The pharmacist can fill prescriptions, assess potential side effects of medications, and provide guidance on how and when to take medications. They can also help organize medication schedules and act as an advocate for patients by consulting with doctors. Key information provided on prescription labels includes the patient and doctor names, medication name and instructions, expiration date, number of refills, and pharmacist name. Receipts list the medication cost, taxes, amounts paid by insurance plans and patients.

1. Visiting the pharmacy

2. Introductions…
What is your name?
What is your country of
origin?

3. Class Objective
To learn what your pharmacist can do for you
To learn how to read prescription labels
To 8 new words related to visiting the pharmacy

4. Class Agenda

5. Have you ever been to see a pharmacist?
How was your experience?
Question

6. Activity one: Vocabulary Review
Member of a nationut
Side-effects
prescription
Empty stomach
drowsy
assess
pharmacy
pharmacist
a note written by a doctor so you can get medicine
to evaluate
a place that distributes medication
an unintended result of taking a medication
containing medication
no food in your stomach
sleepy
a person you go to for medications
Medicated

7. Activity two: Fill-in-the-blank
1. Your pharmacist can _______________ your medications.
2. This medication may make you feel ___________________ . Don’t drive after using it.
3. Can you tell me about the ________________________ of this medication?
4. This ointment is ________________, so you need a prescription to use it?
5. He responded t
6. It is ______________________ to send a thank you note after a job interview.
7. __________________ quickly after you are called for another job interview.
8. Responding __________________ after a job interview will make a good impression.
assess
drowsy
medicated prescription
empty stomachside-effects
pharmacy
pharmacist

8. Tom and Nancy
Tom
Nancy
Tom
Nancy
So Nancy, how was your visit to the
doctor yesterday?
It went well. The doctor gave me a
prescription for my sore throat and
now I feel great!
Oh? I am very happy for you! What kind
of medication did she give you?
It’s a cough syrup. I tried some of
those under the counter medications,
but they didn’t work. The only
problem with this medication is that
there are side effects.

9. Tom and Nancy
Tom
Nancy
Tom
Nancy:
Tom:
Side effects? What kind?
Well, it made me feel drowsy, and if I
took it on empty stomach , I felt
nauseous.
Well, that’s too bad, but as long as
you took precautions.
Exactly. I made sure I didn’t drive the
day I took the medication and I
always took it with food.
Good for you Nancy. It always good to
read the directions on the label

10. Listen to a dialogue.
What important points do you hear?
Activity 3
Image by public domain pictures / 18043 images shared under CCO

11. Listen to a dialogue:
Johanna
Johanna
Alicia
Johanna
Alicia
Johanna
Alicia
Alicia
So, how was your job interview?
It was great, but I don’t know what to do now.
What do you mean?
I am just nervous I guess. I hate waiting for the call.
You know that there are things that you can do now, right?
There are things you can do now that may help you get the job.
Such as what?
I am not following you.
For starters, you could send a thank you note. That will make a good
impression.Johanna
Alicia
I have horrible penmanship. That may make a bad impression!

12. Listen to a dialogue:
Johanna
Alicia
Johanna
Alicia
Johanna
Alicia
Johanna
Alicia
Alicia Thanks for the help, Johanna!
In that case, tell me what to write and I’ll write it for you!
Great! Thank you. Now, anything else I can do?
Well, did they give you a timeline as to when they would make the hiring
decision?
Oh yes! Great idea. This is when I’ll also send additional information
about myself.
No, but I’ll do that now. I definitely want to be prepared in case I get
called in for another job interview.
Yes, she said within the week.
On Monday, If you haven't heard anything you can send a follow-up e-
mail.
Johanna Exactly. Now, did you write down any notes based on the job interview?
Exactly.

13. Let’s learn what your pharmacist can
do for you!
Activity 4

14. 1. Your pharmacist can fill your
prescription.

15. 2. Your pharmacist can warn you of any
potential side-effects of your medication.
Will this medication

16. 3. Your pharmacist can tell you when
and how to take your medication
• They can recommend the best time of day to take your medication.
• They can recommend if you should take it before or after your meals.

17. 4. Your pharmacist can help you
organize your medications
• This demonstrates that you are professional!

18. 5. Your pharmacist can be your health
advocate
• He or she can consult with your doctor on your
behalf to discuss the best medication for you.
• He or she can recommend when you should see
your doctor to help improve your health.

19. Activity One: matching
Prescription.
medication
Cough syrup
Under the counter medication
Side effects
drowsy
Empty stomach Tired
Before a meal
nauseous
.
Directions
A written direction for the use
and preparation of a medication.
medicine
A liquid medicine for your sore throat.
Medicine you can buy without a
prescription from your doctor.
An unplanned result (usually negative)
of taking a medication
Tired
Before a meal
A feeling that you want to vomit
Written guidelines at to how you
should take a medication
To be careful

20. Lets review a typical
prescription bottle
label...

21. A TYPICAL PRESCRIPTION BOTTLE
LABEL
Concord Pharmacy
2395 Bayview Road
Winnipeg, Manitoba
R2X 0C7
(204) 555-6798
RX 230678
Dr. P. Flemming
John Adrian Adams
Take one tablet three times a day at meal times
Take all medication
Penicillin Exp. 2015
Refills:0 Pharmacist: Sheila Montgomery
Name of
pharmacy
Address of
pharmacy
The RX numberName
of
doctor
Name of patient
Directions for use Name medication
And expiration date
Number of refills remaining
Name of your pharmacist

22. A TYPICAL PRESCRIPTION BOTTLE
RECEIPT
Concord Pharmacy
2395 Bayview Road
Winnipeg, Manitoba
R2X 0C7
(204) 555-6798
April 15, 2013
Retail: $65.29
GST: $0.00
PST: 0.00
Total: $65.29
Your plan pays: $52.23
Your deductible: $5.00
Your total: $18.06
Paid today: $57.23 (MasterCard)
DATE OF
PURCHASE
COST
Taxes
Paid by group plan
Deductible
Amount you pay
Amount paid

23. Explanation of terms
Refill When your doctor gives you more
medication without another prescription
RX number A number given to your prescription. You
may use this number when re-ordering
your medication
Expiration date The date by which you should use your
medication. It may be go bad after this
date.
Group plan A plan (usually with your work) which will
pay for all or part of your medication.
Deductible An annual (or monthly) amount you must
pay to have your group plan- whether you
use your plan or not.
Co-payment A small amount you pay every time you
use your group plan.

24. Activity Two
Let’s review five
prescription bottle
labels and receipts

25. Sample Label One
Belmont Pharmacy
87 Lancelot Drive
Winnipeg, Manitoba
R2C 0D7
(204) 555-5481
RX 231689
Dr. P. Richards
Carmen luongo
Take two once a day at breakfast
Take all medication
Penicillin Exp. 2015
Refills:2 Pharmacist: Patricia Chan
1. What is the
Name of the pharmacy?
2. When should the
medication be taken?
3. What is the type of
medication?
4. How many refills are
available?
5. What is the name of the
pharmacist?

26. Sample Receipt One
Belmont Pharmacy
87 Lancelot Drive
Winnipeg, Manitoba
R2C 0D7
(204) 555-5481
May 30, 2013
Retail: $37.18
GST: $0.00
PST: 0.00
Total: $37.18
Your total: $37.18
Paid today: $37.18 (debit card)
1. What is the total cost
Of the medication?
2. How much tax was
paid?
3. How did the client
pay?

27. Sample Label Two
Rexall Pharmacy
190 Boulder Bay
Winnipeg, Manitoba
R2p 0Y8
(204) 555-9715
RX 189638
Dr. P. Thomas
Ima Aster
Rub ointment onto infected area 3 times a day, as needed.
Take all medication
Penicillin Exp. 2015
Refills:1 Pharmacist: Hiwet Habte
1. What is the
Name of the
pharmacy?
2. When should the
medication be taken?
3. What is the type of
medication?
4. How many refills
are available?
5. What is the name
of the pharmacist?

28. Sample Receipt Two
Rexall Pharmacy
190 Boulder Bay
Winnipeg, Manitoba
R2P 0Y8
(204) 555-9715
April 15, 2013
Retail: $25.17
GST: $0.00
PST: 0.00
Total: $25.17
Your plan pays: $20.14
Your deductible: $5.00
Your total: $10.03
Paid today: $10.03 (MasterCard)
1. What is the
total cost
Of the
medication?
2. How much
tax was paid?
3. How did the
client pay?

29. Sample Label Three
Carberry Pharmacy
1009 Dunstone Road
Carberry , Manitoba
R3T 0P8
(204) 555-7831
RX 986453
Dr. Germine
Olga Harper
Take 1 teaspoon twice a day at meal times
Take all medication
Penicillin Exp. 2015
Refills:0 Pharmacist: Ivy Hippolyte
1. What is the
patient’s
name?
2. How many
teaspoons
are to be
taken in a
single day?
3. How many
refills are
allowed?

30. Sample Receipt Three
Carberry Pharmacy
1009 Dunstone Road
Carberry , Manitoba
R3T 0P8
(204) 555-7831
November 19, 2013
Retail: $41.09
GST: $0.00
PST: 0.00
Total: $41.09
Your plan pays: $41.09
Your deductible: $5.00
Your total: $5.00
Paid today: $5.00(cash)
1. What is the
total cost of the
medication?
2. How much
did the client
pay?
3. How did the
patient pay?

31. Sample Label Four
Hello Neighbor Pharmacy
3 Crescent Bay
Steinbach, Manitoba
R2G 8T3
(204) 555-5309
RX 083589
Dr. J. Oyelana
Elmer Nijimbere
Take two tablets once a day at breakfast
Penicillin Exp. 2015
Refills:3 Pharmacist: Jeanne Takwa
1. What is the
name of the
pharmacy?
2. In what city is
the pharmacy?
3. What the
name of the
patient?
4. How many
tablets are to
be taken every
day?

32. Sample Receipt Four
Hello Neighbor Pharmacy
3 Crescent Bay
Steinbach, Manitoba
R2G 8T3
(204) 555-5309
June 17, 2013
Retail: $83.20
GST: $0.00
PST: 0.00
Total: $83.20
Your plan pays: $41.60
Your total: $41.60
Paid today: $41.60 (cash)
1. What is the
date of the
prescription?
2. What was the
cost?
3. How was the
medication
paid for?

33. Sample Label Five
Dauphin Pharmacy
42 Lipton Road
Dauphin, Manitoba
T7V 0G4
(204) 555-6534
RX 459412
Dr. A. Babb
Abraham Asmerom
Take one tablet three times a day at meal times
Take all medication
Penicillin Exp. 2015
Refills:2 Pharmacist: Ju Yun Park
1. What number
can you call if
there are
questions
about this
medication?
2. Who is the
patient?
3. How many
tablets are
taken
everyday?
4. How many
refills are
allowed?

34. Sample Receipt Five
Dauphin Pharmacy
42 Lipton Road
Dauphin, Manitoba
T7V 0G4
(204) 555-6534
January 29, 2013
Retail: $109.46
GST: $0.00
PST: 0.00
Total: $109.46
Your plan pays: $109.46 (by reimbursement)
Your deductible: $0.00
Your total: $109.46
Paid today: $109.46 (MasterCard)
1. What is the date of the
prescription?
2. What was the total cost ?
3. How much did the client
pay?
4. How was the bill paid?

35. Types of Medications
Capsules
Flickr image by CIMMYT (http://bit.ly/1kP99rp)

36. Types of Medications
Ointment
Flickr image by nicodemus_ chan (http://bit.ly/1nUDDH6)

37. Types of Medications
Tablet
Flickr image by dennoir (http://bit.ly/1geM61g)

38. Types of Medications
Teaspoon of cough syrup

39. Activity: listen
Does Dong have group insurance ?
How much is Dong’s co-payment?
What are two precautions Dong must take with her medication?
What is a side effect of her medication?

40. Dialogue
Pharmacist: Hello . How may I help you today?
May I have this prescription filled, please?Patient:
Yes I do, here is my card.
Great. Thank you. Your prescription will be filled
in just a few minutes.
A few minutes later....
Here is your medication. Your co-payment is
$5.00. You can sign for it here.
Patient Thank you.
Of course. Do you have group insurance?Pharmacist:
Patient:
Pharmacist:
Pharmacist:

41. Dialogue
Pharmacist: Do you have any questions about this medication?
Patient Yes, do you have any advice for me
about this medication?
Pharmacist:
Yes, be sure to take this medication with a meal. Also,
be careful if you plan to drive. This drug could make
you drowsy.
Patient
Thank you. I’ll be careful.
Pharmacist Do you have any other questions?
Patient: Yes, can I take aspirin with it?
Pharmacist: Yes.
Patient Thank you!