The document proposes a quality assurance department structure and outlines the roles of QA Director and QA Manager. It notes that the company currently manages over 3,000 active and inactive items across its Stash and YU brands, co-packers, suppliers, and facility. The QA department is responsible for several certifications and ensures compliance with various standards. It recommends establishing a QA Director role to align the department's focus on processes and planning for future growth, as the current structure mixes the duties of director and manager.

1. INTRODUCTION TO
QUALITY
MANAGEMENT
SYSTEM
BY ASHISH GOYAL

2. PROPOSED QA
DEPARTMENT
STRUCTURE
QA DIRECTOR (1)
CORPORATE
QA MANAGER (2)
STASH
QA TECHNICIAN
(1)
QA TECHNICIAN
(1)
QA MANAGER (1)
YU
QA COMPLIANCE
SPECIALIST (1)
QA SPECIALIST (1) QA SPECIALIST (2) SR QA SPECIALIST
QA TECHNICIAN
(FUURE POSITION)
QC TECHNICIAN
(2)
QC TECHNICIAN
(1)
QC TECHNICIAN
(4)
QC TECHNICIAN
(3)

3. 1. WHAT IS THE ROLE
OF
QA DIRECTOR :-
Directors are responsible for managing all QA functions,
working with cross-departmental leadership to deliver high quality
products on schedule. From hiring analysts and managers to leading
incident investigations, QA directors establish and maintain a quality
system to ensure a company’s facilities, equipment, personnel,
methods, processes, and procedures conform to both internal
guidelines and regulatory standards.

4. 2. WHAT IS THE ROLE
OF
QA MANAGER :-
A quality assurance manager creates guidelines for measuring
quality control, oversees the analysis and inspection of products and
services, and recalls any low-quality items, involves in hiring and training
employees, setting up quality control guidelines, and inspecting all
products. Quality Manager is tasked with day-to-day concerns. For
example, a manager may be more involved in overseeing employees and
supervising the implementation of team or company-wide initiatives.

5. 3. NEED FOR QA
DIRECTOR
IN THE ORGANISATION :-
a. Vast Scope for Quality department Leader:
1131
999
446
Actively Managed by QA
Active Finished Goods Active Packaging Material Active WIPs
1274
2420
127
71
34
46
40
95
115
0 500 1000 1500 2000 2500 3000
Kosher (Stash sku)
Kosher (Total)
Non GMO (Stash Ing.)
Non GMO (Stash)
Non GMO (YU Ing.)
Non GMO (YU)
Organic Product
Organic sku
Suppliers
Portfolio
3265,
(57%)
2500,
(43%)
Managed Items in X3
Active Items Inactive Items

6.  Stash Brand
 YU Brand
 Co-packer (Korea & China)
 Suppliers and Brazil facility
 Domestic & International including USA
 Canada, Mexico, EU

7. Certification:
SQF (GFSI), ORGANIC, KOSHER, HALAL, NON-GMO, FDA, CDPH,
SANITATION DISTRICT.

8. b. Align Company’s expectation & Future Growth
a. As the department is structured, the company’s expectation from QA department is
focused on maintaining the day to day duties
c. Duties mixed for QA Manage with one for Director
a. Mixed duties of QA Manager including overseeing employee, supervising and
implementation of companywide initiatives with that of Director that include long
term planning, examining and evaluating the organization processes and shortfalls.
d. Pre-existed Positions
a. Some of the positions like QA Director (YU), QA Manager (YU) & QA Manager (Stash)
were eliminated and combine in Corporate QA Manager role.

9. Recommendations:-
 Clarification of expectation from QA
 Career path and department restructuring based on
the above hierarchy
 Establish Director role to align focus on process side
of business (highly required)