train our dealers on problems and the developed solutions
 Work with the vendors to explain the issues as seen in the field, develop solutions with them, and
negotiate re-imbursement for replacements and overall expenses related to these issues
 Work with the various stake holders within ASI to explain problems as they arise and explain the
solutions
 Work with the Product Management Team to explain the issues and help them to use this information to
adjust future specifications for better durability or compatibility
 Maintain a running total of expenses related to warranty to understand ASI’s costs as related to overall
sales

2. Technical Services Manager – ASI (January 2010 – May 2012)
 Created the Technical Services Department as a tool to help properly diagnose, solve product issues, as
well as develop and implement solutions
 Direct warranty operations to analyze, track, and order parts
 Compile feedback from dealers, sales representatives, and consumers and report to product development
team for to enhance future offerings
 Developed and implemented Quality Control/Quality Assurance process to provide more efficient
interaction with vendors and suppliers
 Manage and direct staff of 2-5 bicycle mechanics
Kestrel Bicycles Product Manager – ASI (May 2011 – November 2011)
 Developed the component specifications for model year 2013 Kestrel product line based on industry
trends, sales goals, and feedback from key dealers, sales force, and consumers
 Assisted in creation of new bicycle platforms for future production
 Competitive analysis relative to similar product from industry peers
 Work with graphic designers to develop cohesive look while reflecting current trends
 Work with vendors to ensure best pricing and consistent delivery for on-time assembly/delivery
Retail Services
I began working in a bicycle shops in 1987. I started at the bottom sweeping floors and changing tubes, working
my way up through the various positions to the point where I became proficient in all aspects of managing a shop
and service department.
Operations & Store Manager/Head Mechanic – Open Road Bicycles (August 1995 – January 2010)
 Responsibilities included: repair, assembly, and sales of a variety of bicycles, specializing in professional
road and high-end mountain bicycles
 Oversaw inventory management, including but not limited to, procurement, forecasting, analysis of total
cost, return on investment and negotiating purchase order terms with suppliers
 Developed merchandising and marketing strategies
 Oversaw staff of seven employees
 Under my direct supervision and direction, the store added two franchises
 Managed over $400k in direct inventory and another $400k in indirect inventory for outlying stores
 Store voted to Michelob Ultra’s “America’s Best Bike Shops” list, a consumer driven survey (2007)
 Store voted to Bicycle Retailer & Industry News’ “Top 100 Retailers” list (2009)
Team Services
Acted as Coach, Manager, Assistant Manager, Mechanic, and/or Director Sportif for several cycling teams.
 Mechanic for several International teams including: Team Shaklee, United States National Cycling Team,
Formaggi-Pinzolo (Italy), and Aqua e’ Sapone (Italy)
 Technical Director, Assistant Manager, and Mechanic for the Aerospace Engineering-Toshiba cycling
team (2007-2008)
 Duties included:
o Coordination of schedules for staff of five and fifteen riders
o Daily maintenance of team equipment
o Relations with race promoters and technical suppliers
o Day-to-day operations as needed for individual events

3. Event Services
I have produced or help produce over 100 events, races, and charity rides. These experiences have helped to
develop my management, interpersonal skills, and supervisory abilities.
 Events include those sanctioned by USA Cycling and Union Cycliste Internationale (UCI)
 Roles include:
o Technical Staff for g4 Productions
o Technical Director for Swagger (producers of over twenty-five events through out the U.S.)
 Served as liaison between the production companies I represented and international teams, International
Commissars (UCI officials), Civic Officials
 Involved in the production of events from a technical aspect, laying out Expo and hospitality areas, as
well as course development and technical descriptions
EDUCATION & TRAINING
Associates Degree in Arts (1995), University of Florida, Gainesville, FL
Concentration: Core of engineering curricula including design, AutoCAD, and manufacturing processes
Race Mechanic Certification, Category 3 (1998)
USA Cycling Bill Woodul Race Mechanic Certification Course, Colorado Springs, CO
High proficiency in Microsoft Office applications, and AutoCAD