The document discusses recruitment and selection procedures for supervisors in the hospitality industry. It describes how supervisors work with HR to recruit employees, both internally and externally. It provides advantages and disadvantages of internal and external recruiting. It also outlines the duties of HR staff and provides examples of tools used in recruitment like job descriptions, specifications, and alternative work schedules. Interview questions are discussed, differentiating between open-ended and closed-ended questions. Categories of questions to avoid in interviews are also listed.