The document discusses the concept of 'dao' as a holistic understanding of behavior, contrasting it with Western ontology, and emphasizes the roles and mathematical frameworks used by various C-level executives, such as CEOs, CFOs, and CIOs. It highlights the importance of aligning organizational strategies with unique asset management and effective communication to improve performance. The document also offers illustrative stories and practical insights on how to effectively navigate complexities in IT management and decision-making.

1. Cộng đồng CIO Vietnam
Talkshow
Đạo of the CIO
14 Dec 2013
YTC

2. Understanding Đạo
 A concept of 'way', 'doctrine‘, 'principle'
 Basic or fundamental set of connected behavior
 Not a 'name' for a 'thing‘, but the underlying
behavior
 Differs from western ontology: it is an active and
holistic conception of Behavior, rather than a
static, atomistic entity

3. Understanding the Behavior
•
•
Behavior starts with the Mental Framework
Maths framework everyone can understand
1+1 = 2

4. Most Things behave this way
+
=
+
=
Any Disagreement
?

5. Some behave this way
+
=
+
=

6. Chief Executive Officer
CEO
1 +1 =4
 Overall Performance
 Maximum Profit
 Minimum Cost
 Principle of Multiplier



Investments
Motivation
Branding

7. Chief Financial Officer
CFO
1 + 1 = 2.0000
 Management of all financial matters
 A job that challenges




accuracy,
accountability
returns of financial assets, and
investments.

8. Chief Information Officer
CIO
1- 1 = 1
 Not just a management job for IT systems,
 Its about how information




can be shared,
integrated and
exploited to produce better performance and
Can bring about new way of doing things.
 Communicating with the CEO, he translates his
maths of 1-1(+2)=1(+2) into 1+1=3, a language
that CEO 1+1=4 can understand

9. Chief Knowledge Officer
CKO
n
1
+
n
1
= 2
 Manage the knowledge and the use of it.
 Focus on


Accumulation
Preservation with maximum n
 Purity has escalating effect

10. Chief Risk Officer
CRO
|1 | +|1 | = 2
 This role became more significant after Sarbanes-
Oxley Act
 Compliance with applicable regulations
 Focus on



insurance,
internal auditing
fraud, and information security
 Principle of Absolutivity

11. Quality of C level person
 Has unique ability to truly understand assets in
their care
 Manage them at the highest viewpoint of the
organisation.
 Two components to this skill set


View from the TOP, and FAR,
Ability to align properties of unique asset to the vision
and translate to executable strategy that improve
performance
11

12. A story of
Properties of Unique Asset
 A man who has some camels
 When he die, his family opened his Will.

13. Complexity of Unique Asset
 But there were seventeen camels!
 Not possible to divide

17 into 1/2, or

17 into 1/3, or

17 into 1/9
 Three sons started to argue and fight
 They decided to consult their village elder, a wise old
man

14. A different Maths can Improve
Performance of Vision
 The wise man read the Will
patiently. After
giving some thoughts, he added one camel of his
own to the seventeen camels.
 So there are eighteen camels.
 He read the Will
aloud.
1/2 of 18 = 9, so first son gets 9 camels;
1/3 of 18 = 6, so second son gets 6 camels;
1/9 of 18 = 2, so last son gets 2 camels.
 9 + 6 + 2 = 17, which leaves one camel, that the
wise man took back!

15. A Story of
Learning to Play Golf
not as easy as you think!

16. Technique of Golf Swing
Pictures extracted from books

17. In 1.5 Seconds
In order to play a
good shot
many technical to
remember

18. Reframing the Golf
18

19. Golf – The Mind Game

20. Golf – the Đạo way

21. My answer to Tempo

22. The Practice of Tempo

23. Reframing the Role of CIO
 If CIO solely focus on technical issues
 Overwhelmed by many complex issues
 Work scope and load will increase over time
 Where is the TEMPO!! of the CIO?

24. Framework of IT Management
Direction
Management
Technical
Users

25. Framework of IT Management
Vision
Direction
Strategy
Objective
Management
Task
Specification
Technical
Implementation
Competency
Efficiency
Users

26. Framework of IT Management
Vision
Direction
o WHY
Strategy
Objective
Management
o WHAT
Task
Specification
Technical
o HOW
Implementation
Competency
Efficiency
Users
o WHO

27. Framework of IT Management
Vision
Strategy
Objective
Task
Specification
Implementation
Direction
o WHY
1-1=1
Management
1-1=1
Technical
o WHAT
o HOW
1-1=0
Competency
Users
Efficiency
1-1=0
o WHO

28. Framework of IT Management
Vision
Direction
1-1=1
o WHY
Strategy
Objective
Management
1-1=1
o WHAT
Technical
1-1=0
o HOW
Task
Specification
Implementation
Competency
Efficiency
Users
1-1=0
o WHO

29. Framework of IT Management
Vision
Strategy
Objective
Direction
1-1=1
o WHY
Management
1-1=1
o WHAT
Technical
1-1=0
o HOW
Task
IT Task
Specification
Implementation
Competency
Efficiency
Users
1-1=0
o WHO

30. Growing with Time
Struggle to get
things done
Working with
Challenges
Working with
eyes closed
Vision
Strategy
Objective
Task
Specification
Implementation
Competency
Efficiency

31. Growing with Time
Struggle to get
things done
Vision
Strategy
Working with
Challenges
Objective
Task
Working with
eyes closed
Specification
Implementation
Current user literacy
Competency
Efficiency

32. Growing with Time
Struggle to get
things done
Vision
Strategy
Working with
Challenges
Objective
Task
Specification
Implementation
Competency
Future user literacy
Efficiency

33. What it takes to be a C person?
Think and
Work with the
special skill of a
different maths

34. Đạo of the CIO
 To understand the maths of 1-1=1 in information
 To apply the special skills in




Vision
Strategy
Objective
Task
 Think Long Term

35. A Note about Think Long Term
 Important to get the reference datum correct
 Two common model


Extension from the Past
Connecting to the Future
 The Future of Personal Vehicle

36. Extension from the Past
 Past experience – BICYCLE
 Current setting – MOTOR BIKE
 Think Frame – wheeled vehicle

37. Connecting to the Future
 Past experience – BICYCLE
 Current setting – MOTOR BIKE
 Think Frame – Individual Transporter

38. Any QUESTIONS ?
Happy Reframing
Cảm ơn
contact me at
yuntc@c3s.com.sg