This document contains the resume of Hira Mohsin, including her contact information, educational background, work experience, skills, and availability. She has over 3 years of experience in marketing and administration, including her current role as Marketing Executive at Encore! The European Season, where she promotes arts and cultural events. She also previously worked as an Administration Executive, handling invoices and supplier relationships, and as a Temporary Telemarketer. Her skills include marketing, customer relationship development, project management, and fluency in English and Hindi.

1. HIRA MOHSIN
PERSONAL INFORMATION
 Contact no: +65 96984252
 Email: hiramohsin91@gmail.com
EXECUTIVE SUMMARY
 Marketing graduate with 1 year experience as a Marketing Executive and 2 years’
experience in office administration and account management.

 Demonstrated ability to work effectively with minimal training; enjoys initiating new
projects to improve operational efficiencies within the firm
 Strong analytical skills with keen ability to identify problems and develop solutions

 Extensive leadership experience through co–curricular activities in university; strong
passion in giving back to society through CSR programmes

 Excellent interpersonal skills towards building relationships at all organisational levels and
across various cultures
TECHNICAL SKILLS
 Software: Microsoft Office Suite
 Others: ProFax, InDesign CS6
KEY SKILLS
 General Administration  Social Media Platforms
 Accounts Management  Customer Relationship Development
 Marketing Frameworks 
Project Management
Event organization
PROFESSIONAL EXPERIENCE
Marketing Executive
Encore! The European Season May 2015 – Present
 Handle the marketing duties of a non-profit group that promotes European arts & culture in
Singapore and is supported by the French Embassy and European Delegation.
 Promote various theatrical shows through various online portals and bi-monthly magazines.
 Organize enriching programs such as theatre classes and exhibition visits for renowned
charity institutes in Singapore.
 Planning and designing of marketing materials.

2.  Researching and contacting potential sponsors.
Significant highlights
 Successfully negotiated with clients resulting in increased revenue and other non-
monetary benefits for the company.
 Identified new programs that would facilitate the communities from difficult
backgrounds.
 Built new contacts through extensive research and dialogue hence strengthening
the company’s business network.
Administration Executive Jul 2013 – May 2015
ASIA EXCEL PTE LTD
 Independently manage a wide range of administrative duties to support a retailer which
comprises of both B2B & B2C business arms

 Meticulously manage all payment invoices and ensured the accuracy of amounts are
recorded and organized into spreadsheets for payment to supplies at the end of each
month

 Manage, organize and maintain relationships with suppliers, updating them on payments
details such as payments cleared and pending amounts

 Manage all aspects of inventory tracking; proactively conduct audits and store checks to
ensure the integrity of data collected

Significant Highlights
 Initiated a project to improve company processes by optimizing the excel spreadsheets
used when compiling invoices; improved system managed to successfully compile over 200
invoices within 2 days and reduce the workload of the accounts department
 Proactively managed and developed strong relationships with suppliers, leading to
improved business relations working relationship and streamlined accounts payments by
creating new reporting procedures to automatically update suppliers on payment
schedules as a value-added service.
 Able to assert authority as needed to reclaim any outstanding debts for the company;
achieved a high success rate of debt collection

 Assisted in the creation and organization of new promotional materials such as business
cards.

Temporary Telemarketer Oct 2012 –Nov 2012
IN CALL SYSTEMS PTE LTD
 Managed sales relationships with clients, and expanded business by building relationships
through telemarketing on behalf of Lenovo and Dell computer

 Coordinated with various departments on issues such as pricing, promotions, slot
availability and product orientation
 Update customer records and conduct surveys to ascertain demand for new hardware
Significant Highlights
 Consistently generated a high number of leads within limited work hours, which
significantly covered the sales quota for the team

3. 
EDUCATION & PROFESSIONAL QUALIFICATIONS
 Bachelor of Science (Second Upper Honours), Marketing Studies, University of Bradford,
UK, 2012

 Embarked on a thesis on international marketing in the health and fitness industry for
Virgin Active in Singapore; proposed new competitive strategies to capture market share
and increase customer retention
 Advanced Diploma in Business Management, University of Bradford, UK, 2009
 Diploma in Business Management, University of Bradford, UK, 2009
MISCELLANEOUS INFORMATION
 Residential Status: Singapore Permanent resident
 Languages: Fluent in English, Hindi
 Availability: 1 month