Zorginnovatie voor meer zelfredzaamheid en vitaliteit geeft 30% reductie van ...Steven Hanekroot
Zorginnovatie voor meer zelfredzaamheid en vitaliteit geeft 30% reductie van zorginspanningen en hogere tevredenheid bij het Spectrum. Bewoners vitaler en zorgverleners enthousiast - bestuurdersbijeenkomst okt 2013 def versie 1.0 b
This document discusses how public-private partnerships (PPPP) combined with community collaboration (CoCoCo) can lead to smart cities (S+CC). It notes key milestones in the growth of connected devices from 300 million in 2004 to an estimated 1 trillion by 2021. The document outlines Cisco's vision for a 4th utility of connectivity and cloud-based services to power smart city applications and platforms. Examples are given of mobile apps in Busan, South Korea that provide community services using an open development platform.
Zorginnovatie voor meer zelfredzaamheid en vitaliteit geeft 30% reductie van ...Steven Hanekroot
Zorginnovatie voor meer zelfredzaamheid en vitaliteit geeft 30% reductie van zorginspanningen en hogere tevredenheid bij het Spectrum. Bewoners vitaler en zorgverleners enthousiast - bestuurdersbijeenkomst okt 2013 def versie 1.0 b
This document discusses how public-private partnerships (PPPP) combined with community collaboration (CoCoCo) can lead to smart cities (S+CC). It notes key milestones in the growth of connected devices from 300 million in 2004 to an estimated 1 trillion by 2021. The document outlines Cisco's vision for a 4th utility of connectivity and cloud-based services to power smart city applications and platforms. Examples are given of mobile apps in Busan, South Korea that provide community services using an open development platform.
The document discusses trends towards more flexible workspaces that are available when needed rather than owned, and focuses on collaborating with customers to help them achieve their goals rather than being product-focused. It also outlines an agile manifesto that prioritizes satisfying customers, welcoming changing requirements, frequent delivery of working software, daily collaboration between business and development teams, and continually improving processes.
The document discusses the National Service Engineering Lab (NSEL), a proposed virtual lab for developing and testing Software as a Service (SaaS) applications and services. The NSEL would bring together many basic services in a test environment, provide easy access to development and testing interfaces with default test data, and offer knowledge on best practices for developing and testing distributed applications and SaaS. Specifically, it proposes that an existing GovLab test environment for e-government applications could be expanded to serve as the initial implementation of the NSEL.
SaaS refers to a service delivery model where remote software services can be accessed through an interface and combined to create new business services delivered over flexible networks. Hybrid services combine both custom software and product software, such as traffic information from Vodafone. When producing SaaS, software and service producers must consider both product quality and service quality simultaneously. The document then lists examples of SaaS cases from Rabobank, ABNAMRO, and Grexx/SOS International.
The Amsterdam Health and Technology Institute (AHTI) was awarded €7 million to become a new knowledge institute in Amsterdam focused on improving health quality while lowering costs through innovation. AHTI's goal is to connect people, technology, and information to improve healthcare value in Amsterdam and worldwide through education, research, and fostering entrepreneurship across a global network of "living labs" centered in Amsterdam. The city of Amsterdam has committed to a 10-year partnership with AHTI, including €17 million in funding and in-kind contributions.
In the last few years terms like connected, intelligent or smart cities have gained popular appeal, together with an increasing association to technology innovation. Underlying methods and business models, such as data analytics or open data have become part of the dialogue. The presentation looks at data analytics in particular and discusses how it contributes to crossing the chasm between the many promises of the intelligent cities and the reality of urban organizational structures and decision-making.
This document discusses the role of technology in healthcare and creating a people-centric approach. It argues that by 2025, every Amsterdammer should be able to take control of and manage their own care. This will lead to a shift from institution-centric to people-centric services that are professional and informal, local instead of central, and leverage social technologies. New types of services will emerge based on sharing capacity, transparency, crowdsourcing ideas, and community involvement.
The document outlines an agenda for a presentation on the future of care. It discusses how society has changed from dispersed families and increased wealth to an aging population. This impacts care by professionalizing and institutionalizing it, increasing costs. Digital realities now allow limitless communication but less contact. The future of care involves hybrid models using shared physical and digital spaces centered around people rather than institutions, with technologies like social robots and AI assisting people.
The document discusses the objectives of the Knowledge Centre living lab project which aims to provide practical support for living lab projects through a structured repository of methods, techniques, tools and sensors developed by ALL. It also aims to facilitate local and cross-border project management as well as provide model contracts, IPR regulations, business models and best practices, with a focus on connecting stakeholders and supporting all phases of projects. Interested parties are encouraged to contribute to growing this body of knowledge.
This document contains an agenda for a conference on living labs and urban networks. The agenda lists the morning and afternoon sessions with speakers on topics like health, smart cities, energy sustainability, and open data. Breakout sessions are scheduled between presentations and there is a lunch break from 12:00-13:30. The afternoon continues with more speakers and presentations before concluding with a final session and closing remarks from 17:15 onwards. Drinks and networking are planned after the formal program ends.
Presentatie Medical Data Recorder St. Anna Ziekenhuis GeldropMartijn Kriens
This document discusses using a Medical Data Recorder (MDR) system to improve patient safety and organizational learning in hospitals. It notes that up to 8% of hospital admissions experience care-related harm, with around 1/3 being potentially preventable. Aviation safety practices like checklists, crew resource management, and a focus on process transparency and failure analysis could help hospitals achieve 100x lower error rates. An MDR system could integrate video, sensor, and tag data to provide an objective record of surgical procedures and other care activities to support analysis without individual blame. This would help hospitals shift culture from focusing on individual heroes to organizational learning and continuous safety improvement.
Crowdsourcing is a very efficiënt and effective way for cities to gather ideas on the future of the smart city. This presentation will show how the Ghent Living Lab puts the (smart) citizen first. The citizens we serve and with whom we increasingly work together to make cities truly sustainable, inclusive and open societies. Our approach focuses on the promises and challenges of the knowledge and information society in which we as citizens live and where we need to position ourselves as cities.
The APOLLON project aimed to demonstrate the value of European Living Lab networks for small- and medium-sized enterprises (SMEs) testing products in new markets. Two homecare pilots were conducted using a video calling solution and sensor network to monitor activities. Lessons showed contexts differed between countries and local partnerships were essential. SMEs benefited from market insights, understanding new healthcare ecosystems, and identifying business opportunities. However, projects required significant resources and customizing solutions to each local area.
The document discusses Urban Labs, which are test spaces located in cities that are used to experiment with innovative solutions involving citizens. Urban Labs provide real-life testing environments to improve products before broader deployment. They also help bridge relationships between city administrators and innovative companies. Examples are provided of companies that tested solutions like parking sensors and LED lighting in Urban Labs and how it helped them improve their products and win new contracts. The goals of Urban Labs are outlined as developing innovative solutions with users, creating initial demand, and providing a showcase for solutions to help them compete globally.
Living lab Fabriken is an open maker-space located in the brand new facilities of STPLN which is an open creative community located in the Malmö (SWE) western harbour, and supported by the city council among others. Besides being a lab for experiments and processes of social and technological innovation and co-production, Fabriken also provides a platform for networking and matchmaking between the users. All activities happening at Fabriken strive to follow a sustainable, and an open source approach, which are two of the guiding principles behind the Fabriken concept. Instead of offering the users a “ready-made” lab space the infrastructure behind Fabriken is co-designed together with users in an on-going process. At the PICNIC festival design strategies behind, experiences gained, and lessons learn from this co-design process are presented.
Martijn Kriens discusses the power of social media and its role in crisis communication and social influence. He notes the large number of daily users of platforms like Facebook, Twitter, and Hyves in the Netherlands. He analyzes several case studies where social media played a key role, such as in political debates and elections, as well as in organizing unplanned events like Project X parties. Kriens argues this shows how social media allows for cooperation without coordination at large scales and influences traditional media. Social media is shaping new realities of how influence happens in decentralized networks of organized individuals.
Presentatie gegeven door Dr. Guy Schulpen, medisch directeur Zorg in Ontwikkeling (ZIO), op het KNMG Limburg symposium 'Toekomst van de Zorg' op 17 mei 2018.
The document discusses trends towards more flexible workspaces that are available when needed rather than owned, and focuses on collaborating with customers to help them achieve their goals rather than being product-focused. It also outlines an agile manifesto that prioritizes satisfying customers, welcoming changing requirements, frequent delivery of working software, daily collaboration between business and development teams, and continually improving processes.
The document discusses the National Service Engineering Lab (NSEL), a proposed virtual lab for developing and testing Software as a Service (SaaS) applications and services. The NSEL would bring together many basic services in a test environment, provide easy access to development and testing interfaces with default test data, and offer knowledge on best practices for developing and testing distributed applications and SaaS. Specifically, it proposes that an existing GovLab test environment for e-government applications could be expanded to serve as the initial implementation of the NSEL.
SaaS refers to a service delivery model where remote software services can be accessed through an interface and combined to create new business services delivered over flexible networks. Hybrid services combine both custom software and product software, such as traffic information from Vodafone. When producing SaaS, software and service producers must consider both product quality and service quality simultaneously. The document then lists examples of SaaS cases from Rabobank, ABNAMRO, and Grexx/SOS International.
The Amsterdam Health and Technology Institute (AHTI) was awarded €7 million to become a new knowledge institute in Amsterdam focused on improving health quality while lowering costs through innovation. AHTI's goal is to connect people, technology, and information to improve healthcare value in Amsterdam and worldwide through education, research, and fostering entrepreneurship across a global network of "living labs" centered in Amsterdam. The city of Amsterdam has committed to a 10-year partnership with AHTI, including €17 million in funding and in-kind contributions.
In the last few years terms like connected, intelligent or smart cities have gained popular appeal, together with an increasing association to technology innovation. Underlying methods and business models, such as data analytics or open data have become part of the dialogue. The presentation looks at data analytics in particular and discusses how it contributes to crossing the chasm between the many promises of the intelligent cities and the reality of urban organizational structures and decision-making.
This document discusses the role of technology in healthcare and creating a people-centric approach. It argues that by 2025, every Amsterdammer should be able to take control of and manage their own care. This will lead to a shift from institution-centric to people-centric services that are professional and informal, local instead of central, and leverage social technologies. New types of services will emerge based on sharing capacity, transparency, crowdsourcing ideas, and community involvement.
The document outlines an agenda for a presentation on the future of care. It discusses how society has changed from dispersed families and increased wealth to an aging population. This impacts care by professionalizing and institutionalizing it, increasing costs. Digital realities now allow limitless communication but less contact. The future of care involves hybrid models using shared physical and digital spaces centered around people rather than institutions, with technologies like social robots and AI assisting people.
The document discusses the objectives of the Knowledge Centre living lab project which aims to provide practical support for living lab projects through a structured repository of methods, techniques, tools and sensors developed by ALL. It also aims to facilitate local and cross-border project management as well as provide model contracts, IPR regulations, business models and best practices, with a focus on connecting stakeholders and supporting all phases of projects. Interested parties are encouraged to contribute to growing this body of knowledge.
This document contains an agenda for a conference on living labs and urban networks. The agenda lists the morning and afternoon sessions with speakers on topics like health, smart cities, energy sustainability, and open data. Breakout sessions are scheduled between presentations and there is a lunch break from 12:00-13:30. The afternoon continues with more speakers and presentations before concluding with a final session and closing remarks from 17:15 onwards. Drinks and networking are planned after the formal program ends.
Presentatie Medical Data Recorder St. Anna Ziekenhuis GeldropMartijn Kriens
This document discusses using a Medical Data Recorder (MDR) system to improve patient safety and organizational learning in hospitals. It notes that up to 8% of hospital admissions experience care-related harm, with around 1/3 being potentially preventable. Aviation safety practices like checklists, crew resource management, and a focus on process transparency and failure analysis could help hospitals achieve 100x lower error rates. An MDR system could integrate video, sensor, and tag data to provide an objective record of surgical procedures and other care activities to support analysis without individual blame. This would help hospitals shift culture from focusing on individual heroes to organizational learning and continuous safety improvement.
Crowdsourcing is a very efficiënt and effective way for cities to gather ideas on the future of the smart city. This presentation will show how the Ghent Living Lab puts the (smart) citizen first. The citizens we serve and with whom we increasingly work together to make cities truly sustainable, inclusive and open societies. Our approach focuses on the promises and challenges of the knowledge and information society in which we as citizens live and where we need to position ourselves as cities.
The APOLLON project aimed to demonstrate the value of European Living Lab networks for small- and medium-sized enterprises (SMEs) testing products in new markets. Two homecare pilots were conducted using a video calling solution and sensor network to monitor activities. Lessons showed contexts differed between countries and local partnerships were essential. SMEs benefited from market insights, understanding new healthcare ecosystems, and identifying business opportunities. However, projects required significant resources and customizing solutions to each local area.
The document discusses Urban Labs, which are test spaces located in cities that are used to experiment with innovative solutions involving citizens. Urban Labs provide real-life testing environments to improve products before broader deployment. They also help bridge relationships between city administrators and innovative companies. Examples are provided of companies that tested solutions like parking sensors and LED lighting in Urban Labs and how it helped them improve their products and win new contracts. The goals of Urban Labs are outlined as developing innovative solutions with users, creating initial demand, and providing a showcase for solutions to help them compete globally.
Living lab Fabriken is an open maker-space located in the brand new facilities of STPLN which is an open creative community located in the Malmö (SWE) western harbour, and supported by the city council among others. Besides being a lab for experiments and processes of social and technological innovation and co-production, Fabriken also provides a platform for networking and matchmaking between the users. All activities happening at Fabriken strive to follow a sustainable, and an open source approach, which are two of the guiding principles behind the Fabriken concept. Instead of offering the users a “ready-made” lab space the infrastructure behind Fabriken is co-designed together with users in an on-going process. At the PICNIC festival design strategies behind, experiences gained, and lessons learn from this co-design process are presented.
Martijn Kriens discusses the power of social media and its role in crisis communication and social influence. He notes the large number of daily users of platforms like Facebook, Twitter, and Hyves in the Netherlands. He analyzes several case studies where social media played a key role, such as in political debates and elections, as well as in organizing unplanned events like Project X parties. Kriens argues this shows how social media allows for cooperation without coordination at large scales and influences traditional media. Social media is shaping new realities of how influence happens in decentralized networks of organized individuals.
Presentatie gegeven door Dr. Guy Schulpen, medisch directeur Zorg in Ontwikkeling (ZIO), op het KNMG Limburg symposium 'Toekomst van de Zorg' op 17 mei 2018.
Proeftuin zelfredzaamheid van vraag naar oplossingZinnergy
Zinnergy, een aanpak van Kennispark Twente om innovaties in de domeinen zorg, veiligheid en duurzaamheid succesvol naar de markt te brengen, zoekt samen met AriënsZorgpalet, ZorgAccent en De Posten naar innovatieve oplossingen voor het versterken van de zelfredzaamheid in de zorg. Uitgangspunt hierbij is dat als innovaties meer vraag gestuurd zijn, de kans op succes wordt vergroot.
Duurzaam door decentraal - Congres Architectuur in de zorg 2021Jorrit Spee
Waarom netwerkzorg vraagt om een decentrale infrastructuur. Presentatie van Steven van der Vegt en Jorrit Spee op het Congres Architectuur in de Zorg, 17 juni 2021.
Wat is er nodig om e-health structureel te implementeren in de GGZ. Zodat we niet alleen de korte termijn doelstellingen van de VIPP GGZ regelingen halen; maar ons ook voorbereiden op de digitale transformatie van de zorg.
Regional health agenda: what is needed in the region East-South of Limburg (the Netherlands) to improve health of the population esp. vulnerable elderly people?
Presentatie t.b.v. WZO-overleg: samenwerking tussen wonen-zorg-welzijn. De stand van zaken over de ontwikkelingen in de wijk: 3d's, wijkgerichte zorg en ondersteuning.
Opening academisch jaar medische informatiekunde AMCMartijn Kriens
Presentatie in het kader van de opening van het academisch jaar bij Medische Informatiekunde van het AMC. De rol van actionable data en het belang van ondernemerschap in de zorg
This document provides an overview of living labs, including:
1) A brief history noting the work of pioneers like Veli Pekka Niitamo and William J. Mitchell who helped establish the concept.
2) Details several "Orange" living labs located in the Netherlands, including the Amsterdam Living Lab.
3) Notes that living labs provide access to real-world users, data, and environments to support research, innovation, and business development.
This document discusses improving safety culture in operating rooms. It notes that while aviation has developed strong safety practices like checklists and crew resource management, medicine still has weaknesses in areas like communication, checklists, and reporting errors without blame. The document advocates learning from other high-risk industries and applying principles like checklists, pause points, multidisciplinary teams, just culture reporting, and using data recorders to continuously learn and improve safety practices in surgery.
This document discusses using a medical data recorder to improve patient safety in surgical procedures by collecting objective data. It notes that communication errors are a major cause of injuries to surgical patients. A medical data recorder could help address this by recording audiovisual data from procedures to allow for later review without relying on subjective reports. This would help identify issues and support systemic learning from mistakes instead of prosecution, with the goal of continuously improving processes and outcomes for patients.
The document discusses healthcare challenges around rising costs and inefficient spending, and introduces the Amsterdam Health and Technology Institute (AHTI) which aims to address these challenges through innovation, education and research focused on digital health technologies. AHTI's goals are to develop new technologies through a 'Living Lab' approach, train students, and translate research into applications and commercial opportunities to improve health outcomes and lower costs.
This document discusses implementing a medical data recorder (MDR) to collect objective data from surgical procedures for quality improvement purposes. It notes that over 50% of operation reports do not accurately describe what happened and that most medical errors are due to communication issues. The MDR would collect synchronized data streams like video and audio to analyze objectively without blame. Key issues for implementation in hospitals are that the MDR must be independent, secure, only used for research and learning, and not connected to other systems or regulators. The goal is to surface errors and deviations from checklists and protocols to continuously improve processes for patient safety.
This document discusses improving surgical safety through systemic learning from failures and errors. It notes that surgery accounts for 60% of avoidable medical errors, costing over 125 million euros per year. Quotes are provided about the inevitability of human fallibility and the importance of being willing to learn from mistakes. The 1977 Tenerife airport disaster is examined as an example of an aviation accident caused by communication errors. The document advocates applying principles from aviation safety such as checklists, quality assurance processes, and crew resource management to improve surgical safety. It is noted that over 50% of operation reports do not accurately describe what occurred, and calls for prioritizing learning over prosecution to encourage transparency.
The document discusses the rise of social media and its impact on society and government. It notes how social media platforms like Facebook and Twitter have become major sources of political discussion and for analyzing sentiment around debates and candidates. Two case studies are presented about large, unorganized parties called Project X that emerged through social media buzz in Haren and Arnhem. Various themes are discussed that are driving changes like scalability, direct communication, seamless cooperation and transparency. The role of social media in areas like crowdsourcing policy and new models of eGovernment and civic participation are explored.
This document discusses how communication technologies are enabling new forms of cooperation and connectedness on a global scale. Key themes driving this change include scalability through networks, direct communication removing intermediaries, seamless cooperation without centralized coordination, access anytime and anywhere through mobile devices, and increased transparency. These shifts are creating new paradigms where cooperation occurs without top-down control through networks that self-organize based on shared interests.
1) The document discusses how technology and connectivity have changed how the world works, moving from local to global and from centralized institutions to more distributed networks.
2) Key themes that drive change include scalability, direct communication, seamless cooperation, access anytime and anywhere, and transparency.
3) New models of cooperation are emerging that enable groups to work together without centralized coordination, changing how organizations and firms function.
This document discusses how individuals and social media are changing society. It notes that while organizations are concepts, individuals are the ultimate reality and driver of action. It also discusses how social media use is highest among younger age groups and how platforms like Twitter have become important spaces for political discussion and analyzing sentiment around debates and parties. Finally, it talks about how social media amplified real-world events like Project X parties in Haren and Arnhem.
The document discusses how technology and connectivity are driving changes across business, government, healthcare and society. Key themes discussed include the shift to more scalable, collaborative and transparent systems enabled by direct communication, cooperation and the ability to access information and participate anytime, anywhere. Specific examples highlighted include more participatory and crowdsourced approaches to government, patient-centered healthcare models, and more flexible models of work and organizational structures like self-management.
1. Doelstelling
Amsterdam
In
2025
is
iedere
Amsterdammer
in
staat
om
zelf
de
regie
te
voeren
over
zijn
of
haar
zorg
2. De
Zorg
in
2025
• Belangrijkste
trends
voor
de
ouderenzorg
• Beelden
hoe
de
zorg
er
in
2025
uit
zal
zien
• Wat
zijn
de
prioriteiten
voor
de
komende
jaren
• Met
mensen
met
veel
ervaring
in
de
zorg!
3. Belangrijkste
trends
• Wat
zijn
de
belangrijkste
trends
de
komende
10+
jaar
voor
de
ouderenzorg?
• 1
trend
per
brieEe
+
voorbeeld
waar
het
naar
leid
• Duidelijk
schrijven!
• Straks
clusteren,
prioriteren
4.
5.
6. Technologie
• Gebruik
sociale
media
wordt
als
de
huidige
telefoon
• Toename
contact
via
technologie;
afname
contact
face
to
face
>
Hoe
gaat
het
echt
met
iemand
• Hogere
eisen
aan
techniek
(het
mag
niet
misgaan)
• Kwaliteit
materiaal
• Budget
(Bezuinigingen)
• Oudere
van
de
toekomst
is
steeds
meer
eigen
met
technologie
• Internet,
MSN,
Facebook
• DomoUca
technologie
beschikbaar,
langer
zelfstandig
• Zorg
op
afstand
• IntegraUe
ICT
zorg/werkveld
• Externe
coaching/aanbrengen
van
structuur
vd
dag
bij
depressie,
vroegsignalering
• Zorgvragen
en
zorgverleners
blijven
uitgangspunt
in
technologische
ontwikkeling
7. Intramuraal/extramuraal
• Inzet
mantelzorg,
regelt
op
hoofdlijnen
zelf,
minder
professionals
• Langer
thuis:
toename
extramurale
zorg,
afname
van
instellingen
• Veel
contact
thuis
met
zorgprofessional
om
zelfverzorging
te
realiseren
• Gevoel
van
eenzaamheid
verder
terugdringen,
gedeelde
ervaringen
• Zorg
dichtbij
door
digitalisering
• Ontwikkeling
naar
samenwerking
professionals
en
mantelzorgers,
teruggang
naar
collecUviteit,
samenwerking
in
wijken
• Isolement
in
de
stad
door
technologische
ontwikkeling
• Onderwijs
8. Onderwijs/Cultuur
• Toename
technologie
vraagt
om
andere
medewerkers
• De
verzorger
wordt
meer
specialist,
mantelzorger
neemt
echte
zorgtaken
over
• Werken
met
domocaUe
vraagt
andere
zorgverleners
en
opleidingen
• Meer
alleenstaande
ouderen,
minder
vanzelfsprekende
mantelzorg
• Meer
alleenstaanden,
minder
sociale
controle,
vereenzaming
• Onderwijs
speelt
in
op
technologie,
nieuwe
onderwijsconcepten
• Zorg
op
afstand
met
cameratechnologie,
gezichts
en
emoUeherkenning
9. Eenzaamheid
• Mensen
gaan
eerst
zelf
informaUe
zoeken,
googlen,
nieuwe
vormen
van
informaUevoorziening
• Meer
leren
van
onze
klanten
• Nieuw
zorgproces
met
andere
zorginfo
• Betere
dataverbindingen
als
wifi
• Meer
gebruik
van
ICT
• Tegenstelling
tussen
risicos
uitbannen
en
zelf
bepalen
door
zorgconsument
• Formele/bureacraUsering
zorg
<>
informele
zorgvormen
• Hervorming
gezondheidszorg:
minder
geld,
meer
zelf
betalen,
scheiding
wonen
en
zorg,
onderscheid
van
het
tehuis
vervalt
10. PrivaUsering/Eigen
regie/Nieuwe
risico’s
• Meer
inzeaen
van
eigen
private
middelen
• Kennisdeling
• Financien
ophoesten
• Meer
anU-‐individualisme
als
norm
• Meer
ethiek,
keuzes
levenseinde,
meer
regie
• Levensbeeindiging
komt
centraler,
eigen
regie
• Inzet
op
prevenUe,
complexe
zorg
• Toename
private
zorg
op
maat
• KriUsche
consument
in
plaats
van
zorg
krijgende
ouderen
• Kleinschaligheid
• Mensen
leven
langer
>
meer
ouderen,
langer
ziek,
meer
zorg
• Zorg
op
maat
mogelijk
door
techniek
• PrivaUsering
in
de
zorg:
zorg/ondersteuning
die
past
bij
levensUjl
• Ouderen
organiserne
zelf
hun
woonvormen:
bv
tehuis
voor
vegetariers
Terborg
• Eigen
regie
wordt
belangrijker:
andere
zorgvormen
en
meer
thuiszorg
• Meer
aandacht
voor
levenssUjl:
zorg
op
maat
• Tweedeling
door
zorg:
zij
die
het
kunnen
betalen
zij
die
op
maat
niet
kunnen
betalen
11. Beter
benuaen
• Digitale
levenstafel,
tablet:
acUviteiten
aanbod
op
levensfase
• Psycho
educaUe
familie:
gebruik
programma’s
om
te
ervaren
hoe
het
is
demenUe
te
hebben
• In
beweging
blijven
door
middel
van
games
• Gebruik
domoUca,
vroegsignalering,
valprevenUe
• Virtuele
rondleidingen,
ondersteunen
bewegen
• Toename
van
werken
met
zorgminuten
en
verantwoording
12.
13. Impact
• Verandering
verpleegkunde
– Meer
specialisaUe
– Andere
bevoegdheden
– Ambulant
wordt
ingewikkelder
• Meer
vraaggericht
• Veel
technologie
• Zorg
en
welzijn
wordt
1
woord
• Meer
op
diensten
dan
stenen
stapelen
• Keuzevrijheid
van
zorgconsument
• Klanten
organiseren
zich
zelfstandig
• Medewerkers
nodig
die
handig
zijn
in
technologie
• Open
technische
infrastructuren
• Focus
op
complexe
doelgroepen
• BuurtzorgachUge
aanpak:
decentraal
14.
15.
16. Tekeningen
• Allemaal
netwerkgericht
– Samenwerking
met
client
– Samenwerking
met
partners
• Decentralere
zorg/lokaal
• Aanvullende
diensten
gaan
leveren
• Vraag:
client
centraal
of
experUse
centraal?
17. Welke
start
• Wat
zijn
de
eerste
stappen
in
de
goede
richUng
• 1
item
per
brieEe
• Straks
clusteren
>
grote
lijn
en
eerste
stap
18. AcUes
nu
• Doen,
kleine
pilots:
kennis
omzeaen
in
gericht
• Vraaggericht
werken:
voldoen
aan
de
wens
van
een
aanbod
client,
elke
client
mag
een
wens
doen
• Blijf
proacUef
en
transparant
• Vraag
de
client
wat
hij/zij
wil
• Focus
op
doelgroepen
• Discussie
nu
gaan
voeren
met
medewerkers
en
• Zo
mogelijk
uitvoeren
door
TD
opleidingen:
bepaal
eigen
dienstenaanbod
• Start
over
drie
jaar
1
locaUe
met
ZZP’ers
• Werven
en
selecteren
medewerkers
voor
de
• Cultuur
laten
draaien
om
clienaevredenheid
(en
toekomst
meten)
• Meenemen
van
huidige
groep
mensen
in
de
te
• Richt
een
experiment
locaUe
in
(ergo,
artsen,
zorg:
maken
stappen
andere
organisaUevormen
proberen)
• Leid
medewerkers
op
in
de
vraagcultuur
• Experimenteertuin
opzeaen
• Afstemming
met
het
onderwijs
<>
prakUjk
• Dienst
innovaUe
oprichten
>
InnovaUe
plaeorm
• Enthousiasmeren
van
de
medewerkers
• Van
organisaUe
denken
naar
netwerken
• Aanpassen/verbeteren
van
infrastructuur
• Extramuraal
omarmen,
intramuraal
ontmantelen
• Zorg
voor
de
juiste
technologie
(tablets,
wifi)
• Vrijwilligers
en
mantelzorg
betrekken
in
processen
• Focus
op
integreren
technologische
mogelijkheden
• Focus
op
client
in
tegenstelling
tot
focus
op
• Breng
je
ICT
basisinfrastructuur
op
orde
organisaUe
• Vraag
client
wat
hij
wil
en
roep
niet
dat
het
niet
kan
• Van
aanbodgericht
naar
vraaggericht
19. Grootste
boalenecks
•
Kennisgebrek
over
de
meerwaarde
van
technologie
en
zorg
• Aanwezigheid
van
verplegend
personeel
bij
informaUe
over
zorg
en
technologie,
juist
om
de
kennis
te
vergroten
• Afleiding
over
de
financiële
beslommeringen
en
aankomende
bezuinigingen
• Waan
van
de
dag,
korte
termijn
blik
• Financien
korte
termijn,
bezuinigingen
20. Hoe
boalenecks
vermijden
• Kennis
vergroten
rondom
het
onderwerp
zorg
en
technologie,’
• Starten
van
een
aantal
projecten
in
de
prakUjk,
hier
door
maak
je
medewerkers
bekend
met
de
voordelen,
• Meerdere
bijeenkomsten
zoals
laatst
en
ook
meer
bijeenkomsten
organiseren
zoals
in
de
waag.
• Pilot
met
aansprekend
beeld
“verzorgingshuis
van
de
toekomst”
22. Trends
• De
zorg
krijgt
meer
netwerk
kenmerken
– Meer
integraUe
met
partners,
specialisaUe
– Meer
samenwerking
met
mantelzorg
– Meer
extramuraal
en
minder
intramuraal
– Complexere
zorg
door
diversiteit
en
samenwerking
• Technologie
speelt
een
grotere
rol
– Contact
op
afstand
met
video,
ondersteuning
bij
acUviteiten
– Gebruik
sociale
media
voor
contact/nabijheid
– Technologie
verdwijnt
in
de
omgeving
– De
client
neemt
zijn
eigen
technologie
mee
• Levenseinde
– Bewustere
omgang
met
hoe
mensen
het
leven
willen
eindigen
23. Trends
• Eigen
regie
– De
client
wordt
zelfstandiger
en
veeleisender
– Meer
maatwerk
in
samenstelling
diensten
– Professionals
zullen
meer
ondersteunende
rol
spelen
om
eigen
regie
vorm
te
geven
– De
client
kan
op
internet
steeds
meer
vinden
om
expert
te
worden
op
zijn
eigen
situaUe
– Lokale
en
decentrale
zorg
gericht
op
inviduele
levenssUjl
• Opleiding/Medewerkers
– Nieuwe
eisen
aan
medewerkers:
klantgerichter,
technologische
vaardigheden
• Risico’s
– Minder
begrip
bij
mis
gaan
van
processen
– Tweedeling
tussen
die
maatwerk
kunnen
betalen
en
die
dat
niet
kunnen
24. Impact
• Meer
vraaggericht
diensten
kunnen
verlenen
• Technologie
professioneel
inbedden
in
werk
• Makkelijk
kunnen
integreren
met
partners
• Vrije
keuze
en
concurrenUe
op
deelgebieden
25. AcUes
• Starten
met
pilots
en
er
van
leren/
implementeren
• InnovaUe
inbedden
in
organisaUe
• Cultuur
verandering
starten
• Structureel
klanaevredenheid/wensen
meten
en
acUe
op
nemen
• Opleidingen
en
profielen
vaststellen
voor
“nieuwe”
medewerkers
• Investeren
in
ICT
basisinfrastructuur