Sowmya Devi M V is a Red Hat Linux administrator with over 8 years of experience supporting Linux, Solaris, HP-UX, and Windows servers. She has extensive experience installing, configuring, and maintaining Linux environments, including with Red Hat, Oracle Solaris, Veritas Clustering, and virtualization software like VMware. Currently she works as a Linux system administrator at DHL Supply Chain, where her responsibilities include application support, database management, scripting, and security administration.

1. REDHAT LINUX ADMINISTRATOR
Sowmya Devi M V
Email Id:sowmyadevi.mv@gmail.com,
Mobile: +65 84328343
Career Objective:
To accelerate myself as a successful professional in the field of Information Technology with
utmost diligence, perfection and sincerity so as to attain organizational as well as personal goals
and to scale the zenith of occupational challenges.
Professional Summary:
 8+ years of Experience on Linux Platform.
 Have worked on Red Hat Linux/ Oracle Solaris/ HP UX. Server Hardware support like Dell
Power Edge, Hp Proliant, and Sun X series.
 Installation and configuration of Solaris, Linux for new build environment. Build / implement
UNIX server in VM ware environment.
 Have worked on Veritas Cluster administering activities like Service group creation/deletion,
file system creation/extension, Service group switchover.
 Provide support for UNIX technical infrastructure during the delivery of a project and
throughout warranty. Produce and maintain UNIX technical standards and documentation
 Linux Volume Manager (LVM), EXT3, VMFS
 Monitoring system, Determine issue and diagnose the issue.
 Knowledge on Scripting such as Shell. Analyzing the system and provide the report for
troubleshooting.
 Have been providing effective On call support during out of office hours.
 Have successfully handled various ‘production down’ incidents and have got numerous
appreciations for getting customers out of ‘sticky’ situations.
 Excellent technical documentation skills and general written, oral and interpersonal
communication skills.
Technical Skills
 Solaris : Solaris11,10,9,8,ZFS ,HP-UX - HP-UX 11.xx
 Linux : RedHat(4,5 & 6)
 Windows : Windows server 2008 etc ..
 Monitoring tools : NAGIOS, Sysload, Tivoli

2.  Database : Oracle SQL
 High availability: VCS,SFHA,MCSG,SUN cluster
 SAN : SUN StorageTek,HP,NetApp,Hitachi(HDS)
 Scripting: Shell and Batch Scripting, Perl Scripting
 Hardware: SUN,HP,DELL,IBM(enterprise servers,blades)
 Solutions: VMWARE 5.X,Hadoop,Big Data
 Certification : Redhat Certified System Administrator 6 – RHCSA & RHCE
 Networking : HTTP, TCP/IP, SSH, SFTP, FTP, DNS, DHCP
 Reporting tools: Cognos
Professional Experience
DHL Supply Chain ( August 2015 – till date)
Designation : Linux System administrator
Job type : Permanent
Business Line : Warehousing
Environment : Linux, AIX, Cognos, Oracle SQL & PL/SQL, Tivoli
Roles & Responsibilities:
 Implement and maintain the technical configuration of application packages according to
business requirements and vendor specifications
 Application patch processes (delivery, installation, testing, scheduling, tracking and
development as & when required
 Working as a Key member handling various projects across APAC region like Hong Kong,
Thailand, India, Japan, China and Australia.
 Change Request processes (initiation, response, action, release and tracking)
 Application and database access (according to user roles and requirements)
 Database management working on SQL & PL/SQL.
 Shell Scripts Writing to Support the automation process.
 Issues and risks associated with client implementations
 Application scripts, packages and reports
 Data retention policies (at all levels) and Disaster Recovery plans (includes testing) are
implemented.
 Working on design, implement and maintain the security of application packages according to
governance requirements, business requirements and vendor specifications.
 Provision of production support for technical problems related to the configuration and/or
security of application packages
 Produce system documentation for :- technical configuration, security administration and
operational procedures

3.  Participate as an integral and active member of the AP Regional IT Solution Development
Team.
 Web methods development like JBOSS etc.
 Report Development experience (Crystal reports &/or Cognos,ZPLII)
 Weekend, Oncall Support, Compulsory and Optional work from home facility also available.
Wipro technologies (Sep, 2008 – July 2015)
Project Experience
Project 1:
Client : Credit agricole corporate and investment bank
Rôle : Linux Administrator
Duration : Aug ‘12 to till date
Client:
Crédit Agricole CIB is the Corporate and Investment Banking arm of the Crédit Agricole Group,
the world’s ninth-largest, Europe's third-largest and France's first-largest bank on the basis of Tier
1 capital (The Banker - July 2009).
Project : CACIB
Business Line : Banking and financial services
Role : LINUX Admin
Environment : Linux, HP unix, Solaris, VCS, Nagios, HP Service manager
Team Size : 10
Roles & Responsibilities:
 Working as consultant in UNIX administration for managing/designing/deploying of multiple
flavors of Unix/linux on enterprise servers and virtual servers through HyperV/Vmware
 Working on almost all the flavors of UNIX SOLARIS,LINUX,HPUX,AIX
 Working with large user database on LDAP & NIS
 Periodically perform patch upgrade, OS upgrade, Firmware upgrade and psp upgrade on
all Linux, hp-unix and Solaris servers.
 Delivering ITIL based processes like Incident, Change, Problem, Request management etc.
 Adding Disks and File system Administration.
 NFS configuration & administration.
 Configuring and monitoring Disk mirroring using LVM.
 Kernelre-configuration, Monitoring & troubleshooting with performance related issues.

4.  User Management & Administration, LDAP Administration, File system management, Swap
space management
 Configuring and managing network interfaces
 Basic creation and troubleshooting on scripting like Shell.
 Printer administration like setting up printer queues and administering (CUPS, CLIMP).
 As this is trading bank all of their trading transactions happen on high availability VCS cluster
implemented on RHEL and have been working on complete implementation and
maintenance of these clusters
 Have been working on all sorts of high availability infrastructure with clustering, CA
replications, HORCM and OS hardening
 Have been working on multiple banking applications like SUMMIT, MUREX, KONDOR,
INFINITY and their Unix dependencies.
Project 2:
Client : Eurotax Glasses’
Role : Linux Admin
Duration : January ‘12 to June ‘12
Client: Glass's, part of EurotaxGlass's, Europe's leading supplier of automotive business
intelligence across 30 countries - has developed tailored solutions for the automotive industry for
76 years.
Project : ETG
Business Line : Manufacturing & Hi-Tech
Role : LINUX Admin
Environment : Linux, Remedy, Nagios
Team Size : 3
Roles & responsibilities:
 User Administration - Creating Users through SFI director, Enabling/Disabling User Accounts.
 Configuring RAID, NFS and FTP and Apache server.
 Configured and Implemented the VMWare ESXi-3.5 Virtualization and reduced the no of
servers.
 Logical volume creation.
 DNS, NTP configuration and Postfix setup.
 Responsible for providing IT assistance to include application support, hardware and software
installation and
 Troubleshooting.
 Through Remedy Tool solving the Tickets and monitoring the alarms.
 Resetting User ID’s passwords, Management of user accounts and access controls to client
data.
 Responsible for the implementation, support, administration and management of Linux
workstations.

5.  Managed file permissions & ownership for important directories & files.
 Health check and taking reports on daily basis
 Maintaining escalation process & SLA depends on the severity levels
 Coordinating with Customer Experience Center (CEC) for Sevier issue
 Worked on ticket tracker tool - Remedy, Sales Force
 Coordinating with vendor for hardware issue
Project 3:
Client : Capital One, Richmond, USA
Role : Unix/Linux Support
Duration : Dec’08 to Dec ‘11
Client: Capital One - Diversified financial services company offering a broad array of credit,
savings and loan products to customers in the United States, UK, and Canada. Ranked # 206
among the Fortune 500 companies with a global customer base of 48.9 million.
Project : Enterprise Production Support
Business Line : Banking/Finance
Role : UNIX/LINUX Support
Environment : Linux, hp-Unix, Control –m, HPSM, Teradata
Team Size : 24
Roles & responsibilities:
 Debugging the UNIX script failures which run in production servers, and if not in the scope,
escalating to the next Level.
 Managed file permissions & ownership for important directories & files.
 Basic UNIX skills including shell scripting and similar system programming.
 Gathering Customer requirements on a periodical basis.
 Strong interpersonal and communication skills with good problem-solving
attitude.
 Improving and refining the existing process and generating reports detailing the
performance metrics.
 Sending Daily/Weekly/Monthly incident Review reports to the customer.
 Documenting existing/new processes and Ctrl-M jobs.
 Attending periodic review meets on deliverables submitted.
 Proficiently mentoring the new joiners of the team, hence helping them out in
handling applications individually.
 Worked on the HPSM to provide time to-time status of the work on the tickets
related to any Unix Batch job issues.
 Involving in the Application KT’s that happen when a new release happens.
 Maintaining escalation process & SLA depends on the severity levels
Certifications and trainings:

6.  Completed certification on RHCSA(Redhat certified system administrator) and
RHCE(Redhat certified engineer) 6.1. Certification ID : 130-048-929
 Certified IBM 6.1 Administration (Certification ID: SR7750157)
 Certified in oracle 9i sql.
 Attended class room trainings on Veritas clustering services, shell scripting, Redhat linux.
 ITIL V3 Certified
Awards & Recognitions:
 Best performer for two consecutive quarters (2009-2010).
 Got appreciation for performing Weekend intervention plan effectively.
 Best team for two consecutive years in my present project
 We were named as DREAM TEAM for outstanding performance
Educational Qualification:
 Master of Computer Applications – MCA (Corres) from Madurai Kamaraj University in 2011.
 Bachelors of Computer Science (B.Sc.) from Queen Mary’s, Chennai in 2008.
Personal Profile
 Name : Sowmyadevi M V
 Date of Birth : 03-04-1987
 Age : 29
 Status : Married
 Gender : Female
 Nationality : Indian
 Languages Known : English, Tamil
 Passport Number : H1235752
 Fin no : G5342611K
Declaration
I hereby declare that the information furnished above is true, correct and complete to the best
of my knowledge
Date:
Sowmya Devi M V

7.  Completed certification on RHCSA(Redhat certified system administrator) and
RHCE(Redhat certified engineer) 6.1. Certification ID : 130-048-929
 Certified IBM 6.1 Administration (Certification ID: SR7750157)
 Certified in oracle 9i sql.
 Attended class room trainings on Veritas clustering services, shell scripting, Redhat linux.
 ITIL V3 Certified
Awards & Recognitions:
 Best performer for two consecutive quarters (2009-2010).
 Got appreciation for performing Weekend intervention plan effectively.
 Best team for two consecutive years in my present project
 We were named as DREAM TEAM for outstanding performance
Educational Qualification:
 Master of Computer Applications – MCA (Corres) from Madurai Kamaraj University in 2011.
 Bachelors of Computer Science (B.Sc.) from Queen Mary’s, Chennai in 2008.
Personal Profile
 Name : Sowmyadevi M V
 Date of Birth : 03-04-1987
 Age : 29
 Status : Married
 Gender : Female
 Nationality : Indian
 Languages Known : English, Tamil
 Passport Number : H1235752
 Fin no : G5342611K
Declaration
I hereby declare that the information furnished above is true, correct and complete to the best
of my knowledge
Date:
Sowmya Devi M V