This document summarizes a presentation on mobile usability guidelines. It discusses conducting a mobile task analysis, defining a mobile user assistance strategy, adopting mobile style guidelines, prototyping mobile user interfaces, testing accessibility on devices, and working with translators. The presentation covers best practices like minimizing typing, accommodating various screens, and considering platform differences. It provides examples of mobile interface patterns and emphasizes usability techniques for small screens like progressive disclosure and reducing words.
7 Key Mobile Usability Guidelines to Implement Now, LavaCon 2011, Marta RauchMarta Rauch
Mobile devices are the new PC. To meet the needs of mobile customers, it's time to ramp up on mobile usability and ]provide effective mobile user assistance. This presentation summarizes mobile usability guidelines, and shares key requirements for user assistance on mobile devices, including smartphones and tablets such as Android, iPhone, and iPad.
12 Key Mobile Usability Guidelines to Implement NowMarta Rauch
The document provides 12 key mobile usability guidelines for content developers to implement, including understanding mobile users and tasks, defining a mobile content strategy, adopting mobile style guidelines, developing effective user interfaces and controls, and testing on target mobile devices. It emphasizes designing for small screens, touch gestures, and accessibility across platforms.
Mobile networking is growing rapidly driven by increases in smartphone and tablet adoption. Video now accounts for over 1/3 of consumer internet traffic. Looking ahead, Huawei sees phones becoming the universal device, driven by improved screens, faster networks, and powerful chipsets. This will enable seamless sharing of content between intelligent devices and real-time HD interactions, including cloud-based multiplayer gaming. Mobile operators can capture this growth through differentiated services focused on social networking, communications, and digital media across multiple screens.
This document provides an overview and status update of the iLabs Mobile Toolbox project. It discusses how the toolbox can be used to create mobile applications through a server-side scripting approach using Widgers and Widlets. Key benefits include shorter development time, simpler client programs, and less network traffic compared to traditional Java ME programming. The toolbox is currently in beta with several external users, and the team aims to further develop documentation, tutorials, and community support going forward.
Innovations presented by Marta Rauch at WritersUA 2012:
- Single-sourcing mobile user assistance for Kindle and making it available for smartphones and tablets, including Android, iPhone, and iPad
- Google+ pages for user assistance
- Best practices for using social networks for user assistance
The document discusses current mobile research trends presented by Justin Bailey and Lorelle Vanno. It covers definitions of mobile data collection methods, changing consumer behavior with mobile technology, and a case study by Nielsen on their Life360 smartphone app research. Best practices for mobile surveys are addressed, such as optimizing for smaller screens and whether to use a mobile web browser or dedicated app. High completion rates were seen in Nielsen's Life360 studies capturing in-the-moment mobile behavior.
7 Key Mobile Usability Guidelines to Implement Now, LavaCon 2011, Marta RauchMarta Rauch
Mobile devices are the new PC. To meet the needs of mobile customers, it's time to ramp up on mobile usability and ]provide effective mobile user assistance. This presentation summarizes mobile usability guidelines, and shares key requirements for user assistance on mobile devices, including smartphones and tablets such as Android, iPhone, and iPad.
12 Key Mobile Usability Guidelines to Implement NowMarta Rauch
The document provides 12 key mobile usability guidelines for content developers to implement, including understanding mobile users and tasks, defining a mobile content strategy, adopting mobile style guidelines, developing effective user interfaces and controls, and testing on target mobile devices. It emphasizes designing for small screens, touch gestures, and accessibility across platforms.
Mobile networking is growing rapidly driven by increases in smartphone and tablet adoption. Video now accounts for over 1/3 of consumer internet traffic. Looking ahead, Huawei sees phones becoming the universal device, driven by improved screens, faster networks, and powerful chipsets. This will enable seamless sharing of content between intelligent devices and real-time HD interactions, including cloud-based multiplayer gaming. Mobile operators can capture this growth through differentiated services focused on social networking, communications, and digital media across multiple screens.
This document provides an overview and status update of the iLabs Mobile Toolbox project. It discusses how the toolbox can be used to create mobile applications through a server-side scripting approach using Widgers and Widlets. Key benefits include shorter development time, simpler client programs, and less network traffic compared to traditional Java ME programming. The toolbox is currently in beta with several external users, and the team aims to further develop documentation, tutorials, and community support going forward.
Innovations presented by Marta Rauch at WritersUA 2012:
- Single-sourcing mobile user assistance for Kindle and making it available for smartphones and tablets, including Android, iPhone, and iPad
- Google+ pages for user assistance
- Best practices for using social networks for user assistance
The document discusses current mobile research trends presented by Justin Bailey and Lorelle Vanno. It covers definitions of mobile data collection methods, changing consumer behavior with mobile technology, and a case study by Nielsen on their Life360 smartphone app research. Best practices for mobile surveys are addressed, such as optimizing for smaller screens and whether to use a mobile web browser or dedicated app. High completion rates were seen in Nielsen's Life360 studies capturing in-the-moment mobile behavior.
The document contains summaries of several projects including a portable speaker for playing music in the shower, an ergonomic container to help with shopping, an app to help split bills and track energy usage in shared homes, a tamper-proof smart smoke alarm, and more.
The document is the February 2011 issue of the News Online Xchange business newsletter from New Media Services. It provides updates on the company's products and services, including web and mobile apps. It discusses topics like what makes a good mobile app, top mobile apps for 2012, mobile apps for learning, and new products like MoBiGo and MoBiRomp for mobile content delivery and polling.
The document introduces GnoTag, a new technology that uses Bluetooth Low Energy (BLE) beacons to semantically tag everyday objects. This would allow personal AI agents to directly understand the user's world by learning the objects' semantic identities. The goal is to emulate how humans can learn something once and apply it everywhere, in order to scale information access in an increasingly connected world dominated by trillions of Internet-connected devices and sensors. Examples are given of how an AI assistant named Jane could use such semantic tagging to provide helpful information and opportunities to its user.
This document discusses three waves of computing: the Internet, mobile, and social. For each wave, it identifies the early enabling technologies and inherent advantages. It then discusses how massive amounts of data can be handled through teams of generalists and specialists. Finally, it suggests that future advantages will come from being able to process and act on available data through connected devices and software.
Sanoma Planet of the Apps by Herman Kienhuis @ NSHerman Kienhuis
Presentation by Herman Kienhuis, manager business development at Sanoma Media, about trends and experiences in mobile and tablet publishing and app development. To an audience of NS representatives, in Utrecht, January 12, 2012.
The document discusses how businesses can make the most of mobile opportunities. It addresses four key questions: 1) How mobile changes a business's value proposition by enabling new forms of communication and access to local information. 2) How mobile impacts digital destinations by requiring optimization for mobile experiences. 3) How mobile helps make smarter decisions by providing constant connectivity across devices. 4) How marketing should adapt to mobile by implementing separate mobile search campaigns and ads tailored for different locations. The document emphasizes that mobile is becoming a primary entertainment and communication device, and businesses must adapt their online presence and marketing strategies accordingly.
The document discusses various wearable technology concepts created by Frog Design studios around the world. Mnemo is an interactive friendship bracelet that records and shares memories. Tree Voice collects environmental sensor data from trees and displays it to raise awareness. Kinetik harnesses kinetic energy from the user's movement to power mobile devices. CompassGo uses location data to suggest unexpected local discoveries. Icho helps visually impaired users navigate cities. MTA Relay provides New York City subway information and times. Hello World DIY is a wearable tech kit for tween girls. AirWaves filters air quality data through a smart pollution mask and community sharing app.
The document discusses the large potential of the mobile internet market based on reports from Morgan Stanley, noting that the mobile market size will be 10 times larger than the desktop internet in both units and users. It also highlights several opportunities in the mobile sector including cloud computing, mobile social networks, application development, and hardware/software innovation.
In our latest POV Mobile: The Great Connector, we examine how mobile is changing the world and how brands can create immersive and O.P.E.N. mobile experiences to exceed consumers’ expectations.
CES Rewind
Fallon Creative Technologist Jacob Abernathy presents 10 trends you and your brands need to know about the gadgets revealed at this year's Consumer Electronic Show – ground zero for the future of consumer electronics and technology!
Jacob will put perspective on everything you missed in an engaging multimedia demonstration that details trends ranging from the rise of tablet computing, and gaming everywhere, to the explosion of car technologies powering our everyday driving.
The document discusses approaches for designing objects and services for the ubiquitous computing era. It describes identifying user needs through contextual investigation and participatory design. Services can be defined based on capabilities like delivering, sharing, or triggering information to or from objects. Mental models of objects' ecosystems can be captured using techniques like drawing network maps. Existing objects can be redesigned by augmenting them with new features enabled by ubiquitous computing technologies.
The Future of Research - Data and the Rise of Digital Scholarship presents the trends that stand to have a significant impact on the changing face of academic publishing and scholarly research. As million of connected devices come online and an unprecedented volume of information moves into digitized formats, it is still estimated that less 1 percent of this data has been analyzed. This reports presents strategic insights for how researchers can get the most out of their data while keeping a human perspective at heart, and how to concisely and effectively present insights to an information overloaded reader.
Want to Learn More About This Topic or Any Other?
Go to labs.psfk.com to learn more about accessing in-depth trend reports on industries, markets, and topics, database access, workshops, presentations and events.
The document provides an overview of key trends that will influence the future of home living, organized into three themes: Adaptive, On-Demand, and Equilibrium. Some of the 13 trends discussed include reconfigurable furniture that maximizes space; responsive systems that inform homeowners about performance and needs; on-demand networks that help access services and skills from the community; and solutions focused on balance, health, and well-being in the home. The trends are brought to life with examples of innovative products and services that could be adopted today to achieve the visions of the future home.
This document discusses the evolution of endpoint management due to increasing mobility and consumerization of IT. It notes that by 2016, 1 billion smartphones and tablets will be consumer-owned, including in the workplace. This trend is changing IT management from a device-centric to a user-centric model. The document also outlines challenges around supporting mobile devices and cloud services while maintaining security, risk management and compliance. It provides examples from a "HoneyNet" project where lost smartphones were accessed by finders for both personal and corporate data. The importance of patching third-party applications is also discussed. The document advocates for mobile management solutions like Symantec to enforce policy controls in this evolving environment.
Wearables and Technology: A Mobile Panel Moderated by Deven Nongbri - Energy ...Energy Digital Summit
This presentation was a collaboration on a social media panel at the Energy Digital Summit, 2014. Our panelists were:
Susan Farrell, Captavi
Kelsey Ruger, Cogmine
Juston Western, Cogmine
Joel Tarver, Baker Hughes
Коротка дистанція свободи: причини і наслідки кольорових революцій у пострадя...Fund for Good Politics
Критика. - 2012. - № 7-8. - С. 2-7. У цій статті автор розглядає причини та наслідки "кольорових революцій" у Грузії, Україні та Киргизстані, а також реакції на ці події в сусідніх країнах. Також автор порівнює причини з середньо-терміновими наслідками "революцій" як у окремих країнах? так і для регіону в цілому. Висновок автора полягає в тому, що "кольорові революції" не призвели до виконання "революційних" обіцянок, зупинивши лише на короткий час сповзання пострадянських націй до авторитаризму. Ресурс: Електронний архів Національного університету "Києво-Могилянська академія" (www.ekmair.ukma.kiev.ua/handle/123456789/2180)
Picnik is a free online photo editing site that allows users to decorate pictures by changing colors, adding graphics and text, and more. Users can import photos from sources like Facebook, websites, or their computer. The simple editing tools let users add various effects and text to pictures with just a few clicks. When finished editing, users can save and share their edited photos online or to an album.
Presentation on "DIY Digital" by Sean Michael Gross, Vice President at 21C Media Group, given on March 10, 2012 to the Metropolitan Opera National Council Semi-finalists.
"Beyond communications in a digital age", Robin Hamman (Edelman Europa)) EBE
Sesión de Robin Hamman (@cybersoc), de Edelman Europa. "RR.PP en la era Digital"
#EBE10. Sevilla. 19, 20 y 21 de noviembre de 2010. http://eventoblog.com
Si la población mundial se redujera a una aldea de 100 habitantes manteniendo las proporciones actuales, habría 60 asiáticos, 13 africanos, 12 europeos, 9 latinos, 5 norteamericanos y 1 habitante de Oceanía.
The document contains summaries of several projects including a portable speaker for playing music in the shower, an ergonomic container to help with shopping, an app to help split bills and track energy usage in shared homes, a tamper-proof smart smoke alarm, and more.
The document is the February 2011 issue of the News Online Xchange business newsletter from New Media Services. It provides updates on the company's products and services, including web and mobile apps. It discusses topics like what makes a good mobile app, top mobile apps for 2012, mobile apps for learning, and new products like MoBiGo and MoBiRomp for mobile content delivery and polling.
The document introduces GnoTag, a new technology that uses Bluetooth Low Energy (BLE) beacons to semantically tag everyday objects. This would allow personal AI agents to directly understand the user's world by learning the objects' semantic identities. The goal is to emulate how humans can learn something once and apply it everywhere, in order to scale information access in an increasingly connected world dominated by trillions of Internet-connected devices and sensors. Examples are given of how an AI assistant named Jane could use such semantic tagging to provide helpful information and opportunities to its user.
This document discusses three waves of computing: the Internet, mobile, and social. For each wave, it identifies the early enabling technologies and inherent advantages. It then discusses how massive amounts of data can be handled through teams of generalists and specialists. Finally, it suggests that future advantages will come from being able to process and act on available data through connected devices and software.
Sanoma Planet of the Apps by Herman Kienhuis @ NSHerman Kienhuis
Presentation by Herman Kienhuis, manager business development at Sanoma Media, about trends and experiences in mobile and tablet publishing and app development. To an audience of NS representatives, in Utrecht, January 12, 2012.
The document discusses how businesses can make the most of mobile opportunities. It addresses four key questions: 1) How mobile changes a business's value proposition by enabling new forms of communication and access to local information. 2) How mobile impacts digital destinations by requiring optimization for mobile experiences. 3) How mobile helps make smarter decisions by providing constant connectivity across devices. 4) How marketing should adapt to mobile by implementing separate mobile search campaigns and ads tailored for different locations. The document emphasizes that mobile is becoming a primary entertainment and communication device, and businesses must adapt their online presence and marketing strategies accordingly.
The document discusses various wearable technology concepts created by Frog Design studios around the world. Mnemo is an interactive friendship bracelet that records and shares memories. Tree Voice collects environmental sensor data from trees and displays it to raise awareness. Kinetik harnesses kinetic energy from the user's movement to power mobile devices. CompassGo uses location data to suggest unexpected local discoveries. Icho helps visually impaired users navigate cities. MTA Relay provides New York City subway information and times. Hello World DIY is a wearable tech kit for tween girls. AirWaves filters air quality data through a smart pollution mask and community sharing app.
The document discusses the large potential of the mobile internet market based on reports from Morgan Stanley, noting that the mobile market size will be 10 times larger than the desktop internet in both units and users. It also highlights several opportunities in the mobile sector including cloud computing, mobile social networks, application development, and hardware/software innovation.
In our latest POV Mobile: The Great Connector, we examine how mobile is changing the world and how brands can create immersive and O.P.E.N. mobile experiences to exceed consumers’ expectations.
CES Rewind
Fallon Creative Technologist Jacob Abernathy presents 10 trends you and your brands need to know about the gadgets revealed at this year's Consumer Electronic Show – ground zero for the future of consumer electronics and technology!
Jacob will put perspective on everything you missed in an engaging multimedia demonstration that details trends ranging from the rise of tablet computing, and gaming everywhere, to the explosion of car technologies powering our everyday driving.
The document discusses approaches for designing objects and services for the ubiquitous computing era. It describes identifying user needs through contextual investigation and participatory design. Services can be defined based on capabilities like delivering, sharing, or triggering information to or from objects. Mental models of objects' ecosystems can be captured using techniques like drawing network maps. Existing objects can be redesigned by augmenting them with new features enabled by ubiquitous computing technologies.
The Future of Research - Data and the Rise of Digital Scholarship presents the trends that stand to have a significant impact on the changing face of academic publishing and scholarly research. As million of connected devices come online and an unprecedented volume of information moves into digitized formats, it is still estimated that less 1 percent of this data has been analyzed. This reports presents strategic insights for how researchers can get the most out of their data while keeping a human perspective at heart, and how to concisely and effectively present insights to an information overloaded reader.
Want to Learn More About This Topic or Any Other?
Go to labs.psfk.com to learn more about accessing in-depth trend reports on industries, markets, and topics, database access, workshops, presentations and events.
The document provides an overview of key trends that will influence the future of home living, organized into three themes: Adaptive, On-Demand, and Equilibrium. Some of the 13 trends discussed include reconfigurable furniture that maximizes space; responsive systems that inform homeowners about performance and needs; on-demand networks that help access services and skills from the community; and solutions focused on balance, health, and well-being in the home. The trends are brought to life with examples of innovative products and services that could be adopted today to achieve the visions of the future home.
This document discusses the evolution of endpoint management due to increasing mobility and consumerization of IT. It notes that by 2016, 1 billion smartphones and tablets will be consumer-owned, including in the workplace. This trend is changing IT management from a device-centric to a user-centric model. The document also outlines challenges around supporting mobile devices and cloud services while maintaining security, risk management and compliance. It provides examples from a "HoneyNet" project where lost smartphones were accessed by finders for both personal and corporate data. The importance of patching third-party applications is also discussed. The document advocates for mobile management solutions like Symantec to enforce policy controls in this evolving environment.
Wearables and Technology: A Mobile Panel Moderated by Deven Nongbri - Energy ...Energy Digital Summit
This presentation was a collaboration on a social media panel at the Energy Digital Summit, 2014. Our panelists were:
Susan Farrell, Captavi
Kelsey Ruger, Cogmine
Juston Western, Cogmine
Joel Tarver, Baker Hughes
Коротка дистанція свободи: причини і наслідки кольорових революцій у пострадя...Fund for Good Politics
Критика. - 2012. - № 7-8. - С. 2-7. У цій статті автор розглядає причини та наслідки "кольорових революцій" у Грузії, Україні та Киргизстані, а також реакції на ці події в сусідніх країнах. Також автор порівнює причини з середньо-терміновими наслідками "революцій" як у окремих країнах? так і для регіону в цілому. Висновок автора полягає в тому, що "кольорові революції" не призвели до виконання "революційних" обіцянок, зупинивши лише на короткий час сповзання пострадянських націй до авторитаризму. Ресурс: Електронний архів Національного університету "Києво-Могилянська академія" (www.ekmair.ukma.kiev.ua/handle/123456789/2180)
Picnik is a free online photo editing site that allows users to decorate pictures by changing colors, adding graphics and text, and more. Users can import photos from sources like Facebook, websites, or their computer. The simple editing tools let users add various effects and text to pictures with just a few clicks. When finished editing, users can save and share their edited photos online or to an album.
Presentation on "DIY Digital" by Sean Michael Gross, Vice President at 21C Media Group, given on March 10, 2012 to the Metropolitan Opera National Council Semi-finalists.
"Beyond communications in a digital age", Robin Hamman (Edelman Europa)) EBE
Sesión de Robin Hamman (@cybersoc), de Edelman Europa. "RR.PP en la era Digital"
#EBE10. Sevilla. 19, 20 y 21 de noviembre de 2010. http://eventoblog.com
Si la población mundial se redujera a una aldea de 100 habitantes manteniendo las proporciones actuales, habría 60 asiáticos, 13 africanos, 12 europeos, 9 latinos, 5 norteamericanos y 1 habitante de Oceanía.
This slideshow presentation will demonstrate the steps for solving multi-step equations by walking through an example of solving a multi-step-equation and showing the process step-by-step. The goal is to help the viewer learn how to solve such equations by clearly presenting the approach and solution.
Las Cataratas de Pennsylvania son un lugar magnético que atrae a muchos visitantes. El camino de renovación energética que ofrecen las cataratas sigue vigente y hay aún más aspectos naturales por descubrir en la zona.
Mobile Usability Guidelines to Implement NowMarta Rauch
Mobile usability presentation given at the STC Silicon Valley Chapter Meeting in 9/2012 (repeat of STC Summit 2012 presentation with some additional content)
Mobile Usability Guidelines to Implement NowMarta Rauch
Marta Rauch presented 12 key mobile usability guidelines for technical communicators to implement in their work: understand mobile users and tasks, define a mobile content strategy, adopt mobile style guidelines, develop effective user interfaces and assistance, optimize for small screens, provide intuitive controls, use progressive disclosure, validate designs with prototypes, include accessibility features, test on actual devices, and work with mobile translators.
A Mobile Centric View of Silicon Valley - January 2011Lars Kamp
A presentation held at Opinno in San Francisco to a delegration from PromoMadrid. Goal was to provide a quick overview of major trends in mobile in 30 min.
Mobile phones now have powerful sensing capabilities. The document describes 4 mobile sensing applications called MobSens that leverage phones' sensors for health, social, and environmental monitoring. The applications allow individuals and communities to collect and share data. Challenges in building such applications include deploying the software and dealing with variability in phone hardware, but MobSens addresses these through its reusable components and testing strategies.
Richard Sharp, VP of Marketing at Marqui Solutions and Dan Biggs, Digital Strategist at Station X Communications Inc, provide insight into the mobile landscape and its opportunities, illustrating how mobile web can be your organization's most powerful marketing tool.
A Platform for Mobile Enterprise Management: Build, Run and Manage Your Mobil...Antenna Software
To offer a truly differentiated mobile experience, businesses need to consider the full spectrum of what mobility has to offer. AMPchroma provides the overarching paradigm for achieving mobility excellence and is the only mobile cloud platform that enables you to deliver on this promise.
This document discusses why businesses should go mobile and adopt mobile solutions. It provides statistics showing the rapid growth of mobile usage and searches. It compares a regular website to a mobile-optimized website, highlighting how a mobile site provides a better user experience and functionality optimized for mobile. The document then discusses how AppVault provides state-of-the-art mobile solutions, including cutting-edge features, easy integration and updates, and fast loading times. It provides examples of companies already using AppVault's solutions and
Entertainment:
goal is to provide helpful information goal is to engage and entertain
and guidance e.g. games, music, video
from Mobile Design and DevelopmentPractical concepts and techniques for creating mobile sites and web apps by Brian Fling
Context
- Physical context: Where are they? Location awareness can provide contextually relevant information.
- Temporal context: When are they interacting? Time of day/week influences user goals and attention levels.
- Social context: Who are they with? Alone or with others impacts privacy, sharing and collaboration needs.
- Technological context: What device are they using? Screen size, input methods and connectivity shape the experience.
-
How to make your mobile app accessible by Kath MoonanHelen Keegan
A presentation given by accessibility expert, Kath Moonan, at a Mobile Monday Belfast accessibility workshop in September 2011. The workshop was sponsored by Vodafone Foundation Smart Accessibility Awards and ICT KTN.
Here are the key steps to create a custom mobile interface for warehouse employees to track inventory using a Mobile HTML Application in Salesforce:
1. Define the data model using Custom Objects and Fields to track inventory items, quantities, locations etc.
2. Create Visualforce pages bound to the custom objects to display and edit inventory data. Make sure to use responsive design techniques like CSS media queries.
3. Expose the Visualforce pages as Mobile Navigation Items and Mobile Tabs so they are accessible from the mobile app.
4. Add functionality like scanning barcodes using JavaScript to auto-populate fields on inventory update.
5. Configure page layouts and field-level security to control what data is visible to warehouse
A brief history of mobile economy, from
proprietary umbrella portals to today's wireless communication & design
revolutions. Apps Supermarkets for the crowds and the tremendous impact on
user's expectations and behavior. Future is anywhere, anytime, on-the-go and whenever the inspiration strikes.
2012 (Spring) - Mobile technology Adoption - Developing CountriesAlfonso Sintjago
The document discusses using smart phones to distribute low-cost, high-quality educational content through community technology centers in the Dominican Republic. It outlines a plan to provide small loans for community members to trade in basic phones for smart phones for educational purposes. The smart phones would allow access to educational content and courses through the community technology centers using subsidized or free data plans. The document compares ICT indicators and literacy rates in the Dominican Republic to regional averages.
Mobile devices as an accommodation in the workplace - m-Enabling Summit 2014Ted Drake
This brief presentation shows how mobile devices and applications provide functionality that make them appropriate as an accommodation for employees with a disability. This presentation was created for the start of a panel discussion at the M-Enabling Summit 2014
Evan Gerber has over 15 years of experience in mobile UI design. He has worked with major financial, telecommunications, and handset manufacturing clients. Some of his past projects include devising a mobile growth strategy for a major bank, helping create the world's first social network on a mobile platform, and conducting research that influenced the design of new mobile handsets. Currently, he focuses on the concept of convergence across digital platforms.
Mobile Apps for libraries and learningAlison McNab
Mobile apps and mobile-optimized websites are increasingly important tools for libraries and learning. Nearly 90% of the world's population owns a mobile device, and over 10 billion mobile internet devices are estimated to exist by 2016. Apps allow users to access library resources from their phones or tablets, and many publishers now offer mobile versions of databases and e-books. While apps must be downloaded, mobile websites provide similar access through a browser. Libraries are developing their own apps and mobile sites to help students use resources on the go.
World Newspaper Congress 11: Technology Session, Walter GoldenitsWAN-IFRA
Walter Goldenits, Chief Technology Officer at A1, gave a presentation on technology trends at the 63rd World Newspaper Congress. He discussed how mobile devices have become the most widespread and used global media platform, with touch screens and high-end devices becoming standard. Social media is just beginning a substantial development that businesses must adopt. Goldenits also examined how data usage is increasing rapidly on both mobile networks and fixed lines, driven by video streaming, social media, and mobile broadband. To address future network needs, companies will need to innovate, invest in next generation networks, and protect the future through converged fixed and mobile access technologies.
Developing Network-Friendly Applications outlines strategies for optimizing the user experience of mobile applications that connect via networks. It discusses how mobile networks work and limitations developers should consider. Key recommendations include making few connections, concatenating data transfers, caching assets, using compressed formats, optimized codecs, transmitting only processable data, and conserving battery life. Instant messaging apps in particular are noted as challenging to optimize due to frequent updates that can drain batteries without benefits.
This document discusses content strategies for delivering content across connected devices. It provides an overview of the mobile ecosystem and how ubiquitous connectivity is transforming user behaviors and content consumption. Key points covered include a brief history of mobile technology, different mobile platforms and devices, the importance of understanding user behaviors and contexts, and strategies for developing content that can be optimized across multiple devices.
This document provides an executive summary and analysis of Forrester's evaluation of mobile collaboration vendors in Q3 of 2011. Forrester evaluated 13 vendors against 15 criteria related to their mobile capabilities and experiences. They found that Adobe, Box, Cisco, IBM, Salesforce, SugarSync, Skype, and Yammer led in their commitment to tablets and smartphones as well as a strategy aligned with mobile workforces. AT&T, Citrix, Dropbox, Evernote, and Google were also strong performers in mobile collaboration. No vendor was considered a contender or risky bet in regards to their mobile support.
ChaCha ThinkLA Mobile Breakfast Keynote - Scott A. JonesChaCha
Scott A. Jones is the founder, chairman, and CEO of ChaCha, a real-time question answering service that has provided over 1 billion answers so far. ChaCha is the #1 real-time answering service with 25 million monthly users and 3+ million answers provided daily. ChaCha answers questions on mobile devices through mobile web, mobile apps, and mobile messaging. Some key points about mobile usage are that mobile is becoming the primary way people access the internet, with mobile web traffic projected to surpass desktop usage in the next few years. People use mobile for immediate, short answers to questions rather than long searches. Advertising and marketing are beginning to recognize the importance and growth of mobile audiences and are starting to shift spending
Similar to Rauch Lava Con Mobile Usability 2011 (20)
Mobile Trends and Innovations - Upgrade Your Insight, presented by Marta Rauch @martarauch at QConSF 2014. Trends include wearable technology, Internet of Things (IoT), augmented reality, location, geofencing, beacons, sensors, biometrics, voice, and REST APIs
Rauch delighting mobile customers with content for apps, videos, and a social...Marta Rauch
mobile apps, mobile tours, mobile ua, mobile ui, mobile ux, mobile user assistance, mobile user experience, mobile user interface, content strategy, marta rauch, rauch, social media, social media campaigns, social networks, analytics, mobile videos, videos, youtube, lavacon, lavacon2014
Google Glass and Augmented Reality - tools for your content strategy tool kitMarta Rauch
The document discusses Google Glass and augmented reality tools that can be used for content strategy. It provides examples of Google Glass apps in various categories like navigation, social media, shopping, fitness, and enterprise uses. It also discusses the growing market for wearable tech and augmented reality, highlighting the revenue potential. Adaptation of content strategy for these new technologies is recommended.
Using a Gamification Framework to Start Your Own Gamification ProjectMarta Rauch
The document discusses using a gamification framework to plan gamification projects. It presents a 6 step framework: 1) define objectives, 2) describe players, 3) target behaviors, 4) devise activity loops, 5) ensure fun, and 6) deploy tools. Each step is explained in detail using examples. The framework is applied to developing a sample project. Resources for further learning about gamification and its effective use are also provided.
Game On: Creating User Assistance for Gamified ProductsMarta Rauch
The document discusses creating user assistance for gamified products. It begins by outlining the importance of gamification and how it can motivate behavior. It then discusses 10 key considerations for preparing user assistance for gamified products: 1) understanding player motivation, 2) gamified user assistance architecture, 3) user assistance patterns, 4) gamification terminology, 5) gamified messages, 6) writing style, 7) scheduling playtesting and iterations, 8) administration and upgrades, 9) accessibility, and 10) localization. The document provides examples of gamified user assistance and concludes with resources for learning more about gamification.
Marta Rauch presented on strategies for tapping into enterprise communities through gamification. She began with best practices for developing enterprise communities, such as understanding user needs, providing valuable content, and rewarding contributors. Rauch then discussed how gamification can motivate users in social media and the benefits it provides to enterprises, such as increased engagement and productivity. Examples of successful gamified enterprise communities included leaderboards, badges, points systems, and status displays. Rauch concluded with tips for technical communicators on skills like understanding player motivation and providing feedback to guide players in gamified systems.
2. Audience Poll
• Do you already provide mobile user
assistance?
• Are you planning to do so in the next year?
Marta Rauch, "Seven Key Mobile Usability Guidelines to Implement Now." LavaCon, Copyright 2011.
2
3. Today's Agenda
• Mobile is the new PC
• 7 Key Requirements for Mobile
User Assistance
• Best Practices
• Mobile UA Resources
• Q & A (questions also welcome any time)
Marta Rauch, "Seven Key Mobile Usability Guidelines to Implement Now." LavaCon, Copyright 2011.
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5. Why Should I Care?
Marta Rauch, "Seven Key Mobile Usability Guidelines to Implement Now." LavaCon, Copyright 2011.
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6. The Megatrend of the 21st Century
As big as the shift to radio, TV,
or Internet
In 2010, smartphones sold
more than PCs
Global mobile data traffic
to grow 26x in the
next 5 years
Marta Rauch, "Seven Key Mobile Usability Guidelines to Implement Now." LavaCon, Copyright 2011.
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7. eReaders are the New Books
• Amazon sells more eBooks
than printed books
• New York Times Best Seller list
updated for eBooks
• Kindle leads, with
51% market share
Marta Rauch, "Seven Key Mobile Usability Guidelines to Implement Now." LavaCon, Copyright 2011.
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8. Mobile is Big Business
Over a billion apps per month downloaded from
the Apple App Store as of October, 2011
In 2011, global mobile app and ad revenue
up 17x in 3 years
Mobile app revenue to grow
from $10.2 B in 2010
to $100 Billion in 2015
Marta Rauch, "Seven Key Mobile Usability Guidelines to Implement Now." LavaCon, Copyright 2011.
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10. 1. Do a Mobile Task Analysis
Gather data about your mobile users:
• What mobile tasks do they need to perform?
• What is the context of the task?
Who, What, When, Where, and Why mobile
Create mobile personas
Build use cases that
include the mobile context
Marta Rauch, "Seven Key Mobile Usability Guidelines to Implement Now." LavaCon, Copyright 2011.
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11. Who are your
target mobile
users?
Marta Rauch, "Seven Key Mobile Usability Guidelines to Implement Now." LavaCon, Copyright 2011.
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12. What tasks do
your mobile users
need to
complete?
Marta Rauch, "Seven Key Mobile Usability Guidelines to Implement Now." LavaCon, Copyright 2011.
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13. Where are they
when they
complete the tasks?
Marta Rauch, "Seven Key Mobile Usability Guidelines to Implement Now." LavaCon, Copyright 2011.
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14. How long
does it take
to perform
the task?
Marta Rauch, "Seven Key Mobile Usability Guidelines to Implement Now." LavaCon, Copyright 2011.
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15. Do the tasks
involve a lot
of reading?
Marta Rauch, "Seven Key Mobile Usability Guidelines to Implement Now." LavaCon, Copyright 2011.
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16. Do the tasks
involve a lot
of data
entry?
Marta Rauch, "Seven Key Mobile Usability Guidelines to Implement Now." LavaCon, Copyright 2011.
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17. What types of
devices do they
use?
Marta Rauch, "Seven Key Mobile Usability Guidelines to Implement Now." LavaCon, Copyright 2011.
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18. 2. Define Your Mobile UA Strategy
• Describe your users’ mobile context, needs
• Outline their mobile tasks
• Define the mobile UA architecture:
• Getting started
• Text strings
• Messages
• Context-sensitivity
• Accessibility
• List target mobile devices,
output formats
Marta Rauch, "Seven Key Mobile Usability Guidelines to Implement Now." LavaCon, Copyright 2011.
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19. Typical Mobile Tasks
Related to:
• Deadlines
• Rapid change
Find a
• Business information parking
spot
• Directions
• Public transportation
• Need for privacy
• Emergencies
• Communication
Budiu and Nielsen, http://www.nngroup.com/
Marta Rauch, "Seven Key Mobile Usability Guidelines to Implement Now." LavaCon, Copyright 2011.
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20. Most Frequent Mobile Tasks
1. Games
2. Weather
3. Social networking
4. Maps, navigation, search
5. Music
6. News
7. Entertainment
8. Video, movies
9. Shopping, retail
10. Dining, restaurant
11. Sport
12. Productivity
13. Communication
14. Food, drink
15. Travel
16. Health
17. Education, learning
18. Household, personal, car http://www.nngroup.com/
Marta Rauch, "Seven Key Mobile Usability Guidelines to Implement Now." LavaCon, Copyright 2011.
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21. 3. Adopt Mobile Style Guidelines
Edit, Edit, Edit
Marta Rauch, "Seven Key Mobile Usability Guidelines to Implement Now." LavaCon, Copyright 2011.
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22. Tips for Ruthless Editing
Ask:
• What is the primary purpose
of this screen?
• Will users know how to interact
with it within three seconds?
• Is the information too dense?
What can be removed?
- Rachel Hinman, http://rachelhinman.com/
Marta Rauch, "Seven Key Mobile Usability Guidelines to Implement Now." LavaCon, Copyright 2011.
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23. Touch Terminology
A mobile must-read
• Touch for touch devices
• Press
• Tap
• Drag
• Flick
• Slide
• Swipe
• Pinch
• Rotate
• And others… plus multi-gesture combinations
Touch Gesture Reference Guide:
http://www.lukew.com/touch/TouchGestureGuide.pdf
Marta Rauch, "Seven Key Mobile Usability Guidelines to Implement Now." LavaCon, Copyright 2011.
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24. Mobile Messages
• Getting started tips, tour
• Labels: icons, buttons, tabs, lists
Minimalist
For touch, no tool tips or hover text writing style
• Instructions
• Examples
• Tips
• Cautions
• Error messages
• Alternative text
Marta Rauch, "Seven Key Mobile Usability Guidelines to Implement Now." LavaCon, Copyright 2011.
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25. Examples: Welcome, Tour, Progress
Marta Rauch, "Seven Key Mobile Usability Guidelines to Implement Now." LavaCon, Copyright 2011.
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26. Examples: Advice, Explanation, Confirmation
Marta Rauch, "Seven Key Mobile Usability Guidelines to Implement Now." LavaCon, Copyright 2011.
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27. 4. Use Prototypes to Validate Mobile UA
• Get early feedback on mobile UA
• Use templates to create mobile mockups
• Build rapid prototypes with PPT, HTML
• Use simulators:
• iOS Interface Builder
• Android SDK
Keynotopia
templates
http://keynotopia.com/
Marta Rauch, "Seven Key Mobile Usability Guidelines to Implement Now." LavaCon, Copyright 2011.
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28. Example: Android Template
Mock up
mobile
messages
http://worldinfo18.blogspot.com/2011/02/51-free-mobile-ui-web-ui-wireframe-kits.html
Marta Rauch, "Seven Key Mobile Usability Guidelines to Implement Now." LavaCon, Copyright 2011.
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29. Example: iPhone Template
http://developer.yahoo.com/ypatterns/about/stencils/
Marta Rauch, "Seven Key Mobile Usability Guidelines to Implement Now." LavaCon, Copyright 2011.
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30. 5. Build In Mobile Accessibility
Apple: Siri, VoiceControl,
Speech Synthesis, VoiceOver Provide
alternative
Google: TalkBack accessibility service, text
third-party apps such as Sonalight
texting-by-voice
Marta Rauch, "Seven Key Mobile Usability Guidelines to Implement Now." LavaCon, Copyright 2011.S
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31. 6. Test on the Target Mobile Devices
Mobile test considerations:
• Early tests on emulators
• Later tests in mobile environment
• Usability
• Messages in all languages
• Download speed
• Third-party software, multiple browsers
• As many actual devices as possible
• Device labs (example: Device Anywhere)
Marta Rauch, "Seven Key Mobile Usability Guidelines to Implement Now." LavaCon, Copyright 2011.
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32. eReader Tasks
• Organize: Acquire, store,
select, arrange, open, close,
archive, replace, update, delete
• Read: Turn pages, navigate,
change font size, search,
look up a word, highlight, bookmark
• Share: Add and share notes, comments
• Platform: Determine compatibility
• Use shortcuts
• Get help
Marta Rauch, "Seven Key Mobile Usability Guidelines to Implement Now." LavaCon, Copyright 2011.
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33. eBook Reading Apps from Amazon
http://www.amazon.com/gp/feature.html/ref=kcp_ipad_mkt_lnd?docId=1000493771
Marta Rauch, "Seven Key Mobile Usability Guidelines to Implement Now." LavaCon, Copyright 2011.
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34. eBook Reading Apps for iOS, Android
Apple App Store
Android Market
Marta Rauch, "Seven Key Mobile Usability Guidelines to Implement Now." LavaCon, Copyright 2011.
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35. 7. Work with Mobile Translators
Get agreement on:
• Language for gestures
• File size, format of icons, screenshots
• File names
• Localized icons, screenshots
• Text truncation, dialog box resizing
• Line- and word-wrapping
• Language-specific characters
• Messages
• Installers, setup
Shailendra Musale , Localizing for Mobile Devices: A Primer
Marta Rauch, "Seven Key Mobile Usability Guidelines to Implement Now." LavaCon, Copyright 2011.
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36. Summary: 7 Key Requirements for
Mobile User Assistance
1. Know your mobile users and
understand their mobile tasks
2. Define mobile UA strategy
3. Adopt mobile style guidelines
4. Create mobile prototypes
5. Build in accessibility
6. Test on actual mobile devices
7. Work with mobile translators
Marta Rauch, "Seven Key Mobile Usability Guidelines to Implement Now." LavaCon, Copyright 2011.
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38. Mobile Usability 101
• Make it tapworthy – Josh Clark
• If in doubt, leave it out – Jakob Nielsen
• Design for mobile first – Luke Wrobleski
• Beautiful visualization – Noah Iliinske
• Responsive web design – Ethan Marcotte
• Use tools to prototype
– Joe Welinske
• Unified content strategy – Ann
Rockley, Charles Cooper, Scott Abel
• Mobile & UX = The Perfect Storm
– Jared Spool
Marta Rauch, "Seven Key Mobile Usability Guidelines to Implement Now." LavaCon, Copyright 2011.
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39. Mobile Features Can Make Tasks Easier
• WiFi
Check a price
• Bluetooth
• NFC (near field communication)
• GPS (global positioning system)
• Photography Avoid lines at
Disneyland
• Voice recognition
• SMS (short msg. service)
• Accelerometer
• Barcode scan,
QR (quick response)
Marta Rauch, "Seven Key Mobile Usability Guidelines to Implement Now." LavaCon, Copyright 2011.
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41. Make the Most of Small Screens
Mobile content is twice as difficult to read
What you can do:
• Plan for partial attention
• Reduce words
• Make tasks obvious
• Use design to focus
on critical content
Marta Rauch, "Seven Key Mobile Usability Guidelines to Implement Now." LavaCon, Copyright 2011.
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42. Provide What They Need, When They Need It
Progressive disclosure:
• Main tasks on the front page
• Quick access to key tasks
Marta Rauch, "Seven Key Mobile Usability Guidelines to Implement Now." LavaCon, Copyright 2011.
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43. Minimize the Need to Type
• Include defaults Spin dial
to select
• Compute field values numbers
• Use auto-complete
and suggestions
• Ensure textbox fits screen
• Allow for typos, abbreviations
• Provide error recovery
• Leverage mobile
platform tools Use voice
commands
Marta Rauch, "Seven Key Mobile Usability Guidelines to Implement Now." LavaCon, Copyright 2011.
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44. Provide a Mobile Website Which version of
the news would
you rather view on
• Separate mobile site your phone?
• Detect and direct
• Responsive design Full Site Mobile Site
• Links to full, mobile sites
Labels:
Mobile Site, Full Site
• Fast download
• Optimize for browsers
used by target customers
Marta Rauch, "Seven Key Mobile Usability Guidelines to Implement Now." LavaCon, Copyright 2011.
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45. Jquery Mobile Framework, Todd Parker, Scott Jehl
Marta Rauch, "Seven Key Mobile Usability Guidelines to Implement Now." LavaCon, Copyright 2011.
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46. Consider Platform Differences
Example: the Back control
iOS: Software
Back button in
top left corner
Android: Physical
Back button at
bottom of device
Marta Rauch, "Seven Key Mobile Usability Guidelines to Implement Now." LavaCon, Copyright 2011.
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47. Tablets and
Consider Ergonomics eReaders
held with two
hands while
seated
Smartphones
typically held in
one hand while
standing
Marta Rauch, "Seven Key Mobile Usability Guidelines to Implement Now." LavaCon, Copyright 2011.
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48. Be Aware of User Interface Differences
Example: Tab controls
Android: Row of iOS: Row of options
options at the top of at the bottom of the
the screen screen
Marta Rauch, "Seven Key Mobile Usability Guidelines to Implement Now." LavaCon, Copyright 2011.
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49. Plan for Screen Size and Resolution
• The same app can be viewed on different devices
• Touch zones vary, orientation changes layout
• Example of screen size/resolution from Apple's web site:
iPhone 4: 3.5", 960 x 640 pixels, 326 ppi
iPad: 9.7", 1024 x 768 pixels, 132 ppi
Reading Reading
app on app on
iPhone iPad
Marta Rauch, "Seven Key Mobile Usability Guidelines to Implement Now." LavaCon, Copyright 2011.
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50. Accommodate Different Displays
Tip: The viewport tag resizes content
to fit the screen.
Example:
<meta name = "viewport" content =
"width = device-width">
Marta Rauch, "Seven Key Mobile Usability Guidelines to Implement Now." LavaCon, Copyright 2011.
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51. Provide Effective Mobile Controls
• Location
• Size
• Spacing
• Orientation
• Gestures
• Handedness
• Labels
Marta Rauch, "Seven Key Mobile Usability Guidelines to Implement Now." LavaCon, Copyright 2011.
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52. Design the Tappable Area
• Space between touch controls Plan for
• Size: changing
device
• Apple: fingertip-size, ―44 x 44 points‖ orientation
• Microsoft: 38 x 38 pixels
• Google: density-independent pixels (dp),
enables scaling
Marta Rauch, "Seven Key Mobile Usability Guidelines to Implement Now." LavaCon, Copyright 2011.
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53. Include Some Awkward Controls
Prevent accidents with:
• Tricky gestures:
slide-to-unlock, answer,
power off, delete
• Confirmation screens
• Undo
Slide to
unlock
Marta Rauch, "Seven Key Mobile Usability Guidelines to Implement Now." LavaCon, Copyright 2011.
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54. Keep an Eye on Mobile Trends
• Augmented reality
• Artificial Intelligence
• Image recognition
• Biometrics
• Sharing, location
• Transactions
• HTML5
• New interfaces:
NUI, OUI
Marta Rauch, "Seven Key Mobile Usability Guidelines to Implement Now." LavaCon, Copyright 2011.
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55. Best Practices for Mobile User Assistance
• Make the most of small screens
• What they need, when they need it
• Reduce typing
• Mobile web site
• Platform, UI differences
• Screen size, resolution
• Effective controls
• Tappable area
• Some awkward controls
• Watch trends
Marta Rauch, "Seven Key Mobile Usability Guidelines to Implement Now." LavaCon, Copyright 2011.
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57. Mobile Must-Reads
• Developing User Assistance for Mobile Apps
book and webinars – Joe Welinske
• Tapworthy: Designing Great iPhone Apps
– Josh Clark
• Mobile First – Luke Wrobleski
• Alertbox mobile articles, usability studies
–Jakob Nielsen
• UIE.com mobile articles, webinars – Jared Spool
• eBooks 101 – Ann Rockley, Charles Cooper (coming soon)
Marta Rauch, "Seven Key Mobile Usability Guidelines to Implement Now." LavaCon, Copyright 2011.
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58. Selected Mobile Resources
• Developing User Assistance for Mobile Apps:
http://www.writersua.com/mobile/book.htm
• Tapworthy: Designing Great iPhone Apps:
http://shop.oreilly.com/product/0636920001133.do
• Mobile First: http://www.abookapart.com/products/mobile-first
• Alertbox: http://www.useit.com/alertbox/mobile-writing.html
• eBooks 101: http://www.ebooks101book.com/
• Beautiful Visualization: http://shop.oreilly.com/product/0636920000617.do
• Responsive Web Design: http://www.abookapart.com/products/responsive-
web-design
• Touch gesture reference guide, stencils, diagrams:
http://www.lukew.com/ff/entry.asp?1071
• Rachel Hinman on mobile prototyping: http://rachelhinman.com/
• Translation: http://smusale.tripod.com/writing/wireless_primer.pdf
• Nielsen Norman Group seminars, articles, research: http://www.nngroup.com/
• User Interface Engineering seminars, articles, podcasts: http://www.uie.com/
Marta Rauch, "Seven Key Mobile Usability Guidelines to Implement Now." LavaCon, Copyright 2011.
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59. What We Covered
• Mobile is the New PC
• 7 Requirements for Mobile User Assistance:
1. Task assessment—user needs, mobile context
2. UA strategy—text strings, context-sensitivity
3. Style guidelines—ruthless editing, gesture terms
4. Prototyping—early feedback
5. Accessibility—build it in
6. Testing—usability, mobile context, device labs
7. Translation—early agreement
• Best Practices—Mobile Usability 101
• Resources for Mobile UA
Marta Rauch, "Seven Key Mobile Usability Guidelines to Implement Now." LavaCon, Copyright 2011.
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60. Q U E S T I O N S & A N S W E R S
Marta Rauch, "Seven Key Mobile Usability Guidelines to Implement Now." LavaCon, Copyright 2011.
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61. Contact information:
• LinkedIn: martarauch
• Twitter: @martarauch
Marta Rauch, "Seven Key Mobile Usability Guidelines to Implement Now." LavaCon, Copyright 2011.
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