SlideShare a Scribd company logo
Presented By
Hamza Iqbal
Ibrahim
Zubair Afzal
Adil Riaz
Introduction
• Background:
Founded: 1955, Franchising since: 1955
Largest fast-food company
Operating in over 121 countries, over 35000 locations with 1.5 million
employees
Revenues $28.1 billion in 2013.
McDonald’s Pakistan
• There are now 21 restaurants in four major cities of
Pakistan ( 9 in Karachi, 1 in Hyderabad, 8 in Lahore ,1 in
Faisalabad,1 in Islamabad and 1 in rawl).
• McDonald’s is firmly committed to give back to the
community where it operates.
• They are happy to become involved because they
recognize that organizations have a role to play in helping
communities to work successfully.
Franchise Model
• Only 15% of the total number of restaurants are owned by the
Company.
• The remaining 85% is operated by franchises.
• The company follows a comprehensive framework of training
and monitoring of its franchises to ensure that they adhere to the
Quality, Service, Cleanliness and Value propositions offered by
the company to its customers. and quality across geographies.
Vision
"McDonald's vision is to be the world's best quick service restaurant
experience. Being the best means providing outstanding quality,
service, cleanliness, & value, so that we make every customer in
every restaurant smile."
Mission
McDonald's brand mission is to be our customers' favorite place
and way to eat and drink. Our worldwide operations are aligned
around a global strategy called the Plan to Win, which center on an
exceptional customer experience – People, Products, Place, Price
and Promotion. We are committed to continuously improving our
operations and enhancing our customers' experience.
History
• 1940 First McDonald’s
• 1952 Attempts at franchising
• 1954 Milk Shake Machine
• 1956 14 McDonald’s
• 1961 McDonald brothers sell rights
• 1965 McDonald’s go public
• 1968 Introduction of Big Mac and shift to Network
Television
History (cont)
• 1970 1600 restaurants
• 1980 6000 McDonald’s Restaurants
• 1990 record sales
• 1994 Kuwait City, Kuwait
• 2002 Forty seven years after
 30,000 locations
 2000 new restaurants
 World Wide Web
 McDonald’s a recognized Brand Name
Products
• Beverage: Cold-Coffee, ice tea, hot serves, McShakes
Services
• Having more than 15,000 Wi-Fi enabled restaurants.
Services
McDonald’s Organization Structure
• Having tight control of the firm
• Easily operate the company
• Improving employees’ performance
• Atmosphere of cooperation and teamwork
• The following chart is the organizational structure of McDonald
McDonald’s
Organization
Structure
Don Thompson
Founder & CEO
Marketing Mix
Marketers have four tools to use to develop an offering to
meet the needs of their targeted customers.
Collectively they are called the marketing mix.
• Product
• Price
• Promotion
• Place
The marketing mix principles are controllable
variables, which have to be carefully managed
and must meet the needs of the defined target
group
The following table summarizes the marketing mix decisions,
including a list of some of the aspects of each of the 4Ps.
Competitors
Boston Consulting Group (BCG)of McDonald's
products
• 1: Big Mac
• 2: McNuggets
• 3: McArabia
• 4: Apple Pie
Future in Pakistan
• Aim to open 100 restaurants till 2020
• Committed to maintaining and developing the best food
products in the quick service restaurant market.
• McDonald’s have an objective to continual enhance and
improve their menu.
• Increasing sales through promotions will enable them to
continue their program of expansion.
Target Market
• Demographic Study
Age as a Parameter
Children, Youth and Young Urban families
Happy Meal Price Sensitivity Fun Place, Quality Time
• Social Class
Teenagers
Strategies By McDonald’s
• Intensive Strategies
Market Penetration
Product Development
• Diversification Strategies
Concentric Diversification
Horizontal Diversification
• Defensive Strategies
Retrenchment
Conclusion
• Good performance in fast-food industry
• Long reputation for strong marketing campaigns.
• Must change to adapt new environment
• Have more innovation and creative strategy
The End
Thank you for your attention.

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McDonals's

  • 2. Introduction • Background: Founded: 1955, Franchising since: 1955 Largest fast-food company Operating in over 121 countries, over 35000 locations with 1.5 million employees Revenues $28.1 billion in 2013.
  • 3. McDonald’s Pakistan • There are now 21 restaurants in four major cities of Pakistan ( 9 in Karachi, 1 in Hyderabad, 8 in Lahore ,1 in Faisalabad,1 in Islamabad and 1 in rawl). • McDonald’s is firmly committed to give back to the community where it operates. • They are happy to become involved because they recognize that organizations have a role to play in helping communities to work successfully.
  • 4. Franchise Model • Only 15% of the total number of restaurants are owned by the Company. • The remaining 85% is operated by franchises. • The company follows a comprehensive framework of training and monitoring of its franchises to ensure that they adhere to the Quality, Service, Cleanliness and Value propositions offered by the company to its customers. and quality across geographies.
  • 5. Vision "McDonald's vision is to be the world's best quick service restaurant experience. Being the best means providing outstanding quality, service, cleanliness, & value, so that we make every customer in every restaurant smile."
  • 6. Mission McDonald's brand mission is to be our customers' favorite place and way to eat and drink. Our worldwide operations are aligned around a global strategy called the Plan to Win, which center on an exceptional customer experience – People, Products, Place, Price and Promotion. We are committed to continuously improving our operations and enhancing our customers' experience.
  • 7. History • 1940 First McDonald’s • 1952 Attempts at franchising • 1954 Milk Shake Machine • 1956 14 McDonald’s • 1961 McDonald brothers sell rights • 1965 McDonald’s go public • 1968 Introduction of Big Mac and shift to Network Television
  • 8. History (cont) • 1970 1600 restaurants • 1980 6000 McDonald’s Restaurants • 1990 record sales • 1994 Kuwait City, Kuwait • 2002 Forty seven years after  30,000 locations  2000 new restaurants  World Wide Web  McDonald’s a recognized Brand Name
  • 9. Products • Beverage: Cold-Coffee, ice tea, hot serves, McShakes
  • 10. Services • Having more than 15,000 Wi-Fi enabled restaurants.
  • 12. McDonald’s Organization Structure • Having tight control of the firm • Easily operate the company • Improving employees’ performance • Atmosphere of cooperation and teamwork • The following chart is the organizational structure of McDonald
  • 14. Marketing Mix Marketers have four tools to use to develop an offering to meet the needs of their targeted customers. Collectively they are called the marketing mix. • Product • Price • Promotion • Place
  • 15. The marketing mix principles are controllable variables, which have to be carefully managed and must meet the needs of the defined target group
  • 16. The following table summarizes the marketing mix decisions, including a list of some of the aspects of each of the 4Ps.
  • 18. Boston Consulting Group (BCG)of McDonald's products • 1: Big Mac • 2: McNuggets • 3: McArabia • 4: Apple Pie
  • 19. Future in Pakistan • Aim to open 100 restaurants till 2020 • Committed to maintaining and developing the best food products in the quick service restaurant market. • McDonald’s have an objective to continual enhance and improve their menu. • Increasing sales through promotions will enable them to continue their program of expansion.
  • 20. Target Market • Demographic Study Age as a Parameter Children, Youth and Young Urban families Happy Meal Price Sensitivity Fun Place, Quality Time • Social Class Teenagers
  • 21. Strategies By McDonald’s • Intensive Strategies Market Penetration Product Development • Diversification Strategies Concentric Diversification Horizontal Diversification • Defensive Strategies Retrenchment
  • 22. Conclusion • Good performance in fast-food industry • Long reputation for strong marketing campaigns. • Must change to adapt new environment • Have more innovation and creative strategy
  • 23. The End Thank you for your attention.