Managing multiple SBCs across a complex network requires provisioning, coordination of routing-plans, performance monitoring and much more from a centralized network operations center. In this session, we take a look at using RESTful APIs as a means to manage SBCs - automating provisioning, configuration, diagnostics and other functions.
We'll also share stories from two ProSBC customers that have used RESTful APIs to manage their network configuration, making adding new subscribers easier and reducing the risk of fraud.
Poor voice quality is one of the leading complaints for VoIP systems. Dropouts, echoes, static, and latency can ruin a conversation. Knowing how to measure voice quality and isolate the cause is an important part of delivering a quality experience to users and customers.
In this presentation, we share some background on voice quality in VoIP systems, examine the various causes of poor voice quality, and consider the role that SBCs can play in monitoring and isolating voice quality issues.
Questions covered in this session:
> Why is voice quality important to the customer experience?
> How is voice quality measured?
> What causes poor voice quality?
> How is voice quality measured on-the-fly?
> What is the role of SBCs in measuring voice quality?
> How do you isolate voice quality issues?
> Your questions
Who should attend:
Network architects at service providers and enterprises, networking consultants, analysts and decision-makers involved in acquiring network technology
Robocall Mitigation with YouMail and ProSBCAlan Percy
In January of 2021, over 4 billion robocalls were placed, many were part of an international scam and designed to ensnare unwitting victims. Illegal robocalling continues to be the #1 consumer complaint to the FCC. To address this, the FCC has issued numerous orders, designed to stamp out illegal robocalling and protect US consumers from fraud and other various scams. One of these orders requires development of a robocall mitigation program at the originating service provider.
In this session, we are joined by Mike Rudolph, the CTO of YouMail, to learn about their AI-powered robocall sensor network, and show how service providers and enterprises can use YouMail along with ProSBC to quickly implement a highly-effective robocall mitigation program.
Links:
Full video: https://youtu.be/9BpuYSY4mR4
YouMail consumer call screening product: www.youmail.com
ProSBC Pricing and product information: www.prosbc.com
Implementation notes on TBwiki: https://docs.telcobridges.com/tbwiki/ProSBC:Youmail
Slides from the June 4th, 2019 webinar, introducing ProSBC.
In October 2017, TelcoBridges took the bold step to offer FreeSBC, a software-based session border controller product, to the market. Since then, over 10 million sessions of FreeSBC software have been downloaded by thousands of users around the globe. Many of those sessions are now in production or various stages of evaluation. During that time, we at TelcoBridges have been listening carefully to customer feedback and working diligently on a product development roadmap to implement those suggestions. The result is ProSBC, an enhanced session border controller offering that fits many more use cases in both service provider and enterprise applications. Today - We’re pleased to share with you an overview of ProSBC, explain its features, capabilities, target markets and use cases.
Over the last 12 months we’ve shared a lot of information about session border controllers, applications for SBCs, customer use cases, along with details on FreeSBC installation and configuration. During that time, also been asked dozens of questions and done our best to answer every single one of them live during the event or in writing on the TelcoBridges forum. With this milestone, we thought it was time to look back at the most popular and frequent questions. So join us as we review our “Top 10” FAQ.
A recording of the webinar can be found at: https://www2.telcobridges.com/FreeSBCVideoLibrary
Learn more at: www.freesbc.com
A webinar introduction to FreeSBC, explaining the unique business model, product features, use cases and a customer case study. A great overview to help prospective users get oriented.
SIGTRAN Signaling Gateway, SIGTRAN Signaling Gateway vendor, Capacity between 4 and 128 links, STP/ITP functionality, routing between all combinations of E1 and SIGTRAN accounts. Web interface for setting up accounts and basic routing. Performance: Up to 900 MSU per second, up to 32 E1 links with up to 31 signaling time slots.
Oracle's presentation on Bridging the Internet and IMS with WebRTC. Presented at the IMS WebRTC Workshop at IMS World Forum on April 2014 in Barcelona. Thanks for tTADHack
Poor voice quality is one of the leading complaints for VoIP systems. Dropouts, echoes, static, and latency can ruin a conversation. Knowing how to measure voice quality and isolate the cause is an important part of delivering a quality experience to users and customers.
In this presentation, we share some background on voice quality in VoIP systems, examine the various causes of poor voice quality, and consider the role that SBCs can play in monitoring and isolating voice quality issues.
Questions covered in this session:
> Why is voice quality important to the customer experience?
> How is voice quality measured?
> What causes poor voice quality?
> How is voice quality measured on-the-fly?
> What is the role of SBCs in measuring voice quality?
> How do you isolate voice quality issues?
> Your questions
Who should attend:
Network architects at service providers and enterprises, networking consultants, analysts and decision-makers involved in acquiring network technology
Robocall Mitigation with YouMail and ProSBCAlan Percy
In January of 2021, over 4 billion robocalls were placed, many were part of an international scam and designed to ensnare unwitting victims. Illegal robocalling continues to be the #1 consumer complaint to the FCC. To address this, the FCC has issued numerous orders, designed to stamp out illegal robocalling and protect US consumers from fraud and other various scams. One of these orders requires development of a robocall mitigation program at the originating service provider.
In this session, we are joined by Mike Rudolph, the CTO of YouMail, to learn about their AI-powered robocall sensor network, and show how service providers and enterprises can use YouMail along with ProSBC to quickly implement a highly-effective robocall mitigation program.
Links:
Full video: https://youtu.be/9BpuYSY4mR4
YouMail consumer call screening product: www.youmail.com
ProSBC Pricing and product information: www.prosbc.com
Implementation notes on TBwiki: https://docs.telcobridges.com/tbwiki/ProSBC:Youmail
Slides from the June 4th, 2019 webinar, introducing ProSBC.
In October 2017, TelcoBridges took the bold step to offer FreeSBC, a software-based session border controller product, to the market. Since then, over 10 million sessions of FreeSBC software have been downloaded by thousands of users around the globe. Many of those sessions are now in production or various stages of evaluation. During that time, we at TelcoBridges have been listening carefully to customer feedback and working diligently on a product development roadmap to implement those suggestions. The result is ProSBC, an enhanced session border controller offering that fits many more use cases in both service provider and enterprise applications. Today - We’re pleased to share with you an overview of ProSBC, explain its features, capabilities, target markets and use cases.
Over the last 12 months we’ve shared a lot of information about session border controllers, applications for SBCs, customer use cases, along with details on FreeSBC installation and configuration. During that time, also been asked dozens of questions and done our best to answer every single one of them live during the event or in writing on the TelcoBridges forum. With this milestone, we thought it was time to look back at the most popular and frequent questions. So join us as we review our “Top 10” FAQ.
A recording of the webinar can be found at: https://www2.telcobridges.com/FreeSBCVideoLibrary
Learn more at: www.freesbc.com
A webinar introduction to FreeSBC, explaining the unique business model, product features, use cases and a customer case study. A great overview to help prospective users get oriented.
SIGTRAN Signaling Gateway, SIGTRAN Signaling Gateway vendor, Capacity between 4 and 128 links, STP/ITP functionality, routing between all combinations of E1 and SIGTRAN accounts. Web interface for setting up accounts and basic routing. Performance: Up to 900 MSU per second, up to 32 E1 links with up to 31 signaling time slots.
Oracle's presentation on Bridging the Internet and IMS with WebRTC. Presented at the IMS WebRTC Workshop at IMS World Forum on April 2014 in Barcelona. Thanks for tTADHack
Software Defined Networks Network Function Virtualization Pivotal TechnologiesOpen Networking Summits
Margaret T. Chiosi
Distinguished Network Architect
AT&T Labs
Agenda
Overview of NFV, NFV and SDN synergy, standardization and role of opensource – Margaret Chiosi, AT&T
Spreading NFV through the Network: the NFV Use Cases - Andrea Pinnola, Telecom Italia
Building a Digital Telco: Network Virtualisation experiences – Francisco Javier Salguero, Telefonica
DOCOMO's Challenges for Network Virtualization in Mobile Networks - Tetsuya Nakamura, NTT Docomo
Deployment of SDN and NFV : Vendor perspectives and experiences - Karthikeyan Subramaniam, Adara
NFV-SDN Synergy
Technology Track Session
ONS2015: http://bit.ly/ons2015sd
ONS Inspire! Webinars: http://bit.ly/oiw-sd
Watch the talk (video) on ONS Content Archives: http://bit.ly/ons-archives-sd
Ken Ko's presentation from the 2017 Open Networking Summit discussing recent innovation and activity in the NFV and SDN space among broadband providers.
WebRTC Business Use Cases | WebRTC Conference & Expo IIILawrence Byrd
Presentation on WebRTC Business Use Cases from WebRTC Conference & Expo Nov 19-21 in Santa Clara CA. This was part of Tuesday’s Business Introduction to WebRTC morning session delivered alongside presentations from Phil Edholm, Chris Vitek, Tsahi Levent-Levi, Brent Kelly and John Burke.
TADSummit EMEA: Edge IoT and 5G – can WebRTC help? by Tim Panton is CTO at |p...Alan Quayle
Edge IoT and 5G – can WebRTC help? by Tim Panton is CTO at |pipe|
We face a puzzle:
More and more IoT devices are putting AI the on device.
Latency is critical to many applications (think warehouses, farms etc)
The user with their BYOD smartphone is often geographically very close
Devices need to collaborate locally (collision avoidance etc)
BUT the 5G model has all the traffic traversing the telco core – even when it could have remained in the same cell, adding costs and latency.
WebRTC’s TURN/ICE protocols potentially offer a way to keep local traffic local, without minimal changes to the network/endpoints.
We’ll describe how the pieces might fit together.
Having both Werner and Tim present next to each other grave a great opportunity for a following discussion about the viability of Tim’s idea.
Radisys hosted this webinar on July 9, 2014: VoLTE in Asia Pacific - from Delay to Deploy. Ray Adensamer reviews VoLTE activity in the APAC region Ray discusses the industry hesitancy around VoLTE and walk throught a business case example.
Javier Benitez's talk from the 2017 Open Networking Summit.
Colt is transforming the way they do business and offer network services to customers through the adoption of SDN & NFV as part of a company-wide transformation program called Novitas. Javier Benitez will focus in this presentation on active Colt’s Novitas developments, sharing with the audience their experience in deploying SDN & NFV solutions in production both for Ethernet and IP services, the learning associated as well as their future plans. In particular, Javier Benitez will cover Colt developments around Ethernet & IP on Demand, SD VPN, SDN controlled MPLS packet core and SDN/NFV NNI standardization.
CISCO: Accelerating Small Cell Deployments in the EnterpriseSmall Cell Forum
Mark Grayson, distinguished engineer at CISCO presented on the Small Cell Forum stand at MWC on accelerating small cell deployments within the enterprise zone.
Managing multiple SBCs across a complex network requires provisioning, coordination of routing-plans, performance monitoring and much more from a centralized network operations center. In this session, we take a look at using RESTful APIs as a means to manage SBCs - automating provisioning, configuration, diagnostics and other function.
Software Defined Networks Network Function Virtualization Pivotal TechnologiesOpen Networking Summits
Margaret T. Chiosi
Distinguished Network Architect
AT&T Labs
Agenda
Overview of NFV, NFV and SDN synergy, standardization and role of opensource – Margaret Chiosi, AT&T
Spreading NFV through the Network: the NFV Use Cases - Andrea Pinnola, Telecom Italia
Building a Digital Telco: Network Virtualisation experiences – Francisco Javier Salguero, Telefonica
DOCOMO's Challenges for Network Virtualization in Mobile Networks - Tetsuya Nakamura, NTT Docomo
Deployment of SDN and NFV : Vendor perspectives and experiences - Karthikeyan Subramaniam, Adara
NFV-SDN Synergy
Technology Track Session
ONS2015: http://bit.ly/ons2015sd
ONS Inspire! Webinars: http://bit.ly/oiw-sd
Watch the talk (video) on ONS Content Archives: http://bit.ly/ons-archives-sd
Ken Ko's presentation from the 2017 Open Networking Summit discussing recent innovation and activity in the NFV and SDN space among broadband providers.
WebRTC Business Use Cases | WebRTC Conference & Expo IIILawrence Byrd
Presentation on WebRTC Business Use Cases from WebRTC Conference & Expo Nov 19-21 in Santa Clara CA. This was part of Tuesday’s Business Introduction to WebRTC morning session delivered alongside presentations from Phil Edholm, Chris Vitek, Tsahi Levent-Levi, Brent Kelly and John Burke.
TADSummit EMEA: Edge IoT and 5G – can WebRTC help? by Tim Panton is CTO at |p...Alan Quayle
Edge IoT and 5G – can WebRTC help? by Tim Panton is CTO at |pipe|
We face a puzzle:
More and more IoT devices are putting AI the on device.
Latency is critical to many applications (think warehouses, farms etc)
The user with their BYOD smartphone is often geographically very close
Devices need to collaborate locally (collision avoidance etc)
BUT the 5G model has all the traffic traversing the telco core – even when it could have remained in the same cell, adding costs and latency.
WebRTC’s TURN/ICE protocols potentially offer a way to keep local traffic local, without minimal changes to the network/endpoints.
We’ll describe how the pieces might fit together.
Having both Werner and Tim present next to each other grave a great opportunity for a following discussion about the viability of Tim’s idea.
Radisys hosted this webinar on July 9, 2014: VoLTE in Asia Pacific - from Delay to Deploy. Ray Adensamer reviews VoLTE activity in the APAC region Ray discusses the industry hesitancy around VoLTE and walk throught a business case example.
Javier Benitez's talk from the 2017 Open Networking Summit.
Colt is transforming the way they do business and offer network services to customers through the adoption of SDN & NFV as part of a company-wide transformation program called Novitas. Javier Benitez will focus in this presentation on active Colt’s Novitas developments, sharing with the audience their experience in deploying SDN & NFV solutions in production both for Ethernet and IP services, the learning associated as well as their future plans. In particular, Javier Benitez will cover Colt developments around Ethernet & IP on Demand, SD VPN, SDN controlled MPLS packet core and SDN/NFV NNI standardization.
CISCO: Accelerating Small Cell Deployments in the EnterpriseSmall Cell Forum
Mark Grayson, distinguished engineer at CISCO presented on the Small Cell Forum stand at MWC on accelerating small cell deployments within the enterprise zone.
Managing multiple SBCs across a complex network requires provisioning, coordination of routing-plans, performance monitoring and much more from a centralized network operations center. In this session, we take a look at using RESTful APIs as a means to manage SBCs - automating provisioning, configuration, diagnostics and other function.
Web Server Technologies II: Web Applications & Server MaintenancePort80 Software
Supporting Web applications: server-side programming and Web application frameworks. Web server maintenance: Web Analytics (Logs and Log Analysis), Dealing with bots and spiders, Server and site monitoring, Tuning and acceleration, Programmatic administration.
Delivering High Performance Websites with NGINXNGINX, Inc.
NGINX Plus is an easy-to-install, proven software solution to deliver your sites and applications through state-of-the-art intelligent load balancing and high performance acceleration. Improve your servers’ performance, scalability, and reliability with application delivery from NGINX Plus.
NGINX Plus significantly increases application performance during periods of high load with its caching, HTTP connection processing, and efficient offloading of traffic from slow networks. NGINX Plus offers enterprise application load balancing, sophisticated health checks, and more, to balance workloads and avoid user-visible errors.
Check out this webinar to:
* Learn why web performance matters more than ever, in the face of growing application complexity and traffic volumes
* Get the lowdown on the performance challenges of HTTP, and why the real world is so different to a development environment
* Understand why NGINX and NGINX Plus are such popular solutions for mitigating these problems and restoring peak performance
* Look at some real-world deployment examples of accelerating traffic in complex scenarios
Introducing Events and Stream Processing into Nationwide Building Society (Ro...confluent
Facing Open Banking regulation, rapidly increasing transaction volumes and increasing customer expectations, Nationwide took the decision to take load off their back-end systems through real-time streaming of data changes into Kafka. Hear about how Nationwide started their journey with Kafka, from their initial use case of creating a real-time data cache using Change Data Capture, Kafka and Microservices to how Kafka allowed them to build a stream processing backbone used to reengineer the entire banking experience including online banking, payment processing and mortgage applications. See a working demo of the system and what happens to the system when the underlying infrastructure breaks. Technologies covered include: Change Data Capture, Kafka (Avro, partitioning and replication) and using KSQL and Kafka Streams Framework to join topics and process data.
Faster, more Secure Application Modernization and Replatforming with PKS - Ku...VMware Tanzu
Faster, more Secure Application Modernization and Replatforming with PKS - Kubernetes for the Enterprise - London
Alex Ley
Associate Director, App Transformation, Pivotal EMEA
28th March 2018
Architecting and Tuning IIB/eXtreme Scale for Maximum Performance and Reliabi...Prolifics
Abstract: Recent projects have stressed the "need for speed" while handling large amounts of data, with near zero downtime. An analysis of multiple environments has identified optimizations and architectures that improve both performance and reliability. The session covers data gathering and analysis, discussing everything from the network (multiple NICs, nearby catalogs, high speed Ethernet), to the latest features of extreme scale. Performance analysis helps pinpoint where time is spent (bottlenecks) and we discuss optimization techniques (MQ tuning, IIB performance best practices) as well as helpful IBM support pacs. Log Analysis pinpoints system stress points (e.g. CPU starvation) and steps on the path to near zero downtime.
NH .Net Code Camp 2010 - Silverlight business applicationsJohn Garland
Complete content can be found at
http://cid-511766c2b5c5bdd3.skydrive.live.com/browse.aspx/DotNet%20Presentations/NH%20Code%20Camp%2020100605/Silverlight%20for%20Business?view=details
GlueCon 2018: Are REST APIs Still Relevant Today?LaunchAny
A look at common API styles available today, a look back at historical API styles, and guidance for selecting the right API styles for your organization. Deep-dive of HTTP, mentioned in the presentation, can be found at: http://bit.ly/power-http
VMworld 2013: How to Replace Websphere Application Server (WAS) with TCserver VMworld
VMworld 2013
Kaushik Bhattacharya, Pivotal
Michel Bond, VMware
Learn more about VMworld and register at http://www.vmworld.com/index.jspa?src=socmed-vmworld-slideshare
Network Transformation Best Practices-Working.pptxAlan Percy
Despite the wishes of the equipment makers and regulators, there still is a lot of TDM circuits and equipment in the global telecommunications network. How do we know? We talk to service providers every day that are working in mixed TDM and IP networks. What we have found is that Service providers are often challenged with navigating the complications of migrating their network to IP infrastructure, dealing with new regulatory mandates, replacing obsolete technologies, and finding the expertise to make the transition.
To help our customers make the transition, TelcoBridges has invited ZT Technology Solutions to join us as our newest Alliance Partner, bringing a host of experience in planning service provider migrations from TDM to IP.
During this event, we discuss our Network Transformation strategy, get to meet the team from ZT Technology Solutions and hear their FIVE best network transformation practices. Best of all, we have saved some time to answer your questions.
A recording is available at: https://youtu.be/WQjpTPNS4qM
The news regularly reports incidents of various fraud schemes that are perpetuated via the telecommunications network. A few months ago, a series of DDOS attacks impacted a major SIP service provider, overwhelming their network and blocking legitimate traffic. Meanwhile, illegal robocalls continue to take advantage of the elderly. Depending on the scheme, the fraud can harm both the service providers and the subscribers. In this "TelcoBridges Tech Talk", we’ll be reviewing the top 7 tactics to protect both service provider networks and their subscribers from fraud.
Video of presentation at: https://youtu.be/O5Hdw-c9rwg
With the recent announcement of collaboration between TelcoBridges and Metaswitch to certify Tmedia gateways for use with Metaswitch CFS, we imagine there are many questions. In this FAQ session we dig into some of the expected and unexpected questions on the announcement and plans going forward. Joining us is Austin Spreadbury, Senior Program Manager at Microsoft. Prior to the acquisition by Microsoft, Austin held a number of product management roles at Metaswitch.
Recording at: https://youtu.be/RRvAAjNXdEg
Will STIR/SHAKEN Solve the Illegal Robocall Problem?Alan Percy
Illegal robocalls continue to be a significant problem for consumers and businesses of all sizes. STIR/SHAKEN is expected to reduce illegal spam calls, but those behind the illegal calls will persist, wasting time, clogging up phone lines, and in some cases, perpetrating phishing attacks. Join us as we discuss the current state of STIR/SHAKEN and explain why further Robocall Mitigation is required.
Stay with us as Gerry Christensen, VP of Business Development and Strategic Partnerships at YouMail joins us to share an AI-powered robocall analytics platform that can be used by service providers and enterprises to block much of the unwanted traffic.
Video recording of the session is available at:
https://www2.telcobridges.com/videolibrary
Contact Center as a Service - Challenges and Successes Alan Percy
Contact Centers as a Service opens a range of new opportunities for service providers, offering high-margin customer care applications and improved customer experience features to small and medium businesses. Service providers building or deploying a scalable and reliable CCaaS platform will surely face challenges. We know, because we've seen the hurdles and are going to share some really innovative solutions.
In this session, we talk with Jon Arnold, the principal at J Arnold & Associates, and a leading analyst covering the contact center market.
What is SS7? An Introduction to Signaling System 7Alan Percy
SS7 or Signaling System 7 is the dominant protocol used to control the public telephone network. Call routing, number portability, caller-ID, mobile SMS and more are handled using SS7 in the public network. SS7 (along with SIGTRAN for transport), allow application to access public network resources for call control and authentication. During this session, we share some background on SS7, show how it is used in everyday communications, and provide some use cases in popular applications.
Building VoIP-based systems with SIP can be daunting. The entire telecommunications industry is a layered stack of technologies, some from the age of telephones with hand-cranks. Others from the Internet age of packet switching and VPNs.
Over the years, the experts at TelcoBridges have built a knowledge base about underlying telecommunications and VoIP technology, SIP signaling, networking products and design methods. In this event, we pull some of our favorite Frequently Asked Questions from our video library, our forum, Wiki, and your emails, sharing answers and insight that both beginners and advanced designers will find helpful.
A recording of the live webinar is available at:
https://www2.telcobridges.com/videolibrary
New Opportunities with Two Factor Authentication (2FA) - A How ToAlan Percy
Phishing attacks are almost a daily event – the result of someone trying to trick an unsuspecting victim into sharing their username and password for their bank account or other valuable resource. Other attacks try to impersonate the victim attempting to change passwords in hopes of gaining access to their email, financial or other on-line accounts. Simple username/password combinations used to be enough to keep the bad guys out…not anymore.
Two factor authentication or (2FA) is a security tool that has become the norm to protect high-value targets, using SMS or voice calling to verify the user identity. As financial services and many other industries work to secure their systems, they need access to two factor authentication tools, including APIs, ability to send SMS and make voice calls to deliver temporary passcodes.
During this event, we’re joined by experts from both Telestax and Network Intelligence who are going to show us how 2FA can offered as a service by service providers, creating new revenue opportunities. Be sure to stay with us for information on a live demonstration you can try on your own.
Unified Communications as a Service (or UCaaS), is a relatively new opportunity for service providers, making a complete business communications solution available from virtually anywhere and billed on a monthly basis, without the cost of on-premises equipment. The OPEX model makes UCaaS extremely popular with growing and distributed companies.
One of the popular software providers enabling the UCaaS market is 3CX, an open-standards communications solution. Service providers are discovering that deploying 3CX as a service is an excellent opportunity to grow their business, bringing business-class UCaaS to a range of vertical markets and geographies. As we’ll show today, TelcoBridges’ ProSBC offers a valuable set of capabilities to make hosted 3CX implementations secure, avoids on-premises CPE, is easy to manage and the subscription-based business model makes scaling easy and affordable.
In this recorded webinar, we are joined by Matt Ussery, CIO and founder of Austen Consultants, and take a closer look at how he built his successful hosted cloud service based on 3CX and ProSBC.
You can view the recording at: https://youtu.be/YX8C0UBtEec
Media gateways are a fundamental building block of voice communications networks, interconnecting legacy TDM voice networks and equipment with voice-over-IP networks. Found in service provider and enterprise networks, media gateways range in scale and capabilities, meeting a range of diverse applications. However, with the increasing adoption of SIP and VoIP networks, what role will media gateways play going forward? Will they become obsolete and join the VCR in the dustbin of technology? Or will they evolve to take on new roles in converged voice networks?
Welcome to “The Future of Media Gateways”, our 23rd monthly webinar, covering technical, business and partner topics to help service providers and enterprises build better voice networks.
During this session, we take a closer look at the market for media gateways, some recent innovations, and a number of new use cases. We’ll finish up with a summary of the media gateway portfolio from TelcoBridges and leave time for your questions.
The phones won’t stop ringing…or they don’t ring at all. Contact center agents waste time answering bogus calls while customers complain they can’t get through. 9-1-1 agents waste time answering robo-callers instead of dealing with real emergencies.
Telephony Denial of Service (TDOS) attacks clog up business telephone lines, causing disruption of business and wasting employee productivity. TDOS attacks can be the result of nefarious actors trying to extort money or a targeted grudge to settle, but also can be caused by rouge robocall campaigns, either way, TDOS attacks are becoming more common and difficult to prevent. Service providers are very often unprepared and unable to address TDOS attacks, leaving businesses vulnerable while they search for a solution.
Welcome to “How to Protect Against TDOS Attacks”, our 22nd monthly webinar in the FreeSBC/ProSBC series, covering technical, business and partner topics to help service providers and enterprises better secure their voice networks.
During this session, we describe methods that service providers and businesses can use to mitigate TDOS attacks, reducing or eliminating their impact. Toward the end of this session will also share three real end-customer case studies, showing how these businesses implemented their own TDOS solutions, deflecting hundreds of unwanted calls per day.
Microsoft's Azure is one of the top requested cloud platforms for communications solutions and a popular choice for hosting ProSBC and other cloud communications applications. During this session, we'll give a step-by-step tutorial and demonstration of the process to activate and configure ProSBC on Azure. At the conclusion of the tutorial, attendees will be prepared to provision ProSBC into their Azure communications solutions.
Topics covered in this session:
- Ordering process
- Selecting a processor
- Preparing the Azure account
- Preparing and Loading the ProSBC on Azure Image
- Activating the ProSBC Image
- Configuring and operating ProSBC
- Roadmap for ProSBC on Azure
- Your Questions
In this session we explore the future of new network services and how Universal CPE (uCPE) is used by service providers to combine many separate fixed-function network elements with a single multi-function device. Using virtualized network function software (VNFs) on Universal CPE, providers have a consistent and flexible foundation they can build on to offer new SD-WAN, SIP Trunking, and other services while improving network security with SBC and firewall VNFs.
How to Prevent Telecom Fraud in Real-TimeAlan Percy
Telecommunications fraud continues to plaque the industry with ever increasingly sophisticated methods and tools. From simple theft of services to international premium toll rate calling scams, stories of service providers and enterprises being stuck with thousands of dollars of fraudulent calls is a common occurrence that can be financially devastating. The Communications Fraud Control Association reports that in 2015, service providers suffered over 22 billion dollars in fraud.
During this “How To” session we will be joined by the experts from Jerasoft, showing various methods that utilize real-time billing systems and Session Border Controller software to stop fraud in its tracks!
The programmable telephone network has always intrigued me. As a developer, having the ability to create custom applications within the service provider network seems to have endless possibilities. I can envision all sorts of applications that make businesses more productive and consumers better informed. I can also envision business opportunities for service providers, offering hosted development platforms that developers can use to create new customer-facing services.
Communications Platform as a Service (CPaaS) is a means to offer an open API-based development environment to businesses of all sizes, allowing them to build custom business applications to improve their customer experience and better secure their data. Today we plan to explore opportunities for CPaaS, explain how service providers can integrate CPaaS into their existing networks and review a live customer case study of CPaaS in action.
Extending the Life of your SS7 Network with SIGTRANAlan Percy
Since the late 1970’s SS7 have been the dominant signaling standard for the global PSTN, interconnecting service providers, ILECs, CLECs, and wholesale operators. With the advent of number portability, 800-toll-free, mobile wires and SMS, SS7 had adapted and carried the bulk of the signaling to make all these services possible.
Service providers have made a significant investment in this infrastructure and have made it clear to us that they need to maximize their investment going forward.
Today we’re going to share 5 ways to leverage SIGTRAN and STPs to extend the life of SS7 network infrastructure.
No topic has generated as much interest, consumer complaints, and coordinated technical hurdles in telecommunications at the problem with illegal robocalling and the associated fraud.
We were astounded by the response to our “How To” webinar held in February, by far the most registrations, attendees and questions. With over 137 questions in the queue at the end of the session, we thought it best to organize a follow-up, taking time to analyze the list of questions and come up with a TOP 10 FAQ. Thanks for joining us as we work through the STIR/SHAKE Frequently Asked questions
Connector Corner: Automate dynamic content and events by pushing a buttonDianaGray10
Here is something new! In our next Connector Corner webinar, we will demonstrate how you can use a single workflow to:
Create a campaign using Mailchimp with merge tags/fields
Send an interactive Slack channel message (using buttons)
Have the message received by managers and peers along with a test email for review
But there’s more:
In a second workflow supporting the same use case, you’ll see:
Your campaign sent to target colleagues for approval
If the “Approve” button is clicked, a Jira/Zendesk ticket is created for the marketing design team
But—if the “Reject” button is pushed, colleagues will be alerted via Slack message
Join us to learn more about this new, human-in-the-loop capability, brought to you by Integration Service connectors.
And...
Speakers:
Akshay Agnihotri, Product Manager
Charlie Greenberg, Host
PHP Frameworks: I want to break free (IPC Berlin 2024)Ralf Eggert
In this presentation, we examine the challenges and limitations of relying too heavily on PHP frameworks in web development. We discuss the history of PHP and its frameworks to understand how this dependence has evolved. The focus will be on providing concrete tips and strategies to reduce reliance on these frameworks, based on real-world examples and practical considerations. The goal is to equip developers with the skills and knowledge to create more flexible and future-proof web applications. We'll explore the importance of maintaining autonomy in a rapidly changing tech landscape and how to make informed decisions in PHP development.
This talk is aimed at encouraging a more independent approach to using PHP frameworks, moving towards a more flexible and future-proof approach to PHP development.
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
Key Trends Shaping the Future of Infrastructure.pdfCheryl Hung
Keynote at DIGIT West Expo, Glasgow on 29 May 2024.
Cheryl Hung, ochery.com
Sr Director, Infrastructure Ecosystem, Arm.
The key trends across hardware, cloud and open-source; exploring how these areas are likely to mature and develop over the short and long-term, and then considering how organisations can position themselves to adapt and thrive.
Search and Society: Reimagining Information Access for Radical FuturesBhaskar Mitra
The field of Information retrieval (IR) is currently undergoing a transformative shift, at least partly due to the emerging applications of generative AI to information access. In this talk, we will deliberate on the sociotechnical implications of generative AI for information access. We will argue that there is both a critical necessity and an exciting opportunity for the IR community to re-center our research agendas on societal needs while dismantling the artificial separation between the work on fairness, accountability, transparency, and ethics in IR and the rest of IR research. Instead of adopting a reactionary strategy of trying to mitigate potential social harms from emerging technologies, the community should aim to proactively set the research agenda for the kinds of systems we should build inspired by diverse explicitly stated sociotechnical imaginaries. The sociotechnical imaginaries that underpin the design and development of information access technologies needs to be explicitly articulated, and we need to develop theories of change in context of these diverse perspectives. Our guiding future imaginaries must be informed by other academic fields, such as democratic theory and critical theory, and should be co-developed with social science scholars, legal scholars, civil rights and social justice activists, and artists, among others.
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams.
Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...UiPathCommunity
💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing – with little to no training required
Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
👨🏫 Andras Palfi, Senior Product Manager, UiPath
👩🏫 Lenka Dulovicova, Product Program Manager, UiPath
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...Ramesh Iyer
In today's fast-changing business world, Companies that adapt and embrace new ideas often need help to keep up with the competition. However, fostering a culture of innovation takes much work. It takes vision, leadership and willingness to take risks in the right proportion. Sachin Dev Duggal, co-founder of Builder.ai, has perfected the art of this balance, creating a company culture where creativity and growth are nurtured at each stage.
Let's dive deeper into the world of ODC! Ricardo Alves (OutSystems) will join us to tell all about the new Data Fabric. After that, Sezen de Bruijn (OutSystems) will get into the details on how to best design a sturdy architecture within ODC.
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024Tobias Schneck
As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other?
Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.
Neuro-symbolic is not enough, we need neuro-*semantic*Frank van Harmelen
Neuro-symbolic (NeSy) AI is on the rise. However, simply machine learning on just any symbolic structure is not sufficient to really harvest the gains of NeSy. These will only be gained when the symbolic structures have an actual semantics. I give an operational definition of semantics as “predictable inference”.
All of this illustrated with link prediction over knowledge graphs, but the argument is general.
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
Transcript: Selling digital books in 2024: Insights from industry leaders - T...
RESTful APIs and SBCs
1.
2. 2
Introductions
Alan D Percy
Chief Marketing Officer
alan.percy@telcobridges.com
@AlanDPercy
Luc Morissette
Director of Customer Support
luc.morissette@telcobridges.com
Pierre-Baptiste Béchu
Director of Platform & Infrastructure
Aircall.io
3. 3
Agenda
• Introductions
• APIs in the Wild – Aircall.io
• RESTful API Overview
• How to use REST API with ProSBC
• APIs in the Wild – Fusion Networks
• Your Questions
4. APIs in the Wild
Examples of API
usage:
Aircall.io
4
5. 5
Case Study: Aircall
• Cloud-based CCaaS
• Integrates with CRM and more
• Based in Paris France with
offices in NYC
• Recently secure $65M in
Series C funding
• 60,000 users around the world
• Serving 84 countries
• Over 300 employees
6. 6
Challenges
• Growth plan includes many
international geographies
• Needed local DIDs in-country, with
SBC interfacing service providers
to CPaaS infrastructure
• Manage 10 SBCs in various AWS
centers across Europe, US and
Asia
• Need to quickly provision,
configure and manage SBCs
• Automate process for consistency
and speed
7. 7
Solution
• Combination of AWS and
ProSBC RESTful APIs
• Use AWS API to provision a
cloud server instance,
activate ProSBC AMI
• Once activated, use
ProSBC API to download
• Configuration and Routing
Scripts
• Manage software upgrades
• Monitor performance
8. 8
Results
• Fast provisioning
• Improved time-to-market
• Reduces manual errors
• Fits into broader network
management strategy
• Allows Aircall staff focus on
enhancing their application
(instead of spending time on the
infrastructure)
9. RESTful API and ProSBC
How to use the
RESTful API
with ProSBC
9
10. 10
RESTful API Overview
Web Client
Application / Script
HTTP/HTML
Server
GET
PUT
DELETE
HTML methods
JSON
{…}
POST
11. 11
ProSBC API Usage
Web Admin
Program / Script
Web
Portal
Configuration
Database
POST/GET
HTTP/JSON
HTTP/HTML
ProSBC
Applications
ProSBC
12. 12
ProSBC API Usage
Program / Script
Configuration
Files
Centralized Configuration
Management
HTTP/JSON
POST/GET
13. 13
Why use APIs with SBCs?
Reasons to us APIs to manage SBCs:
Automation of SBC configuration
To simplify the configuration of large number of units
Reduce chance of human error
Rapid changes
Speeds activation
Integration with central management systems (EMS)
Logs and diagnostics
14. HTTP RESTful API
14
API Parameters
HTTP or HTTPS
IP/port of the web interface
user/password of the web interface
Content-Type: application/json
HTTP verb: GET, POST, PUT, DELETE
Collection/Resource: /configurations/2020_SBC
Optional parameters: "name"="to_public"
15. HTTP RESTful API
15
Operation HTTP verb Example HTTP path
Get the list of resources of a collection GET /configurations
Get the content of one resource GET /configurations/2020_SBC
Create a new resource POST /configurations/2020_SBC/routes/
{"name":"to_public","nap":"NAP_A4_PRIV",
"remapped_nap":"NAP_A5_PUB"}
Update an existing resource PUT /configurations/2020_SBC/routes/to_public
{"remapped_nap":"NAP_A1"}
Delete an existing resource DELETE /configurations/2020_SBC
17. JSON configuration file
Can use a JSON file
Pass the whole configuration or segments
JSON
file
Restful HTTP requests
Program / Script
18. Activating configuration
Use put command on target configuration
PUT '/systems/system_1' '{"target_configuration":"2020_SBC"}'
Activate configuration
Program / Script
19. Tools and samples
tbconfig
Compiled tool available on ProSBC
https://docs.telcobridges.com/tbwiki/Toolpack_Application:tbconfig
Httprestapi.rb
Ruby implementation of the RESTful APIs
https://docs.telcobridges.com/tbwiki/Northbound_interface:RESTful#Ruby_implementation_example
Postman
Can create list of HTTP requests
Need to set Content-Type to "application/json"
https://docs.telcobridges.com/tbwiki/Northbound_interface:RESTful#Postman_tool_integration
20. Monitoring
GET /status
SNMP
Failure reports
Call information and statistics
https://docs.telcobridges.com/tbwiki/SNMP
21. Updating files
Files can be updated in the File DB
Digitmaps
Custom files
Example"
GET /configurations/2020_SBC/file_dbs/File_DB/routesets_digitmaps/digitmaps_1.csv
PUT '/configurations/2020_SBC/file_dbs/File DB/routesets_digitmaps/digitmap_1.csv'
'{"content":"u00FFcalled,calling,routeset_namern1204,,LABEL_Arn"}'
22. APIs in the Wild
Examples of API
usage:
Fusion Networks
22
23. Case Study: Fusion Networks
• Full-service hosted IP-PBX, SIP
Trunking and Internet provider
• Based in New York
• Serves Eastern Seaboard, USA
• Founded in 2015
• Three data centers – 2xNY and
one in Virginia
• All VMware-based
23
Gabriel Mangieri, CTO
24. Challenges
• As business grew, capacity
and performance limitations
with Asterisk softswitch
• Serving financial and
healthcare markets, need to
improve FAX reliability
• Call routing become
increasingly complex and hard
to manage
• Suffering from international toll
fraud
24
25. Solution
25
• Three datacenters,
each hosts both a
Access and Peering
SBC
• Each SBC has a
1+1 redundant pair
• Route table updates
to Peering SBC are
remotely updated
• RADIUS feeds toll
fraud detection s/w
Access Peering
Subscribers
Wholesale
Providers
3x Datacenters
Program / Script
Route
Tables
RADIUS
Route Table
Change
Toll Fraud
Detection
26. Video Library on YouTube
• ProSBC Training Modules
• Recorded webinars
• How-to Tutorials
• Customer interviews
• Frequently Asked Questions
• Recorded podcasts
• And more…
26
youtube.com/telcobridges
27. Live ProSBC Training
• Live technical training via
Zoom
• 16 hours
• Three dates/regions
• EMEA: October 6-7
• Americas: September 29-30
• APAC: October 20-23
• Includes completion certificate
• $100/person
27
Purchase at store.telcobridges.com
28. Enabling the Migration to
Cloud Communications
28
www.telcobridges.com
www.prosbc.com
sales@telcobridges.com
Youtube.com/telcobridges
29. RESTful APIs
How to use APIs to manage
SBCs for provisioning,
configuration and diagnostics
Some introductions to get started:
I’m Alan Percy, Senior Director of Product Marketing for TelcoBridges and today’s event moderator.
Joining us again is Luc Morissette, Director of Customer Support and one of the founders of TelcoBridges. Luc, thanks for being a part of today’s event.
Before we begin, a little housekeeping: As a live event participant, you’ll have the opportunity to interact with today’s speakers and hope you do pose your questions and comments on today’s topic using the Q/A panel. To pose a question or comment, open the Q/A panel by clicking on the box in the upper left of your screen. We’ll cover your questions toward the end of the session.
We’ve found that some attendees may need to adjust the webinar View Options to see the full slide on your screen. If you are not seeing a full slide, move your mouse to the top of the webinar window and a View Option selection will appear – choose an option that best fits your screen.
Also, today’s event is being recorded and all those that have registered will received a link to the recording for on-demand playback. We hope you share the link with your co-workers and others that would find the discussion valuable.
And we’re glad to have you, our attendees, with us today and encourage you to use the opportunity to interact with our speakers by posing your questions and comments.
Commands can be recursive
Commands can be recursive
To see the configuration of a specific resource or all the configuration
With each of these tools you can configure the whole system
Restful APIs is not the best for monitoring, better use SNMP
