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Cộng đồng CIO Vietnam
Talkshow

Đạo of the CIO
14 Dec 2013
YTC
Understanding Đạo
 A concept of 'way', 'doctrine‘, 'principle'
 Basic or fundamental set of connected behavior
 Not a 'name' for a 'thing‘, but the underlying

behavior
 Differs from western ontology: it is an active and
holistic conception of Behavior, rather than a
static, atomistic entity
Understanding the Behavior
•
•

Behavior starts with the Mental Framework
Maths framework everyone can understand

1+1 = 2
Most Things behave this way

+

=

+

=
Any Disagreement

?
Some behave this way

+

=

+

=
Chief Executive Officer
CEO

1 +1 =4
 Overall Performance
 Maximum Profit
 Minimum Cost
 Principle of Multiplier




Investments
Motivation
Branding
Chief Financial Officer
CFO

1 + 1 = 2.0000
 Management of all financial matters
 A job that challenges





accuracy,
accountability
returns of financial assets, and
investments.
Chief Information Officer
CIO

1- 1 = 1
 Not just a management job for IT systems,
 Its about how information





can be shared,
integrated and
exploited to produce better performance and
Can bring about new way of doing things.

 Communicating with the CEO, he translates his

maths of 1-1(+2)=1(+2) into 1+1=3, a language
that CEO 1+1=4 can understand
Chief Knowledge Officer
CKO

n
1

+

n
1

= 2

 Manage the knowledge and the use of it.
 Focus on



Accumulation
Preservation with maximum n

 Purity has escalating effect
Chief Risk Officer
CRO

|1 | +|1 | = 2
 This role became more significant after Sarbanes-

Oxley Act
 Compliance with applicable regulations
 Focus on




insurance,
internal auditing
fraud, and information security

 Principle of Absolutivity
Quality of C level person
 Has unique ability to truly understand assets in

their care
 Manage them at the highest viewpoint of the
organisation.
 Two components to this skill set



View from the TOP, and FAR,
Ability to align properties of unique asset to the vision
and translate to executable strategy that improve
performance

11
A story of
Properties of Unique Asset
 A man who has some camels
 When he die, his family opened his Will.
Complexity of Unique Asset
 But there were seventeen camels!
 Not possible to divide


17 into 1/2, or



17 into 1/3, or



17 into 1/9

 Three sons started to argue and fight
 They decided to consult their village elder, a wise old

man
A different Maths can Improve
Performance of Vision
 The wise man read the Will

patiently. After
giving some thoughts, he added one camel of his
own to the seventeen camels.
 So there are eighteen camels.
 He read the Will
aloud.
1/2 of 18 = 9, so first son gets 9 camels;
1/3 of 18 = 6, so second son gets 6 camels;
1/9 of 18 = 2, so last son gets 2 camels.

 9 + 6 + 2 = 17, which leaves one camel, that the

wise man took back!
A Story of
Learning to Play Golf

not as easy as you think!
Technique of Golf Swing

Pictures extracted from books
In 1.5 Seconds

In order to play a
good shot

many technical to
remember
Reframing the Golf

18
Golf – The Mind Game
Golf – the Đạo way
My answer to Tempo
The Practice of Tempo
Reframing the Role of CIO
 If CIO solely focus on technical issues
 Overwhelmed by many complex issues
 Work scope and load will increase over time

 Where is the TEMPO!! of the CIO?
Framework of IT Management
Direction

Management

Technical

Users
Framework of IT Management
Vision

Direction

Strategy
Objective

Management

Task
Specification

Technical

Implementation
Competency
Efficiency

Users
Framework of IT Management
Vision

Direction

o WHY

Strategy
Objective

Management

o WHAT

Task
Specification

Technical

o HOW

Implementation
Competency
Efficiency

Users

o WHO
Framework of IT Management
Vision
Strategy
Objective
Task
Specification
Implementation

Direction

o WHY

1-1=1
Management
1-1=1
Technical

o WHAT

o HOW

1-1=0

Competency

Users

Efficiency

1-1=0

o WHO
Framework of IT Management
Vision

Direction

1-1=1

o WHY

Strategy
Objective

Management
1-1=1

o WHAT

Technical
1-1=0

o HOW

Task
Specification
Implementation
Competency
Efficiency

Users
1-1=0

o WHO
Framework of IT Management
Vision
Strategy
Objective

Direction

1-1=1

o WHY

Management
1-1=1

o WHAT

Technical
1-1=0

o HOW

Task
IT Task
Specification
Implementation
Competency
Efficiency

Users
1-1=0

o WHO
Growing with Time
Struggle to get
things done

Working with
Challenges

Working with
eyes closed

Vision
Strategy
Objective
Task
Specification
Implementation
Competency
Efficiency
Growing with Time
Struggle to get
things done

Vision
Strategy

Working with
Challenges

Objective
Task

Working with
eyes closed

Specification
Implementation
Current user literacy

Competency
Efficiency
Growing with Time
Struggle to get
things done

Vision
Strategy

Working with
Challenges

Objective
Task
Specification
Implementation
Competency

Future user literacy

Efficiency
What it takes to be a C person?

Think and
Work with the
special skill of a
different maths
Đạo of the CIO
 To understand the maths of 1-1=1 in information
 To apply the special skills in





Vision
Strategy
Objective
Task

 Think Long Term
A Note about Think Long Term
 Important to get the reference datum correct
 Two common model



Extension from the Past
Connecting to the Future

 The Future of Personal Vehicle
Extension from the Past
 Past experience – BICYCLE
 Current setting – MOTOR BIKE
 Think Frame – wheeled vehicle
Connecting to the Future
 Past experience – BICYCLE
 Current setting – MOTOR BIKE
 Think Frame – Individual Transporter
Any QUESTIONS ?

Happy Reframing
Cảm ơn
contact me at
yuntc@c3s.com.sg

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Đạo của người CIO

  • 1. Cộng đồng CIO Vietnam Talkshow Đạo of the CIO 14 Dec 2013 YTC
  • 2. Understanding Đạo  A concept of 'way', 'doctrine‘, 'principle'  Basic or fundamental set of connected behavior  Not a 'name' for a 'thing‘, but the underlying behavior  Differs from western ontology: it is an active and holistic conception of Behavior, rather than a static, atomistic entity
  • 3. Understanding the Behavior • • Behavior starts with the Mental Framework Maths framework everyone can understand 1+1 = 2
  • 4. Most Things behave this way + = + = Any Disagreement ?
  • 5. Some behave this way + = + =
  • 6. Chief Executive Officer CEO 1 +1 =4  Overall Performance  Maximum Profit  Minimum Cost  Principle of Multiplier    Investments Motivation Branding
  • 7. Chief Financial Officer CFO 1 + 1 = 2.0000  Management of all financial matters  A job that challenges     accuracy, accountability returns of financial assets, and investments.
  • 8. Chief Information Officer CIO 1- 1 = 1  Not just a management job for IT systems,  Its about how information     can be shared, integrated and exploited to produce better performance and Can bring about new way of doing things.  Communicating with the CEO, he translates his maths of 1-1(+2)=1(+2) into 1+1=3, a language that CEO 1+1=4 can understand
  • 9. Chief Knowledge Officer CKO n 1 + n 1 = 2  Manage the knowledge and the use of it.  Focus on   Accumulation Preservation with maximum n  Purity has escalating effect
  • 10. Chief Risk Officer CRO |1 | +|1 | = 2  This role became more significant after Sarbanes- Oxley Act  Compliance with applicable regulations  Focus on    insurance, internal auditing fraud, and information security  Principle of Absolutivity
  • 11. Quality of C level person  Has unique ability to truly understand assets in their care  Manage them at the highest viewpoint of the organisation.  Two components to this skill set   View from the TOP, and FAR, Ability to align properties of unique asset to the vision and translate to executable strategy that improve performance 11
  • 12. A story of Properties of Unique Asset  A man who has some camels  When he die, his family opened his Will.
  • 13. Complexity of Unique Asset  But there were seventeen camels!  Not possible to divide  17 into 1/2, or  17 into 1/3, or  17 into 1/9  Three sons started to argue and fight  They decided to consult their village elder, a wise old man
  • 14. A different Maths can Improve Performance of Vision  The wise man read the Will patiently. After giving some thoughts, he added one camel of his own to the seventeen camels.  So there are eighteen camels.  He read the Will aloud. 1/2 of 18 = 9, so first son gets 9 camels; 1/3 of 18 = 6, so second son gets 6 camels; 1/9 of 18 = 2, so last son gets 2 camels.  9 + 6 + 2 = 17, which leaves one camel, that the wise man took back!
  • 15. A Story of Learning to Play Golf not as easy as you think!
  • 16. Technique of Golf Swing Pictures extracted from books
  • 17. In 1.5 Seconds In order to play a good shot many technical to remember
  • 19. Golf – The Mind Game
  • 20. Golf – the Đạo way
  • 21. My answer to Tempo
  • 23. Reframing the Role of CIO  If CIO solely focus on technical issues  Overwhelmed by many complex issues  Work scope and load will increase over time  Where is the TEMPO!! of the CIO?
  • 24. Framework of IT Management Direction Management Technical Users
  • 25. Framework of IT Management Vision Direction Strategy Objective Management Task Specification Technical Implementation Competency Efficiency Users
  • 26. Framework of IT Management Vision Direction o WHY Strategy Objective Management o WHAT Task Specification Technical o HOW Implementation Competency Efficiency Users o WHO
  • 27. Framework of IT Management Vision Strategy Objective Task Specification Implementation Direction o WHY 1-1=1 Management 1-1=1 Technical o WHAT o HOW 1-1=0 Competency Users Efficiency 1-1=0 o WHO
  • 28. Framework of IT Management Vision Direction 1-1=1 o WHY Strategy Objective Management 1-1=1 o WHAT Technical 1-1=0 o HOW Task Specification Implementation Competency Efficiency Users 1-1=0 o WHO
  • 29. Framework of IT Management Vision Strategy Objective Direction 1-1=1 o WHY Management 1-1=1 o WHAT Technical 1-1=0 o HOW Task IT Task Specification Implementation Competency Efficiency Users 1-1=0 o WHO
  • 30. Growing with Time Struggle to get things done Working with Challenges Working with eyes closed Vision Strategy Objective Task Specification Implementation Competency Efficiency
  • 31. Growing with Time Struggle to get things done Vision Strategy Working with Challenges Objective Task Working with eyes closed Specification Implementation Current user literacy Competency Efficiency
  • 32. Growing with Time Struggle to get things done Vision Strategy Working with Challenges Objective Task Specification Implementation Competency Future user literacy Efficiency
  • 33. What it takes to be a C person? Think and Work with the special skill of a different maths
  • 34. Đạo of the CIO  To understand the maths of 1-1=1 in information  To apply the special skills in     Vision Strategy Objective Task  Think Long Term
  • 35. A Note about Think Long Term  Important to get the reference datum correct  Two common model   Extension from the Past Connecting to the Future  The Future of Personal Vehicle
  • 36. Extension from the Past  Past experience – BICYCLE  Current setting – MOTOR BIKE  Think Frame – wheeled vehicle
  • 37. Connecting to the Future  Past experience – BICYCLE  Current setting – MOTOR BIKE  Think Frame – Individual Transporter
  • 38. Any QUESTIONS ? Happy Reframing Cảm ơn contact me at yuntc@c3s.com.sg