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Trends and Drivers of Change in European
Primary Care




Dr Rebecca Rosen
Senior Fellow
The Nuffield Trust

29th Jan 2013

                                           © Nuffield Trust
Primary care as first point of access to health services

• First-line clinical care for undifferentiated health problems
• Increasing focus on prevention and screening
• May be founded on general practice, but is more than the work
  of generalist doctors, and may include other disciplines
• Provided by generalist clinicians, sometimes working as part of
  a multi-professional team (doctors, nurses, pharmacists or
  other community health workers)
• Is typically a level of care between self care and specialist care
• May be designed around a registered population

                                                                  © Nuffield Trust
Changing scope of primary care

• Traditionally including:
   • assessment of undifferentiated symptoms;
   • diagnosis, triage and onward referral;
   • treatment of episodic illness
   • provision of palliative care
   • prevention and health promotion .
• Increasingly likely to involve:
   • care coordination for people with complex problems;
   • areas of ‘specialist’ care (eg endoscopy, minor surgery.
     diagnostics ) enabled by new medical technologies
   • new forms of access such e consultations
                                                                © Nuffield Trust
Multiple drivers of demand


        Lack of access                 Rising patient
         to social care                expectations


New providers/               Primary               Aging
supply induced                care               populations
   demand

            Rising                         New
         prevalence of                    medical
        chronic disease                technologies
                                                         © Nuffield Trust
Wide variations in inputs across Europe

Relative provision of GPs, specialists and other doctors in Europe        No. of doctors per 1000 population in
                                                                          Europe




  Public expenditure on health as a % of GDP in EU member states (2008)




                                                                                                        © Nuffield Trust
Primary care ‘fit for the future’

Attributes                            Sustainability
• Comprehensive                       • Financial
• Patient-centred                     • Workforce
• Co-ordinated                        • Public trust
• Continuous if required              • Fit with wider health system
• Accessible
• Safe and High Quality
• Population focused
•Adapted from Agency for Healthcare
                                                                  © Nuffield Trust
Research and Quality 2013
The Primary Care Paradox....




‘... a paradoxical situation: the tension
between the relative weakness and un-
attractiveness of this level of care versus the
intention to assign critical strategic functions
to it’
From:Primary Care In The Driver’s Seat? Saltman, Rico and Boerma (eds) 2006



                                                                        © Nuffield Trust
Drivers of change: political and policy trends

• Significant regional variations across Europe
    • Political and economic foundations of health systems
    • Impact of financial crisis on health sector
    • Interactions between health and other sectors (eg social care)

• Some overarching themes
    • Coordination of care
    • Diversification of providers/growing role for private sector and
      increasing use of choice and competition
    • Experiments with primary care purchasing and new payment
      mechanisms
                                                                         © Nuffield Trust
    • Care delivery innovations
Mechanisms for change: Integration and coordination

• Croatia: GP led polyclinics.
   • GPs employed under contract (health insurance funds) renting
     space to specialists with whom they can make shared care
     decisions about complex patients
• Germany: Disease management programmes (DMPs)
   • Lead doctors (usually a family physician) coordinate care
     related to selected chronic conditions.
   • Evidence based criteria for referral to specialists
   • Patient self-management support
   • Financial incentives to providers to deliver DMPs


                                                                    © Nuffield Trust
Mechanisms for change: Privatisation, markets and new
business models

• Large scale privatisation of
  family medicine clinics in CEE
• Pluralisation of provision and
  new primary care providers
• Corporatisation of primary care
• New ‘convenience clinics’ and
  walk-in centres
• New business models for
  blending primary and specialist
  services (polyclinics, integrated
  care pathways)
                                                        © Nuffield Trust
Mechanisms for change: payment innovation

• Dutch DBC payments for chronic conditions
    • Integrated payments for selected chronic conditions
    • Payment for a year of care delivered to specified standards
    • Negotiated with groups of practices


• Clinical commissioning in the English NHS
    • Compulsory GP membership of budget holding clinical
      commissioning croups
    • Influencing primary care practice and buying other services


                                                                    © Nuffield Trust
Mechanisms for change: delivery innovations


Electronic and telephone access
to primary care

• NHS Direct :
   • 24 hour telephone advice from
   nurses following algorithms

   • NHS Direct web site
       - symptom checker
       - patient information pages
       - healthy living advice

                                              © Nuffield Trust
Challenges for the Eurosummit

• What are the essential characteristics of a primary care
  system that is fit for the future?
• Which emerging business models for primary care
  organisations are best supporting the development of
  services that are fit for the future
• What is enabling primary care reform in European countries
• Can we replicate and embed these factors
• What does this offer to European health policy and
  management practice?


                                                               © Nuffield Trust
www.nuffieldtrust.org.uk


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                                      © Nuffield Trust

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Rebecca Rosen: Trends and drivers of change in primary care

  • 1. Trends and Drivers of Change in European Primary Care Dr Rebecca Rosen Senior Fellow The Nuffield Trust 29th Jan 2013 © Nuffield Trust
  • 2. Primary care as first point of access to health services • First-line clinical care for undifferentiated health problems • Increasing focus on prevention and screening • May be founded on general practice, but is more than the work of generalist doctors, and may include other disciplines • Provided by generalist clinicians, sometimes working as part of a multi-professional team (doctors, nurses, pharmacists or other community health workers) • Is typically a level of care between self care and specialist care • May be designed around a registered population © Nuffield Trust
  • 3. Changing scope of primary care • Traditionally including: • assessment of undifferentiated symptoms; • diagnosis, triage and onward referral; • treatment of episodic illness • provision of palliative care • prevention and health promotion . • Increasingly likely to involve: • care coordination for people with complex problems; • areas of ‘specialist’ care (eg endoscopy, minor surgery. diagnostics ) enabled by new medical technologies • new forms of access such e consultations © Nuffield Trust
  • 4. Multiple drivers of demand Lack of access Rising patient to social care expectations New providers/ Primary Aging supply induced care populations demand Rising New prevalence of medical chronic disease technologies © Nuffield Trust
  • 5. Wide variations in inputs across Europe Relative provision of GPs, specialists and other doctors in Europe No. of doctors per 1000 population in Europe Public expenditure on health as a % of GDP in EU member states (2008) © Nuffield Trust
  • 6. Primary care ‘fit for the future’ Attributes Sustainability • Comprehensive • Financial • Patient-centred • Workforce • Co-ordinated • Public trust • Continuous if required • Fit with wider health system • Accessible • Safe and High Quality • Population focused •Adapted from Agency for Healthcare © Nuffield Trust Research and Quality 2013
  • 7. The Primary Care Paradox.... ‘... a paradoxical situation: the tension between the relative weakness and un- attractiveness of this level of care versus the intention to assign critical strategic functions to it’ From:Primary Care In The Driver’s Seat? Saltman, Rico and Boerma (eds) 2006 © Nuffield Trust
  • 8. Drivers of change: political and policy trends • Significant regional variations across Europe • Political and economic foundations of health systems • Impact of financial crisis on health sector • Interactions between health and other sectors (eg social care) • Some overarching themes • Coordination of care • Diversification of providers/growing role for private sector and increasing use of choice and competition • Experiments with primary care purchasing and new payment mechanisms © Nuffield Trust • Care delivery innovations
  • 9. Mechanisms for change: Integration and coordination • Croatia: GP led polyclinics. • GPs employed under contract (health insurance funds) renting space to specialists with whom they can make shared care decisions about complex patients • Germany: Disease management programmes (DMPs) • Lead doctors (usually a family physician) coordinate care related to selected chronic conditions. • Evidence based criteria for referral to specialists • Patient self-management support • Financial incentives to providers to deliver DMPs © Nuffield Trust
  • 10. Mechanisms for change: Privatisation, markets and new business models • Large scale privatisation of family medicine clinics in CEE • Pluralisation of provision and new primary care providers • Corporatisation of primary care • New ‘convenience clinics’ and walk-in centres • New business models for blending primary and specialist services (polyclinics, integrated care pathways) © Nuffield Trust
  • 11. Mechanisms for change: payment innovation • Dutch DBC payments for chronic conditions • Integrated payments for selected chronic conditions • Payment for a year of care delivered to specified standards • Negotiated with groups of practices • Clinical commissioning in the English NHS • Compulsory GP membership of budget holding clinical commissioning croups • Influencing primary care practice and buying other services © Nuffield Trust
  • 12. Mechanisms for change: delivery innovations Electronic and telephone access to primary care • NHS Direct : • 24 hour telephone advice from nurses following algorithms • NHS Direct web site - symptom checker - patient information pages - healthy living advice © Nuffield Trust
  • 13. Challenges for the Eurosummit • What are the essential characteristics of a primary care system that is fit for the future? • Which emerging business models for primary care organisations are best supporting the development of services that are fit for the future • What is enabling primary care reform in European countries • Can we replicate and embed these factors • What does this offer to European health policy and management practice? © Nuffield Trust
  • 14. www.nuffieldtrust.org.uk Sign-up for our newsletter www.nuffieldtrust.org.uk/newsletter Follow us on Twitter (http://twitter.com/NuffieldTrust) © Nuffield Trust