Improve Export Vehicle Quality and Tracking Through Supply Chain
1. Project
To improve Export Vehicle Quality and tracking the same through entire supply chain.
Bio-data : I am a mechanical engineering graduate from B.I.T
Mesra. I joined Mahindra & Mahindra in 2010 as a graduate
engineer trainee. I was working in the product development
division of M&M as design engineer before joining XIMB.
Submitted By :
Rakesh Jha
XIMB
BM-2013-15
2. I want to
buy an
India Made
Car
Ok Sir, Let me show
you some brilliant
Cars from India
Export Market
3. This Car is having
very nice mileage,
Drivability is
awesome.
Well, Car is technically
competent but it is
poorly maintained
4. Sir, We are getting customer
complaint regarding poor
maintenance of our cars
during supply-chain .
Ok, I will give it as
a project to our
summer intern, to
improve quality in
supply chain
5. Rakesh , Your summer
project is to study the
supply chain of export
cars and suggest means
to improve quality
Ok sir , I will be glad to
complete the project
successfully
6. How will I solve This
Problem ?
How will I get the data?
how will I interpret the
data to get a meaningful
insight?
7. 1st I will do secondary
research to get Industry
picture and competitor
position
I will tabulate all the
customer complaints
into data format and
then using quality
control tools will find
the most persistent
problem
I will see the whole
process across the
supply chain to find the
sources of persistent
problems found in data
analysis
Then I will formulate the
solutions for the
Problem using
secondary research and
analytical reasoning.
8. Well done Rakesh!!!!!!!
You have done a brilliant job. Most
of your suggestions will be
implemented to improve the quality
of supply chain for export vehicles
Sir I have completed the
project and want to
present my findings and
suggestions to you.
9. Wow!!!!!!!!
I will take this
car. It is very
beautiful
Sir, This is Car
made in India. An
affordable car with
amazing features.
Export Market