Earning Relationship Capital (RC) discusses the compelling trends and requirement for the capture, measurement, and utilization of Relationship Capital (RC) on-line for individuals, brands, and organizational success! Also, provides 10 Steps to Earning RC in todays' hyper-connected world.
Strategic Doing: Designing and Achieving Measurable Workforce Development Obj...Scott Hutcheson, Ph.D.
Slides used on August 22, 2014 in Sellersburg, Indiana with civic leaders from the Ivy Tech Community College Southern Indiana Region/Indiana WorkOne Region 10 to develop a strategic action plan for a ready pipeline of workers for the region's manufacturing industry.
Virtual SDGC20 | Oct 22 23, 2020 | Service Design is everybody s businessService Design Network
Talk | Service Design is Everybody's Business
What if service design was everybody’s business and not only that of formally trained designers?
Sustainable design relies upon partnerships with non-designers and their understanding of the value of service design is critical for success. At Kaiser Permanente, the largest nonprofit healthcare provider in the USA serving 12.5+ million patients, we are democratizing the methods and mindsets of design as a core competency to enable staff to problem solve in radically different ways, transform culture, and extend design to create lasting impact.
Measuring What Matters for Maturity - KM World 2017Thomas Vander Wal
Thomas has been focussing on helping managers with how to improve analytics and measurement in social knowledge platforms beyond the common set of click analytics and pure counts that haven't been insightful nor helpful. He puts a focus on patterns that promote knowledge capture, as well as understandings around improving access, ease of finding, and use and reuse of knowledge that leads to success.
We’ve been living through possibly the biggest change in working patterns since the industrial revolution. Technology was already pushing us in this direction, but the Covid-19 pandemic prompted an almost immediate shift to working from home that nobody could have foreseen. Is this shift set to continue? What are some of the ongoing hybrid working patterns being trialled in the market? What will work, what are the challenges and what can be done to ensure that we don’t lose out in the war for talent.
Why not join Julie Osborne and Kate Wilson of Osborne Thomas for our half hour webinar to explore some of the thinking and research on hybrid working and the impact this is having on the ability of local authorities to attract and retain the people needed to deliver effective services.
Strategic Doing: Designing and Achieving Measurable Workforce Development Obj...Scott Hutcheson, Ph.D.
Slides used on August 22, 2014 in Sellersburg, Indiana with civic leaders from the Ivy Tech Community College Southern Indiana Region/Indiana WorkOne Region 10 to develop a strategic action plan for a ready pipeline of workers for the region's manufacturing industry.
Virtual SDGC20 | Oct 22 23, 2020 | Service Design is everybody s businessService Design Network
Talk | Service Design is Everybody's Business
What if service design was everybody’s business and not only that of formally trained designers?
Sustainable design relies upon partnerships with non-designers and their understanding of the value of service design is critical for success. At Kaiser Permanente, the largest nonprofit healthcare provider in the USA serving 12.5+ million patients, we are democratizing the methods and mindsets of design as a core competency to enable staff to problem solve in radically different ways, transform culture, and extend design to create lasting impact.
Measuring What Matters for Maturity - KM World 2017Thomas Vander Wal
Thomas has been focussing on helping managers with how to improve analytics and measurement in social knowledge platforms beyond the common set of click analytics and pure counts that haven't been insightful nor helpful. He puts a focus on patterns that promote knowledge capture, as well as understandings around improving access, ease of finding, and use and reuse of knowledge that leads to success.
We’ve been living through possibly the biggest change in working patterns since the industrial revolution. Technology was already pushing us in this direction, but the Covid-19 pandemic prompted an almost immediate shift to working from home that nobody could have foreseen. Is this shift set to continue? What are some of the ongoing hybrid working patterns being trialled in the market? What will work, what are the challenges and what can be done to ensure that we don’t lose out in the war for talent.
Why not join Julie Osborne and Kate Wilson of Osborne Thomas for our half hour webinar to explore some of the thinking and research on hybrid working and the impact this is having on the ability of local authorities to attract and retain the people needed to deliver effective services.
Power and Service Design: Making Sense of Service Design's Politics and Influ...Service Design Network
In this talk, Gordon Ross will discuss different partnership models that exist between organizations and consultants collaborating on service design initiatives. He will reflect on his experience as a service design consultant across a wide range of private and public sector projects, highlighting challenges faced along the way.
Become a member!
https://www.service-design-network.org
Follow us on Twitter: https://twitter.com/sdnetwork
Or on LinkedIn: https://www.linkedin.com/company/2933277
Like us on Facebook: https://www.facebook.com/ServiceDesignNetwork/
Behind-the-scenes on Instagram: https://www.instagram.com/servicedesignnetwork/
Digital Workplace Quick Poll: What's not, what's not!Jane McConnell
Priority topics as voted by 110 organizations worldwide in the July 2013 Quick Poll for the 2014 Digital Workplace Survey.
Lots of food for thought for digital practitioners and their eco-system of partners, consultants, agencies and vendors.
implication of digital economy toward public sectorTas Chantree
being influenced by social media , citizen expect the same standard of services from public sector as same as other private sector. Putting citizen experience at the heart of public services design is an the imperative
Piret Tõnurist from OECD's OPSI visited Sitra Lab's HERÄÄMÖ XL breakfast event on 21.11.2019.
Piret Tõnurist, an Estonian, works for the OECD’s Observatory for Public Sector Innovation (OPSI) where she promotes practical approaches in Systems Thinking and Anticipatory Innovation Governance. Piret works internationally with public-sector partners on these topics.
The presentation "Porfolios for system transformation" by Giulio Quaggiotto (Head of Strategic Innovation, UNDP) was held at Sitra's event Innovaatioportfolioryhmän luokkakokous on 5th of May, 2021.
Empower to the People - Non-invasive Governance: Meeting People Where They AreShelley Keith, MSIQ
"Governance" sounds like work. Like bureaucracy. Like "no." It doesn't have to be this way.
Governance is most effective when it looks like help and sounds like "yes." Governance should be empowering, enlightening, supportive of goals, and flexible enough to allow innovation. It should be non-invasive.
We know that most people want to succeed at whatever they're attempting to do, so let's talk about how to help all the other-duties-as-assigned folks do good work on your site even though it's probably not their primary function.
In this session, you'll learn:
*How to establish a web governance structure that meets your users where they are
*How to focus on your users' own goals to sell them on the importance of content strategy and governance
*Tactics and strategies for turning other-duties-as-assigned content contributors into quality stewards (even if they don't know that's what they are)
The need for Business design to underpin strategic and operational agility Craig Martin
Talk given at the business architecture Master Series in Sydney October 2019.
Agility is here to stay. But dig a little deeper and you will see that fundamental strategic, structural and cultural issues exist that often prevent success within large organizations. Some organizations have learnt the hard way when it comes to the missing pieces of the puzzle around organizational agility.
I was recently asked by a new-ways-of-working team to help them apply business design to create the target operating model needed to enable structural, operational and strategic agility. Is this the secret sauce that’s been missing in the agility conversations?
In this talk I’ll discuss the broader issues around agility when creating the adaptive and fast learning organization. And discuss the "secret sauce" that is missing when it comes to business heuristics and patterns.
I will also look at the areas where agility is succeeding and failing and discuss the need for multi-disciplinary architects that can help with the transition across strategic, business and delivery lenses.
PS - this is a presentation pack. I dont put everything I talk to into a slide. Some of these slides will therefore lack some context for you. Next time I'll record the talk and you can hopefully catch the story around the slides.
Presentation to Enterprise Collaboration Techfest (March 2016) on the need for Intranets and ESNs to deliver consumer-quality user experiences in order to drive business value.
Power and Service Design: Making Sense of Service Design's Politics and Influ...Service Design Network
In this talk, Gordon Ross will discuss different partnership models that exist between organizations and consultants collaborating on service design initiatives. He will reflect on his experience as a service design consultant across a wide range of private and public sector projects, highlighting challenges faced along the way.
Become a member!
https://www.service-design-network.org
Follow us on Twitter: https://twitter.com/sdnetwork
Or on LinkedIn: https://www.linkedin.com/company/2933277
Like us on Facebook: https://www.facebook.com/ServiceDesignNetwork/
Behind-the-scenes on Instagram: https://www.instagram.com/servicedesignnetwork/
Digital Workplace Quick Poll: What's not, what's not!Jane McConnell
Priority topics as voted by 110 organizations worldwide in the July 2013 Quick Poll for the 2014 Digital Workplace Survey.
Lots of food for thought for digital practitioners and their eco-system of partners, consultants, agencies and vendors.
implication of digital economy toward public sectorTas Chantree
being influenced by social media , citizen expect the same standard of services from public sector as same as other private sector. Putting citizen experience at the heart of public services design is an the imperative
Piret Tõnurist from OECD's OPSI visited Sitra Lab's HERÄÄMÖ XL breakfast event on 21.11.2019.
Piret Tõnurist, an Estonian, works for the OECD’s Observatory for Public Sector Innovation (OPSI) where she promotes practical approaches in Systems Thinking and Anticipatory Innovation Governance. Piret works internationally with public-sector partners on these topics.
The presentation "Porfolios for system transformation" by Giulio Quaggiotto (Head of Strategic Innovation, UNDP) was held at Sitra's event Innovaatioportfolioryhmän luokkakokous on 5th of May, 2021.
Empower to the People - Non-invasive Governance: Meeting People Where They AreShelley Keith, MSIQ
"Governance" sounds like work. Like bureaucracy. Like "no." It doesn't have to be this way.
Governance is most effective when it looks like help and sounds like "yes." Governance should be empowering, enlightening, supportive of goals, and flexible enough to allow innovation. It should be non-invasive.
We know that most people want to succeed at whatever they're attempting to do, so let's talk about how to help all the other-duties-as-assigned folks do good work on your site even though it's probably not their primary function.
In this session, you'll learn:
*How to establish a web governance structure that meets your users where they are
*How to focus on your users' own goals to sell them on the importance of content strategy and governance
*Tactics and strategies for turning other-duties-as-assigned content contributors into quality stewards (even if they don't know that's what they are)
The need for Business design to underpin strategic and operational agility Craig Martin
Talk given at the business architecture Master Series in Sydney October 2019.
Agility is here to stay. But dig a little deeper and you will see that fundamental strategic, structural and cultural issues exist that often prevent success within large organizations. Some organizations have learnt the hard way when it comes to the missing pieces of the puzzle around organizational agility.
I was recently asked by a new-ways-of-working team to help them apply business design to create the target operating model needed to enable structural, operational and strategic agility. Is this the secret sauce that’s been missing in the agility conversations?
In this talk I’ll discuss the broader issues around agility when creating the adaptive and fast learning organization. And discuss the "secret sauce" that is missing when it comes to business heuristics and patterns.
I will also look at the areas where agility is succeeding and failing and discuss the need for multi-disciplinary architects that can help with the transition across strategic, business and delivery lenses.
PS - this is a presentation pack. I dont put everything I talk to into a slide. Some of these slides will therefore lack some context for you. Next time I'll record the talk and you can hopefully catch the story around the slides.
Presentation to Enterprise Collaboration Techfest (March 2016) on the need for Intranets and ESNs to deliver consumer-quality user experiences in order to drive business value.
Leading big project teams webinar
Friday 1 May 2020
presented by:
Tony Llewellyn
The link to the write up page and resources of this webinar:
https://www.apm.org.uk/news/leading-big-project-teams-webinar/
Should social learning skills be part of our organisation toolkit?
Welcome to the overview results of our second snapshot survey. Social learning is fast becoming a topical issue. We chose this topic for our second survey because we believe that social learning may hold some of the keys to creating the flexible, responsive and insight driven ethos that’s essential for surviving and thriving in our complex and changeable economic context.
Our Performance Hub Survey Series is about uncovering touch-points for further discussion and debate - rather than trying to gather a mass of empirical data on the state of play. We’ll be taking these discussions further on LinkedIn over the course of the year.
Take a look at the results and join our discussions on LinkedIn: The Performance Hub LinkedIn Discussion Group.
Data Driven Culture with Slalom's Director of AnalyticsPromotable
Everyone wants to capture the benefits of big data by making better data driven decision. We are inundated by analytical tools that deliver "insights" and process information quickly.
Although often overlooked, creating a data driven culture is as important as finding the right tools to make data driven decisions. Organizations who skip this foundational element often find their investment in Data tools and personal don't yield the benefits that becoming Data Driven is supposed to unlock.
In this talk you'll learn about why creating a Data Driven culture is vital to every organization and the starting point for ensuring your data strategy generates strong impact and ROI.
Takeaways:
What is a data driven culture? Where does it start?
What happens when you implement tools (tableau, power BI, Machine Learning, etc) without first having a data driven culture
Stages of a Data Driven Culture?
How to get started?
Your Instructor: Kevin Chapin is the Practice Director for Data and Analytics at Slalom Consulting.
To see the full talk, click here: https://www.youtube.com/watch?v=7xNLgiK31Is
The world of business is changing, so how can you train the most valuable asset of your business? How can you compete and win in today’s rapidly transforming marketplace?
#DWCAU 2018 The importance of Digital Literacy on the Digital Workplace in Of...Tracy Van der Schyff
Just in the last 5 years, technology has evolved so fast that most people are struggling to keep up. Simply sending your users the Office.com URL won't cut it either. In this session I'll cover:
Literacy statistics and ROI on training
How Office 365 supports and grows digital literacy skills
Some of the amazing features released in the last couple of years in Office (that you most probably didn’t even know about)
Where and how to keep up to date with new features and releases
How IT, End User & Training roles should change
Realizing the value that Office 365 brings you will not only enable your users, but also help with changing company cultures into flourishing, creative and collaborative places to work.
Similar to Earning Relationship Capital (RC): Accounting For Your Success (20)
Building Your Social Credibility In The Era Of Standard Of Trust Leadership. In this hyper-connected, hyper-transparent, and hyper-competitive world; it is now riskier to your business as a leader, owner, or professional not to build your social credibility on social media. This is a high-level presentation on understanding the Why and the Risks.
The worlds of business and personal have fused. All interactions are personal. To sustain and grow a for-profit business will go to those leaders that proactively look out for their stakeholders interests.
Rob Peters is Founder of Standard of Trust Group and is a recognized thought leader on the topics of Leadership, Business Culture, and Relationship Capital (RC).
This deck articulates the current relationship management challenges facing many firms today and the needs to optimize and operationalize social relationships by creating Relationship Capital (RC)
Event Report - SAP Sapphire 2024 Orlando - lots of innovation and old challengesHolger Mueller
Holger Mueller of Constellation Research shares his key takeaways from SAP's Sapphire confernece, held in Orlando, June 3rd till 5th 2024, in the Orange Convention Center.
Building Your Employer Brand with Social MediaLuanWise
Presented at The Global HR Summit, 6th June 2024
In this keynote, Luan Wise will provide invaluable insights to elevate your employer brand on social media platforms including LinkedIn, Facebook, Instagram, X (formerly Twitter) and TikTok. You'll learn how compelling content can authentically showcase your company culture, values, and employee experiences to support your talent acquisition and retention objectives. Additionally, you'll understand the power of employee advocacy to amplify reach and engagement – helping to position your organization as an employer of choice in today's competitive talent landscape.
FIA officials brutally tortured innocent and snatched 200 Bitcoins of worth 4...jamalseoexpert1978
Farman Ayaz Khattak and Ehtesham Matloob are government officials in CTW Counter terrorism wing Islamabad, in Federal Investigation Agency FIA Headquarters. CTW and FIA kidnapped crypto currency owner from Islamabad and snatched 200 Bitcoins those worth of 4 billion rupees in Pakistan currency. There is not Cryptocurrency Regulations in Pakistan & CTW is official dacoit and stealing digital assets from the innocent crypto holders and making fake cases of terrorism to keep them silent.
At Techbox Square, in Singapore, we're not just creative web designers and developers, we're the driving force behind your brand identity. Contact us today.
Understanding User Needs and Satisfying ThemAggregage
https://www.productmanagementtoday.com/frs/26903918/understanding-user-needs-and-satisfying-them
We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.
In this webinar, we won't focus on the research methods for discovering user-needs. We will focus on synthesis of the needs we discover, communication and alignment tools, and how we operationalize addressing those needs.
Industry expert Scott Sehlhorst will:
• Introduce a taxonomy for user goals with real world examples
• Present the Onion Diagram, a tool for contextualizing task-level goals
• Illustrate how customer journey maps capture activity-level and task-level goals
• Demonstrate the best approach to selection and prioritization of user-goals to address
• Highlight the crucial benchmarks, observable changes, in ensuring fulfillment of customer needs
In the Adani-Hindenburg case, what is SEBI investigating.pptxAdani case
Adani SEBI investigation revealed that the latter had sought information from five foreign jurisdictions concerning the holdings of the firm’s foreign portfolio investors (FPIs) in relation to the alleged violations of the MPS Regulations. Nevertheless, the economic interest of the twelve FPIs based in tax haven jurisdictions still needs to be determined. The Adani Group firms classed these FPIs as public shareholders. According to Hindenburg, FPIs were used to get around regulatory standards.
3.0 Project 2_ Developing My Brand Identity Kit.pptxtanyjahb
A personal brand exploration presentation summarizes an individual's unique qualities and goals, covering strengths, values, passions, and target audience. It helps individuals understand what makes them stand out, their desired image, and how they aim to achieve it.
B2B payments are rapidly changing. Find out the 5 key questions you need to be asking yourself to be sure you are mastering B2B payments today. Learn more at www.BlueSnap.com.
buy old yahoo accounts buy yahoo accountsSusan Laney
As a business owner, I understand the importance of having a strong online presence and leveraging various digital platforms to reach and engage with your target audience. One often overlooked yet highly valuable asset in this regard is the humble Yahoo account. While many may perceive Yahoo as a relic of the past, the truth is that these accounts still hold immense potential for businesses of all sizes.
2. Agenda
• The Problem and the Vision
• Trends Creating the Relationship Economy
• Is There a Good Way to Measure
Relationships Online?
• Measure in Accounting Terms?
• Define a Relationship Capital Interaction
• How Relationship Capital can Help Industry
• 10 Steps to Earning Relationship (RC)
3. Current Standards for Influence
Relationship Capital (RC)
Kred
Net Promoter
Score℠ , or NPS®
7. My 2003 Epiphany
Conducting 5 year CIO Study for DePaul
University:
• “ Many CIO’s struggle with building & managing
effective business relationships.”
DePaul MBA Association Alumni Executive Panel:
• Melissa Giovagnoli of Networlding asked me:
“What is your #1 Value?”
9. Trends creating the Relationship
Economy
•
•
•
•
From Transaction to Interaction
Markets are Conversations
Ubiquitous Internet Connectivity
Personal Branding: “We Are All Independent
Contractors”
• Mass Adoption In On-line Social Networking
• Changes in Leadership Skills and Rewards
• Designing for “Trustability”
10. 21st Century Leadership Analysis
20th Century*
Leadership
Transactional
Inside-out
Top-Down
Boss to Employee
Administer
Efficient
Centralized
Information
Value in Natural resources
individual Accomplishment
Tangible Value
Credentials
Quantitiative
linear
Inputs
Time Management
Security
Specialist
Hidden Liabilities
Autocrat/Micro Manager
Workaholic
Male/Patriarchal Model
Brick & Mortar
Organizational Chart
Speak
Institution
National
Authority Confirmed
Small Array of Leadership Styles
Retirement
Failure
Authoritarian
Answers & Assertions
Broadcast & Inform
Employees
Work-Life Separation
Career Path
Servant/Ethical Leadership
21st Century*
Service
Relationships
Outside-in
Bottom-Up
leader to Leader
Empower
Effective
De-Centralized
Judgement
Value in People
Collaboration
Transformative**
Partnering
Relationships
Multi-layered
inside-out
Partner to partner
Partner & empower
Output based
Balanced
Compassion
Value in People
Collaboration/Partnerin
g
Intangible value
Stakeholder Value
Lifetime learning
Continuous learning
Soft Skills
Soft Skills
Intuitive
Agile
Outputs
Outputs
Value Management
Value Management
Adaptability
Flexibility
Adaptable Generalist
Adaptable Facilitator
Undiscovered Value
Undiscovered Value
Coach, Conductor
Coach, Facilitator
Integrated Life
Integrated Life
Female/Inclusive Model
Generational
Inclusiveness
Virtual
Global Virtuality
Digitized Information String
Big Data Analytical
Listen
Listen & absorb
Network
Global Network
global/local
Global/Local
consent Earned
Relationship Capital
Earned
Infinite Leadership Styles
Collaborative
Leadership Styles
Redeployment
Strength Based
Redeployment
Stepping Stone
Growth Conscious
Renegade
Ethical Renegade
Questions
Questions
Narrowcast & Engage
Focused and Engaging
Team Members
Associates/Peers/People
Work_life Integration
Life Path
Leadership
Work Life Integration
Integrated Path
Network Orchestrator
21. hon⋅es⋅ty - the quality of communicating and acting truthfully, stating
facts and views as best as possible, both internally and to others.
22. re⋅spect – the positive feeling of esteem for self or for another.
23. re⋅spon⋅si⋅bil⋅i⋅ty - the sense that one’s own actions are the
source or cause of outcomes; the ability to act without guidance
or superior authority.
24. sup⋅port - the act of giving help, moral or psychological assistance, or
advocacy, either to self or to another.
25. trust – the confident expectation of another’s reliability, or of
one’s own reliability.
34. How Relationship Capital Helps Our Industry
PROBLEM
SOLUTION
PROBLEM
SOLUTION
PROBLEM
SOLUTION
PROBLEM
SOLUTION
Measurement.
“My company can’t harness the networking explosion.”
“RC lets companies harness the networking explosion.”
RNIA brings Relationship Capital into the mainstream so that companies can measure the effect of the
networking revolution that is transforming their businesses, and so that kids and adults can have fun keeping
score of their networking successes.
Time Savings.
“Networking is time-consuming: too many systems involved.”
“RC makes networking fast, all-inclusive and mobile.”
RC streamlines relationship-building by introducing a common language and enabling people, products and
business units to immediately share any data, any time, on any mobile device or computer.
B2B.
“It’s hard to do business with my networking contacts.”
“RC makes commerce an integral part of networking.”
RC puts products and business units into the networking mix, enabling universal B2B coupled with the ability to
build Relationship Capital, and letting individuals easily conduct online commerce with their contacts.
Excellence.
“No one knows what success is in a networking sense.”
“RC rewards the best behavior of people and companies.”
RC ‘s simple and powerful point system makes it possible for people, products and businesses to be the best
they can possibly be. A common language and approach help individuals and companies reach their full
networking potential.
36. Would it be reasonable to look at these
things in accounting terms?
Transaction 1: I commit to delivering a report
Transaction 2: I deliver the report
Asset
1
2
Liability
37. • Make and Keep Commitments
• Positive Perceptions
“Think of RC as your FICO Score of Trustworthiness”
Bill Barouski,
President, ACH Business, US Federal Reserve Bank
44. Rob Peters Contact Info
www.StandardofTrust.com
www.twitter.com/standardoftrust
www.linkedin.com/in/robpeters59
rob.peters@standardoftrust.com
Cell: 708-819-8360
Editor's Notes
Due to the Dot Com Meltdown I established the DePaul IT Executive Leadership Lab and created a CIO Survey that tracked over 80 CIO’s over a 5 year period.
THE RELATIONSHIP NETWORKING INDUSTRY
Relationship Networking is an expanding industry requiring direction, focus and standards.
RNIA's role is to structure the industry as a formalized, accredited discipline. As the solution designed to manage the industry's growth, RNIA provides a common language, standardization of measurability, and certification.
Reputation is at the heart of relationship networking. The acquisition of reputation-building skills is therefore essential. These critical skills translate into personal success, business profitability and lower operating costs.
Most significantly, RNIA introduces Relationship Capital (RC). As a standard of measurability, RC is a key indicator of the quality of relationships, which serve to establish and maintain excellent reputations.
Developed by Karl Dunker, Behavioral Pychologist
20th Century “Carrots and Sticks” motivation
Experiment by Professor Sam Gluxburg now @ Princeton
Top 20% - Group receives $5.00
Fastest – Group Gets $20.00
One Group incented by financial rewards and one group timed on establishing norms for solving problems. The group that was incentivized took 3.5 minutes longer than the other group. I believe in free markets and this makes no sense. That is not what social science has determined. This has been replicated for over 40 years.
The TEAM SOLUTION
Routine Rule-based processes like accounting and software programming can easily be outsourced.
Everyone is dealing with their own “candle problem”
MIT Students Study: Small Reward, Medium Reward, Large Reward.
Mechanical Skills works fine
Higher incentives lead to lower performance (study funded by Federal Reserve Bank of the United States)
Not about Carrots and Sticks Incentives.
In the 21st Century “Knowledge & Relationship-based Global Economy”; It is about more autonomy, desire for mastery, and clear purpose
2 Consultants developed this and is currently implemented in 12 US companies:
Productivity goes up!
Worker Satisfaction goes up!
Turnover goes down!
“This is not utopian” (Microsoft Encarta versus Wikipedia)
Intrinsic motivators versus extrinsic
Since ROWE is a team effort (next slide)
Informal Poll of 100 Chicago-based C-level executives, 100% responded that relationships are an asset, but “goodwill” is not a good measure on the balance sheet.
If relationships are an asset, what could we measure that would be meaningful to business leaders, boards, and to all company stakeholders
According to RNIA’s CBOK (Common Body of Knowledge), Accountability is “a Relationship Capital Entity’s acceptance of liability for the consequences of its choices. The term is used to help an Entity consider the long-term effect of its actions.” CBOK’s Value of Accountability allows you to move away from a mindset where things happen “to you”
Setting and keeping your boundaries, and honoring the boundaries of others, are among the most challenging and confusing behaviors in relationships. Boundaries are innate as well as learned. Every healthy person has an internal indicator of when a boundary is being violated. A boundary, when crossed by others, will create intense feelings of anger, hurt.
Confucious asked ‘Without feelings of respect, what is there to distinguish men from beasts?’ Self respect is the benchmark upon which our values and morals are shaped. Through self respect we like ourselves because of who we are and not because of what we can or cannot do. It is to have pride and knowledge
Wikipedia describes Trust is a ‘relationship of reliance. A trusted party is presumed to seek to fulfill policies, ethical codes, law and their previous promises.’ Trust is therefore deemed a prediction of reliance on an action, based on what a party knows about the other party. Trust is a statement about what is otherwise unknown
Building “communities of trust’ is critical to managing the exponential growth of virtual networks. As social mediums continue to proliferate, people are forming clusters, hubs and global associations, primarily for professional purposes. To instill quality relationships in these social groups, RNIA’s CBOK (Common body of Knowledge) creates commonality in networking
There are two distinct aspects of trust: 1.Trustworthiness and 2.Trusting
Can we quantify the measures of trust, respect, honesty, support, etc?