This document discusses human resource planning and recruitment. It begins by explaining that workforce planning should start with determining employment needs for the next few months. Then, it covers various aspects of workforce planning such as forecasting personnel needs using tools like trend analysis, ratio analysis, and scatter plots. It also discusses forecasting the supply of internal and external candidates. The document ends by describing different recruitment sources like internal searches, employee referrals, external searches using advertisements or employment agencies, and alternative recruitment methods.
12 Chapter 5 • Forecasting and Planning 127
Chapter 5 • Forecasting and Planning 127
The competition for good employees is particularly fierce for smaller companies, who, despite providing the majority of new jobs in the United States,8 have a more difficult time hiring in general. Forecasting and planning let firms better manage talent shortages and surpluses. By understanding business cycles, the business needs of their firms, the current talent in their firms, and the pipelines for finding future talent, HR professionals can proactively reduce the impact the greater competition for talent will have.
Workforce planning is a strategic process that allows an organization to predict and manage its talent supply and demand. The goal of this process is to enable the organization to attain its business goals and execute its strategy. Because business leader input is as important as HR input, workforce planning is an organizational initiative, not something solely done by HR.
Despite the clear advantages of forecasting and planning, many organizations respond to their staffing needs reactively rather than proactively. In other words, they do little planning and simply work to fill positions as they open up. Jim Robbins, the former president and CEO of Cox Communications, put it this way: "We spend four months per year on the budget process, but we hardly spend any time talking about our talent, our strengths and how to leverage them, our talent needs and how to build them. Everyone is held accountable for their budget. But no one is held accountable for the strength of their talent pool. Isn't it the talent we have in each unit that drives our results? Aren't we missing something?"
At Corning, a leader in specialty glass and ceramics, talent planning is the "bridge that translates business strategy into talent strategy."10 Corning knows that its talent portfolio influences its success. Over- or understaffed units affect the company's cost structure, cash flow, and ability to deliver its products. The wrong skill mix can mean missed market opportunities if the workforce is underskilled or, if the workforce is overskilled, cost structures that undermine profitability. To keep its skill mix optimized, every spring Corning models its future talent needs across multiple scenarios and then analyzes strategies to close any gaps.11
In this chapter, we discuss the importance of understanding the organization's business strategy, goals, and competitive environment to identify what talents the firm will need. Ensuring that the right people are in place at the right time requires forecasting the firm's labor demand and maintaining an awareness of the relevant pipelines for its labor supply. Action plans can then be developed to address any gaps between the two. After reading this chapter, you will have a good understanding of the workforce forecasting and planning process.
THE WORKFORCE PLANNING PROCESS
The workforce planning process, which is illustrated.
Workforce Planning Guide Definition, Importance & Best Practicess.pdfdeflytics0
Workforce Planning: In this comprehensive blog, we will explore the importance of workforce planning, discuss various types of workforce planning, delve into the key elements involved, highlight best practices for effective implementation, and outline the wide-ranging benefits it offers.
session_5_human_resource_plann ing ng.pptMdjunaidAli3
info to session he objective of human resource (HR) planning is to ensure the best fit between employees and jobs, while avoiding manpower shortages or surpluses. The three key elements of the HR planning process are forecasting labor demand, analyzing present labor supply, and balancing projected labor demand and supply.he objective of human resource (HR) planning is to ensure the best fit between employees and jobs, while avoiding manpower shortages or surpluses. The three key elements of the HR planning process are forecasting labor demand, analyzing present labor supply, and balancing projected labor demand and supply.he objective of human resource (HR) planning is to ensure the best fit between employees and jobs, while avoiding manpower shortages or surpluses. The three key elements of the HR planning process are forecasting labor demand, analyzing present labor supply, and balancing projected labor demand and supply.he objective of human resource (HR) planning is to ensure the best fit between employees and jobs, while avoiding manpower shortages or surpluses. The three key elements of the HR planning process are forecasting labor demand, analyzing present labor supply, and balancing projected labor demand and supply.he objective of human resource (HR) planning is to ensure the best fit between employees and jobs, while avoiding manpower shortages or surpluses. The three key elements of the HR planning process are forecasting labor demand, analyzing present labor supply, and balancing projected labor demand and supply.he objective of human resource (HR) planning is to ensure the best fit between employees and jobs, while avoiding manpower shortages or surpluses. The three key elements of the HR planning process are forecasting labor demand, analyzing present labor supply, and balancing projected labor demand and supply.he objective of human resource (HR) planning is to ensure the best fit between employees and jobs, while avoiding manpower shortages or surpluses. The three key elements of the HR planning process are forecasting labor demand, analyzing present labor supply, and balancing projected labor demand and supply.he objective of human resource (HR) planning is to ensure the best fit between employees and jobs, while avoiding manpower shortages or surpluses. The three key elements of the HR planning process are forecasting labor demand, analyzing present labor supply, and balancing projected labor demand and supply.he objective of human resource (HR) planning is to ensure the best fit between employees and jobs, while avoiding manpower shortages or surpluses. The three key elements of the HR planning process are forecasting labor demand, analyzing present labor supply, and balancing projected labor demand and supply.he objective of human resource (HR) planning is to ensure the best fit between employees and jobs, while avoiding manpower shortages or surpluses. The three key elements of the HR planning process are forecasting labor d
12 Chapter 5 • Forecasting and Planning 127
Chapter 5 • Forecasting and Planning 127
The competition for good employees is particularly fierce for smaller companies, who, despite providing the majority of new jobs in the United States,8 have a more difficult time hiring in general. Forecasting and planning let firms better manage talent shortages and surpluses. By understanding business cycles, the business needs of their firms, the current talent in their firms, and the pipelines for finding future talent, HR professionals can proactively reduce the impact the greater competition for talent will have.
Workforce planning is a strategic process that allows an organization to predict and manage its talent supply and demand. The goal of this process is to enable the organization to attain its business goals and execute its strategy. Because business leader input is as important as HR input, workforce planning is an organizational initiative, not something solely done by HR.
Despite the clear advantages of forecasting and planning, many organizations respond to their staffing needs reactively rather than proactively. In other words, they do little planning and simply work to fill positions as they open up. Jim Robbins, the former president and CEO of Cox Communications, put it this way: "We spend four months per year on the budget process, but we hardly spend any time talking about our talent, our strengths and how to leverage them, our talent needs and how to build them. Everyone is held accountable for their budget. But no one is held accountable for the strength of their talent pool. Isn't it the talent we have in each unit that drives our results? Aren't we missing something?"
At Corning, a leader in specialty glass and ceramics, talent planning is the "bridge that translates business strategy into talent strategy."10 Corning knows that its talent portfolio influences its success. Over- or understaffed units affect the company's cost structure, cash flow, and ability to deliver its products. The wrong skill mix can mean missed market opportunities if the workforce is underskilled or, if the workforce is overskilled, cost structures that undermine profitability. To keep its skill mix optimized, every spring Corning models its future talent needs across multiple scenarios and then analyzes strategies to close any gaps.11
In this chapter, we discuss the importance of understanding the organization's business strategy, goals, and competitive environment to identify what talents the firm will need. Ensuring that the right people are in place at the right time requires forecasting the firm's labor demand and maintaining an awareness of the relevant pipelines for its labor supply. Action plans can then be developed to address any gaps between the two. After reading this chapter, you will have a good understanding of the workforce forecasting and planning process.
THE WORKFORCE PLANNING PROCESS
The workforce planning process, which is illustrated.
Workforce Planning Guide Definition, Importance & Best Practicess.pdfdeflytics0
Workforce Planning: In this comprehensive blog, we will explore the importance of workforce planning, discuss various types of workforce planning, delve into the key elements involved, highlight best practices for effective implementation, and outline the wide-ranging benefits it offers.
session_5_human_resource_plann ing ng.pptMdjunaidAli3
info to session he objective of human resource (HR) planning is to ensure the best fit between employees and jobs, while avoiding manpower shortages or surpluses. The three key elements of the HR planning process are forecasting labor demand, analyzing present labor supply, and balancing projected labor demand and supply.he objective of human resource (HR) planning is to ensure the best fit between employees and jobs, while avoiding manpower shortages or surpluses. The three key elements of the HR planning process are forecasting labor demand, analyzing present labor supply, and balancing projected labor demand and supply.he objective of human resource (HR) planning is to ensure the best fit between employees and jobs, while avoiding manpower shortages or surpluses. The three key elements of the HR planning process are forecasting labor demand, analyzing present labor supply, and balancing projected labor demand and supply.he objective of human resource (HR) planning is to ensure the best fit between employees and jobs, while avoiding manpower shortages or surpluses. The three key elements of the HR planning process are forecasting labor demand, analyzing present labor supply, and balancing projected labor demand and supply.he objective of human resource (HR) planning is to ensure the best fit between employees and jobs, while avoiding manpower shortages or surpluses. The three key elements of the HR planning process are forecasting labor demand, analyzing present labor supply, and balancing projected labor demand and supply.he objective of human resource (HR) planning is to ensure the best fit between employees and jobs, while avoiding manpower shortages or surpluses. The three key elements of the HR planning process are forecasting labor demand, analyzing present labor supply, and balancing projected labor demand and supply.he objective of human resource (HR) planning is to ensure the best fit between employees and jobs, while avoiding manpower shortages or surpluses. The three key elements of the HR planning process are forecasting labor demand, analyzing present labor supply, and balancing projected labor demand and supply.he objective of human resource (HR) planning is to ensure the best fit between employees and jobs, while avoiding manpower shortages or surpluses. The three key elements of the HR planning process are forecasting labor demand, analyzing present labor supply, and balancing projected labor demand and supply.he objective of human resource (HR) planning is to ensure the best fit between employees and jobs, while avoiding manpower shortages or surpluses. The three key elements of the HR planning process are forecasting labor demand, analyzing present labor supply, and balancing projected labor demand and supply.he objective of human resource (HR) planning is to ensure the best fit between employees and jobs, while avoiding manpower shortages or surpluses. The three key elements of the HR planning process are forecasting labor d
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2. Recruitment and selection
ideally starts with workforce
planning.
if you don’t know what your
teams employment needs
will be in the next few
months, why should you be
hiring?
Workforce Planning And Forecasting
3. Workforce (or employment or
personnel) planning is the process
of deciding what positions the firm
will have to fill, and how to fill them.
It embraces all future positions,
from maintenance clerk to CEO.
However, most firms call the
process of deciding how to fill
executive jobs succession planning.
Workforce Planning And Forecasting
5. Factors That Determine HR Plans
Strategy of the organization
Culture of the organization
Financial environment
Current organizational Situation
Time-Horizon
Economic Factor
Social Factor
Demographic Factors
Competition
Technological Factors
Growth and Expansion of Business
6. Employment planning should reflect
the firms strategic plans.
Plans to enter new businesses or reduce costs all
influence the types of positions you’ll need to fill (or
eliminate.
Strategic issues are always crucial.
In the short term, there’s not much
employers can do to overcome
recessions, housing bubbles, or increases
or decreases in consumer spending.
Managers should control their strategy
Strategy and Workforce Planning
8. Like all plans, personnel plans require some forecasts or estimates
Strategy and Workforce Planning
9. How many people will we need?
Managers consider several factors like
Demographics, growth plans, and turnover
history etc.
Forecasting workforce demand starts with
estimating what the demand will be for your
products or services.
Short term, management should be concerned
with daily, weekly, and seasonal forecasts. for
instance, that Mother s Day produces a
jump in business and a need for additional
store staff.
Forecasting Personnel Needs (Labor
Demand)
10. How many people will we need?
Looking out a year or two isn’t so easy.
Managers can follow industry publications and economic
forecasts closely.
Forecasting Personnel Needs (Labor
Demand)
11. Basic process of forecasting personnel needs :
Forecast revenues first.
Then estimate the size of the staff required to support this
sales volume.
Managers must also consider other, strategic factors like
projected turnover,
decisions to upgrade (or downgrade) products or
services,
productivity changes, and
financial resources.
Forecasting Personnel Needs (Labor
Demand)
12. Simple tools for projecting personnel needs
TREND ANALYSIS
Studying variations in the firms employment
levels over the last few years.
For example, you might compute the number of
employees at the end of each of the last 5 years, or
perhaps the number in each subgroup (like sales,
production, secretarial, and administrative).
The aim is to identify trends that might
continue into the future.
Forecasting Personnel Needs (Labor
Demand)
13. Simple tools for projecting personnel needs
TREND ANALYSIS
Trend analysis can provide an initial estimate of future staffing
needs, but employment levels rarely depend just on the passage of
time.
Other factors (like changes in sales volume and productivity)
also affect staffing needs.
Carefully studying the firms historical and current workforce
demographics and voluntary withdrawals (due to retirements and
resignations, for instance) can help reveal impending labor force
needs.
Forecasting Personnel Needs (Labor
Demand)
14. Simple tools for projecting
personnel needs
RATIO ANALYSIS
Making forecasts based on the
historical ratio between (1) some
causal factor (like sales volume)
and (2) the number of employees
required (such as number of
salespeople).
Forecasting Personnel Needs (Labor
Demand)
For example, suppose a
salesperson traditionally
generates $500,000 in
sales. If the sales revenue
to salespeople ratio
remains the same, you
would require six new
salespeople next year
(each of whom produces
an extra $500,000) to
produce a hoped-for extra
$3 million in sales.
15. Simple tools for projecting personnel
needs
RATIO ANALYSIS
Drawbacks
Like trend analysis, ratio analysis assumes
that productivity remains about the same
for instance, that you can t motivate each
salesperson to produce much more than
$500,000 in sales. If sales productivity
were to rise or fall, the ratio of sales to
salespeople would change
Forecasting Personnel Needs (Labor
Demand)
16. Simple tools for projecting
personnel needs
THE SCATTER PLOT
A scatter plot shows graphically
how two variables such as sales and
your firms staffing levels are
related.
If they are, then if you can forecast
the business activity (like sales),
you should also be able to estimate
your personnel needs.
Forecasting Personnel Needs (Labor
Demand)
For example, suppose a 500-
bed hospital expects to expand
to 1,200 beds over the next 5
years. The human resource
director wants to forecast how
many registered nurses they’ll
need. The human resource
director realizes she must
determine the relationship
between size of hospital (in
terms of number of beds) and
number of nurses required.
She calls eight hospitals of
various sizes and gets the
following figures:.
17. Simple tools for projecting
personnel needs
THE SCATTER PLOT
Forecasting Personnel Needs (Labor
Demand)
18. Simple tools for projecting personnel needs
THE SCATTER PLOT
Drawbacks
1. They generally focus on historical sales/personnel relationships and assume
that the firms existing activities will continue as is.
2. They tend to support compensation plans that reward managers for
managing ever-larger staffs, irrespective of the company s strategic needs.
3. They tend to institutionalize existing ways of doing things, even in the face
of change.
Forecasting Personnel Needs (Labor
Demand)
19. Simple tools for projecting personnel needs
MARKOV ANALYSIS
Also known as Transition analysis.
forecast availability of internal job candidates. Markov analysis
involves creating a matrix that shows the probabilities that
employees in the chain of feeder positions for a key job (such as
from junior engineer, to engineer, to senior engineer, to
engineering supervisor, to directorof engineering)
Forecasting Personnel Needs (Labor
Demand)
20. Knowing your staffing needs
satisfies only half the staffing
equation.
Next, you have to estimate the
likely supply of both inside and
outside candidates.
The main task here is determining
which current employees might
be qualified for the projected
openings.
For this you need to know current
employees skills sets their current
qualifications.
Forecasting the Supply of Inside
Candidates
21. REPLACEMENT CHARTS
Forecasting the Supply of Inside
Candidates
MANUAL SYSTEMS
Firms use manual devices to
track employee qualifications.
Thus a personnel inventory and
development record form
compiles qualifications
information on each employee.
The information includes
education, company-sponsored
courses taken, career and
development interests,
languages, desired
assignments, and skills.
22. Forecasting the Supply of Inside
Candidates
COMPUTERIZED SKILLS
INVENTORIES
Larger firms obviously can’t
track the qualifications of
hundreds or thousands of
employees manually.
Larger employers therefore
computerize this
information, using various
packaged software systems
such as Survey Analytics s
Skills Inventory Software.
23. Forecasting the Supply of Outside
Candidates
If there won t be enough inside candidates to fill the anticipated
openings (or you want to go outside for another reason), you will
turn to outside candidates.
Developing an Action Plan to Match Projected
Labor Supply and Labor Demand
The staffing plan should identify the positions to be filled,
potential internal and external sources for these positions, the
required training, development, and promotional activities
moving people into the positions will entail, and the resources
that implementing the staffing plan will require.
24. Forecasting as a Part of Human Resource Planning
DEMAND
FORECASTING
SUPPLY FORECASTING
Determine
organizational
objectives
Demand
forecast for each
objective
Aggregate
demand forecast
Does aggregate
supply meet
aggregate
demand?
Go to feasibility analysis steps
Choose human
resource programs
External programs
•Recruiting
•External selection
•Executive exchange
Internal programs
•Promotion
•Transfer
•Career planning
•Training
•Turnover control
Internal supply forecast External supply forecast
Aggregate supply
forecast
No
Yes
25. Chapter 6, slide 25
RECRUITING
Recruiting brings together
those with jobs to fill those seeking jobs
and
Once an organization identifies its human resource needs
through employment planning, it can begin recruiting
candidates for actual or anticipated vacancies.
26. •Recruitment
The process of locating, identifying, and attracting capable
applicants.
So recruitment is the process of finding qualified people and
encouraging them to apply for work with the firm because the
employer needs to attract qualified applicants, not just
applicants.
RECRUITING
27. Chapter 6, slide 27
THE NEED FOR EFFECTIVE RECRUITING
Why Recruiting Is Important?
recruiting provides information that will
attract a significant pool of qualified
candidates and discourage unqualified ones
from applying.
recruiters promote the organization to
prospective applicants.
28. What Makes Recruiting a
Challenge?
organization’s image
job attractiveness
internal organizational policies
government policy and laws
recruiting costs
THE NEED FOR EFFECTIVE RECRUITING
29. Recruiting Sources
The Internet is blazing
trails in recruiting
practices
internal
searches
employee
referrals
external
searches
online and
alternative
30. Organizations that promote from within identify
current employees for job openings
by having individuals bid for jobs
by using their HR management system
by utilizing employee referrals
Recruiting Sources
internal search
31. Advantages
good public relations
confidence building
encouragement of employees and members of protected groups
knowledge of existing employee performance
cost-savings
candidates’ knowledge of the organization
opportunity to develop mid- and top-level managers
Disadvantages
possible inferiority of internal candidates
infighting and morale problems
reluctance
Promoting from Within
32. Current employees can be asked to recommend recruits.
Advantages:
the employee’s motivation to make a good recommendation
the availability of accurate job information for the recruit
employee referred tend to be more acceptable applicants, more likely to
accept an offer, and have a higher survival rate
Disadvantages:
the possibility of friendship being confused with job performance
the potential for nepotism
the potential for adverse impact
employee
referrals
33. Recruiting via the Internet
Most employers recruit
through their own Web sites.
The CareerBuilder.com iPhone
application offers a unique way
to search nearly 2 million jobs
on CareerBuilder.com, the
largest U.S. job site.
OUTSIDE SOURCES
OF CANDIDATES
34. Recruiting via the Internet
social networking sites such as
Facebook and LinkedIn can be
good source.
OUTSIDE SOURCES OF CANDIDATES
35. Advertisements: Must decide type and location of ad, depending
on job; decide whether to focus on job (job description) or on
applicant (job specification).
Three factors influence the response rate:
identification of the organization
labor market conditions
the degree to which specific requirements are listed.
OUTSIDE SOURCES OF CANDIDATES
external
searches
36.
37.
38. OUTSIDE SOURCES OF CANDIDATES
Employment Agencies:
public or state employment services focus on helping unemployed
individuals with lower skill levels to find jobs
www.careeronestop.org
private employment agencies provide more comprehensive services and
are perceived to offer positions and applicants of a higher caliber .
management consulting firms (“headhunters”) search candidates for mid-
and upper-level executive placement.
executive search firms screen potential mid/top-level candidates while
keeping prospective employers anonymous
39. OUTSIDE SOURCES OF CANDIDATES
Schools, colleges, and universities:
may provide entry-level or experienced workers through their
placement services
may also help companies establish cooperative education
assignments and internships .
40. Job fairs:
Attended by company recruiters seeking resumes and info from
qualified candidates
Virtual online job fairs could bring employers and job seekers together
online by logging into a specific Web site at a certain time. Some sites
use avatars as candidates and recruiters.
41. Temporary help services:
temporary employees help organizations meet short-term fluctuations in
HRM needs
older workers can also provide high-quality help.
Employee leasing:
trained workers are employed by a leasing company, which provides them
to employers when needed for a flat fee.
typically remain with an organization for longer periods of time .
Independent contractors:
do specific work either on or off the company’s premises
costs of regular employees (i.e. taxes and benefits costs) are not incurred
recruiting
alternatives