2. Together with you, Unfold CONSULTING defines and
implements a bespoke improvement plan, that combines
Revenue Generation tactics &
Customer Engagement methodology
4. Enhance your team skills set?
Engage with your clients?
Improve your profitability?
Increase your revenue?
What are Your Business Goals?
...Unfold designs & delivers
the right solution for you
5. Analysis
Incentives Strategy
Teams Tools
Customers
The ‘All in One’
Solution
Your ‘Hands-On’
Solution
We identify your blind
spots & revenue blockers
We design a
customised
improvement plan
We implement it
with you and your
team
We focus on revenue
opportunities
We enhance your
team experience
We motivate your
internal & external
customers
6. Our Services
Focusing on all revenue generating departments,
our audits identify what we call ‘revenue blockers’
using our own methodology. Our feedback is
provided in a clear and measurable format
We subsequently draw a precise plan of action that
integrates into your company strategy to impact on
revenue led objectives
Unfold takes on the full or partial
implementation of the agreed plan of action,
together with the in-house teams. Our
participation is based on a short time bounded
and impactful on-site/off-site collaboration
We review the plan on an ongoing basis to
ensure continued focus and results delivery.
We update your designated contacts whilst
ensuring an effective communication flow
between all parties
AUDIT
PROJECT
MANAGEMENT
7. Our Services
Unfold takes into account the economical and
infrastructure set up and combines it with a
detailed examination of the competitor set,
market mix opportunities and in-depth
industry knowledge
Our impact and added value is in establishing
and/or validating headline revenue projection
supported by a structured sales & marketing
strategy
Together with our associates, we design and
deliver bespoke training programmes that are
suited to our clients’ needs and environment
Delivered on a 1-2-1 basis or to a group, our
communication combines dynamic methods
and clarity of the objectives
FEASIBILITY
ANALYSIS
TRAINING
8. Our modular
solution
HR & Legal
Area
Hospitality
Area
Technology
Area
Your Business Outsourcing
Solution
REVENUE GENERATION
&
CUSTOMER ENGAGEMENT
Our team of experts
cover over 40
business disciplines
Expertise on demand
delivered worldwide by
hand-picked associates
Cost effective process
which impacts on
your profits
Marketing
Area
9. The Company
Unfold Consulting Ltd was set up in March 2010 to provide strategic
expertise and support in the field of Revenue Generation. The company
turned over circa £80K in year 1
We define improvement programmes that combine Revenue Generation
tactics and Customer Engagement methodology
With a growing portfolio of clients turning over £4M+, ranging from single
privately owned hotels to portfolios of operated/managed and franchised
properties , Unfold Consulting is a recognised expert in audit, strategy
setting and implementation
We impact on the front and back office functions to influence the
customer experience in view of generating higher revenues and improve
hotel/brand positioning
10. Its Founder
Sylvie Cartiser – Managing Director, has worked for 22 years in the UK in
the hospitality sector. She held various Sales & Marketing roles with Hilton
International, New Otani, City Inn Contemporary Hotels (now part of the
Hilton family), The Ascott Group (Serviced Apartments) to name a few.
Besides managing Marketing budgets of up to circa £400K, Sylvie was
responsible in her last role for a team of 11 individuals across two
countries and a portfolio generating a total revenue of circa £35M
Sylvie was awarded ‘Entrepreneur of the Year’ in 1986 when she created
‘Objectif+’ (Qualitative/Quantitative Market research) after graduation and
developed a portfolio that included Marks & Spencer, France Telecom,
Credit Agricole
As a recognised Member of the Institute of Hospitality (MIH) , Sylvie is a
firm believer in promoting best practice, enhance skills and raise the
profile of the hospitality industry
12. What our network says about
US!
“Unfold gave us a very quick and accurate
assessment of the strengths and
weaknesses of our existing team and
rapidly established a frame work for them
to follow going forward.
In 2 short months of assistance and
support we have established a fantastic
new team who have a well organised way
of working and a detailed action plan to
follow to produce the results”
Icon Hotels
"Sylvie assisted in the feasibility analysis
of numerous high-level hospitality asset
acquisitions throughout gateway cities
within the United Kingdom. Her insight
into market dynamics / performance,
competitor analysis, source / cross / key-
feeder markets and their segmentation
proved invaluable in establishing /
validating headline revenue projections,
and the investment decision process “
The Ascott Ltd
"Working with Unfold Consultancy
has given us the advantage of having
the knowledge, experience, and
active participation that were needed
in order to organise, structure, train
and having a result oriented Sales
force team.“
D-Hotel Konzept
13. Why is Unfold your Solution?
Our testimonials are
evidence of our work ethic
and ability to deliver
Our professional successes
are linked to revenue
generation, relationship
building, trust and ability to
deliver
Our ‘can do’ approach is
contagious, our training
sessions are intense
Our clients turnover
£4million +
Proven track record of
increasing
Total Revenue
Our clients are
operators, owners,
franchisees,
management
companies
14. Let’s Unfold our Partnership
and Together
Grow your Business!
Registered address: London / UK
Tel: +44(0) 20 7193 4138
Mob: +44 (0) 7957 203 362
Skype: sylvie.cartiser
Email: sylvie@unfoldconsulting.com
Website: www.unfoldconsulting.com
Company number: 7213014
VAT reg no: 112 0520 86
