Phishing attacks are almost a daily event – the result of someone trying to trick an unsuspecting victim into sharing their username and password for their bank account or other valuable resource. Other attacks try to impersonate the victim attempting to change passwords in hopes of gaining access to their email, financial or other on-line accounts. Simple username/password combinations used to be enough to keep the bad guys out…not anymore.
Two factor authentication or (2FA) is a security tool that has become the norm to protect high-value targets, using SMS or voice calling to verify the user identity. As financial services and many other industries work to secure their systems, they need access to two factor authentication tools, including APIs, ability to send SMS and make voice calls to deliver temporary passcodes.
During this event, we’re joined by experts from both Telestax and Network Intelligence who are going to show us how 2FA can offered as a service by service providers, creating new revenue opportunities. Be sure to stay with us for information on a live demonstration you can try on your own.
24online offers complete Wired and Wireless (Wi-Fi) Internet management solution to chain of hotels anywhere in the world or to standalone hotels so that they can offer Internet to guests anywhere on the property premises.
24online Everywhere-Complete Wi-Fi Solutions for Hotels & Hotspots at Zero In...vismayibhat
24online Everywhere, a Managed Internet Service of Elitecore Technologies, offers a complete, secured Wi-Fi solution tailored according to the needs of the hospitality industry. With 24online Everywhere, you can offer Wi-Fi Internet service to your valued guests and get returns without making any investment. What’s more, our revenue sharing model helps you earn attractive margins while providing this facility to your guests.
• No Hardware Investment
• No Software Investment
• No Bandwidth Expenses
• Single Point of Contact
• Appliance based Secured Solution
• No Deployment and Maintenance Expenses
• No downturn
• Flexible Business Models
• No hidden costs
• Immediate Deployment after sign-up
Skype 1 – 0 Robocalls: How TeleSign helped Skype “Score” against fraudulent c...Alan Quayle
Skype 1 – 0 Robocalls: How TeleSign helped Skype “Score” against fraudulent callers
TADSummit EMEA Americas 2020
Abhijeet Singh, Senior Product Manager, TeleSign
Robocalling has caused a major customer experience issue and causes severe reputational damage for communication apps and services. This session will touch upon how TeleSign helped Skype screen and flag around 1 million incoming Robocalls per day to Skype provided private virtual numbers by leveraging Score’s global network consortium and machine learning capabilities thereby protecting the end-user interests and safeguarding them against these fraudulent calls.
Battling Robocall Fraud with STIR/SHAKENAlan Percy
Caller-ID spoofing is problem that regulators and service providers are taking very seriously. It’s not just annoying, it can be part of a phishing campaign where seniors and others are preyed upon. What’s stopping a robo caller from identifying themselves as being the IRS or FBI? The problem is that service providers have no means to verify that the number/name being offered as the caller-ID, is actually owned by the caller. Without some means of verification, intermediary carriers have to trust that the caller-ID provided is indeed accurate.
So how does a service provider know whether a call entering their network does indeed have the correct caller-ID? A vexing problem that is addressed by STIR/SHAKEN, a collection of technologies that essentially adds a “seal of approval” to the initial call and allows carriers down the line to verify that the caller-ID has not been tampered with.
A number of regulators have agreed to standardize on STIR/SHAKEN as a solution to the spoofed caller-ID problem, and in some cases, requiring its implementation in 2019. Every service provider should understand STIR/SHAKEN and how it can be implemented within their network.
We’ve got a webinar planned with Jim Dalton, CEO at TransNexus to give some background, discuss the current legislative remedies and explain how the STIR/SHAKEN methodology will put an end to caller-ID spoofing.
Digital fraud has become big business. They have teams of criminals looking for vulnerabilities in webstores. Those of us fighting fraud and trying to make the internet a safe place to do business need to stay a step ahead of the Dark Web.
In this presentation, Maggie Bodak, Senior Product Manager and Ian Poole, Director, Technical Product Management - both from CardinalCommerce, discuss how a greatly enhanced data exchange between the merchant and issuer is helping drive increased authorizations, ultimately changing the payments landscape through 3DS 2.0.
Learn more about CardinalCommerce: https://www.cardinalcommerce.com/
PCI DSS Compliance. Shop Direct; A Case Study. Compliance3
Compliance3 work with clients to reduce the scope and cost of Payment Card Industry Data Security Standards compliance. Here is a case study with one of our clients Shop Direct.
Mobile Identity 2013 - Optimising and simplifying authentication and authoriz...Martin Prosek
This presentation shortly describes identification methods used by Mobile Operator. The main method is SIM-based identification. But it fails in some cases. There are some technical solution interaction scenarios used for identificatio described in this presentation. Use of NW-based identification, MT SMS OTP, cookies, certificates… Risks for Mobile Content Payments are mentioned.
24online offers complete Wired and Wireless (Wi-Fi) Internet management solution to chain of hotels anywhere in the world or to standalone hotels so that they can offer Internet to guests anywhere on the property premises.
24online Everywhere-Complete Wi-Fi Solutions for Hotels & Hotspots at Zero In...vismayibhat
24online Everywhere, a Managed Internet Service of Elitecore Technologies, offers a complete, secured Wi-Fi solution tailored according to the needs of the hospitality industry. With 24online Everywhere, you can offer Wi-Fi Internet service to your valued guests and get returns without making any investment. What’s more, our revenue sharing model helps you earn attractive margins while providing this facility to your guests.
• No Hardware Investment
• No Software Investment
• No Bandwidth Expenses
• Single Point of Contact
• Appliance based Secured Solution
• No Deployment and Maintenance Expenses
• No downturn
• Flexible Business Models
• No hidden costs
• Immediate Deployment after sign-up
Skype 1 – 0 Robocalls: How TeleSign helped Skype “Score” against fraudulent c...Alan Quayle
Skype 1 – 0 Robocalls: How TeleSign helped Skype “Score” against fraudulent callers
TADSummit EMEA Americas 2020
Abhijeet Singh, Senior Product Manager, TeleSign
Robocalling has caused a major customer experience issue and causes severe reputational damage for communication apps and services. This session will touch upon how TeleSign helped Skype screen and flag around 1 million incoming Robocalls per day to Skype provided private virtual numbers by leveraging Score’s global network consortium and machine learning capabilities thereby protecting the end-user interests and safeguarding them against these fraudulent calls.
Battling Robocall Fraud with STIR/SHAKENAlan Percy
Caller-ID spoofing is problem that regulators and service providers are taking very seriously. It’s not just annoying, it can be part of a phishing campaign where seniors and others are preyed upon. What’s stopping a robo caller from identifying themselves as being the IRS or FBI? The problem is that service providers have no means to verify that the number/name being offered as the caller-ID, is actually owned by the caller. Without some means of verification, intermediary carriers have to trust that the caller-ID provided is indeed accurate.
So how does a service provider know whether a call entering their network does indeed have the correct caller-ID? A vexing problem that is addressed by STIR/SHAKEN, a collection of technologies that essentially adds a “seal of approval” to the initial call and allows carriers down the line to verify that the caller-ID has not been tampered with.
A number of regulators have agreed to standardize on STIR/SHAKEN as a solution to the spoofed caller-ID problem, and in some cases, requiring its implementation in 2019. Every service provider should understand STIR/SHAKEN and how it can be implemented within their network.
We’ve got a webinar planned with Jim Dalton, CEO at TransNexus to give some background, discuss the current legislative remedies and explain how the STIR/SHAKEN methodology will put an end to caller-ID spoofing.
Digital fraud has become big business. They have teams of criminals looking for vulnerabilities in webstores. Those of us fighting fraud and trying to make the internet a safe place to do business need to stay a step ahead of the Dark Web.
In this presentation, Maggie Bodak, Senior Product Manager and Ian Poole, Director, Technical Product Management - both from CardinalCommerce, discuss how a greatly enhanced data exchange between the merchant and issuer is helping drive increased authorizations, ultimately changing the payments landscape through 3DS 2.0.
Learn more about CardinalCommerce: https://www.cardinalcommerce.com/
PCI DSS Compliance. Shop Direct; A Case Study. Compliance3
Compliance3 work with clients to reduce the scope and cost of Payment Card Industry Data Security Standards compliance. Here is a case study with one of our clients Shop Direct.
Mobile Identity 2013 - Optimising and simplifying authentication and authoriz...Martin Prosek
This presentation shortly describes identification methods used by Mobile Operator. The main method is SIM-based identification. But it fails in some cases. There are some technical solution interaction scenarios used for identificatio described in this presentation. Use of NW-based identification, MT SMS OTP, cookies, certificates… Risks for Mobile Content Payments are mentioned.
By 2020, there will be 7.6 billion connected people and 75 billion connected devices.
A key to proving your digital business with bold enablement and serious security is having the right authentication solution.
Read this resource to discover how to securely evolve into a digital and mobile enterprise by using key authentication strategies.
Aaron Nasseh - ISO & Agent Partner ProgramsAaron Nasseh
Here Aaron Nasseh has guided the important ISO & agent partner programs through which you can enhance its merchant reseller program, providing more growth, stability and financial opportunity.
From Bad to Worse: How to Stay Protected from a Mega Data BreachPaymetric, Inc.
Data breaches are hitting the news now more than ever before and the trend is getting nothing but worse. View our presentation to learn how deep a breach can go, common misconceptions and best practice solutions to keep your SAP-based business protected.
Grow your software product offering with the CardConnect technology stack. This is an overview of Enterprise program, Bolt API & CoPilot Management Tools.
Please contact me at asmith@cardconnectsolutions.com or 619.990.8133 if you have any questions.
Aaron Smith
Quickly & Safely Buy IP addresses in ARIN, APNIC and RIPE.
Fully managed transfer process
Get detailed blacklist reports, and peace of mind
visit www.brandergroup.net
visit www.ipv4connect.com
How To Avoid PCI Pitfalls in Keeping Your SAP® System Compliant and SecurePaymetric, Inc.
Many companies find it challenging to keep sensitive card data out of their SAP® systems.
View this presentation to learn how you can leverage Paymetric's XiIntercept for SAP® to prevent card data from ever entering your SAP environment - minimizing PCI Compliance scope and reducing the risk of a data breach.
For more information, visit www.paymetric.com.
apidays LIVE Jakarta - Leveraging Business Growth with Telco API by Iwan Pujo...apidays
apidays LIVE Jakarta 2021 - Accelerating Digitisation
February 24, 2021
Leveraging Business Growth with Telco API
Iwan Pujo Satoto, General Manager Data Solutions Operations and Delivery at Telkomsel
Handlink WG-500P - (Hotspot in a Printer)
This Wi-Fi hotspot device is ideal for cafe and perfect for small venue owners including bars, stores and shops.
The Wi-Fi hotspot capability is built directly into the thermal printer creating an all in one hotspot gateway.
This is a cost effective wireless hotspot solution allowing you to offer your customers a safe and easy way to connect to the Internet while at your venue.
WSO2Con ASIA 2016: WSO2.Telco IDS – Mobile as IdentityWSO2
Based on the WSO2 Identity Server, WSO2.Telco provides a fully Mobile Connect (OIDC) compliant solution for telcos embarking on a federated ID strategy. WSO2.Telco IDS is offered as a standalone solution for GSMA Mobile Connect compliance or can be bundled with the WSO2.Telco Hub and Gateway products. Using the Hub model mobile network operator (MNO) groups or consortia of MNOs in a particular country can deploy Mobile Connect rapidly as a service with centralized operations and product development.
Any telco wishing to have their own internal instances or a hybrid can do this at any time without re-engineering the interfaces. This session will discuss the following topics:
What is WSO2.Telco IDS?
Who uses it?
Beyond Identity
Monetization for IDPs
Acceleration of MNO service creations
Multi-MNO APIs
CPaaS - Leveraging the Power of Cloud CommunicationsVoxvalley .
CPaaS (Communications Platform as a Service) unfolds real-time, modern communication functionalities viz. voice calls, video calls and chat. Businesses that prioritize engagement and support strategies for reaching 100% of their potential customer base benefit greatly from choosing CPaaS. By embedding Voxvalley’s Vox CPaaS into your app, you can achieve real-time communication features and stay competitive.
By 2020, there will be 7.6 billion connected people and 75 billion connected devices.
A key to proving your digital business with bold enablement and serious security is having the right authentication solution.
Read this resource to discover how to securely evolve into a digital and mobile enterprise by using key authentication strategies.
Aaron Nasseh - ISO & Agent Partner ProgramsAaron Nasseh
Here Aaron Nasseh has guided the important ISO & agent partner programs through which you can enhance its merchant reseller program, providing more growth, stability and financial opportunity.
From Bad to Worse: How to Stay Protected from a Mega Data BreachPaymetric, Inc.
Data breaches are hitting the news now more than ever before and the trend is getting nothing but worse. View our presentation to learn how deep a breach can go, common misconceptions and best practice solutions to keep your SAP-based business protected.
Grow your software product offering with the CardConnect technology stack. This is an overview of Enterprise program, Bolt API & CoPilot Management Tools.
Please contact me at asmith@cardconnectsolutions.com or 619.990.8133 if you have any questions.
Aaron Smith
Quickly & Safely Buy IP addresses in ARIN, APNIC and RIPE.
Fully managed transfer process
Get detailed blacklist reports, and peace of mind
visit www.brandergroup.net
visit www.ipv4connect.com
How To Avoid PCI Pitfalls in Keeping Your SAP® System Compliant and SecurePaymetric, Inc.
Many companies find it challenging to keep sensitive card data out of their SAP® systems.
View this presentation to learn how you can leverage Paymetric's XiIntercept for SAP® to prevent card data from ever entering your SAP environment - minimizing PCI Compliance scope and reducing the risk of a data breach.
For more information, visit www.paymetric.com.
apidays LIVE Jakarta - Leveraging Business Growth with Telco API by Iwan Pujo...apidays
apidays LIVE Jakarta 2021 - Accelerating Digitisation
February 24, 2021
Leveraging Business Growth with Telco API
Iwan Pujo Satoto, General Manager Data Solutions Operations and Delivery at Telkomsel
Handlink WG-500P - (Hotspot in a Printer)
This Wi-Fi hotspot device is ideal for cafe and perfect for small venue owners including bars, stores and shops.
The Wi-Fi hotspot capability is built directly into the thermal printer creating an all in one hotspot gateway.
This is a cost effective wireless hotspot solution allowing you to offer your customers a safe and easy way to connect to the Internet while at your venue.
WSO2Con ASIA 2016: WSO2.Telco IDS – Mobile as IdentityWSO2
Based on the WSO2 Identity Server, WSO2.Telco provides a fully Mobile Connect (OIDC) compliant solution for telcos embarking on a federated ID strategy. WSO2.Telco IDS is offered as a standalone solution for GSMA Mobile Connect compliance or can be bundled with the WSO2.Telco Hub and Gateway products. Using the Hub model mobile network operator (MNO) groups or consortia of MNOs in a particular country can deploy Mobile Connect rapidly as a service with centralized operations and product development.
Any telco wishing to have their own internal instances or a hybrid can do this at any time without re-engineering the interfaces. This session will discuss the following topics:
What is WSO2.Telco IDS?
Who uses it?
Beyond Identity
Monetization for IDPs
Acceleration of MNO service creations
Multi-MNO APIs
CPaaS - Leveraging the Power of Cloud CommunicationsVoxvalley .
CPaaS (Communications Platform as a Service) unfolds real-time, modern communication functionalities viz. voice calls, video calls and chat. Businesses that prioritize engagement and support strategies for reaching 100% of their potential customer base benefit greatly from choosing CPaaS. By embedding Voxvalley’s Vox CPaaS into your app, you can achieve real-time communication features and stay competitive.
TADSummit Asia 2019, Richard Im, Apigate. Apigate’s Journey from In-house Ini...Alan Quayle
To remain competitive in the digital transformation context, telcos are leveraging on APIs to increase their agility and the efficiency of their products and services with which they adapt to the technological revolution. Consumers are expecting telco services to be embedded in a range of platforms and by opening up services for reach, engagement and monetisation, telcos are capitalising on this business opportunity to maintain its relevancy.
Richard Im from Apigate will be sharing on Apigate’s transformative journey; as inhouse initiative which is continuously evolving from its primary focus in enhancing the performance of Axiata OpCos to becoming a revolutionary solution that stretches out to the emerging digital markets. With the consolidation of 2 businesses – ApigateMint & ApigateAXP – Apigate has created an integrated platform that provides payment solutions and rich adjacent services to enable MNOs to digitise. We have a suite of educational and enablement programmes – ApigateGO with the main objective to gather early stage companies, developers and students to the API economy to elevate the awareness of APIs alongside its benefits; henceforth increasing adoption.
Which Technologies Do Digital CPAs Use?Avni Rajput
CPAs are embracing technologies like artificial intelligence(AI), Blockchain, mobile technology, social media, and data analytics, and this amalgamation is what refers to 'Digital CPA'.
Digital CPAs are constantly working with these technologies to bring growth and reinvention in business.
Let's explore these technologies in detail.
For businesses that want to stay relevant in a Digitized Market, it's imperative to consider Digital Transformation. At Cygnet we deliver 100% Agile solutions in line with your business goals
IIT RTC 2016 Telecoms is now DemocratizedAlan Quayle
highlighting that the words Telco and Telecoms are different. I gave lots of examples of how the democratization of telecoms is enabling a DIY movement across enterprises and services providers in solving problems in their businesses. All based on telecom app development. I then highlighted the challenges Telcos (network operators) have faced in harnessing this movement.
Reality: You are using SaaS every day. Through the Internet boom technology advancement of the communications grid positioned us in the new millennium to introduce complex technologies as Web-based services:
The programmable telephone network has always intrigued me. As a developer, having the ability to create custom applications within the service provider network seems to have endless possibilities. I can envision all sorts of applications that make businesses more productive and consumers better informed. I can also envision business opportunities for service providers, offering hosted development platforms that developers can use to create new customer-facing services.
Communications Platform as a Service (CPaaS) is a means to offer an open API-based development environment to businesses of all sizes, allowing them to build custom business applications to improve their customer experience and better secure their data. Today we plan to explore opportunities for CPaaS, explain how service providers can integrate CPaaS into their existing networks and review a live customer case study of CPaaS in action.
The programmable telephone network has always intrigued me. As a developer, having the ability to create custom applications within the service provider network seems to have endless possibilities. I can envision all sorts of applications that make businesses more productive and consumers better informed. I can also envision business opportunities for service providers, offering hosted development platforms that developers can use to create new customer-facing services.
Communications Platform as a Service (CPaaS) is a means to offer an open API-based development environment to businesses of all sizes, allowing them to build custom business applications to improve their customer experience and better secure their data. Today we plan to explore opportunities for CPaaS, explain how service providers can integrate CPaaS into their existing networks and review a live customer case study of CPaaS in action.
Navigating the Worker Shortage in the Contact CenterAggregage
The latest trend in the contact center has CX leaders worried -- across industries, there is a massive shortage of workers. In a complete reversal from the widespread layoffs that occurred during the coronavirus pandemic, employers are now struggling to attract talent and fill open positions.
As the U.S. continues to recover from the economic implications of the global pandemic, certain technologies have come to the rescue, paving the way for a burgeoning remote workforce, the adoption of AI-powered virtual assistants, and more.
Key takeaways:
• Why there’s a shortage of call center agents during a time of relatively high unemployment
• How to mitigate the impact of an understaffed contact center with conversational AI
• How the maturation of conversational AI tools enables virtual agents to perform on par with live agents
Operator Services
Explore tyntec’s products and services for enterprises, Internet brands and mobile operators. The connectivity and convenience of mobile services for businesses that need to provide seamless communications to their customers and workforces. The creative power and scale of the Internet for mobile operators looking to gain greater returns on their core assets. tyntec delivers.
How to Prevent Telecom Fraud in Real-TimeAlan Percy
Telecommunications fraud continues to plaque the industry with ever increasingly sophisticated methods and tools. From simple theft of services to international premium toll rate calling scams, stories of service providers and enterprises being stuck with thousands of dollars of fraudulent calls is a common occurrence that can be financially devastating. The Communications Fraud Control Association reports that in 2015, service providers suffered over 22 billion dollars in fraud.
During this “How To” session we will be joined by the experts from Jerasoft, showing various methods that utilize real-time billing systems and Session Border Controller software to stop fraud in its tracks!
Telecommunications fraud continues to plague the industry with ever-increasingly sophisticated methods and tools. From simple theft of services to international premium toll rate calling scams, stories of service providers and enterprises being stuck with thousands of dollars of fraudulent calls is a common occurrence that can be financially devastating. The Communications Fraud Control Association reports that in 2015, service providers suffered over 22 billion dollars in fraud.
JeraSoft team was the guest expert at “How To” session, showing together with TelcoBridges experts various methods that utilize real-time billing systems and Session Border Controller software to stop fraud in its tracks!
Telecommunications fraud continues to plaque the industry with ever increasingly sophisticated methods and tools. From simple theft of services to international premium toll rate calling scams, stories of service providers and enterprises being stuck with thousands of dollars of fraudulent calls is a common occurrence that can be financially devastating.
Move your customer authentication to the next level!Ivona M
In this presentation you will learn:
-Industry best practices in ensuring the highest security and improved user experience.
-How to prevent fraud with advanced SCA techniques.
-Solving operational issues and optimizing costs with the all-in-one authentication system.
-Real examples of practical steps to ensure seamless UX.
-How to enhance your existing VPN security for remote work.
-From OTP to push and biometry – which authentication method is the best fit for your business needs.
For more info go to https://sxs.asseco.com/
Similar to New Opportunities with Two Factor Authentication (2FA) - A How To (20)
Network Transformation Best Practices-Working.pptxAlan Percy
Despite the wishes of the equipment makers and regulators, there still is a lot of TDM circuits and equipment in the global telecommunications network. How do we know? We talk to service providers every day that are working in mixed TDM and IP networks. What we have found is that Service providers are often challenged with navigating the complications of migrating their network to IP infrastructure, dealing with new regulatory mandates, replacing obsolete technologies, and finding the expertise to make the transition.
To help our customers make the transition, TelcoBridges has invited ZT Technology Solutions to join us as our newest Alliance Partner, bringing a host of experience in planning service provider migrations from TDM to IP.
During this event, we discuss our Network Transformation strategy, get to meet the team from ZT Technology Solutions and hear their FIVE best network transformation practices. Best of all, we have saved some time to answer your questions.
A recording is available at: https://youtu.be/WQjpTPNS4qM
The news regularly reports incidents of various fraud schemes that are perpetuated via the telecommunications network. A few months ago, a series of DDOS attacks impacted a major SIP service provider, overwhelming their network and blocking legitimate traffic. Meanwhile, illegal robocalls continue to take advantage of the elderly. Depending on the scheme, the fraud can harm both the service providers and the subscribers. In this "TelcoBridges Tech Talk", we’ll be reviewing the top 7 tactics to protect both service provider networks and their subscribers from fraud.
Video of presentation at: https://youtu.be/O5Hdw-c9rwg
With the recent announcement of collaboration between TelcoBridges and Metaswitch to certify Tmedia gateways for use with Metaswitch CFS, we imagine there are many questions. In this FAQ session we dig into some of the expected and unexpected questions on the announcement and plans going forward. Joining us is Austin Spreadbury, Senior Program Manager at Microsoft. Prior to the acquisition by Microsoft, Austin held a number of product management roles at Metaswitch.
Recording at: https://youtu.be/RRvAAjNXdEg
Will STIR/SHAKEN Solve the Illegal Robocall Problem?Alan Percy
Illegal robocalls continue to be a significant problem for consumers and businesses of all sizes. STIR/SHAKEN is expected to reduce illegal spam calls, but those behind the illegal calls will persist, wasting time, clogging up phone lines, and in some cases, perpetrating phishing attacks. Join us as we discuss the current state of STIR/SHAKEN and explain why further Robocall Mitigation is required.
Stay with us as Gerry Christensen, VP of Business Development and Strategic Partnerships at YouMail joins us to share an AI-powered robocall analytics platform that can be used by service providers and enterprises to block much of the unwanted traffic.
Video recording of the session is available at:
https://www2.telcobridges.com/videolibrary
Contact Center as a Service - Challenges and Successes Alan Percy
Contact Centers as a Service opens a range of new opportunities for service providers, offering high-margin customer care applications and improved customer experience features to small and medium businesses. Service providers building or deploying a scalable and reliable CCaaS platform will surely face challenges. We know, because we've seen the hurdles and are going to share some really innovative solutions.
In this session, we talk with Jon Arnold, the principal at J Arnold & Associates, and a leading analyst covering the contact center market.
Robocall Mitigation with YouMail and ProSBCAlan Percy
In January of 2021, over 4 billion robocalls were placed, many were part of an international scam and designed to ensnare unwitting victims. Illegal robocalling continues to be the #1 consumer complaint to the FCC. To address this, the FCC has issued numerous orders, designed to stamp out illegal robocalling and protect US consumers from fraud and other various scams. One of these orders requires development of a robocall mitigation program at the originating service provider.
In this session, we are joined by Mike Rudolph, the CTO of YouMail, to learn about their AI-powered robocall sensor network, and show how service providers and enterprises can use YouMail along with ProSBC to quickly implement a highly-effective robocall mitigation program.
Links:
Full video: https://youtu.be/9BpuYSY4mR4
YouMail consumer call screening product: www.youmail.com
ProSBC Pricing and product information: www.prosbc.com
Implementation notes on TBwiki: https://docs.telcobridges.com/tbwiki/ProSBC:Youmail
Poor voice quality is one of the leading complaints for VoIP systems. Dropouts, echoes, static, and latency can ruin a conversation. Knowing how to measure voice quality and isolate the cause is an important part of delivering a quality experience to users and customers.
In this presentation, we share some background on voice quality in VoIP systems, examine the various causes of poor voice quality, and consider the role that SBCs can play in monitoring and isolating voice quality issues.
Questions covered in this session:
> Why is voice quality important to the customer experience?
> How is voice quality measured?
> What causes poor voice quality?
> How is voice quality measured on-the-fly?
> What is the role of SBCs in measuring voice quality?
> How do you isolate voice quality issues?
> Your questions
Who should attend:
Network architects at service providers and enterprises, networking consultants, analysts and decision-makers involved in acquiring network technology
What is SS7? An Introduction to Signaling System 7Alan Percy
SS7 or Signaling System 7 is the dominant protocol used to control the public telephone network. Call routing, number portability, caller-ID, mobile SMS and more are handled using SS7 in the public network. SS7 (along with SIGTRAN for transport), allow application to access public network resources for call control and authentication. During this session, we share some background on SS7, show how it is used in everyday communications, and provide some use cases in popular applications.
Managing multiple SBCs across a complex network requires provisioning, coordination of routing-plans, performance monitoring and much more from a centralized network operations center. In this session, we take a look at using RESTful APIs as a means to manage SBCs - automating provisioning, configuration, diagnostics and other functions.
We'll also share stories from two ProSBC customers that have used RESTful APIs to manage their network configuration, making adding new subscribers easier and reducing the risk of fraud.
Building VoIP-based systems with SIP can be daunting. The entire telecommunications industry is a layered stack of technologies, some from the age of telephones with hand-cranks. Others from the Internet age of packet switching and VPNs.
Over the years, the experts at TelcoBridges have built a knowledge base about underlying telecommunications and VoIP technology, SIP signaling, networking products and design methods. In this event, we pull some of our favorite Frequently Asked Questions from our video library, our forum, Wiki, and your emails, sharing answers and insight that both beginners and advanced designers will find helpful.
A recording of the live webinar is available at:
https://www2.telcobridges.com/videolibrary
Unified Communications as a Service (or UCaaS), is a relatively new opportunity for service providers, making a complete business communications solution available from virtually anywhere and billed on a monthly basis, without the cost of on-premises equipment. The OPEX model makes UCaaS extremely popular with growing and distributed companies.
One of the popular software providers enabling the UCaaS market is 3CX, an open-standards communications solution. Service providers are discovering that deploying 3CX as a service is an excellent opportunity to grow their business, bringing business-class UCaaS to a range of vertical markets and geographies. As we’ll show today, TelcoBridges’ ProSBC offers a valuable set of capabilities to make hosted 3CX implementations secure, avoids on-premises CPE, is easy to manage and the subscription-based business model makes scaling easy and affordable.
In this recorded webinar, we are joined by Matt Ussery, CIO and founder of Austen Consultants, and take a closer look at how he built his successful hosted cloud service based on 3CX and ProSBC.
You can view the recording at: https://youtu.be/YX8C0UBtEec
Media gateways are a fundamental building block of voice communications networks, interconnecting legacy TDM voice networks and equipment with voice-over-IP networks. Found in service provider and enterprise networks, media gateways range in scale and capabilities, meeting a range of diverse applications. However, with the increasing adoption of SIP and VoIP networks, what role will media gateways play going forward? Will they become obsolete and join the VCR in the dustbin of technology? Or will they evolve to take on new roles in converged voice networks?
Welcome to “The Future of Media Gateways”, our 23rd monthly webinar, covering technical, business and partner topics to help service providers and enterprises build better voice networks.
During this session, we take a closer look at the market for media gateways, some recent innovations, and a number of new use cases. We’ll finish up with a summary of the media gateway portfolio from TelcoBridges and leave time for your questions.
The phones won’t stop ringing…or they don’t ring at all. Contact center agents waste time answering bogus calls while customers complain they can’t get through. 9-1-1 agents waste time answering robo-callers instead of dealing with real emergencies.
Telephony Denial of Service (TDOS) attacks clog up business telephone lines, causing disruption of business and wasting employee productivity. TDOS attacks can be the result of nefarious actors trying to extort money or a targeted grudge to settle, but also can be caused by rouge robocall campaigns, either way, TDOS attacks are becoming more common and difficult to prevent. Service providers are very often unprepared and unable to address TDOS attacks, leaving businesses vulnerable while they search for a solution.
Welcome to “How to Protect Against TDOS Attacks”, our 22nd monthly webinar in the FreeSBC/ProSBC series, covering technical, business and partner topics to help service providers and enterprises better secure their voice networks.
During this session, we describe methods that service providers and businesses can use to mitigate TDOS attacks, reducing or eliminating their impact. Toward the end of this session will also share three real end-customer case studies, showing how these businesses implemented their own TDOS solutions, deflecting hundreds of unwanted calls per day.
Microsoft's Azure is one of the top requested cloud platforms for communications solutions and a popular choice for hosting ProSBC and other cloud communications applications. During this session, we'll give a step-by-step tutorial and demonstration of the process to activate and configure ProSBC on Azure. At the conclusion of the tutorial, attendees will be prepared to provision ProSBC into their Azure communications solutions.
Topics covered in this session:
- Ordering process
- Selecting a processor
- Preparing the Azure account
- Preparing and Loading the ProSBC on Azure Image
- Activating the ProSBC Image
- Configuring and operating ProSBC
- Roadmap for ProSBC on Azure
- Your Questions
In this session we explore the future of new network services and how Universal CPE (uCPE) is used by service providers to combine many separate fixed-function network elements with a single multi-function device. Using virtualized network function software (VNFs) on Universal CPE, providers have a consistent and flexible foundation they can build on to offer new SD-WAN, SIP Trunking, and other services while improving network security with SBC and firewall VNFs.
Slides from the June 4th, 2019 webinar, introducing ProSBC.
In October 2017, TelcoBridges took the bold step to offer FreeSBC, a software-based session border controller product, to the market. Since then, over 10 million sessions of FreeSBC software have been downloaded by thousands of users around the globe. Many of those sessions are now in production or various stages of evaluation. During that time, we at TelcoBridges have been listening carefully to customer feedback and working diligently on a product development roadmap to implement those suggestions. The result is ProSBC, an enhanced session border controller offering that fits many more use cases in both service provider and enterprise applications. Today - We’re pleased to share with you an overview of ProSBC, explain its features, capabilities, target markets and use cases.
Extending the Life of your SS7 Network with SIGTRANAlan Percy
Since the late 1970’s SS7 have been the dominant signaling standard for the global PSTN, interconnecting service providers, ILECs, CLECs, and wholesale operators. With the advent of number portability, 800-toll-free, mobile wires and SMS, SS7 had adapted and carried the bulk of the signaling to make all these services possible.
Service providers have made a significant investment in this infrastructure and have made it clear to us that they need to maximize their investment going forward.
Today we’re going to share 5 ways to leverage SIGTRAN and STPs to extend the life of SS7 network infrastructure.
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...UiPathCommunity
💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing – with little to no training required
Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
👨🏫 Andras Palfi, Senior Product Manager, UiPath
👩🏫 Lenka Dulovicova, Product Program Manager, UiPath
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
Essentials of Automations: Optimizing FME Workflows with ParametersSafe Software
Are you looking to streamline your workflows and boost your projects’ efficiency? Do you find yourself searching for ways to add flexibility and control over your FME workflows? If so, you’re in the right place.
Join us for an insightful dive into the world of FME parameters, a critical element in optimizing workflow efficiency. This webinar marks the beginning of our three-part “Essentials of Automation” series. This first webinar is designed to equip you with the knowledge and skills to utilize parameters effectively: enhancing the flexibility, maintainability, and user control of your FME projects.
Here’s what you’ll gain:
- Essentials of FME Parameters: Understand the pivotal role of parameters, including Reader/Writer, Transformer, User, and FME Flow categories. Discover how they are the key to unlocking automation and optimization within your workflows.
- Practical Applications in FME Form: Delve into key user parameter types including choice, connections, and file URLs. Allow users to control how a workflow runs, making your workflows more reusable. Learn to import values and deliver the best user experience for your workflows while enhancing accuracy.
- Optimization Strategies in FME Flow: Explore the creation and strategic deployment of parameters in FME Flow, including the use of deployment and geometry parameters, to maximize workflow efficiency.
- Pro Tips for Success: Gain insights on parameterizing connections and leveraging new features like Conditional Visibility for clarity and simplicity.
We’ll wrap up with a glimpse into future webinars, followed by a Q&A session to address your specific questions surrounding this topic.
Don’t miss this opportunity to elevate your FME expertise and drive your projects to new heights of efficiency.
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
JMeter webinar - integration with InfluxDB and GrafanaRTTS
Watch this recorded webinar about real-time monitoring of application performance. See how to integrate Apache JMeter, the open-source leader in performance testing, with InfluxDB, the open-source time-series database, and Grafana, the open-source analytics and visualization application.
In this webinar, we will review the benefits of leveraging InfluxDB and Grafana when executing load tests and demonstrate how these tools are used to visualize performance metrics.
Length: 30 minutes
Session Overview
-------------------------------------------
During this webinar, we will cover the following topics while demonstrating the integrations of JMeter, InfluxDB and Grafana:
- What out-of-the-box solutions are available for real-time monitoring JMeter tests?
- What are the benefits of integrating InfluxDB and Grafana into the load testing stack?
- Which features are provided by Grafana?
- Demonstration of InfluxDB and Grafana using a practice web application
To view the webinar recording, go to:
https://www.rttsweb.com/jmeter-integration-webinar
Neuro-symbolic is not enough, we need neuro-*semantic*Frank van Harmelen
Neuro-symbolic (NeSy) AI is on the rise. However, simply machine learning on just any symbolic structure is not sufficient to really harvest the gains of NeSy. These will only be gained when the symbolic structures have an actual semantics. I give an operational definition of semantics as “predictable inference”.
All of this illustrated with link prediction over knowledge graphs, but the argument is general.
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
2. 2
Today’s Presenters:
Alan D Percy
CMO at TelcoBridges
alan.percy@telcobridges.com
Kevin Nethercott
CCO at Telestax
kevin.nethercott@telestax.com
Jamie Hash
COO at Network Intelligence
jhash@netg2.com
3. 3
Agenda
• Introductions
• Why 2FA?
• 2FA use cases
• How does 2FA work?
• The commercial opportunity for 2FA as a service
• Customer case study
• Using voice calling with 2FA
• Demonstration
• Your Questions
4. What’s the problem?
Phishing Attacks on
the Rise
According to APWG’s
Phishing Activity Trends
Report for Q3 2019,
phishing attacks rose in
prevalence to a level that
hasn’t been observed
since 2016. In Q4 of
2016, 277,693 attacks
were recorded by APWG.
In Q3 of 2019, the
number was close to that
at 266,387
4
Majority of attacks
involve credentials
Cofense’s Phishing
Threat and Malware
Review 2019 found that
almost 74 percent of
phishing attacks between
October 2018 and March
2019 involved credential
phishing—stealing
usernames and
passwords.
Spear phishing email
are most popular
Symanetc’s Internet
Security Threat Report
2019 shows spear
phishing emails are used
by almost two-thirds (65
percent) of all known
groups carrying out
targeted cyber attacks.
5. What is 2FA?
PCMag's lead security analyst Neil J.
Rubenking puts it,
“there are three generally recognized
factors for authentication: something you
know (such as a password), something
you have (such as a hardware token or
cell phone), and something you are (such
as your fingerprint). Two-factor means the
system is using two of these options."
5
6. 6
Why 2FA?
1) Can’t trust just user account and passwords any more
• Dark web market for account information
2) Inbound telephone numbers cannot be trusted
• Contact centers often depend on caller’s number
• Calling number can easily be spoofed
3) Smartphones are fairly ubiquitous and personal
• Depends on industry/market/geography
• SMS is not universal
7. 7
Opportunities for 2FA
1)TSPs can use 2FA to
protect their own
applications/network
1)TSPs can offer valuable 2FA
services to their business
customers to help protect their
applications/network
8. Switch Your 2FA Today
Kevin Nethercott
Chief Commercial Officer
Telestax
April 14, 2020
9. 9
About Telestax- Built with Community,
Scalability, & Agility
Opensource
▪ Development driven
▪ 10K+ telecom developers
▪ 6M+ lines of code
▪ 5000+ global deployments
On-Premise
▪ Customers in 65 countries
▪ 200 customers
▪ 200M+ calls per day
▪ 900M+ messages per day
Cloud-Enabled
▪ 2018 CPaaS Enabling Leader*
▪ Faster time-to-market for CSPs
▪ Quick onboarding for customers
▪ Programmable omnichannel APIs
*Source: Frost & Sullivan Telestax 2018 North American CPaaS Enabling Technology Leadership Award Report.
PHASE 3PHASE 2PHASE 1
BUILT TO SCALEPROVEN, TRUSTEDSTRONG FOUNDATION
11. 11
Higher quality standard
comes with network ownership
End-to-end accountability with full
diagnostic control
Lower pricing for full set
of service features
Competitive advantage in
international markets (no FCC)
Long term sales relationships
established
PLUS Higher delivery rate,
traffic blocking filters, higher QoS
No quality guarantee
as they do not own the network
Limited error detection
due to dependence on SP
Pricing is 30% higher
for same features
Low penetration worldwide
due to international constraints
Limited customer service with
self service model
OTT Providers CSPs with Telestax
vs
With CPaaS Enablement, CSPs Win at
CPaaS
12. 12
Add Almost $1M Revenue This Year by
Switching
Just One Account to CPaaS
3M
TRAFFIC
MESSAGES PER
MONTH
Traffic switched
from
an OTT provider to
Service Provider
1MMESSAGES PER
MONTH
Traffic switched
from
an OTT provider to
Service Provider
4M Minutes of
traffic
each month
$0.01
REVENUE
PER MESSAGE
$30K new monthly revenue
$360K new yearly revenue
$0.05PER MESSAGE
$50K new monthly revenue
$600K new yearly revenue
$80K new monthly
revenue
$960K new yearly
revenueBy switching a key account to your organization, your company brings in $960K more revenue per year
USE CASE
SMS Alerts for:
- Accounts overdrawn
- Deposits completed
- Statements ready to view
2FA for:
- Account authentication
- Protect against phishing
attacks
14. 14
Polling Question
As a communications provider, what is the PRIMARY reason you are
looking to add 2FA capabilities to your product offerings?
A)Add security features or options for your customers?
B)Improve turnkey application choices for your customers?
C)Provide better network quality than other vendors?
D)Provide better pricing than other vendors?
E) We already have a 2FA application, just looking for a better
alternative
15. 15
A Turnkey Solution for Identity
Verification
The most widely implemented solution
for strong authentication is to use a
one-time password (OTP). With that in
mind, Smart 2FA will enable you to:
• Send an OTP via SMS, voice, or
email in order to provide two-factor
authentication (2FA) for user
account access.
• Add an additional layer of identity
protection beyond passwords.
• Support a robust enterprise security
strategy.
What is Smart 2FA?
17. 17
o Instantly offer 2FA as a turn-key solution to
business customers
o BYOC - terminate 2FA traffic on your carrier
network
o White label Telestax Smart 2FA for enterprise
account management, reporting, and
troubleshooting
o Cut 2FA verification costs for your existing
customers
o Decrease SMS and voice termination costs by at
As a Provider, How Does Smart 2FA
Benefit You?
18. 18
Built By and For Developers
o Smart 2FA lets you send OTP using SMS, Voice or Email powered by the robust
and scalable Restcomm platform that developers love
o Send verification code that includes:
o Account SID
o Auth Token
Send OTP
Verify OTP
19. 19
With Smart 2FA, your customers
will
benefit from:
• End-to-end quality control
• Better 2FA delivery rates
• 2FA cost savings
• Localized support
• Simple API
• Intuitive console
How Will Smart 2FA Benefit Your
Customers?
20. 20
2FA Use Case Examples
Financial Healthcare Travel Retail
banking portal access
mobile banking
capability
financial record access
wire transfers
account withdrawal
approvals
secure patient record
access
online appointment
scheduling
virtual consult
identification
payments, balances,
statement access
account history access
online booking
verification
booking confirmation
access
modify reservations
verify frequent flier or
traveler ID details
customer portal setup for
ecommerce capability
order goods securely
save payment
information to speed
ordering
access order history for
faster reorders
21. 21
Easily promote and educate your customers on 2FA possibilities
Telestax Leads in Sales Enablement
Videos
Documentation
Brochures 2FA
Guidebook
Learn more at: www.telestax.com/2FA
28. 28
Use Cases – CPaaS Providers
Functions:
Intelligent Traffic Management
SIP Trunking Interoperability
DOS / DDOS Protection
Encryption Off-load
Cloud-based Communications Provider as a Service (CPaaS)
Service Provider
CPaaS Platform
SIP/UDPSIP Trunks
Mobile
Users
Internationa
l
Nationa
l
BYO DID
29. 29
Positioning
Confidential
Open Source communities
Educational Programs
Easy to Download and Use
Community Support
Free with Annual Renewal
Tier 1/2/3 Service Providers
and Enterprise
Access, Peering, SaaS…
Commercial applications
Encryption & HA Support
Live Support w/ 24/7 opt.
$1/Session/Year
