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RE-IGNITE YOUR
BUSINESS
GROWTH
How to Grow Revenue in
any Economy
Stephen N. Davis
“Partnering With Clients to Drive
Sustainable Profitable Growth”
It’s Still SCARY
Out There

2000 – 2013 ©CXO Advisory Group
High Unemployment

2000 – 2013 ©CXO Advisory Group
Companies Cut Back
on Marketing & Sales

2000 – 2013 ©CXO Advisory Group
Tightened
Management Controls

2000 – 2013 ©CXO Advisory Group
Stagnant Sales

2000 – 2013 ©CXO Advisory Group
Strategic Planning

2000 – 2013 ©CXO Advisory Group
- 2013 ©CXO Advisory Group
Most Plans Fail

87.5

%

COMPANIES FAILED TO ACHIEVE PROFITABLE
GROWTH, ALTHOUGH MORE THAN 90% HAD
DETAILED STRATEGIC PLANS.
Source: Bain Consulting Study – Harvard Business School
2000 – 2013 ©CXO Advisory Group
Focus is on Marketing

& Sales Tactics

2000 – 2013 ©CXO Advisory Group
That is Why You Fail

At Strategic Planning
2000 – 2013 ©CXO Advisory Group
- 2013 ©CXO Advisory Group
Your Business Model

Does it
Still Make
Sense??
2000 – 2013 ©CXO Advisory Group
Photo Credit: Flickrcc/PilotTheatre
2000 – 2013 ©CXO Advisory Group
2000 – 2013 ©CXO Advisory Group
People HATE Change

2000 – 2013 ©CXO Advisory Group
Some Never
Challenge Status Quo
2000 – 2013 ©CXO Advisory Group
They View the World
from the Inside

2000 – 2013 ©CXO Advisory Group
2000 – 2013 ©CXO Advisory Group
1955 Fortune 500

87

%

Are Gone

2000 – 2013 ©CXO Advisory Group
Strategic Failures

2000 – 2013 ©CXO Advisory Group
Some Survive
In Living Death
2000 – 2013 ©CXO Advisory Group
ADAPT
or
DIE!
2000 – 2013 ©CXO Advisory Group
1
2000 – 2013 ©CXO Advisory Group

Discover the
New Reality
Turn & Face
Disruptive Change

2000 – 2013 ©CXO Advisory Group
C riticism
Resistance
Assasins
Pressure
2000 – 2013 ©CXO Advisory Group
“Never let a
good crisis go
to waste”

2000 – 2013 ©CXO Advisory Group
Strategic Superstars

2000 – 2013 ©CXO Advisory Group
2

Rebuild Your
Buyer’s Profile

2000 – 2013 ©CXO Advisory Group
What’s The
Buyer’s Journey?

2000 – 2013 ©CXO Advisory Group
What is the
Buyer’s PAIN?

2000 – 2013 ©CXO Advisory Group
What Do They
Care About?
Business

Consumer

Lower Risk

Health

Status
Environmental

Saving Money

Value

Family

Customization
Customer Engagement

Finance
Convenience/Time Saver
2000 – 2013 ©CXO Advisory Group

Productivity

Usability

Market Penetration
Competitive Advantage
Increased Sales
Where Do You
Find Them?

2000 – 2013 ©CXO Advisory Group
Who or What
Influences Them?

2000 – 2013 ©CXO Advisory Group
How Do They Want to
Engage and Buy?

2000 – 2013 ©CXO Advisory Group
Who is Involved in the
Purchase Decision?

2000 – 2013 ©CXO Advisory Group
What Are the Sales
Trigger Events?

2000 – 2013 ©CXO Advisory Group
Have You Defined
A Sales Cycle?

2000 – 2013 ©CXO Advisory Group
Buyer’s Cycle
is the Key

2000 – 2013 ©CXO Advisory Group
3

Align Marketing
& Sales

2000 – 2013 ©CXO Advisory Group
2000 – 2013 ©CXO Advisory Group
Sales Says

“Your
Marketing Leads
S*CK!!!”
2000 – 2013 ©CXO Advisory Group
Marketing Says

“We Send
Qualified Leads
To Sales &
They Fall into a
Black Hole”
2000 – 2013 ©CXO Advisory Group
10 More Min/Week

= $57,000
Additional Revenue Per Year

Source: IDC Sales Enablement Research
2000 – 2013 ©CXO Advisory Group
Better Aligned

5.4

%

Faster Growth Year-to-Year Basis
Than Competition
Source: MarketingProfs
2000 – 2013 ©CXO Advisory Group
Close More Business

38

%

Better at Closing than
Non-Aligned Competition
Source: MarketingProfs
2000 – 2013 ©CXO Advisory Group
Less Customer Churn

36

%

Less Customer Churn
Than Competition
Source: MarketingProfs
2000 – 2013 ©CXO Advisory Group
Sales & Marketing View
the World Differently

2000 – 2013 ©CXO Advisory Group
Marketing Looks for
Mr. Right

2000 – 2013 ©CXO Advisory Group
Sales Wants
Mr. RightNOW

2000 – 2013 ©CXO Advisory Group
When There isn’t a
Common Profile

You End Up With
2000 – 2013 ©CXO Advisory Group
Get Them Talking

2000 – 2013 ©CXO Advisory Group
Jointly Define a
“Sales-Ready Lead”

2000 – 2013 ©CXO Advisory Group
4

Refocus Marketing
to the New Reality

2000 – 2013 ©CXO Advisory Group
Develop Sales Tools
Specific to Buying Cycle

2000 – 2013 ©CXO Advisory Group
Have a Formal Lead
Management System

5

New Lead

Registered Lead
Buying Cycle

Lead Nurturing

Phone Ready Lead
TeleQualify Leads
Sales-Validate Lead
Demo/Meet/Proposal
Enter Sales Forecast
Closed Deals

2000 – 2013 ©CXO Advisory Group

Hand Off
to Sales
6

Develop a Customer
Retention Program

2000 – 2013 ©CXO Advisory Group
7

Post Mortem
On Lost Business

2000 – 2013 ©CXO Advisory Group
8

Lost Customer
Reactivation Program

2000 – 2013 ©CXO Advisory Group
Change is Scary

2000 – 2013 ©CXO Advisory Group
9

Engage Your
Stakeholders

2000 – 2013 ©CXO Advisory Group
10

Everyone is
In SALES

2000 – 2013 ©CXO Advisory Group
Turn Employees into
Brand Ambassadors

2000 – 2013 ©CXO Advisory Group
Your Employees are
Already Out There

2000 – 2013 ©CXO Advisory Group
Develop Social Media
Guidelines
Employees Commit
Social Media
Gaffes

2000 – 2013 ©CXO Advisory Group
Don’t Stifle Your
Employees

2000 – 2013 ©CXO Advisory Group
11

Measure Everything on
Contribution to Revenue

2000 – 2013 ©CXO Advisory Group
12

Fine Tune

2000 – 2013 ©CXO Advisory Group
Welcome to the
New Normal

2000 – 2013 ©CXO Advisory Group
2000 – 2013 ©CXO Advisory Group
Driving Profitable Growth

2000 - 2012 © CXO Advisory Group
Driving
Profitable Growth
We help companies optimize business
development and marketing; accelerate
sales; and seize the most attractive
growth opportunities.

2000 – 2013 ©CXO Advisory Group
CXO Advisory Group


CXO Advisory Group is a strategic operations advisory
and management firm comprised of proven C-level
executives with both breadth and depth of experience.



CXO Advisory Group Team members have achieved
success in positions ranging from: President/CEO to
COO, and VPs of Sales, Marketing, Corporate
Development and Human Resources.



Has proven success in business development and in
building US sales and distribution channels

2000 – 2013 ©CXO Advisory Group
How Can We Help You?
Business Strategy Services
•
•
•

•

Audit business practices and organization
Evaluate product and pricing strategies
Evaluate effectiveness of sales channel
Assess effectiveness of existing sales and marketing
programs

Market Entry Program
•

•
•
•
•
•

Analyze competitive landscape
Market launch strategy and plan
Channel strategy and programs
Establish sales channels
Generate sales and manage relationships
Identify and develop strategic partnerships

2000 – 2013 ©CXO Advisory Group
How Can We Help You?
Sales Channel Management
•
•
•
•

Review and revise sales channel strategies
Channel partner identification, prospecting and recruitment
Eliminate channel conflict
Channel contract development and negotiation

Interim Management Resources
•
•
•
•

Interim CEO, COO, CMO, CSO
Interim VP of Sales and Marketing
Consultant on staff
Launch team coaches

2000 – 2013 ©CXO Advisory Group
How Can We Help You?
Venture Advisory Services
•
•
•

Fine tune operations, business strategy and market entry
Assist with due diligence
Strategic business assessment of portfolio companies

2000 – 2013 ©CXO Advisory Group
Contact Information:

Stephen Davis
Interim COO/VP Sales & Marketing |
Business Consultant | Sales Channel and
Business Development Expert | Author &
Speaker
“Partnering With Clients to Drive
Sustainable Profitable Growth”
Phone:
Email:
Website:
Linkedin:
Twitter:

(508) 528-7571
sdavis@cxoadvisorygroup.com
www.cxoadvisorygroup.com
www.linkedin.com/in/stephendavis
twitter.com/stephendaviscxo

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