The document discusses the REDS Interactive Whiteboard, including: - It allows teachers to write, paint and erase on a projection surface like a traditional whiteboard using an IR pen. - Setup requires connecting the USB receiver to the computer and calibrating the projection area. - Common problems and their solutions are provided, such as ensuring the USB is correctly connected, replacing batteries, and avoiding sunlight interference. - Contact information is provided for technical support.

1. REDS Interactive Whiteboard
A Smart, Easy, and Cost-Saving Solution
Technical Support by
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2. REDS Interactive Whiteboard
 What is REDS Interactive Whiteboard?
 How to assembly the equipment ?
 How to start for first time using?
 How to solve the problems in the course of using
Gouis Co., Ltd. www.gouis.com

3. REDS Interactive Whiteboard
What is REDS Interactive
Whiteboard? ？
REDS Interactive whiteboard can make teachers quickly master the skill inheriting
traditional teaching habits. In writing mode, the traditional teaching habits is kept,
teachers can writing, painting, erase, choosing any color according to his needing and
idea.
After preparation of the calibration which confirm projection area and the relative
projector position, and fixing project resolution, the IR interactive kit can catch IR signal
into the mouse pointer moving, clicking action. With different whiteboard software or
drawing application, the IR interactive kit can real-time control computer operation, and
content changing will real-time display on the projection area.

4. REDS Interactive Whiteboard
How to assembly the equipment ?
1. Prepare the USB wire,
connect the flat mouth of
data wire into USB port of
PC. computer
2. Connect the
other side of USB
wire to the REDS
receiver.
Installation Completed

5. Step 1
How to start for first time
using？
Step 1:Copy the whiteboard driver on your desktop

6. Step 2
Step 2:Double-click the software icon
Or Right-click the software icon to open it
Notice:
OK----The software icon will appear in the bottom right corner of the screen
NG----USB is not connected to the device
One LED will light up
If the USB is connected

7. Step 3
Step 3:Click the software icon in the bottom right corner of the
screen and click the “Position calibration ”
Notice: Click the point by IR pen
The device will be OK When you click all the
points by IR pen.

8. REDS Interactive Whiteboard
First time
That is all !
Just need 3 steps for the first time using !
Next time
You only need to do the Step 2 for next time.
The device can remember the positioning data

9. REDS Interactive Whiteboard
Color
Thickness
Pen
Line
Ellipse
Windows/whiteboard
Erase
Delete all
Cut
Windows/Note
Function Menu

10. REDS Interactive Whiteboard
How to solve the problems in
the course of using ?
Through the observation of A B C
LED light is equipment judgment
C B A
Through the camera to judge
whether the infrared pen is ok
The device can be disturbed by sunlight, flames, incandescent light, because they contain
bands of infrared light the device need. Please avoid such interference as following:

11. REDS Interactive Whiteboard NO
. Problems Reasons Solutions
5.1 All the lights are not
bright
1: USB cable not connected to the computer
2: USB cable not connected to the equipment
3: Computer power off
1: Connect USB cable correctly
2:Connect USB cable correctly
3:Computer power on
5.2 Light C is off
1：Signal pen failure
2：Device and the driver does not match
3：Projection area exceeds the device signal area
4 ：Equipment failure
1：Refer to 5.9
2：Use the drive inside CD
3：Adjust the position of receiver, refer to 2.4
4：Replace with new device
5.3 Light C flashes(IR pen
does not work)
1:Disturbing signal within the working area like
sunlight or other signal (Observe whether light C
keep flashing)
1: Get window curtains or exclude disturbing
signal, refer to 3.2
5.4 Light C flashes(IR pen
does not work)
1: low battery
2:Curve set too small
3: Working area too big
4:Receiver and sender distance too far
1：Replace with new battery
2：Set parameters larger
3：Adjust the angle of receiver, refer to 2.4
4：Adjust the angle of receiver, refer to 2.4
5.5 In positioning setting, can
not be located correctly 1：Refer to 5.2 and 5.3 1：Refer to 5.2 and 5.3
5.6 Sawtooth in writing 1：Refer to 5.4 1：Refer to 5.4
5.7
Kept jitter mouse is adsorbed
in a given region of the screen,
or irregular jumps
1：Refer to 5.3 1：Refer to 5.3
5.8 Mouse position and click
position offset
1:Fixed position relationship between the projection
area and the receiver is moved 1: Reset the position
5.9 Pen fault
1：IR pen not light, battery input wrong
2：Inside electronic component damaged
3：The light us weak see from camera
4：The back cover is not tightened, the pen shell
and battery cover is not conductive
1：Input battery correctly
2：Replace the IR pen
3：Low battery, change new one
4：Forced to tighten the back cover (limited to
aluminum electronic pen)

12. REDS Interactive Whiteboard
Tel: +886 - 2 - 8522 7717
Fax: +886 - 2 - 8522 7716
Technical Support by
TW Trade Technology, LLC.