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ZOOM-IN, ZOOM-OUT:
RESHAPING ECOSYSTEM OF
DIGITAL TRANSFORMATION
CONGRATULATIONS!
WE DID A GREAT JOB!
-DIGIT FOR OVER
A DECADE
(13,2% IN 2018)
DOUBLE
VOLUME IN 5 YEARS
(FORM 29BN €
TO 53BN €)We’ve
managed
TO MAINTAIN
SIGNIFICANT
GROWTH!
Source: IAB Europe
We’ve build impressive
DIGITAL-CAPABILITY
POOL
NECESSARY INGREDIENT
(EQUIVALENT) OF MARKETING
INNOVATION
We were able to make
digital activations as
THAT’S ZOOM-IN PERSPECTIVE
BUT WHEN YOU ZOOM-OUT…
DIGITAL
TRANSFORMATION
DIGITAL
MARKETING>
DIGITAL
TRANSFORMATION
DIGITAL
MARKETING>
73%
74%
77%
78%
79%
80%
80%
82%
Company Culture
Talent & Recruitment
Data Management
Production
Customer Services
Marketing
Digital Expertise
Infrastructure & IT
Source: Business Transformation Predictor Study, Publicis Media 2016; Global Base Size: Executives (759)
DIGITAL
TRANSFORMATION = BUSINESS
TRANSFORMATION
TRANSFORMATION
IS NOW
MAINSTREAM
76%
81%
executives have transformation
agenda in place
executives agree that their
business transformation agenda
is gaining strong momentum
Source: Business Transformation Predictor Study, Publicis Media 2016; Global Base Size: Executives (759)
SUCCESSFUL
TRANSFORMATION
involves whole
boardrooms as
top–priority33%
41%
48%
13%
29%
25%
Senior leaders have
regularly updated investors
and/or markets on
transformation's progress
Transformation has been
top business priority of
senior leaders
CEO has spent significant
share of his/her working
time on transformation
All other respondents
Reporting successful transformations
Source: McKinsey as cited on company blog, April 25, 2019
DIGITAL MARKETING INDUSTRY HAS A
GREAT TRANSFORMATIONAL POWER
OPERATIONAL
IMPACT
Internet
Mobile
Artificial Intelligence
Ubiquitous User Interfaces
Automation
One-to-one Content
Collapsed Journeys
Converged Platforms
WAVES OF
INNOVATION
DATA
EXPLOITATION
Connected behaviours – home/car/city
Enrichment & Activation
Data > Brand as business asset
Machine Learning value creation
BUT IT BRINGS US TO THE WHOLE NEW
COMPETITIVE LANDSCAPE
CONSULTANCIES
Change management
Tech strategy
Tech integration
Talents
Process
TECH PROVIDERS
„CLOSE OUTSIDERS”
Tech strategy
Tech development
Tech integration
Telco/ICT
Talent management
Logistics
Low expected
profitability
DISCOVERY PORTFOLIO
High expected
profitability
Low death/innovation riskHigh death/innovation risk
High death/disruption risk Low death/disruption risk
High real
profitability
Low real
profitability
Design
Test
Protect
Boost
EXPLOIT PORTFOLIO
Source: Strategyzer
Low expected
profitability
DISCOVERY PORTFOLIO
High expected
profitibility
Low death/innovation riskHigh death/innovation risk
High death/disruption risk Low death/disruption risk
High real
profitibility
Low real
profitibility
Design
Test
Protect
Boost
EXPLOIT PORTFOLIO
INDUSTRY EFFORTS
FOCUSED HERE
Source: Strategyzer
Low expected
profitability
DISCOVERY PORTFOLIO
High expected
profitibility
Low death/innovation riskHigh death/innovation risk
High death/disruption risk Low death/disruption risk
High real
profitibility
Low real
profitibility
Design
Test
Protect
Boost
EXPLOIT PORTFOLIO
LACK OF SOLID
WORK HERE
Source: Strategyzer
Key ActivitiesKey Partners Value Proposition Customer Relationships Customer Segments
Channels
Revenue Streams
Key Resources
Cost Structure
Key ActivitiesKey Partners Value Proposition Customer Relationships Customer Segments
Channels
Revenue Streams
Key Resources
Cost Structure
Digital advertising
CMO
Transactional
Career support
Key ActivitiesKey Partners Value Proposition Customer Relationships Customer Segments
Channels
Revenue Streams
Key Resources
Cost Structure
Digital advertising
CMO
Partnership
Transactional
50% 77%
of CMOs agreed that marketing
has a critical role to play in their
company’s innovation agenda
CEO declare that CMO is top
one manager responsible for
„disruptive growth”
CMO
> CdtO
Source: Digital Transformation 2017: Disrupting 'Business as Usual‚; eMarketer 2017
Career support
Key ActivitiesKey Partners Value Proposition Customer Relationships Customer Segments
Channels
Revenue Streams
Key Resources
Cost Structure
Digital advertising
CMO
CEO
Transformational
impact in practice
Partnership
Transactional
Practical know-how
MARKETING IS BECOMING AREA WHERE
IMPACT IS MOST VISIBLE
66%
68%
72%
73%
77%
77%
79%
86%
Infrastructure & IT
Digital Expertise
Talent & Recruitment
Production
Company Culture
Customer Services
Data Management
Marketing
Source: Business Transformation Predictor Study, Publicis Media 2018; Polish Base Size: Executives (151)
BCG/GOOGLE
DIGITAL MARKETING
MATURITY ASSESMENT
Automation &
integrated tech
Conntected
Data
Actionable
measurement
AGILE TEAMING & FAIL-FAST CULTURE
Career support
Key ActivitiesKey Partners Value Proposition Customer Relationships Customer Segments
Channels
Revenue Streams
Key Resources
Cost Structure
Digital advertising
CMO
CEO
Transformational
impact in practice
Partnership
Transactional
Consumers
Practical know-how
Career support
Key ActivitiesKey Partners Value Proposition Customer Relationships Customer Segments
Channels
Revenue Streams
Key Resources
Cost Structure
Digital advertising
CMO
CEO
Transformational
impact in practice
Partnership
Transactional
Consumers
Practical know-how
Career support
Key ActivitiesKey Partners Value Proposition Customer Relationships Customer Segments
Channels
Revenue Streams
Key Resources
Cost Structure
Digital advertising
CMO
CEO
Transformational
impact in practice
Radically improved
experiences
Partnership
Transactional
Consumers
Practical know-how
Career support
Key ActivitiesKey Partners Value Proposition Customer Relationships Customer Segments
Channels
Revenue Streams
Key Resources
Cost Structure
Digital advertising
CMO
CEO
Transformational
impact in practice
Radically improved
experiences
Partnership
Transactional
Practical know-how
Data/insight Consumers
Career support
Key ActivitiesKey Partners Value Proposition Customer Relationships Customer Segments
Channels
Revenue Streams
Key Resources
Cost Structure
Digital advertising
CMO
CEO
Transformational
impact in practice
Radically improved
experiences
Partnership
Transactional
Practical know-how
Data/insight
Tech
Startups Consumers
France Germany
Ads are appearing in more places 75% 74%
Ads are more intrusive now 68% 67%
Ads tell better stories now 26% 37%
Adblock rate 29% 32%
PEOPLE DON’T LIKE TO BE AN INVENTORY
Source: Kantar Millward Brown, "AdReaction: The Art of Integration," Jan 16, 2018; eMarketer adblocking estimations 2018
Career support
Key ActivitiesKey Partners Value Proposition Customer Relationships Customer Segments
Channels
Revenue Streams
Key Resources
Cost Structure
Digital advertising
CMO
CEO
Transformational
impact in practice
Radically improved
experiences
Partnership
Transactional
Consumers
Practical know-how
Data/insight
Employees
Tech
Startups
Career support
Key ActivitiesKey Partners Value Proposition Customer Relationships Customer Segments
Channels
Revenue Streams
Key Resources
Cost Structure
Digital advertising
CMO
CEO
Transformational
impact in practice
Radically improved
experiences
Partnership
Transactional
Consumers
Practical know-how
Data/insight
Employees
Tech
Startups
Career support
Key ActivitiesKey Partners Value Proposition Customer Relationships Customer Segments
Channels
Revenue Streams
Key Resources
Cost Structure
Digital advertising
CMO
CEO
Transformational
impact in practice
Radically improved
experiences
Partnership
Transactional
Consumers
Practical know-how
Data/insight
Employees
Tech
Startups
Transformative
purpose
TRANSFORMING CLIENTS
while
TRANSFORMING OURSELVES

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Reshaping ecosystem of digital transformation_IAB Interact 2019_sobieszek

  • 1. ZOOM-IN, ZOOM-OUT: RESHAPING ECOSYSTEM OF DIGITAL TRANSFORMATION
  • 3. -DIGIT FOR OVER A DECADE (13,2% IN 2018) DOUBLE VOLUME IN 5 YEARS (FORM 29BN € TO 53BN €)We’ve managed TO MAINTAIN SIGNIFICANT GROWTH! Source: IAB Europe
  • 5. NECESSARY INGREDIENT (EQUIVALENT) OF MARKETING INNOVATION We were able to make digital activations as
  • 7. BUT WHEN YOU ZOOM-OUT…
  • 9. DIGITAL TRANSFORMATION DIGITAL MARKETING> 73% 74% 77% 78% 79% 80% 80% 82% Company Culture Talent & Recruitment Data Management Production Customer Services Marketing Digital Expertise Infrastructure & IT Source: Business Transformation Predictor Study, Publicis Media 2016; Global Base Size: Executives (759)
  • 11. TRANSFORMATION IS NOW MAINSTREAM 76% 81% executives have transformation agenda in place executives agree that their business transformation agenda is gaining strong momentum Source: Business Transformation Predictor Study, Publicis Media 2016; Global Base Size: Executives (759)
  • 12. SUCCESSFUL TRANSFORMATION involves whole boardrooms as top–priority33% 41% 48% 13% 29% 25% Senior leaders have regularly updated investors and/or markets on transformation's progress Transformation has been top business priority of senior leaders CEO has spent significant share of his/her working time on transformation All other respondents Reporting successful transformations Source: McKinsey as cited on company blog, April 25, 2019
  • 13. DIGITAL MARKETING INDUSTRY HAS A GREAT TRANSFORMATIONAL POWER OPERATIONAL IMPACT Internet Mobile Artificial Intelligence Ubiquitous User Interfaces Automation One-to-one Content Collapsed Journeys Converged Platforms WAVES OF INNOVATION DATA EXPLOITATION Connected behaviours – home/car/city Enrichment & Activation Data > Brand as business asset Machine Learning value creation
  • 14. BUT IT BRINGS US TO THE WHOLE NEW COMPETITIVE LANDSCAPE CONSULTANCIES Change management Tech strategy Tech integration Talents Process TECH PROVIDERS „CLOSE OUTSIDERS” Tech strategy Tech development Tech integration Telco/ICT Talent management Logistics
  • 15. Low expected profitability DISCOVERY PORTFOLIO High expected profitability Low death/innovation riskHigh death/innovation risk High death/disruption risk Low death/disruption risk High real profitability Low real profitability Design Test Protect Boost EXPLOIT PORTFOLIO Source: Strategyzer
  • 16. Low expected profitability DISCOVERY PORTFOLIO High expected profitibility Low death/innovation riskHigh death/innovation risk High death/disruption risk Low death/disruption risk High real profitibility Low real profitibility Design Test Protect Boost EXPLOIT PORTFOLIO INDUSTRY EFFORTS FOCUSED HERE Source: Strategyzer
  • 17. Low expected profitability DISCOVERY PORTFOLIO High expected profitibility Low death/innovation riskHigh death/innovation risk High death/disruption risk Low death/disruption risk High real profitibility Low real profitibility Design Test Protect Boost EXPLOIT PORTFOLIO LACK OF SOLID WORK HERE Source: Strategyzer
  • 18. Key ActivitiesKey Partners Value Proposition Customer Relationships Customer Segments Channels Revenue Streams Key Resources Cost Structure
  • 19. Key ActivitiesKey Partners Value Proposition Customer Relationships Customer Segments Channels Revenue Streams Key Resources Cost Structure Digital advertising CMO Transactional
  • 20. Career support Key ActivitiesKey Partners Value Proposition Customer Relationships Customer Segments Channels Revenue Streams Key Resources Cost Structure Digital advertising CMO Partnership Transactional
  • 21. 50% 77% of CMOs agreed that marketing has a critical role to play in their company’s innovation agenda CEO declare that CMO is top one manager responsible for „disruptive growth” CMO > CdtO Source: Digital Transformation 2017: Disrupting 'Business as Usual‚; eMarketer 2017
  • 22. Career support Key ActivitiesKey Partners Value Proposition Customer Relationships Customer Segments Channels Revenue Streams Key Resources Cost Structure Digital advertising CMO CEO Transformational impact in practice Partnership Transactional Practical know-how
  • 23. MARKETING IS BECOMING AREA WHERE IMPACT IS MOST VISIBLE 66% 68% 72% 73% 77% 77% 79% 86% Infrastructure & IT Digital Expertise Talent & Recruitment Production Company Culture Customer Services Data Management Marketing Source: Business Transformation Predictor Study, Publicis Media 2018; Polish Base Size: Executives (151)
  • 24. BCG/GOOGLE DIGITAL MARKETING MATURITY ASSESMENT Automation & integrated tech Conntected Data Actionable measurement AGILE TEAMING & FAIL-FAST CULTURE
  • 25. Career support Key ActivitiesKey Partners Value Proposition Customer Relationships Customer Segments Channels Revenue Streams Key Resources Cost Structure Digital advertising CMO CEO Transformational impact in practice Partnership Transactional Consumers Practical know-how
  • 26. Career support Key ActivitiesKey Partners Value Proposition Customer Relationships Customer Segments Channels Revenue Streams Key Resources Cost Structure Digital advertising CMO CEO Transformational impact in practice Partnership Transactional Consumers Practical know-how
  • 27. Career support Key ActivitiesKey Partners Value Proposition Customer Relationships Customer Segments Channels Revenue Streams Key Resources Cost Structure Digital advertising CMO CEO Transformational impact in practice Radically improved experiences Partnership Transactional Consumers Practical know-how
  • 28. Career support Key ActivitiesKey Partners Value Proposition Customer Relationships Customer Segments Channels Revenue Streams Key Resources Cost Structure Digital advertising CMO CEO Transformational impact in practice Radically improved experiences Partnership Transactional Practical know-how Data/insight Consumers
  • 29. Career support Key ActivitiesKey Partners Value Proposition Customer Relationships Customer Segments Channels Revenue Streams Key Resources Cost Structure Digital advertising CMO CEO Transformational impact in practice Radically improved experiences Partnership Transactional Practical know-how Data/insight Tech Startups Consumers
  • 30. France Germany Ads are appearing in more places 75% 74% Ads are more intrusive now 68% 67% Ads tell better stories now 26% 37% Adblock rate 29% 32% PEOPLE DON’T LIKE TO BE AN INVENTORY Source: Kantar Millward Brown, "AdReaction: The Art of Integration," Jan 16, 2018; eMarketer adblocking estimations 2018
  • 31. Career support Key ActivitiesKey Partners Value Proposition Customer Relationships Customer Segments Channels Revenue Streams Key Resources Cost Structure Digital advertising CMO CEO Transformational impact in practice Radically improved experiences Partnership Transactional Consumers Practical know-how Data/insight Employees Tech Startups
  • 32. Career support Key ActivitiesKey Partners Value Proposition Customer Relationships Customer Segments Channels Revenue Streams Key Resources Cost Structure Digital advertising CMO CEO Transformational impact in practice Radically improved experiences Partnership Transactional Consumers Practical know-how Data/insight Employees Tech Startups
  • 33. Career support Key ActivitiesKey Partners Value Proposition Customer Relationships Customer Segments Channels Revenue Streams Key Resources Cost Structure Digital advertising CMO CEO Transformational impact in practice Radically improved experiences Partnership Transactional Consumers Practical know-how Data/insight Employees Tech Startups Transformative purpose