Meet the new champ: Why HR managers go wild for QlikView 9 people intelligence software.Presented By: TopLine StrategiesJune 25, 2009
Introductions & AgendaPresentersBill Jentarra – EVP, IT Managed Services, TopLine Strategies
Michael Grollman – CTO, TopLine StrategiesAgendaWebinar Objectives
HR and Business Intelligence (BI)
Introduction to QlikView / QlikTech
Solution Demonstration
Client Success Stories
Q&AHR Objectives & BI IntersectionAcquire talent
Deploy staff
Segment talent
Retain & develop top talent
Align payroll and incentives with corporate goals
Monitor key metrics such as turnover, demographics, cost per employee, recruiting, and training effectiveness
Analyze opportunities for improvement in areas such as recruitment, attrition, and retention
Minimize the administrative burden of manual processes involved with spreadsheetsQlikView? Why Should We Care?Overview
QlikView for Business AnswersSimple, designed for every user2Any-SizeDeployments10,000XEnterprise50XServer2XLocal1XPersonalLaptopOn-PremiseMobileCloudAnalytics for Anyone and Everyone — Simple to use and learn. Designed for every user (business and technical).Instant Business Answers — Explore all of your data without limits. Never wait for a static report again.Rapid Time to Value — Measured in days and weeks.Any size deployment — Meets every business need from a single user to the largest global enterprises.Any kind of deployment — Premise, cloud, mobile (iPhone), and laptop.Enterprise-proven, IT-friendly — Successfully delivering  business answers in over 1,000 enterprise accounts.DeployAnywhere
QlikView 9 Closes the Gap BetweenSpreadsheets and Traditional BIHighAnalytic CapabilitiesPower UserLowLowHighBusiness UserSpeed/Productivity/Time to Value
Easy on the eyes
QlikView 9 is Well-Suited for the Economic DownturnQlikView 9Traditional BI Software Fast deployments - days to weeksLong deployments – months to yearsExtensive professional servicesMinimal professional services High costLow costBusiness User-driven (“Business Answers”)IT-driven
Adds Value Throughout the Business, Including HRSales, Distribution, & Financial AdvisorsSales & Revenue Analysis
Customer Targeting
Wealth Management Analysis

Meet the new champ: Why HR managers go wild for QlikView 9 people intelligence software

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    Meet the newchamp: Why HR managers go wild for QlikView 9 people intelligence software.Presented By: TopLine StrategiesJune 25, 2009
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    Introductions & AgendaPresentersBillJentarra – EVP, IT Managed Services, TopLine Strategies
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    Michael Grollman –CTO, TopLine StrategiesAgendaWebinar Objectives
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    HR and BusinessIntelligence (BI)
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    Q&AHR Objectives &BI IntersectionAcquire talent
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    Align payroll andincentives with corporate goals
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    Monitor key metricssuch as turnover, demographics, cost per employee, recruiting, and training effectiveness
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    Analyze opportunities forimprovement in areas such as recruitment, attrition, and retention
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    Minimize the administrativeburden of manual processes involved with spreadsheetsQlikView? Why Should We Care?Overview
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    QlikView for BusinessAnswersSimple, designed for every user2Any-SizeDeployments10,000XEnterprise50XServer2XLocal1XPersonalLaptopOn-PremiseMobileCloudAnalytics for Anyone and Everyone — Simple to use and learn. Designed for every user (business and technical).Instant Business Answers — Explore all of your data without limits. Never wait for a static report again.Rapid Time to Value — Measured in days and weeks.Any size deployment — Meets every business need from a single user to the largest global enterprises.Any kind of deployment — Premise, cloud, mobile (iPhone), and laptop.Enterprise-proven, IT-friendly — Successfully delivering business answers in over 1,000 enterprise accounts.DeployAnywhere
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    QlikView 9 Closesthe Gap BetweenSpreadsheets and Traditional BIHighAnalytic CapabilitiesPower UserLowLowHighBusiness UserSpeed/Productivity/Time to Value
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    QlikView 9 isWell-Suited for the Economic DownturnQlikView 9Traditional BI Software Fast deployments - days to weeksLong deployments – months to yearsExtensive professional servicesMinimal professional services High costLow costBusiness User-driven (“Business Answers”)IT-driven
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    Adds Value Throughoutthe Business, Including HRSales, Distribution, & Financial AdvisorsSales & Revenue Analysis
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    Online Channel ApplicationsExecutiveManagementExecutive Dashboards
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    Performance, Margins, CommissionsHumanResources Workforce analysis
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    Salary MonitoringLending, Payments& TransactionsTransaction Activity Analysis
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    AML / FraudInvestigationAsset ManagementPortfolio Management & Analysis
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    AUM Analysis /NAV InterpolationRisk Management & ComplianceRisk & Exposure Analysis
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    Compliance – TradedProducts, Basel II, KYC, AML, USA Patriot Act, TCFOperations, IT, & Back OfficeFinancial & Management Reporting
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    IT Systems &SLA ManagementDashboardMarketing & Product ManagementCustomer Cross-sell and Up-sell
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    Customers telling thestory… Colonial Insurance, Steve Stroupe
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    QlikView, huh?Why QlikViewis the new BI Champ in so many places”QlikTech customers have consistentlyreported high praise and satisfaction with the company and its products, and are most likely to have achieved value from the purchase of the software for performance management projects. The software interface is known for its intuitiveness and this means that end-users are likely to adapt to its use quickly.” 1 “Aberdeen is unique in that they ask CUSTOMERS for feedback on vendors. Customer’s raved about QlikView and the value that we created for them. In today’s economy, this is tremendous validation of our focus on fast value creation for customers.” Anthony Deighton, SVP Marketing, QlikTech2009 Aberdeen AXIS(TM) for BI/Performance Management1Aberdeen AXIS Report for Business Intelligence/Performance Management, January 29, 2009
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    Acknowledged Leadership ByUser Community9,740 customers
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    Adding 14.2 newcustomers every dayFanatical Customer Adoption“I’m not just a satisfied QlikView user, I’m a raving fan. With QlikView, you can easily integrate data from multiple systems and gain insight to an amazing amount of data – without having to deal with complex BI methodologies or investing in complex data cubes. It really gives you a fresh chance to see the real art of the possible.” - Steve Hunt, CIO, SI International
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    “Our staff reallymakes use of QlikView. A controller at one of our units told me that if we were to stop using our QlikView applications he would start walking around with protest placards. That is the best recommendation you can get.” - Karl-Erik Ångbäck, System Developer, EuroMaint
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    Delivering High Performancefor Many FirmsCross Industry Cross Industry 15 – 20 TB of data or 2 billion records analyzed on doctors, patients and diagnoses24,600 users at Laredo (USA) Independent School District200 GB of data or 140 million records analyzed on claims data with compression to 500MB11,000+ users at 3M56 million transactions analyzed with compression of 90%11,000+ users at Pfizer 12 million patients with interaction records analyzed11,000+ users at Sanofi-Aventis5.5 million records integrated, cleansed and analyzed5 million records pulled from multiple data sources10,000+ users at AMS (Sweden)5 million records pulled from multiple data sources4,500+ users at Bristol-Myers Squibb
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    Allows unrestricted, ad-hocanalysis of up-to-date staff portfolios to assess exposures, uncover hidden concentrations, and drill down to the record level details on people as needed, with security.Applicable Business AreasHuman Resource
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    Training & DevelopmentVP/HRHRBMSystemsDataBilling & Client Management DataTypical Challenges & Business QuestionsDo our recruitment programs attract our future managers?
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    Which employees areready for management positions?
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    What will ourstaffing needs be five years down the road?
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    Who arethe most productive employees in the company?
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    Which employees areat risk of leaving?
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    Do we havethe right skills mix to achieve our goals?HR StaffPayroll SystemsLine ManagersBenefitsSystemsQlikView Value PropositionTrends analysis
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    Salary MonitoringExecutives AndControllersAdditional Data(as needed)Solution Area – Human Resources
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    “We needed atool that allowed 3M some agility from its static control panels in its traditional BI tool. 3M needed to not only pull data from many different data sources including the data warehouse, but also provide a level of flexibility in analysis required by the numerous Six Sigma projects that define the company.”Jesus Pear Trees, IT eBusiness & Consulting Services3MChallengesCurrent BI tools were limited in their flexibility to handle the demands of Six Sigma projects and Product Margin Analysis
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    Inability to beresponsive to the business given the complexity of the BO platform and insufficient IT resourcesSolutionDeployed QlikView to more than 11,000 users across most functions worldwide:Sales Analysis: Measure POS data and analyze product margins (i.e., waterfall) across products, regions, currencies, customersSupply Chain Analysis: Assess optimal inventory levels for products through its supply chain to its distribution networkIT Analysis: Measure and audit compliance of IT systems by personnelSix Sigma Analysis: Track and measure performance across 500 projects by type, countries, # of belts, and savings. Allow project teams to easily analyze core data and have the flexibility to adjust parameters quickly and easily to identify potential areas for improvementsImplementation in hours for Six Sigma project applications
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    Leveraged QlikView Server(64-bit) and Publisher to aggregate data from the data warehouse, local databases, and Excel
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    Established two globalBI platforms – QlikView for analysis and BO (Crystal) for reporting only. Comment by user – ‘“If BO could have 10% of QlikView’s functionality, they’d be ecstatic.”About 3MDiversified technology company with a worldwide presence in the following markets: consumer and office; display and graphics; electro and communications; health care; industrial and transportation; and safety, security and protection services
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    Headquartered in St.Paul, Minnesota
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    Achieved $22.9 billionin revenue with 69,000 employees
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    Industry: High Tech,Industrial Machinery, Medical Devices, and Mill ProductsBenefits75% reduction in time required for information analysis
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    Gained visibility intoperformance of Six Sigma projects, while also improving the effectiveness and capabilities of the project teams
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    Improved inventory levelsto more closely align to actual salesQlikView Customer Snapshot – 3M
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    QlikView Customer Snapshot– Gwent Police“The use of QlikView will enable us to assess the performance of police officers and staff at all levels of the organization in detail, which with previous systems in place within the Force has not been possible. In addition, it will enable us to more clearly identify the availability of appropriately trained staff and highlight where there are shortages.” John Stafford, CIOGwent PoliceChallengesMeasure staff performance and efficiently allocate resources
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    Inability of existingperformance management system to provide the information and analysis needed by stakeholdersSolutionDeployed QlikView to ~ 2,500 employees in the force across the human resources function in the United Kingdom:Performance Analysis: Monitors staff performance and provides data essential for staff reviews such as individual performance, comparisons to aggregate data, and case historyTraining and Development Analysis: Analyze data to identify training needs and development areas for individuals and across the forceResource Management Analysis: Measures staffing against activity by station and ward level as well as criminal offense categories to identify trends and take action by allocating more resources by region or crime Rapid implementation in weeks with SunGard Public Sector
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    Selected as thebest fit and the most cost effective solution
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    Leveraged QlikView Server(64-bit) to aggregate data from SunGard Public Sector applicationsAbout Gwent PoliceEnsuring the public safety of more than 500,000 citizens covering an area of 600 square miles in the United Kingdom bounded by Abergavenny in the North, Newport in the South, Chepstow in the East and Caerphilly in the West
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    Headquartered in Croesyceiliogin Cwmbran, United Kingdom
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    Managing ~ €150 million in budget in 2008 with more than 2,500 employees in total and 1,500 police officers
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    Industry: GovernmentBenefitsImprovedmonitoring of staff performance at all levels
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    Improved performance developmentreview (PDR) reporting as future objectives can be set as a result of analyzing current performance data
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    Improved quality ofservice to victims of crime, which can help ensure the public has confidence in the force
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    Reduced the timerequired to collate statistical information by automating the production of management information“We didn’t anticipate the scope of efficiency gains possible with QlikView. It revolutionized our ability to manage data throughout our supply chain. We continue to find new ways to integrate, view and use data that are much better than what we were doing before.”Michael Mastroianni, Vice President, North American Planning, Reliability and OperationsCampbell Soup CompanyChallengesAlign demand forecasting and supply chain planning with a more dynamic model to manage an increase in new products
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    Improve inventory managementto accommodate significant increases in new products and SKUs
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    Reinforce corporate transformationstrategySolutionDeployed QlikView to ~ 50 users across 3 functions in NA:Sales Analysis: Standardize sales forecasting reports for sales and operations meetings and forecast error analysis during brand meetingsSupply Chain Analysis: Monitor daily demand signals; compare differences between current and prior monthly inventory forecasts; assess the financial implications of supply chain decisions; better align logistics and manage transportation capacity with forecasted salesOperational & Staff Analysis: Track manufacturing plants ability to meet scheduled production commitments; model hypothetical risk scenarios and assess the long range production implications using different staff modelsLeveraged QlikView Server to access and analyze massive data sets encompassing 4,500 SKUs that was ‘trapped’ in the supply chain management system and ExcelAbout Campbell Soup CompanyGlobal manufacturer and marketer of high quality simple meals, including soup, baked snacks, vegetable-based beverages, and premium chocolate products
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    Achieved $5.2 billionin revenue with 17,000 employees in NA
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    Industry: Consumer Products BenefitsMorethan 50% improvement in inventory forecasting accuracy
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    Gained ability toquickly adapt to day-to-day changes in demand and order flows in a demand driven supply network
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    Improved inventory andcost control in ensuring the right product mix is available to customers at the right time
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    Reduced transportation andworkforce costsQlikView Customer Snapshot – Campbell Soup
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    Learning more aboutQlikView’s capabilities
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    TopLine Strategies –www.toplinestrategies.com
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    Bill Jentarra –bjentarra@toplinestrategies.com
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    Michael Grollman –mgrollman@toplinestrategies.comThe Joy of SimplicityConclusion & Next Steps
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Editor's Notes

  • #4 Acquire Talent: Key insights can help HR cost-effectively find the right people in the shortest time.• Deploy Staff: To segment workforce and invest time in the key employees who make the biggest contribution.• Segment Talent: To provide opportunities for growth such as training, on-the-job experience, and mentoring.• Retain Top Talent: To identify the critical talent within the organization and ensure HR retains it.• It’s not enough for HR to simply manage administrative issues. Rather, value will lie in using a fact-based analytic approach to solve business problems and providing a longer-term viewpoint about how the organization should adjust to environmental changes.• Aligning payroll and incentives with corporate goals• Monitoring key metrics like turnover, demographics, cost per employee, recruiting, and training effectiveness• Analyzing opportunities for improvement in areas such as recruitment, attrition, and retention• Minimizing the administrative burden of manual processes involved with spreadsheets