RBC GRP Solutions

Enterprise Management
Solutions

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 Microsoft Dynamics CRM ………................................ customer relationship management
 IBM Cognos ………………………………………………………………………….………budgeting system
 QlikView ……………………………………………………………………….. business Intelligence System
 HRB …………………………………………………………….. personnel management system and payroll
 WMS ……………………………………………………………………….. warehouse Management System
 TMS …………………………………………………………………………….…… fleet management system
 SunSystems ………………………………………………….……………… financial management system
 Oracle JD Edwards EnterpriseOne …………………………….…….… full-featured ERP system
Content
Our solutionsOur clientsAbout company

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About company
RBC Group - provides integrated solutions for the management of medium and large enterprises,
which allow to solve the current problems of management and business process optimization.
Since 1991, our company has accumulated experience and
knowledge, which are effectively used by our offices in Russia,
Ukraine, Azerbaijan and Kazakhstan.

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Microsoft Dynamics CRM is our customer relationship management (CRM) business solution that enables
companies to market smarter, sell effectively and productively, and care everywhere. CRM—is a business
solution that helps companies improve marketing, sales, and service engagement with their customers to
drive organizational efficiency, while helping to improve customer experience
MARKETING MANAGEMENT:
•Consumers Segmentation;
•Planning and control of marketing activities and campaigns;
•Работа с маркетинговыми данными;
•Маркетинговая аналитика и отчетность;
•Marketing data management;
•Marketing analytics and reporting;
•Collaboration tools of marketing and sales;
•Sharing marketing information.
MICROSOFT DYNAMICS CRM CAPABILITIES
SALES MANAGEMENT :
•Сalls and transactions management;
•Contacts and customers, keeping the history of the interaction;
•Management of business areas;
•Planning and sales forecasting, analytics;
•Working out of the office online and offline;
•Product information, price lists, commercial offers.
SERVICE MANAGEMENT:
•Service calls and requests management;
•Maintain contacts and customer service interaction history;
•Product management and service contracts;
•Knowledge management;
•Work/project scheduling;
•Workflow Management;
•Reporting and analytics for customer service.

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EFFECTIVENESS MICROSOFT DYNAMICS CRM
•decrease of operating and administrative costs by
15-20%;
•working capital savings - from 3 to 5%;
•sales cycle reduction by 25-30%;
•transactions cost reduction by 30-35%;
•accounts receivable decrease by 10-15%.
ADVANTAGES MICROSOFT DYNAMICS CRM:
•User-friendly interface;
•Full integration with Microsoft Office System;
•powerful data analysis tools;
•simple business process management;
•monitoring project performance;
•low cost of ownership;
•fast return on investment.

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IBM Cognos —provides enterprise-class reporting, analysis, dashboard, visualization, scorecard, planning, budgeting
and forecasting capabilities that workgroups and midsize companies need at a price they can afford. This scalable,
easy-to-use solution includes the tools to discover and act on new insights quickly, while helping to minimize demands
on your IT staff.
Cognos Express includes a powerful in-memory analytics server, a common web portal and tightly integrated security
for fast, comprehensive and secure BI and planning. It plugs into existing infrastructure with minimal impact and can
be deployed in as little as an hour.
 A breadth of reporting capabilities, including financial,
production, operational, transactional, and managed reports;
 A complete, consistent view of information organization-wide
to ensure users work with the same accurate data at all
times;
 Simple, intuitive, drag-and-drop authoring capabilities for self-
service reporting by any user;
 Powerful “what-if” modeling for building and testing business
scenarios;
 Centrally managed data, business hierarchies, rules and
calculations to help eliminate data silos and inconsistencies
throughout the organization;
 The ability to drill down, sort, link and chart data;
 Prebuilt blueprints that support key business optimization
tasks, including expense and capital planning, workforce
management and profitability analysis.

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SOLUTION FOR SMALL AND MEDIUM BUSINESS
IBM Cognos Express – Planning, Budgeting and Business analytics
 Express Reporter – report generation and perform ad hoc queries
 Express Advisor – data analysis and visualization
 Express Xcelerator – analysis and optimization based on Excel spreadsheets
 Express Planner – planning, budgeting and forecasting
IBM Cognos TM1
Planning and budgeting
 Corporate Planning
 Budgeting
 Detailed and multivariate analysis
 Effective and rapid model building
 Situation Analysis "what if"
 Combining all the information in real time
 Customizable user interface
 Management Multicurrency Management
Accounting
 Metadata modeling
 Management reporting
 Consolidated Financial Statements
 Multivariate analysis
 Working with Metrics
 Event management
 Ability to work with the system through Microsoft
Office
 Key performance management indicators - KPI
 Dynamic dashboards - jobs executives and managers
IBM Cognos Business Intelligence
Business - analytics
SOLUTION FOR LARGE ENTERPRISES

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Innovative system QlikView is metadata management “the QlikView way” — a disruptive approach to data
management. It is simple and descriptive, not complex and prescriptive. Consistently capture and manage metadata as
you build analytic apps, rather than be locked into a semantic layer up front. QlikTech is redefining metadata
management just as it redefined business intelligence..
QlikView software from the category of business intelligence (BI), which allows users without special technical skills,
self-generate reports and analyze information on the activities of the enterprise in a variety of cuts, whether in the
public accounting systems companies kept this information (1C, Axapta, Access, Excel, Oracle, SAP, SQL Server, etc.).
QLIKVIEW ALLOWS:
to get a real picture of the state of affairs in the company;
to reduce certain expenditure items and to strengthen cash
flows;
opportunities for innovation, investment or acquisition of
competitive advantages;
delegate authority to staff for the implementation of
coordinated action;
to achieve the speed of getting results and finding new
opportunities and achieve economies.
THREE FUNDAMENTAL DIFFERENCES OF QLIKVIEW FROM TRADITIONAL BI-SYSTEMS:
Presentation of data in the form of an associative model
Query processing in memory (in-memory), instead of using a relational database
The highly-interactive user interface

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QLIKVIEW FEATURES
• Production activity analysis;
• Sales analysis;
• Plan vs. actual analysis;
• Marketing data analysis;
• “What if“ analysis;
• Debt analysis;
• Financial indicators analysis;
• Warehouse, purchasing and logistics analysis;
• And much more.
STATISTICS
• 24 000 + clients 570 000 + end-users
• 1100+ partners in 100+ countries
• Customer Satisfaction 96%
• 186% Payback
• Cash flow increase in 23%
• The revenue increase 16%
• Operating costs reduction 22%
• Employees productivity increase 34%

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HRB – Payroll & HR is a functionally comprehensive, stable, flexible and easy-to-manage software product that
satisfies the current HRMS requirements. This multinational solution is intended for large and mid-range companies.
HRB® Payroll & HR automates and organizes all key operations in the area of HR management, offering the following
modules:
• Staff management;
• Admission, promotion, transfer between departments, the dismissal of
employees;
• Units salary budget management, hiring, training, personnel, etc .;
• Payroll any complexity / compensation / benefits (with the possibility of
conversion and correction);
• Accounting staff time / time-keeping;
• Training and certification of personnel;
• Workflow;
• Powerful built-in report generator, including the management reports;
• Accounting in accordance with corporate standards and local regulations.
HRB’s special features include:
•Integration with business systems;
•Multicurrency;
•Multi-language support;
•Scalability;
•Multiplatform;
•Compliance with local laws and corporate requirements
HRB

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HRB – is a specialized HR-functional system for managing human resources, payroll and timecard-time.
HRB - is:
•Construction of a single, centralized software system interconnected with the minimization of the cost of its support.
•Unification and automation of HR personnel operations.
•Excluding multiple entry of the same data in different departments.
•Organization integrating all the necessary information.
•Obtaining a complete and consistent information on the quantitative and qualitative composition of the personnel
costs of staff cuts in the required data at any time for analysis and reporting.
•Automation of payroll and taxes, premiums, co-payments, vacation, sick, travel and other types of payments.
•Payroll cost monitoring and analysis.

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WMS (Warehouse Management System) – is a warehouse management system that provides the automation and
optimization of all warehousing processes of the enterprise.
The introduction of the warehouse optimizes internal trade flows due to built-in data processing operations, which
received from external sources of information and data collection terminals.
The automatization of the main stages of the storage process: the reception of the goods to the warehouse, placing,
moving inside the store, the selection for the shipment, control, planning of loading of the vehicle. Minimizing errors
the user experience has a mechanism to control and tips. The system supports the standard functions: data export,
setting up reporting, individual user desktop settings, the printed form of documents.
FUNCTIONALITY
•Targeted storage of goods;
•Optimized selection methods and product
placement (search for minimal paths, makeup, etc.);
•Exception Handling (re-grading, deficiency, excess,
etc.);
•Support Data Collection Terminal;
•Internal labeling;
•Accounting by expiry date and serial number;
•Billing warehousing services;
•Calculation of employees wages based on KPI
warehousing operations;
•Integration with other ERP-systems of the customer
(SAP, web-site, 1C, etc.).

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IMPLEMENTATION OF WMS ALLOWS:
• The number of errors in the warehouse employees
to 90%
• Number of regrading and returns of stock
• Dependence on personnel
• Time for training of new warehouse staff
• The time spent on manual data entry and
paperwork
• Warehouse processes from receiving to shipping
• The number of warehouse staff
• The use of loading equipment
• Routes of goods passage through the warehouse
• Storage space
Decrease
Optimize
• Registration and selection of goods by shelf life, parties,
serial number
• Warehouse system work
• Floating warehouse inventory without stopping
• Motivation system for the employees of the warehouse
on the basis of data on the development of each
employee
• Control of goods in real time basis
• Speed of goods selection and placement in the
warehouse up to 40%
• The accuracy of the data on the number and
placement of goods to 99%
• Precision assembly 99%
• Capacity of storage up to 20%
• Warehouse Performance up to 30%
• Customer service
Organize
Increase

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TMS (Transportation Management System) – logistics management system which can be used to build an optimal
logistic scheme of cargo delivery, and full control at all stages of its implementation.
TMS система - is the best tool for managing passenger and freight flows for modern freight forwarding and logistics
companies, as well as the departments of transportation of large distribution companies.
HOW IT WORKS

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PROBLEM DECISION:
•Misuse of transport drivers
•The strong influence of the human factor, binding to
logisticians, old-timers, who are forced to work
overtime
•Non-optimal loading of transport
•Non-optimal delivery routes
•Excessive transport costs (gasoline, fuel, rental 100%
necessary)
•Customer Claims
•Lack of control of delivery performance
•The lack of feedback to the driver, and the ability to
quickly adjust the route
•Fast integration with WMS and other accounting
systems
TMS ALLOWS:
•Create the optimal route of delivery and
transportation planning in real dates and numbers.
•Add, cancel the route or make any changes to it.
•Contents download one or more modes of transport.
•Run optimal loading of the vehicle, based on the
availability in it.
•Calculate the cost of transportation.
•Get information about finding cargo and vehicle.
•Exercise effective control room and administrative
activity.
•Monitor cash flow and expenses.

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Infor FMS SunSystems –the modern financial application. The design of the system is based on a single multi-
dimensional book with an extensive multi-currency transactions and unlimited analytical capabilities.
The ideal foundation for financial, tax and management reporting. The system implements the business processes of
procurement, sales and warehouse.
The system is available in many languages and meets all known accounting standards. Infor SunSystems is localized
and has many successful implementations, both in the world and the CIS.
INDUSTRIES APPLIED
Infor FMS SunSystems is an ideal solution for financial, insurance, budget and public institutions, distribution,
telecommunications and service companies, oil and gas companies, as well as successfully implemented in the
hospitality industry.
Infor FMS SunSystems –the world's most common package for automation of financial and economic accounting at
medium and large enterprises. Many companies have chosen Infor FMS SunSystems as the standard for automation
of financial and economic management in all of its divisions.
In Russia and CIS countries, users of the system are such well-known companies such as Mary Kay, Aerosvit Airlines,
AT & T, Radisson Slavjanskaya, Sonera Rus, Air Astana, KPO, MTS, SBC and others.

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SYSTEM ADVANTAGES
•friendly and customizable to the needs of the end-user interface
that helps the user to quickly navigate directly from one
subsystem to another;
•access rights to functions and data;
•data consolidation and conduct multidimensional financial and
economic analysis and management accounting;
•flexible reporting system, the publication of reports in the
formats XML, PDF and HTML;
•Multicurrency;
•distribution costs;
•budgeting;
•rapid adaptation to organizational changes without additional
programming;
•the international nature of solutions.
FUNCTIONAL CAPABILITIES
•Multivariate analysis;
•Analytics;
•Reporting;
•Management Accounting;
•Consolidation;
•Distribution costs;
•Multicurrency;
•Budgeting;
•The flexibility of the system.

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The JD Edwards EnterpriseOne 9.2
Financials
Human Capital
Management
Customer Relationship
Management
Assets Lifecycle
Management
Multi-Mode
Manufacturing
Supply Chain Planning
Supply (Procurement)
Supply Chain Execution
(Logistics)
Projects Real Estate and
Home Construction
Food and Beverage
Production
Order & Fulfillment
Management
Environmental
Accounting &
Reporting
Apparel (Multi-variant SKU)
Management
Productivity for end users
Visibility for decision makers
Integrated ERP w/ Deep Industry Strength
Embedded Analytics &
Operational Reporting
Full support for Apple iPad
Modern Web
Interface
Mobile Applications
on Blackberry,
Android & iOS

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SYSTEM ADVANTAGES
•FLEXIBILITY. With JD Edwards, you can change business processes
no need for reprogramming.
•COMPLEXITY. JD Edwards allows you to automate complex various
structural units of the enterprise.
•SCALABLE. JD Edwards allows you to quickly, without stopping
business, change the number of system users to switch to other
platforms and databases.
•MODULAR AND PHASED IMPLEMENTATION. A characteristic of
the integrated solution JD Edwards is that implementation can
begin with any of the subsystems, according to the chosen concept
and customer priorities.
•INTEGRABILITY. Each of the subsystems and procedures JD
Edwards can be integrated with other software used in the
enterprise.
•DISTRIBUTED COMPUTING ENVIRONMENT. JD Edwards combines
offices and divisions into a single global management system and
supports both centralized and distributed structure of information
storage.
•SECURITY AND DATA PROTECTION. JD Edwards One contains a
comprehensive package of procedures to ensure the safety and
protection of information.
FUNCTIONAL MODULES

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JD Edwards EnterpriseOne — A modular ERP software package from Oracle for oil and gas, chemical, mining, food
processing, construction, engineering, metallurgy and many other industries, including those related to transport,
marketing, supplies, etc., as well as the public sector . This system allows you to improve business performance
through a combination of standardized technology, deep experience developing enterprise solutions and a low total
cost of ownership.
The system architecture is working on both Intel and IBM platforms. The architecture consists of the following
servers: Deployment Server, Data Base Server, Enterprise Server, HTML Server.
Why Oracle?
Only JD Edwards EnterpriseOne offers a variety of databases, operating systems and hardware to build and expand
your IT-solutions and achieve business goals. JD Edwards is composed of over 80 application modules that support a
wide range of business processes and key solutions for industries such as Consumer Package Goods, Manufacturing,
Asset Intensive and Projects and Services.
Oracle JD Edwards EnterpriseOne can work with different operating systems (Windows, Linux, IBM), use a different
database management systems (MS SQL Server, Oracle Database, DB2) and Web-based server (WebLogic, IBM
Websphere). The system has the ability to lead the development and testing of both commercial operation that
allows you to not interrupt the business processes of customers during the implementation of technical possibilities
of Oracle JD Edwards EnterpriseOne are limited only by the capabilities of the operating systems, database
management systems, and server configurations, as different configurations can be used parallel and in any
combination.

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