This document outlines the agenda and facilitators for the Resilient Businesses Summit. The summit included sessions on topics like dealing with stakeholders, driving collaboration, funding options, and sustainability. Participants discussed obstacles to resilience like lack of trust and inability to change. They also shared ideas like collaborating through joint ventures and diversifying income streams. The document recaps discussions around widening influence and continuing momentum beyond the summit.

1. Resilient Businesses SummitSponsored by TnRGlobal & Hidden Tech Thrives Publishingwww.resilientbusinesses.com

2. WelcomeHidden TechEconomic impact in Western MassCommunity EconomiesGroundbreaking work by Julie GrahamMissing AnswersWhat do we need?Resilient Businesses conceptTools for collaborating: talk.RB & other social mediawww.resilientbusinesses.com

3. Agenda9:45 – 10:00 Settle in with coffee by Deans Beans10:00 – 10:10 Welcome by Rich Roth10:10 – 10:30 Introduction by Karen Ribeiro10:30 – 11:00 5 minute partner discussion: my experience of resilience 10 minute table recap 10 minute group recap11:00 – 12:00 ROUNDTABLE ONE12:00 – 12:30 Recap of 1st roundtable session12:30 – 1:15 LUNCH1:30 – 2:30 ROUNDTABLE TWO2:30 – 3:00 Recap of 2nd roundtable session3:00 – 4:00 Networking and small group breakoutswww.resilientbusinesses.com

4. FacilitatorsDealing with PeopleSession 1 – Ingrid Bredenbergremaining flexible (even supple!) when working with friends and familySession 2 – Kirsten Bonanzafinding and holding onto the pulse of your many stakeholderswww.resilientbusinesses.com

5. FacilitatorsDriving the Collaborative EconomySession 1 – Dan Finnfostering collaborations among peers and competitors to sustain and grow revenuesSession 2 – Prakash Lauferreinventing yourself when markets change; embracing trends in this economic erawww.resilientbusinesses.com

6. FacilitatorsCreating and Spending MoneySession 1 – William SpademanCreate It! a "money multiplier” game oncreating money locallySession 2 – Rick Feldmanonce you get the capital, what do you do with it?www.resilientbusinesses.com

7. FacilitatorsAlternative FundingSession 1 – Tim Cohen-Mitchellbootstrapping your organization when cash is scarce; growth with non-traditional capitalSession 2 – Terry Mollnerplanning for and attracting investment opportunitieswww.resilientbusinesses.com

8. FacilitatorsSustainability and ResilienceSession 1 – Jan Morganmaking the case for resilience as a strategic focusSession 2 – Catherine Ratte’local politics: what works and what could be betterwww.resilientbusinesses.com

9. FacilitatorsEssentials of Equity and DebtSession 1 – Mary Hoyergetting and using equity versus debt; balancing the two Session 2 – John Waitetaking on debt; how much do you really need?www.resilientbusinesses.com

10. Resiliency StoryKaren’s Resilience StoryThe region’s conscienceMost resilient person I’ve ever metResilience Partner Discussion Share your resilience story“To create resilience you need more feedback loops between a community and all government levels” -- Toshiro Kida, student activistwww.resilientbusinesses.com

11. Recapping & TweetingWhat are our needs?Understanding oneselfHumilityExpressing fearsHaving set core values – North StarBeing persistentFinding resourceful peopleStaying presentBeing creativeEstablishing boundariesWhat is “good enough” indiv./collect.Yielding to higher road – inner wisdom / intuitionPassionSustaining a Visionwww.resilientbusinesses.comSystems thinking – holistic understandingSupporting others’ egosAllowing diversity and collaboration – tap all skill sets equallyRest – take naps / meditateRemaining open to learningTaking risks – thinking outside of the boss!! And boxWillingness to adapt self or systemAgility / flexibility – playful rejuvenationBeing curiousChallenging current understanding/assumptionsNever forget beginners mind – Lance Armstrong Using pain positivelyHave a hero to aspire to – continuous learningAssertive in the face of resistance

12. Recapping Roundtable OneWhat are our obstacles?Imbalance in net worthLots of under utilized real estateHigh property taxesHow to motivate beyond self interest?How do we share assets/resources to maximize benefit for the community?Lack of trust/community bonding – “I’m out for myself” vs. shared tools, food, ideas…Inability to express self authentically/honestySettlement patterns (suburbs)Assembling equity; collateralPresenting coherent plans to lenders & stakeholders – really think out concept 1stWhat are our ideas?United Way for BusinessHelping local banks to work together – EX-Sonoma Cty cooperation among local banks (600MM more local $ to invest)Judy Wicks story – creating the communityTransition to new ways of collaboration – community centers, shared mealsTime banksTapping all ownership & investment options (family & friends (debt +/or equity) $, gov’t grants, credit, home eq., cooperative shares, PRI, cust. loans) and collateral (CD, gold/stocks, RE, contracts)www.resilientbusinesses.com

13. Recapping Roundtable OneWhat are our obstacles?Defining and understanding resiliencyPeople do not see/listen to market signalsPeople choose not to change – especially if it isn’t institutionalized (or modeled) – or learn from past mistakesSurprise regulatory shocksContract changesWhat are our ideas?Collaborating with partners/joint ventures and shared revenues; trust relationshipsTrue value of mutuality – especially listeningPlay nice – all situations are a “win win” and have respectful languageHave support groups (in person or virtual water cooler)Diversify income streamReinvention – back to basics; team planningwww.resilientbusinesses.com

14. Recapping Roundtable TwoWhat are our obstacles?PL/KB – responding to current needs for reinventing ourselves/businessesNeed Gross National HappinessTM/RF - How can we create various clans within a larger tribal system in the Pioneer Valley that accurately represent our various storiesHow can we maximize regional equity for the benefit of startups and other community, small biz needs?What are our ideas?PL/KBElevation not emulationLook out for #2 not #1 – all in this togetherNo one left behindImprove theater – Yes ANDCommunity based discussion – charettes?Entrepreneurship in the context of serving our community happiness needs,quality of lifeEstablishing a NORM of communication that starts from the way we welcome peopleWinning people over. No one cares what you know until they know that you careBe open/understanding/absorbant/compass.Go further upstream than what is obviousPAPOS – people are part of solutionStakeholder: inclusive of families of people who work for you, interconnected communitieswww.resilientbusinesses.com

15. Recapping Roundtable TwoWhat are our obstacles?Sustaining momentum with today’s conversation – widening the circle of influence extending to diverse communities with diverse voices/interests@resilientbiz#resbizwww.resilientbusinesses.comhttp://talk.resilientbusinesses.comwww.hidden-tech.netWhat are our ideas?Work in constellation in the community to freely move in and around the community but remain in one tribe.Threshold Fnd. For the valley (high net worth)SVN for the valleyChoose leaders from key organizations to bring together to create the “tribal code”Enhance Hidden Tech community using tags to create collaborative matchesEngage the PVPC and EDC and MSBDC and ACCGS creativelyMeetup around the BALLE leakage calculatorMeetup around regional resiliency storytellingShare email addressesKeep talking about resiliency – Don’t eat lunch alone, other meetups, bloggingMeet soon – Nacul Center, etc.www.resilientbusinesses.com