1. The document discusses the registration process for wholesale sellers on Paytm. It outlines the key documents required like PAN card, cancelled cheque, address and GST proofs.
2. It provides step-by-step instructions on creating an account through the seller portal, verifying details, uploading documents and checking application status. Common reasons for rejection are also highlighted.
3. For existing B2C sellers, it explains how to either create a separate wholesale account by sharing details with an agent or manage both businesses through a common account.
Offline to online (O2O) - Training manual in EnglishPaytm
In this module, we will discuss-
Overview of O2O
Registration and login on Paytm seller panel
Uploading and managing catalogue
Payments
Order processing
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3. Four documents which are mandatory for signup process for you as a seller-
Document
needed for
signup
Cancelled cheque
PAN card
Company and warehouse address proof
GST certificate
What are the documents you need for signup process?
4. Cancelled cheque
Description
• Scanned copy of blank cancelled cheque on company name will only be taken to verify bank details
• Cancelled cheque to be provided with Name- printed/Company stamp/Hand written
• In case of hand written or company stamp on the cheque, it should be supported with Bank pass book or bank
mandate form
• In case of absence of cancelled cheque, the declaration letter from bank with bank details mentioned on bank
letter head with signature and stamp of authorized bank signatory can be considered
• Bank statement will not be considered for as valid document
• No overwriting or correction on cheque should be there
What are the documents you need for signup process?
5. PAN card
Description
• PAN card stands for Permanent Account Number, it’s mandatory for financial transactions
• PAN card should be on company name. However in case of sole proprietor it can be on seller name
• Scanned copy of PAN card is mandatory for verification
• Photocopy/online snapshot of PAN card will not be considered
What are the documents you need for signup process?
6. Company address proof
Description
• Address proof is a document which is required to verify your company address details
• Scanned copy of GSTIN, Electricity/Telephone bill, rent invoice, lease agreement, Aadhaar card, driving
license, bank passbook on company name will only be considered
• In case of sole proprietor, the company address proof can be on seller name
• Electricity bill/Telephone bill/invoice should not be more than 3 months old
What are the documents you need for signup process?
7. Warehouse address proof
Description
• Warehouse address proof is a document which is required to verify your warehouse address details
• In case warehouse is in different state, GSTIN certificate of the new warehouse state should be provided
• However in case of exempted categories, seller can provide Electricity/Telephone bill, rent invoice, lease
agreement
• Electricity bill/Telephone bill/rent invoice should not be more than 3 months old
What are the documents you need for signup process?
8. GSTIN
Description
• GSTIN stands for Goods & Services Tax Identification number needed from every seller for registration to sell
his products online
• It is mandate to provide the GSTIN
• It should be on your company name. However in case of sole proprietorship, it can be on seller name
What are the documents you need for signup process?
10. How to register for wholesale?
To register for wholesale, visit “seller.paytm.com” and follow these steps
Enter your credentials to
signup as a new seller
1
1
Click on “Sell on Paytm”
button
3
Note – It’s preferable to use the Google chrome browser to sign up and login on Paytm Mall seller panel.
3
2
Click on the check box to
accept the terms and
conditions
2
11. How to register for wholesale?
The moment you click on
Sell on Paytm, you‘ll get this
notification asking you to
click on the link sent to the
registered mail ID to verify
the seller panel account
4
Note – You will receive a verification mail on your registered email ID. Click on the given link to verify your email ID
and you will be directed to the seller panel home page
4
12. How to register for wholesale?
This verification mail you’ll
receive on your mail ID. You
have to click on Verify email
address
4a
4a
13. Enter your registered email id5
5
6
7
7
6 Enter your password
Click on Login
How to register for wholesale?
14. How to register for wholesale?
Mobile Verification –Enter the
OTP, click on the Verify tab
If you want to change your mobile
number then follow these steps-
• Click on edit number
• Enter new number
• Enter the OTP
• Click on verify tab
8
8
15. How to register for wholesale?
Select “Yes” here9a
9a
9b
Enter the agent code here9b
16. How to register for wholesale?
Select ‘Yes’ here10a
10a
10b
Enter “W12345” as the agent
code
10b
17. How to register for wholesale?
11a
Click here to select the brands in
which you deal
11a
18. How to register for wholesale?
11b
Type here the brand name and
press Enter
Here you can select multiple
Brands
If your brand is not listed in the
dropdown then you can enter the
new brand here
11b
19. How to register for wholesale?
Click here to select the category
of the product in which you deal
12a
12a
20. How to register for wholesale?
Enter the type of the product and
select the category from the
dropdown
Here you can select multiple
categories
12b
12b
21. How to register for wholesale?
Click on Save details
12c
12c
22. How to register for wholesale?
Here you can check your
personal details
13
13
23. How to register for wholesale?
Enter the business details here
14a
14a
24. How to register for wholesale?
Click on Choose File and upload
the scanned copy of your
Business address proof
14b
14d
14b
Click on check box to
acknowledge the statement
14c
Click on Save Details14d
14c
25. How to register for wholesale?
Enter PAN card details
15a
15a
26. How to register for wholesale?
Click on choose file and
Upload the scanned copy of
the PAN card
15b
Click on Next
15b
15c
15c
27. How to register for wholesale?
Enter the bank details
16a
16a
28. How to register for wholesale?
Click on choose file and
Upload the scanned copy of
cancelled cheque
16b
16c
Click on Save details
16b
16c
29. How to register for wholesale?
If the verification of your PAN
card or bank details has failed
then you can check the same
here
You have to re-upload/ submit
the correct data to get it
verified
16d
Your PAN card and Bank details will be verified on real time basis
16d
30. How to register for wholesale?
If your PAN card or bank
details are verified successfully
then you can check the same
here
Now you can continue to fill
your warehouse details
16e
16e
31. How to register for wholesale?
Enter the warehouse details
17a
17a
32. How to register for wholesale?
17b
Upload the scanned copy of
the valid warehouse address
proof
Enter the GSTIN details
Select “Yes”
17c
17d
17b
17c
17d
17e
Click on save details17e
33. How to register for wholesale?
Here you can check your
profile status
18
18
34. How to register for wholesale?
Click on “Check Profile status”
tab
19
19
35. How to register for wholesale?
Here you can check the status of the documents20
20
36. How to register for wholesale?
If documents are rejected then here you can check their status21
21
37. How to register for wholesale?
You can check here which
document has been rejected
and why it happened?
In this case, enter the correct
information and upload correct
attachment then submit the
details
22
22
38. Cases of rejection
Unregistered GSTIN number details has been shared
Missed to provide the attachments in JPEG format or Shared
the blurred images of the documents in attachments
Details mismatch in correspondence to the supporting documents
Saving account cancelled cheque didn't have company stamp
What are the cases of rejection once your documents are
uploaded?
40. How to register for wholesale (for sellers already
registered in B2C)?
If you are already register in B2C then you can also get registered in wholesale by following these steps-
To create a separateaccountfor wholesale To get a commonaccountfor wholesaleand B2C
Sharethe detailswith your Paytm wholesale
onboardingagent
Your wholesaleaccountwill be createdandyou
will be notifiedvia mail
Uploadyour cataloguefor wholesalevia
supporttab
Manage yourwholesaleandB2C businessfrom
the same selleraccount
