McDonald's mission is to be customers' favorite place to eat, and its vision is to be the world's best quick service restaurant. Originally, McDonald's objective was to focus on children by offering Happy Meals. However, recommendations propose expanding their target market. McDonald's sells hamburgers, fries, and other fast food items. It faces competition from chains like Starbucks and Yum that are pursuing the fast food market. The report analyzes McDonald's using matrices to assess strengths, weaknesses, opportunities, threats, competitive position, and recommend aggressive strategies like product development and market expansion.
Vision of Ray Croc for McDonald's. McDonald's current position in international market. SWOT analysis for McDonald's. PESTEL analysis for McDonald's. Porter's Five forces of market. Conclusion. McDonald's customer satisfaction approach of business. King of international fast food chain.
Vision of Ray Croc for McDonald's. McDonald's current position in international market. SWOT analysis for McDonald's. PESTEL analysis for McDonald's. Porter's Five forces of market. Conclusion. McDonald's customer satisfaction approach of business. King of international fast food chain.
A free version of McDonald's Corporation SWOT analysis 2017. To get the full presentation buy the SWOT here: https://www.strategicmanagementinsight.com/swot-analyses/mcdonalds-swot-analysis.html
Presentation on Marketing of McDonalds.
Presentation on Products of McDonalds.
Presentation on Pricing of McDonalds.
Presentation on Quality of McDonalds.
Presentation on research on McDonalds.
Presentation on SWOT anlaysis of McDonalds.
Presentation on BCG Matrix of McDonalds.
This is a competitive matrix prepared for Starbucks Corporation. A case study under the doctorate program of PLM. The competitors analyzed were McDonald's and Dunkin Donuts
We created this presentation for our class ENBUS 640, Strategies for Sustainable Enterprises. In this presentation, we analyzed McDonald's current sustainability initiatives and provided recommendations on how to grow and differentiate the company. The presentation is text-heavy because it is written and delivered like a report, as opposed to a verbal presentation.
A free version of McDonald's Corporation SWOT analysis 2017. To get the full presentation buy the SWOT here: https://www.strategicmanagementinsight.com/swot-analyses/mcdonalds-swot-analysis.html
Presentation on Marketing of McDonalds.
Presentation on Products of McDonalds.
Presentation on Pricing of McDonalds.
Presentation on Quality of McDonalds.
Presentation on research on McDonalds.
Presentation on SWOT anlaysis of McDonalds.
Presentation on BCG Matrix of McDonalds.
This is a competitive matrix prepared for Starbucks Corporation. A case study under the doctorate program of PLM. The competitors analyzed were McDonald's and Dunkin Donuts
We created this presentation for our class ENBUS 640, Strategies for Sustainable Enterprises. In this presentation, we analyzed McDonald's current sustainability initiatives and provided recommendations on how to grow and differentiate the company. The presentation is text-heavy because it is written and delivered like a report, as opposed to a verbal presentation.
If you Seek help with any marketing strategy assignment or would like to write marketing strategy report based on any company or organization then you can ask the expert assignment helpers from Students Assignment Help and get customized and high quality help from us. You can also download the complete sample assignment on Mc Donald’s Marketing Strategy Assignment from http://studentsassignmenthelp.com/answers/mc-donalds-marketing-strategy-assignment/
Explanation the link between strategic management and leadership. I used example to explain the links between functions, with particular emphasis on meeting strategic objectives.
I drawn on assumed position and practices as regional manager/leaders, using examples from the McDonald and suitable case study to analyses the impact of different management and leadership styles on strategic decisions.
I evaluate how management and leadership styles have been adapted to meet challenges in at least two different situations and organisational contexts.
Running head EXTERNAL ENVIRONMENTAL SCAN .docxcowinhelen
Running head: EXTERNAL ENVIRONMENTAL SCAN
1
EXTERNAL ENVIRONMENTAL SCAN
2
External environmental scan of McDonald’s
Student’s name
Course number
Instructor’s name
Date
External environmental scan of McDonald’s
Introduction
McDonald's Corporation is the world biggest chain of fast food eating place and franchises system in the globally. The organization was found or established in 1940 east of Pasadena, California by two brothers Richard and Maurice McDonald. Presently the organization has 35,000 braches across the world in 125 countries with an estimated daily customer of 69 million. In the year 2013 the organization recorded an operating income of approximately US$ 9 billion which is a clear indication of the success since the establishment in 1940. Due tot hat fact that its the biggest food chain across the globe its gets affected by all the external factors such as political situation in the countries, economical circumstance, local competition, buyer behavior, legal rules and regulation across the nations and societal factors.
The organization faces two major external factors including the substitution of new products that are healthier as compared to fast food and the entrant of new competitors in the market. This essay does the study of these external aspects that are affecting or can affect the McDonald in a constructive or unconstructive manner. The paper also comprises five force examination of fast food analysis to cover all features of external factors impacting this commerce.
Porter's Five Forces Analysis
Porter's five force analysis is a type of structure that is utilized by the organization to determine the competition levels in the market and provided vital information that will be used to developed strategies that leads to competitive advantages (Burks, 2015). This analysis provide the evaluation or information that can be used by new entrant or existing organization as the negative and positive market current and future conditions are exploited. Higher competition levels are presented in the industry of fast food.
Threat of New entrant - At the present time there is no much competition due to new entrant in the market that can have the significant effects to McDonald as they have already established brand name in the market. Due to that fact that McDonald has invested more on their employees and the products hence providing acceptable standards in the market there has been a barrier blocking some of the new small entrant to the market. Creating a good image and provision of better services to the client is one of the main aspects to consider in the food industry to win the customer loyalty.
The existing major competitors of McDonald are Burger King and KFC. However individuals are having high preference to McDonald products as they are high quality and within the affordable prices. So at this time for M ...
Running Head JANE’S SITUATIONAL ANALYSIS1.docxjeanettehully
Running Head: JANE’S SITUATIONAL ANALYSIS 1
Title: Jane’s Situational Analysis
Keisha Thomas
Tracy Foote
BUS 330 Principles to Marketing
August 19, 2019
Jane’s situational analysis
Jane’s is one of the leading companies in the world in the food production industry. It has over 40,000 retails in more than 200 countries (Atlanta, Scholarly Editions 2013). Its annual sales range from 35 Billion dollars.
Products and services offered
Jane’s company offers the following products and services to its customers. These products include milkshakes, yoghurts, sandwiches, burgers, bhanjias, beverages and many more types of foods. Its location offers these services during breakfasts, dinners, lunch hours and night hours. These make the company more competitive hence creating a competitive advantage compared to other companies offering the same products and services.
Brief History
The first restaurant was opened in the year 1930 by Jane’s and Peter. It brought about new techniques and innovations in the sector of the food industry. Jane's friends and relatives provided support to Jane's leading to the establishment of more branches. The second branch was opened in the year 1940, ten years after the first branch. In the year 1950 Jane’s Company was registered as a public company. Its first location internationally in the year 1953. The company has continued to grow since the year 1953.
Current competitors
Its largest competitors are the companies that produce sandwiches. Their way of making sandwiches is better compared to Jones Company. They use ingredients that are sweeter and more flavouring. But Jones Production Company is increasing and expanding its menu. It has put more measures in place to improve on its production of sandwiches. It has brought in experts to teach its chef on how to cook better sandwiches.
SWOT Analysis
This analysis is a strategic tool for planning that is used in assessing the company strengths, opportunities, weaknesses, threats and the company’s trend in its plan and projects (50MINUTES.COM. 2015).
Strengths
Equity in the Brand
Jane’s Company has over 40,000 locations, its high sales annually and high experiences in this sector have to lead to the development of a strong Jane’s brand in food production. It also has chefs who are very qualified in their professionals.
The cost of menus is not high
This inexpensive cost attracts more customers in the restaurant. This leads to a rise in its economy leading to a positive economic value.
The company have established various restaurants in different countries and locations
These make its customers get services and products anywhere they are. Their products are easily available to its consumers making it more prosperous in the food industry.
Jane’s food production produces the best bhanjias
The sweetest bhanjias are found in Jane’s restaurant. These attract more people even those who have never consumed bhanj ...
Running Head INTERNAL AND EXTERNAL ENVIRONMENTAL ANALYSIS1INTE.docxcowinhelen
Running Head: INTERNAL AND EXTERNAL ENVIRONMENTAL ANALYSIS 1
INTERNAL AND EXTERNAL ENVIRONMENTAL ANALYSIS 2
Internal and External Environmental Analysis
Samaly Rodriguez
BUS/475
June 10, 2016
Tosh Stuart
Introduction
McDonald’s is a well-known chain of restaurants serving over 68 million customers and whose brand is recognized globally. Over 80% of the restaurants operate under a franchise system whereby a given entrepreneur acquires the right to operate under the McDonald’s brand by providing products related to the brand. McDonalds obtained its strong brand name through its business model that seeks to provide a consistent dining experience as well as quality and first service throughout all the restaurants. However, with its strong recognition the company faces various challenges as discussed in the SWOT analysis below. This study also analyzes how the company adapts to change and opportunities it can utilize to maintain its market relevance.
Economic, Legal and Regulatory Forces and Trends
Economic forces and trends entail factors that have an impact on the spending as well as the consumer purchasing power. Different economic factors that influence McDonald’s for instance since it operates within various countries it will have to set product prices about the economic status of these countries. A competitive pricing has been McDonald’s strategy in curbing competition and ensuring economies of scale. Most of McDonald’s market is within America where the economy is stable giving it an opportunity to grow in a steady manner. However, the dependence on this market could pose threats if economies change. Economies in other countries are mostly unstable with high economy recession posing a threat to the company’s businesses, for instance, the Chinese economy has not been stable to assure a sustainable business (Greenspan, 2015).
Different policies and laws govern the operations and mandate of McDonald’s while the governments that the company operates in initiate these regulations. In the U.S, the company has to follow strict employment policies that for instance set out the minimum wage levels. McDonalds must meet local health regulations for the food as well as animal welfare regulations within the supply chain operations. Due to the threat of lawsuits about the health status of their food McDonald’s is trying to ensure the provision of healthy products.
How McDonalds Adapts to Change
There are different ways in which McDonald’s has ensured that it has adapted with the changes in the market. According to (Mourdoukoutas, 2011) uniformity is one strategy that the company has used to ensure that they remain competitive. It is amazing that no matter the McDonald’s outlet one visits they will experience the same services since all its operations are standardized and with the same marketing strategies. Segmentation has been a strategy for adaptation of the company, most of their marketing has been targeting children for instance in ...
MARKETING AND OPERATIONAL STRATEGIES OF McDonald's.Siddhi Sharma
This research paper consist of Marketing and operational strategies of McD. Main objective of this study is to understand the strategies used by the company in promoting their brand and creating a impact on people's minds.
Using traditional planning tool is of significant value, and is the basic requirement in this case. Like geographical mapping, corporate mapping is also an essential document. Hence, incomplete, providing partial information ignoring the constantly changing factors like weather etc. Here, simulation is an effective strategy to get detailed meteorological information .
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A Memorandum of Association (MOA) is a legal document that outlines the fundamental principles and objectives upon which a company operates. It serves as the company's charter or constitution and defines the scope of its activities. Here's a detailed note on the MOA:
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Name Clause: This clause states the name of the company, which should end with words like "Limited" or "Ltd." for a public limited company and "Private Limited" or "Pvt. Ltd." for a private limited company.
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Registered Office Clause: It specifies the location where the company's registered office is situated. This office is where all official communications and notices are sent.
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Capital Clause: This clause specifies the authorized capital of the company, i.e., the maximum amount of share capital the company is authorized to issue. It also mentions the division of this capital into shares and their respective nominal value.
Association Clause: It simply states that the subscribers wish to form a company and agree to become members of it, in accordance with the terms of the MOA.
Importance of Memorandum of Association:
Legal Requirement: The MOA is a legal requirement for the formation of a company. It must be filed with the Registrar of Companies during the incorporation process.
Constitutional Document: It serves as the company's constitutional document, defining its scope, powers, and limitations.
Protection of Members: It protects the interests of the company's members by clearly defining the objectives and limiting their liability.
External Communication: It provides clarity to external parties, such as investors, creditors, and regulatory authorities, regarding the company's objectives and powers.
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Binding Authority: The company and its members are bound by the provisions of the MOA. Any action taken beyond its scope may be considered ultra vires (beyond the powers) of the company and therefore void.
Amendment of MOA:
While the MOA lays down the company's fundamental principles, it is not entirely immutable. It can be amended, but only under specific circumstances and in compliance with legal procedures. Amendments typically require shareholder
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Report McDonald
1. Keuka College
Bachelor of Science in Management
Report
McDonald Corporation
Group 7:
_NguyenThi Que Chi 332951
_NguyenQuoc Phi Khanh 332947
_NguyenThi Quynh Mai 332952
_Le Thi Thu Ha 3329
_TranTrung Hieu 3329
_Cao Son
Professor: Vahid Victor Keyhani
2. A. Executive Summary
I /Identifies and evaluates the organization’s existing mission, vision,
objectives, and strategies
Mission: "McDonald's brand mission is to be our customers‘ favorite place
and way to eat."
Vission: "McDonald's vision is to be the world's best quick service
restaurant experience. Being the best means providing outstanding quality,
service, cleanliness, and value, so that we make every customer in every
restaurant smile."
Objectives: McDonald focuses on children. They built a “happyland” and
“happy meals” with toys for them. Some reasons that cause McDonald
chooses this objective:
Children is a big customer group and they always want a favorite
place to go.
A meal for children is really cheap but McDonald can creat more
different happy meals for whole families, it means they can build a
stable business.
Strategy:
Long-term business partner with large corporations such as CocaCola
and becomethe largest consumption of CocaCola world.
Slightly adjust the taste, ingredients in each local processingwill help
the company more successful. Along with local changes, a team
Commitment Quality (Quality Assurance) of McDonald's were
formed to maintain food standards on a global scale. With
international regional structure, separate types of products will be
placed in each geographical area. As McDonald's did, for example,
sandwich File-O-Fish, made by Lou Groen, the store branch in
Cincinnati, area concentrated mainly people under the Christian, or as
bread hamburgers McDonald's in India degrees, accompanied with
fried chicken instead of beef ... Furthermore with productgroups did
not differ in a narrow geographic area, the structure of global and
regional organizations as appropriate
3. II/ Summarizes the products and services soldby the company
Products:McDonald’s primarily sells hamburgers, cheeseburgers, chicken,
french fries, breakfast items, softdrinks, milkshakes, and desserts. In
responseto changing consumer tastes, the company has expanded its menu
to include salads, fish, wraps, smoothies, fruit, and seasoned fries.
III/Competition and market conditions currently facedby the company
Competitors: McDonald’s is one of the largest fast-food chain in global fast
food market so that it has to compete with many competitors which all
seeking a share if the market. Today, Yum and Starbucks are its two big
competitors in market share. Starbucks began jumping to fast food market
share and quickly become a competitor of McDonald’s.
4. Other new competitors are threats.” Once the golden arches of McDonald's
was the go-to place for burgers in America.On 30 January 2015 the chain saw its
profits fall more than 20% amid fierce competition from high-end competitors.
One competitor is Shake Shack which has been increasing its market share and
enticing customers with its fresh approach to fast-food burger joints.” BBC news
Market Conditions
The demand for fast food nowadays not only focus on quick service, easy to eat
and cheap. People demand increasingly changed in few years ago today.
1. Healthy problem:
People increasingly want to know about the ingredients and their origins in
food. By doing that, they will know exactly if the food is good for their
health or not. This is also the top priority when people choosing between
many different restaurants when they eating out. People today pay more
attention to their health and they are willing to pay a premium for better
ingredients.
5. 2. The flavors:
In the past, we only choose to eat at fast food restaurant because of it quick
service and we tend to save our time and money; we do not pay much
attention to the food quality and its flavors. Today, along with the increased
of many fast food brands, customer demand also raised. The quality of each
meal and the taste are more interested. The diversity of restaurant menu also
increases the success of the restaurant.
3. More vegetable and fruits:
Every fast food restaurant has vegetable and fruit in their menu such as salad
or French fries, but customers expect more fresh fruits and vegetable than
that. Customers tend to choose food which is healthy for them so adding
more products from vegetable will support the success of restaurants.
4. Beverage:
Any kind of restaurants included fast food restaurants not only about the
foods, but also required good quality and innovative beverage. Fast food
restaurants in the past only served soda which is the main cause for obesity.
Because of that, fruit and vegetable juices are showing strength, fast food
restaurants which served smoothies are more welcome than other
restaurants.
IV/ Proposes specific recommendations
After analyzing data of McDonald’s, our team has some specific
recommendations for McDonald’s to become a winner of fast food market
share all over the world.
6. Focusing on quality not only in USA but also in all over the world.
Menu has many choices such as: old and new sets, change day by day,
healthy food
Not focus on kids any more, should be focusing everyone
Understanding culture of nation which it want to jump in and sell products
Some policy to decrease high employee turnover.
Using effective resource
Take care about environment
No more restaurants are owned by independent franchisees because taste not
the same in restaurants.
B. Report’s content
I/ Identification of the company’s existing vision, mission, objectives, and
strategies:
Mission: "McDonald's brand mission is to be our customers’ favorite place
and way to eat."
Vission: "McDonald's vision is to be the world's best quick service
restaurant experience. Being the best means providing outstanding quality,
service, cleanliness, and value, so that we make every customer in every
restaurant smile."
Objectives: McDonald focuses on children. They built a “happyland” and
“happy meals” with toys for them. Some reasons that cause McDonald
chooses this objective:
Children is a big customer group and they always want a favorite
place to go.
7. A meal for children is really cheap but McDonald can creat more
different happy meals for whole families, it means they can build a
stable business.
Strategy:
II/ Strengths, Weaknesses,Opportunities, Threats (SWOT)Matrix
_As same as other company, McDonald has its strength, weakness,
opportunity or threat, even when it’s a big corporation with huge
advantages such as good location or high ranking, it still has some
weakness and threat (opponents, lawsuit against it) that could affect to
its reputation and income Using SWOT Matrix could help McDonald
identify more clearly its strength, weakness, opportunity, threat, this’s
play an important role in firm, it show firm what could be useful to
development or what could be threaten to firm. Moreover, strength
opportunity (SO), strength threat (ST), weak opportunity (WO) and
weak threat (WO) could
8. show company the way to solve problem or how to using opportunity to improve
(products, services, etc) and those things have direct relation to successfulor
failing of McDonald
III/ Competitive Profile Matrix (CPM)
According to this table, the total weighted scrore of McDonald's is
higher than Yum and Burger which means that McDonald's enjoys the
strongest competitive position , on the other hand, Burger has net
competitive disadvantage because of its lower total weighted score than
McDonald's and Yum
9. IV/IFE Matrix
_McDonald strengths overweight their weaknesses . Mc Donald also takes
advantages of external opportunities to improve their internal weaknesses
V/ EFE Matrix
_Mc Donald operates well and they are able to deal with external threat by using
their internal strength
10.
11. VI/SPACE Matrix
Aggressive, Conservation, Defensive, Competitive are four strategies belong to
four quadrants of the Strategic Position and Action Evaluation Matrix.
The SPACEMatrix analysis functions upon two internal and two external strategic
dimensions in order to determine the organization's strategic posturein the
industry. The SPACE matrix is based on four areas of analysis.
Internal strategic dimensions:
1. Financial strength (FS)
2. Competitive advantage (CA)
External strategic dimensions:
1. Environmental stability (ES)
2. Industry strength (IS)
12. Every business is also affected by the environment in which it operates. SPACE
matrix factors related to business external strategic dimension are for example
overall economic condition, GDP growth, inflation, price elasticity, technology,
barriers to entry, competitive pressures, industry growth potential, and others.
McDonald focuses on the change of cash flow and income so that both of them get
the highest ranking in financial strength (FP). On the order hand, it got some
troubles about inflation rate in few countries (SP). However, its strength in
industry (IP) is very good at profit potential and growth potential because fast-food
become a trend in modern world. It has to consider about market share in (CP)
McDonald should have aggressive strategy for it business
Forward integration
Product development ( set up more healthier food )
13. VII/ GSM and QSPM
The Grand StrategyMatrix is a popular tool which is using for formulating
strategies. In the Grand Strategy Matrix, McDonald’s was positioned in Quadrant
IV because of its high market share of 49.6% in 2011 in the US Burger market
14. share but the slowly in the growth of the Fast-food industry itself. Thus,
McDonald’s must be create new strategic. For the firms in Quadrant 40 IV market
penetration, market expansion and productdevelopment are appropriate strategies.
Analysis Grand Matrix Strategy:
1. Forward integration (joint ventures with retailers)
2. Productdevelopment (launch new innovative products suchas healthier
ingredients)
3. Market penetration through advertising, healthier products and diverse local
taste.
Quantitative Strategy Planning Matrix (QSPM)
PROBLEMS: The US market share of McDonalds is going down; also their product life cycle is
on Decline stage due to many competitors in fast food industry. They cannot growth more
market share so they must come up with new strategy for US market. There are two alternative
strategies for McDonalds either expanding their brand in Asia market for specifically in China
and India or trying to offer healthier menu.
The first strategy: Focus on China and India market; those are potential market for fast-food
industry with large market share. According to McDonald’s annual report, the revenue in Asia
Pacific keeps increase 50% in 4 years compare to other regions such as US, Europe, America.
The second strategy: The trend of consuming healthy food is concerned by lots of people, if
McDonald’s can create new menu with more nutrition items, they can increase sales
significantly. Healthier food should not only come in the form of vegetable, it should also
provide differentiate McDonald’s from other competitors. Healthy menu can include fruity iced
drinks, different types of desserts, salads. This can enhance the company’s strong position in the
market.
We use the EFE matrix and IFE matrix to identify key strategic factors for the QSPM matrix.
Then, we can formulate the type of strategy we would like to pursue base on others above matrix
such as SWOT analysis, CPM matrix, SPACE matrix and BCG matrix.
15. We choose 2 main strategies: Expand further in India and China market. Providing diverse menu
include nutrition food.
16. Attractiveness Score how each factor is important or attractive to each alternative
strategy: Scores is 1= not attractive, 2 = somewhat attractive, 3 = reasonably
attractive, and 4 = highly attractive.
VIII/ Business Strategyrecommendations –both long term objectives and
specific strategiesfor the company
Long term objective
McDonald's main aims are to serve good food in a friendly and fun environment,
provide its customers with food of a high standard, quick service and value for
money
Profit maximation
Maximizing sales revenue is one of objective of McDonald since the beginning,
they seek out to gain and increase profit by selling for customer. When they sell 2
burgers for the price of one or even with the price that much cheaper than usual,
this contracts many people and gains a lot of customers coming and using their
products
Survival
Not only McDonald, this is aim of many firms. At the beginning, as same as other
beginning firms, McDonald tried to stay in business by earning enough money
from customer to pay for costs ( production, raw materials, transportation, etc ).
Beside, as a huge corporation, McDonald also has its franchise as a majority of
businesses , so that means McDonald have to aim to making enough money to
cover its costs.
Compete
17. McDonald needs to do some researches on products and how its opponents like
Yum or Burger King work and do business to have strategies and better ways to
serve customers.
Growth
This is also one of most important objectives that have concern of most of
companies. After many years McDonald now become one of best fast food brand
with restaurant in 119 countries, however, McDonald still need to expand to new
markets to gain more customers, especially in countries suchas China, Japan and
Australia, they also should refresh meals and drink in menu with more salad, fruit
and vegetarian food to meet customer’s need.
Specific Strategy
Change in menu
McDonald need to make development in menu with more healthier food and drink.
Because most of item in McDonald’s menu are unhealthy food including
hamburger, meat, etc or soda, that will make customer may afraid using those
product. Now they more likely to choosehealthy food like salad or juice, they also
need quality food that make them have enough energy in long time, not just in
short time like now. Moreover, they should have more specific menu in each
country, or if they can, they should have local menu to meet customer’s taste, they
could apply some local recipe and material to make new dish. This kind of
“specific menu” was already exist in McDonald system, however, it’s still too
general for people, especially in Asia countries
Develop new store
18. McDonald's has been successfulat building store in locations such as at Wal-Mart,
however, they got problem because of Subway and Dunkin' Donuts who have
aggressively added mini-locations at gas stations. Thus, they roll out its McCafe
concept, this might a good idea to contract customer because McCafe’s productare
in different line of beverage with different type of customer, design, product…
IX/ Proposedmethods and timetable for the implementation of the long-term
objectives and specific strategies
For the first strategy:
We point 4 for a Globalization (Oversee Mc Donald worldwide), expansion of
social media, one of best brand recognition in the world, connect with local
partners, cultural diversity in the food that are provided based on location on
restaurant these factors will absolutely related to successfulin expansion of the
company. Moreover, the expanding in new markets will deeply relevant to
introduction of new diverse menu and price of its products.
For the secondstrategy:
We focus on providing diverse menu. Thus, we give the 4 points for these factors
such as: Cultural diversity in the food that are provided based on location on
restaurant. Moreover, their new menus should avoid unhealthy food image and
target almost children. Because adult also a potential customer target.
Analyzing QSPM Matrix result:
The strategy 1 has 5.12 scorewhich is higher than strategy 2 and have more
opportunity to success. So, we choosethe expansion to Asia market, especially
China and India as a main strategy because they have the highest potential market
growth and suitable for our company long-term strategy.
19. Method
For long-term goal:
1. We continue to focusing on our three priorities of optimizing our menu,
modernizing the customer experience, and broadening accessibility to Brand
McDonald's within the framework for our long-term goal, these priorities align
with our customers' evolving needs, and - combined with our competitive
advantages such as convenience, menu variety, geographic diversification and
system alignment- will drive long-term sustainable goals successful.
2. The business is managed as distinct geographic segments that include:
• U.S.
• Europe
• Asia/Pacific, Middle East and Africa (APMEA)
• Other Countries & Corporate(OCC) including Canada, Latin America and
Corporate.
3. We view ourselves primarily as a franchisor and believe franchising is important
to delivering great customer experiences and gaining profitability. At year-end
2013, more than 80% of McDonald’s restaurants were franchised. Of the total
McDonald’s restaurants worldwide:
• Over 57% are conventional franchisees
• Nearly 24% are licensed to foreign affiliates or developmental licensees
• 19% are Company-operated
• Innovations have included the Big Mac, Fillet-o-Fish, and Egg McDuffie
20. • Operate Hamburger University.
For strategyexpansionto Asia market:
Continuing to operate franchise restaurants at Asia market. For example,
from 2011 to 2013, McDonald's plans to open one restaurant every day in
China.
Local outlets at foreign markets can be autonomy adapt to local tastes and
preferences. So, they have done the productdevelopment and marketing at a
local level and develop its own products to address unique tastes that their
consumers.
They allow some flexibility changes in international restaurants. Each
country able to complete the marketing research, develop new menu items
and freedom to add to the menu and promote their products howthey wish.
However, McDonald’s still keep the consistency of its products and taste
around the world and would not allow complete autonomy.
In addition, they have to do marketing overseas which must be focus on
cultural differences, customer target differences
Timetable
Expanding in Asia market
Activity Plan Star Plan
Duration
Actual Star Actual
Duration
Percent
Complete
Customersurvey 1 10 1 6 0%
Analyze data 5 6 7 6 0%
Identify market
needs, segments
10 8 10 8 0%
Determine
potential
customers
17 6 17 6 0%
Align with
marketing
22 3 22 4 0%
21. department for
new products
Legal permission in
foreign country
1 3 1 3 0%
Prepare
infrastructures
22 8 22 7 0%
Find suppliers for
beef and fresh
vegetables
3 5 3 5 0%
Innovate and
cooperate with
community
3 4 3 4 0%
Sustain the profit
level of products
then expand to
new market
30 10 29 15 0%
XI/ Recommendations forannual objectives and policies for the company
Aims and objectives of Mc Donald : "It's what I eat and what I do I'm lovin' it".
Mc Donald should gain competitive advantages over their competitors
domestically and internationally .
Unrelated diversification : Mc Donald should develop others field like pizza or
beverages in compared to Pizza Hut of their competitors Yum Brands .
Productdevelopment : Mc Donald should added more vegetables to their menu
and less meat .
Diverstitute : Mc Donald needs to close down some branches that bring less profit
Consistency : Mc Donald should seek for consistency in fast and modern ways of
delivering services to customers .