The document discusses seeing change through the lens of the individual. It explains that psychology is the scientific study of human behavior and the mental factors that influence change. It presents a framework for change that identifies different change factors and their implications for leaders, such as communicating an honest vision to address dissonance and providing individualized training to build skills. The document concludes by asking leaders what they have learned and will change about how they approach change management based on considering the individual perspectives of those affected.