Resourcing Strategy

By dr. desai.
Introduction:
    HRM re sourcing strategy is a process to obtain
    the right basis material in the form of a workforce
    endowed with the appropriate qualities, skills,
    knowledge & potential for future training.
    The selection & recruitment of workers best suited
    to meet the needs of the organization ought to
    form a core activity upon which most HRM policies
    geared towards development & motivation could
    be built.
Contd.
 The concept that the strategic capability of a
 firm depends on its resource capability in the
 shape of people provides the rationale for re
 sourcing strategy.
 The aim of this strategy is to ensure that a firm
 achieves competitive advantage by employing
 more capable people than its rivals.
Contd.
    These people will have a wider & deeper range of
    skills, & behave in ways that maximize their
    contribution.
    The organization attracts such people by being the
    employer of choice.
    It retains them by providing better opportunities &
    rewards than others & by developing a positive
    psychological contract which increases commitment &
    creates mutual trust.
Components of Re sourcing
       Strategy:
  Components/;
1] Re sourcing plans
2] Flexibility plans,
3] Retention plans.
  Re sourcing strategy provides the basis for
  plans within the framework of business needs.
Scenario Planning:

 It is a formal strategic planning technique.
 It is also considered as an informal approach to
 thinking about the future in broad terms, based
 upon an analysis of likely changes in internal &
 external environment.
Contd.
    A scenario can be defined as an imagined sequence
    of future events.
    Scenario planning is a simple, more or less
    formalized process for establishing a view about any
    changes that can be foreseen to the scale & type of
    activities in the organization & to the structure, & for
    identifying any external environment changes that are
    likely to affect it.
Contd.
The creation of a scenario involves making broad
assessments of likely internal developments in the
direction in which the organization is going & the
implications this has on people requirements.

The assessments may have to be made in the
absence of any articulated business plan, & thus see
the future, & asking them to interpret what this means
in terms of their HR needs.
Contd.

    Assessments also have to be made
    on likely changes in the external
    environment as it may affect the labor
    market.
Estimating future HR
requirements:
    Scenario planning is in some situations as
    far as it is possible to go in estimating future
    people requirements, but where it is feasible
    & appropriate, attempts can be made to
    produce demand & supply forecasts, & to
    determine what action needs to be taken if
    the forecasts indicate the possibility of a HR
    deficit or surplus.
Contd.
    Demand Forecasting: is the process of estimating
    the future numbers of people required & the likely skills
    & competences they will need.
    The ideal basis of the forecast is an annual budget &
    longer term business plan, translated into activity
    levels for each function & department, or decisions on
    downsizing.
    In a manufacturing company the sales budget would
    be translated into a manufacturing plan giving the
    numbers & types of products to be made in each
    period.
    From this information the number of hours to be
    worked by each skill category to make the quota for
    each period would be computed.
Contd.
    The demand forecasting techniques that
    can be used to produce quantitative
    estimates of future requirements are:
    Managerial/ expert judgment: is the most
    typical method of forecasting & may be
    linked to some form of scenario planning. It
    simply requires managers/specialists to sit
    down, think about future workloads, &
    decide how many people are needed. This
    is reliable only if reliable evidence is
    available of forecast increases in activity
    levels /new demands for skills.
Contd.
    Ratio trend analysis: Here the past ratio
    between the number of direct workers &
    indirect workers in a manufacturing plant, &
    forecasting future ratios, having made some
    allowance for changes in organization/
    methods are studied.
    Activity level forecasts are then used to
    determine direct labor requirements & the
    forecasts ratio of indirect to direct is used to
    calculate the number of indirect workers
    needed.
Contd.
 Work study techniques: can be
 used when it is possible to apply work
 measurement to calculate how long
 operations should take & the number
 of people required.
 Work study techniques for direct
 workers can be combined with ratio
 trend analysis to calculate the number
 of indirect workers needed.
Contd.
    Forecasting skill & competence
    requirements: Forecasting skill
    requirements is largely a matter of
    managerial judgment.
   This judgment is exercised on the basis of a
    careful analysis of the impact of projected
    product market development & the
    introduction of new technology or
    computerized manufacturing.
Contd.

   Supply forecasting: it measures the
    number of people likely to be available
    from within & outside the organization
    having allowed for attrition[ labor
    wastages & retirements],
    absenteeism, internal movements &
    promotions, & changes in hours &
    other conditions of work.
Contd.
    The forecasting can be based on:
    an analysis of existing HR in terms of
    numbers in each occupation, skills &
    potential.
    forecast losses to existing resource thru’
    attrition.
    forecasts changing to existing resources
    thru’ internal promotions.
    sources of supply from within the
    organization & from outside in the national
    & local labor markets.
Contd.

    Mathematical modeling techniques
    aided by computers can help in the
    preparation of supply forecasts in
    situations where comprehensive &
    reliable data on stocks can be
    provided. These methods are seldom
    used.
Analyzing demand & supply
forecasts:
    The demand & supply forecasts can then
    be analyzed to determine whether there are
    any deicits/ surpluses.
    This provides the basis for recruitment,
    retention & downsizing plans when needed.
    Computerized planning models can be
    used for this purpose.
    The basic forecasting calculations can be
    carried out on a spreadsheet that sets out &
    calculates the number required for each
    occupation where plans need to be made.
Contd.
  Example:
 No. currently employed      70
 Annual wastage rate based
  on past records            10 %
Expected losses during the year 7
 Balance @the end of the year 63
Number required@ the end of
the year                       75
 Number to be obtained during
 the years [5-4]               12
Action Planning
    Action plans are derived from broad re
    sourcing strategies & more detailed analysis
    of demand & supply factors.
    These are short termed & flexible because
    of the difficulty of making firm predictions
    about HR requirements in times of rapid
    changes.
    Plans need to be prepared in the areas of
    re sourcing, flexibility & downsizing.
Contd.
    The re sourcing plan: this needs to
    consider approaches to obtain people from
    within the organization, to recruiting them
    externally, & to attract high quality
    candidates [ employer of choice].
    Internal re sourcing: the first step is to
    analyze the availability of suitable people
    from within the organization by reference to
    assessments of potential & skills database .
    The latter should contain a regularly
    updated list of employees with the sort of
    skills needed by organization.
Contd.
 Decisions are then made on what
 steps should be taken to promote,
 redeploy, & as necessary, provide
 additional experience & training to
 eligible staff.
 Plans can also be made to make
 better use of existing employees,
 which may include flexibility
 arrangement.
Contd.
    The recruitment plan: this incorporates
    the numbers & types of employees required
    to make up any deficits, when they are
    needed.
    The likely sources of candidates- schools,
    colleges of further education, universities,
    advertising, the internet…
    Plans for tapping alternative sources such
    as part-timers or widening the recruitment
    net to include-more women re-entering the
    labor market.
Contd.

    Flexibility plan: should provide for
    greater operational flexibility, improve
    the utilization of employees ‘skills &
    capacities, reduce employment costs
    & help to achieve downsizing
    smoothly & in a way which avoids the
    need for compulsory redundacies.
Contd.
    Increase Productivity: the plan can be based on a
    radical look at traditional employment patterns.
    This means identifying the scope for using
    alternatives to full-time permanent staff, which could
    include increasing the number of part-timers, job-
    sharing the expansion of home-working/ tele-working
    or employing more temps.
    Consideration can also be given to make more use of
    sub-contractors /outsourcing work, & to the
    introduction of more flexible working arrangements.
Contd.
    Use of part-time workers: The
    advantages of using part-time workers:
    more scope for flexible hours worked, better
    utilization of plant & equipment by the
    introduction of a twilight shift, lower unit
    labor costs because overtime levels for full-
    time workers are reduced, higher
    productivity on repetitive work because part-
    time workers can give more attention to
    their work during their shorter working day.
Contd.

    Disadvantages: part-timers are
    generally less willing to undertake
    afternoon/ evening work, may find it
    more difficult to vary their hours of
    work, & may be less mobile, rates of
    labor turnover may be higher,
    commitment is less.
Contd.
    Job sharing: is an arrangement whereby two
    employees share the work of one full-time position,
    dividing pay & benefits between them according to the
    work done by each.
    Job sharing can involve splitting days/weeks or they
    may work alternate weeks.
    The advantage is , it reduces employee turnover &
    absenteeism because it suits the needs of the
    individuals. There is greater continuity in work
    schedule. Also, it generates more employment.
    The disadvantages are the administrative costs
    involved are high & the risk of the responsibility is
    divided.
Contd.
 Home- working/ tele-working:
 Home based employees can be
 employed in jobs like consultants,
 analysts, designers, programmers or
 various administrative work.
 Advantages :flexibility to respond to
 fluctuations in demands, reduced
 overheads, lower employment costs if
 the home-workers are self- employed.
Contd.
    Tele-working involves people working at
    home with a terminal which is linked to the
    main company or networked with other
    outworkers.
    Its aim is to achieve greater flexibility, rapid
    access to skills & the retention of skilled
    employees who would otherwise be lost to
    the company.
    Tele-workers can be used in a number of
    functions such as marketing, finance & IT.
Contd.
    Sub-contracting: it enables resources to
    be concentrated on core business activities,
    employment costs are reduced, flexibility &
    productivity can be increased, job security
    for core employees can be enhanced.
    The disadvantages are the legal status of
    the employees, negative reactions from
    employees & unions who prefer work to be
    kept within the company.
Contd.
    The down–sizing plan: If there is decline
    in business, if nothing works, then it may be
    necessary to deal with unacceptable
    employment costs or surplus numbers of
    employees,. This is downsizing.
    This plan should be based on the timing of
    reductions & forecasts of the extent to
    which these can be achieved by natural
    wastage or voluntary redundancy.
Contd.
    The plan:
    the total no. of people who have to go, &
    when & where this needs to take place,
    arrangements for informing & consulting
    with employees & their trade unions, a
    forecast of the number of losses that can be
    taken up by natural wastage,any financial or
    other inducements to encourage voluntary
    redundancy, a forecast of the likely
    numbers who will want to leave, a forecast
    of the balance of employees, who will have
    to be made redundant.
Contd.

 The redundancy terms: any
 arrangements for retraining
 employees & finding them work
 elsewhere in the organization.
 This can be done by counseling,
 contacting other employers or offering
 the services of outplacement
 consultants.
The contribution of HR to
develop the Resource
Capability:
    HRP, in the broader meaning of the term, is
    one of the fundamental strategic roles of the
    HR function.
    HR can make a major contribution to
    developing the resource capability of the
    firm & therefore its strategic capability by
    systematically reviewing the firm’s strategic
    objectives & by ensuring that plans are
    made that will ensure that the HR are
    available to meet those objectives.

Resourcing strategy mpp 5

  • 1.
  • 2.
    Introduction:  HRM re sourcing strategy is a process to obtain the right basis material in the form of a workforce endowed with the appropriate qualities, skills, knowledge & potential for future training.  The selection & recruitment of workers best suited to meet the needs of the organization ought to form a core activity upon which most HRM policies geared towards development & motivation could be built.
  • 3.
    Contd.  The conceptthat the strategic capability of a firm depends on its resource capability in the shape of people provides the rationale for re sourcing strategy.  The aim of this strategy is to ensure that a firm achieves competitive advantage by employing more capable people than its rivals.
  • 4.
    Contd.  These people will have a wider & deeper range of skills, & behave in ways that maximize their contribution.  The organization attracts such people by being the employer of choice.  It retains them by providing better opportunities & rewards than others & by developing a positive psychological contract which increases commitment & creates mutual trust.
  • 5.
    Components of Resourcing Strategy: Components/; 1] Re sourcing plans 2] Flexibility plans, 3] Retention plans. Re sourcing strategy provides the basis for plans within the framework of business needs.
  • 6.
    Scenario Planning:  Itis a formal strategic planning technique.  It is also considered as an informal approach to thinking about the future in broad terms, based upon an analysis of likely changes in internal & external environment.
  • 7.
    Contd.  A scenario can be defined as an imagined sequence of future events.  Scenario planning is a simple, more or less formalized process for establishing a view about any changes that can be foreseen to the scale & type of activities in the organization & to the structure, & for identifying any external environment changes that are likely to affect it.
  • 8.
    Contd. The creation ofa scenario involves making broad assessments of likely internal developments in the direction in which the organization is going & the implications this has on people requirements. The assessments may have to be made in the absence of any articulated business plan, & thus see the future, & asking them to interpret what this means in terms of their HR needs.
  • 9.
    Contd.  Assessments also have to be made on likely changes in the external environment as it may affect the labor market.
  • 10.
    Estimating future HR requirements:  Scenario planning is in some situations as far as it is possible to go in estimating future people requirements, but where it is feasible & appropriate, attempts can be made to produce demand & supply forecasts, & to determine what action needs to be taken if the forecasts indicate the possibility of a HR deficit or surplus.
  • 11.
    Contd.  Demand Forecasting: is the process of estimating the future numbers of people required & the likely skills & competences they will need.  The ideal basis of the forecast is an annual budget & longer term business plan, translated into activity levels for each function & department, or decisions on downsizing.  In a manufacturing company the sales budget would be translated into a manufacturing plan giving the numbers & types of products to be made in each period.  From this information the number of hours to be worked by each skill category to make the quota for each period would be computed.
  • 12.
    Contd.  The demand forecasting techniques that can be used to produce quantitative estimates of future requirements are:  Managerial/ expert judgment: is the most typical method of forecasting & may be linked to some form of scenario planning. It simply requires managers/specialists to sit down, think about future workloads, & decide how many people are needed. This is reliable only if reliable evidence is available of forecast increases in activity levels /new demands for skills.
  • 13.
    Contd.  Ratio trend analysis: Here the past ratio between the number of direct workers & indirect workers in a manufacturing plant, & forecasting future ratios, having made some allowance for changes in organization/ methods are studied.  Activity level forecasts are then used to determine direct labor requirements & the forecasts ratio of indirect to direct is used to calculate the number of indirect workers needed.
  • 14.
    Contd.  Work studytechniques: can be used when it is possible to apply work measurement to calculate how long operations should take & the number of people required.  Work study techniques for direct workers can be combined with ratio trend analysis to calculate the number of indirect workers needed.
  • 15.
    Contd.  Forecasting skill & competence requirements: Forecasting skill requirements is largely a matter of managerial judgment.  This judgment is exercised on the basis of a careful analysis of the impact of projected product market development & the introduction of new technology or computerized manufacturing.
  • 16.
    Contd.  Supply forecasting: it measures the number of people likely to be available from within & outside the organization having allowed for attrition[ labor wastages & retirements], absenteeism, internal movements & promotions, & changes in hours & other conditions of work.
  • 17.
    Contd.  The forecasting can be based on:  an analysis of existing HR in terms of numbers in each occupation, skills & potential.  forecast losses to existing resource thru’ attrition.  forecasts changing to existing resources thru’ internal promotions.  sources of supply from within the organization & from outside in the national & local labor markets.
  • 18.
    Contd.  Mathematical modeling techniques aided by computers can help in the preparation of supply forecasts in situations where comprehensive & reliable data on stocks can be provided. These methods are seldom used.
  • 19.
    Analyzing demand &supply forecasts:  The demand & supply forecasts can then be analyzed to determine whether there are any deicits/ surpluses.  This provides the basis for recruitment, retention & downsizing plans when needed.  Computerized planning models can be used for this purpose.  The basic forecasting calculations can be carried out on a spreadsheet that sets out & calculates the number required for each occupation where plans need to be made.
  • 20.
    Contd.  Example: No. currently employed 70  Annual wastage rate based on past records 10 % Expected losses during the year 7 Balance @the end of the year 63 Number required@ the end of the year 75 Number to be obtained during the years [5-4] 12
  • 21.
    Action Planning  Action plans are derived from broad re sourcing strategies & more detailed analysis of demand & supply factors.  These are short termed & flexible because of the difficulty of making firm predictions about HR requirements in times of rapid changes.  Plans need to be prepared in the areas of re sourcing, flexibility & downsizing.
  • 22.
    Contd.  The re sourcing plan: this needs to consider approaches to obtain people from within the organization, to recruiting them externally, & to attract high quality candidates [ employer of choice].  Internal re sourcing: the first step is to analyze the availability of suitable people from within the organization by reference to assessments of potential & skills database .  The latter should contain a regularly updated list of employees with the sort of skills needed by organization.
  • 23.
    Contd.  Decisions arethen made on what steps should be taken to promote, redeploy, & as necessary, provide additional experience & training to eligible staff.  Plans can also be made to make better use of existing employees, which may include flexibility arrangement.
  • 24.
    Contd.  The recruitment plan: this incorporates the numbers & types of employees required to make up any deficits, when they are needed.  The likely sources of candidates- schools, colleges of further education, universities, advertising, the internet…  Plans for tapping alternative sources such as part-timers or widening the recruitment net to include-more women re-entering the labor market.
  • 25.
    Contd.  Flexibility plan: should provide for greater operational flexibility, improve the utilization of employees ‘skills & capacities, reduce employment costs & help to achieve downsizing smoothly & in a way which avoids the need for compulsory redundacies.
  • 26.
    Contd.  Increase Productivity: the plan can be based on a radical look at traditional employment patterns.  This means identifying the scope for using alternatives to full-time permanent staff, which could include increasing the number of part-timers, job- sharing the expansion of home-working/ tele-working or employing more temps.  Consideration can also be given to make more use of sub-contractors /outsourcing work, & to the introduction of more flexible working arrangements.
  • 27.
    Contd.  Use of part-time workers: The advantages of using part-time workers: more scope for flexible hours worked, better utilization of plant & equipment by the introduction of a twilight shift, lower unit labor costs because overtime levels for full- time workers are reduced, higher productivity on repetitive work because part- time workers can give more attention to their work during their shorter working day.
  • 28.
    Contd.  Disadvantages: part-timers are generally less willing to undertake afternoon/ evening work, may find it more difficult to vary their hours of work, & may be less mobile, rates of labor turnover may be higher, commitment is less.
  • 29.
    Contd.  Job sharing: is an arrangement whereby two employees share the work of one full-time position, dividing pay & benefits between them according to the work done by each.  Job sharing can involve splitting days/weeks or they may work alternate weeks.  The advantage is , it reduces employee turnover & absenteeism because it suits the needs of the individuals. There is greater continuity in work schedule. Also, it generates more employment.  The disadvantages are the administrative costs involved are high & the risk of the responsibility is divided.
  • 30.
    Contd.  Home- working/tele-working: Home based employees can be employed in jobs like consultants, analysts, designers, programmers or various administrative work.  Advantages :flexibility to respond to fluctuations in demands, reduced overheads, lower employment costs if the home-workers are self- employed.
  • 31.
    Contd.  Tele-working involves people working at home with a terminal which is linked to the main company or networked with other outworkers.  Its aim is to achieve greater flexibility, rapid access to skills & the retention of skilled employees who would otherwise be lost to the company.  Tele-workers can be used in a number of functions such as marketing, finance & IT.
  • 32.
    Contd.  Sub-contracting: it enables resources to be concentrated on core business activities, employment costs are reduced, flexibility & productivity can be increased, job security for core employees can be enhanced.  The disadvantages are the legal status of the employees, negative reactions from employees & unions who prefer work to be kept within the company.
  • 33.
    Contd.  The down–sizing plan: If there is decline in business, if nothing works, then it may be necessary to deal with unacceptable employment costs or surplus numbers of employees,. This is downsizing.  This plan should be based on the timing of reductions & forecasts of the extent to which these can be achieved by natural wastage or voluntary redundancy.
  • 34.
    Contd.  The plan:  the total no. of people who have to go, & when & where this needs to take place, arrangements for informing & consulting with employees & their trade unions, a forecast of the number of losses that can be taken up by natural wastage,any financial or other inducements to encourage voluntary redundancy, a forecast of the likely numbers who will want to leave, a forecast of the balance of employees, who will have to be made redundant.
  • 35.
    Contd.  The redundancyterms: any arrangements for retraining employees & finding them work elsewhere in the organization.  This can be done by counseling, contacting other employers or offering the services of outplacement consultants.
  • 36.
    The contribution ofHR to develop the Resource Capability:  HRP, in the broader meaning of the term, is one of the fundamental strategic roles of the HR function.  HR can make a major contribution to developing the resource capability of the firm & therefore its strategic capability by systematically reviewing the firm’s strategic objectives & by ensuring that plans are made that will ensure that the HR are available to meet those objectives.