1. LANGUAGE SKILLS
SUBMITTED TO :
DR.SHAISTA KHALID
SUBMITTED BY:
BISSAM (ROLL NO.25)
DEPARTMENT:
BS EDUCATION
SESSION:
2023-2027
2. REAL LIFE LISTENING:
Listening is a crucial aspect of real-life
communication and takes place in various
contexts, each with its unique purpose,
expectations, and dynamics. Here's how
listening is applied in different situations:
3. 1.Listening in Everyday Conversations:
•Purpose: The primary purpose of everyday listening is to
understand and engage in conversations with friends, family, and
acquaintances. It fosters social connections, maintains relationships,
and facilitates daily interactions.
•Expectation: In everyday conversations, the expectation is to
actively listen, show interest in the speaker's words, and respond
appropriately. People typically expect empathy, support, and shared
understanding from listeners.
•Response: Responses can include verbal cues like agreeing,
disagreeing, asking questions, or offering personal insights.
Nonverbal responses, such as nodding, smiling, and maintaining
eye contact, are also important.
•Visibility of Speaker: In face-to-face conversations, the speaker is
usually visible to the listener, allowing for nonverbal cues like
facial expressions and gestures to complement verbal
communication.
4. 2.Listening in the Workplace:
•Purpose: Workplace listening is essential for understanding
instructions, exchanging information, and collaborating on projects.
Effective workplace listening contributes to productivity and
successful teamwork.
•Expectation: In a professional setting, the expectation is for
listeners to be attentive, ask questions for clarification, and provide
appropriate feedback. Active listening is key to avoiding
misunderstandings.
•Response: Responses in the workplace often involve executing
tasks, reporting progress, or offering constructive feedback.
Effective communication helps align goals and tasks.
•Visibility of Speaker: Workplace communication can occur face-
to-face, via email, phone calls, or video conferencing. In remote
settings, visual cues may be limited, making active listening skills
even more critical.
5. 3.Listening in Educational Settings:
•Purpose: In education, listening is essential for students to absorb
information from teachers and instructional materials. It is
fundamental to learning and academic success.
•Expectation: Students are expected to listen actively, take notes,
and engage with the material to understand concepts and apply
them to assignments and exams.
•Response: Responses in education involve participation in class
discussions, completing assignments, and demonstrating
understanding during assessments.
•Visibility of Speaker: In traditional classrooms, students can see
and interact with the teacher. In online or distance learning, the
visibility of the speaker may be limited to video or audio
recordings.
6. 4.Listening in Counseling and Therapy:
•Purpose: In therapeutic contexts, listening plays a
central role in helping individuals express their
thoughts and emotions, providing support and
guidance.
•Expectation: Therapists are expected to employ
empathetic and nonjudgmental listening, while clients
are encouraged to express themselves openly.
•Response: Responses may include reflective listening,
offering insights, and guiding clients through self-
discovery and personal growth.
•Visibility of Speaker: In therapy sessions, the speaker
(client) is visible to the therapist, facilitating nonverbal
communication and emotional expression.
7. Listening serves distinct purposes in various real-life
situations, and the expectations, responses, and visibility
of the speaker differ accordingly. Effective listening is not
only about hearing words but also about understanding
the context, emotions, and intentions behind the message,
contributing to successful communication in diverse
settings.