This document provides information about cause-and-effect diagrams, also known as fishbone diagrams. It discusses how to create a cause-and-effect diagram by defining the problem or effect, identifying main categories of potential causes, and listing specific causes within each category. The document then gives an example of a cause-and-effect diagram analyzing reasons why students may arrive late to college regularly. Finally, it provides tips to help reduce student lateness such as starting class with an engaging activity, beginning on time, and using intriguing objects to spark student interest in arriving promptly.