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Pharmaceutical New Product Planning
   Role and Activities for Medical Affairs




                Report Summary
               Best Practices, LLC
                                       BEST PRACTICES,®
                                                          LLC
Research Objective and Methodology
Data for this study was collected utilizing an online survey instrument and over a dozen
in-depth qualitative interviews. Twenty-five organizations participated in this study.



  Study Objective & Methodology
  Study Objective & Methodology                          Key Study Objectives
                                                         Key Study Objectives

This benchmarking study examines the role
 This benchmarking study examines the role          Assess current state of New Product
                                                     Assess current state of New Product
and impact of NPP groups on product
 and impact of NPP groups on product                Planning in pharma
                                                     Planning in pharma
commercialization efforts in pharmaceutical
 commercialization efforts in pharmaceutical
and biotech companies. ItItprovides reliable
 and biotech companies. provides reliable           Provide overview of New Product
                                                     Provide overview of New Product
benchmarks, observations, and best practice
 benchmarks, observations, and best practice        Planning activities and timing during
                                                     Planning activities and timing during
insights to inform and shape executive
 insights to inform and shape executive             development process
                                                     development process
thinking around the challenges of new
 thinking around the challenges of new
product development in Medical Affairs
 product development in Medical Affairs             Review the main Medical Affairs activities
                                                     Review the main Medical Affairs activities
                                                    carried out during the development
                                                     carried out during the development
Data was collected using an online survey
 Data was collected using an online survey          process and drill down on their timing,
                                                     process and drill down on their timing,
instrument covering topics related to roles,
 instrument covering topics related to roles,       intended outcomes, and value for the
                                                     intended outcomes, and value for the
activities and value. More than aadozen in-
 activities and value. More than dozen in-          organization
                                                     organization
depth interviews were conducted with
 depth interviews were conducted with
participants to gather more detailed
 participants to gather more detailed
information pertinent to this study.
 information pertinent to this study.




Copyright © Best Practices®, LLC                2                           BEST PRACTICES,       ®
                                                                                                      LLC
Benchmark Class
Data for this study was collected utilizing an online survey instrument and over a dozen
in-depth qualitative interviews: 27 participants from 25 organizations participated in this
study.


     Abbott                                     EMD Serono
     Actelion                                   Human Genome Sciences
     Alcon                                      Merck
     Allergan                                   Novartis
     Almirall                                   Ortho Biotech, a JNJ Company
     Altus                                      Sanofi-Aventis
     Amgen                                      Stiefel Laboratories
     Astellas                                   Takeda
     Auxilium                                   Theravance
     Bayer Healthcare                           UCB
     BiogenIdec                                 Victory
     Daiichi Sankyo                             Wyeth
     Eli Lilly

Copyright © Best Practices®, LLC        3                               BEST PRACTICES, ®
                                                                                            LLC
New Product Planning
Bridging the Gap Between R&D and Commercial Interests
The central challenge is to ensure that the right new products get developed efficiently—
with minimum risk and maximum value—to allow senior management to make smart
decisions confidently.




 R&D                                     pipeline marketing clinical patent     COMMERCIAL
                                       brands molecules market competition
                                        phase I me-too lifecycle commercial
                                     pre-clinical co-promotion FDA submission
                                   pharmaceutical  New Product physicians
                                    medical affairs Planning disease state
                                     compounds phase II sales development
                                      research forecast biotech blockbuster
                                         therapeutic area phase III drug




      “…with pressure on all stakeholders in the pharma industry and the few new
      drugs that came to the market in recent years, NPP should take on more and
         more importance in driving what projects to dedicate resources to…”

Copyright © Best Practices®, LLC                    4                             BEST PRACTICES,®
                                                                                                     LLC
Key Findings
Key Activities and Patterns
NPP activities generally follow established patterns of drug development. Market
planning and research must support meeting development milestones, although the
focus of NPP activity must be geared to align development with market potential, not
just getting past regulatory hurdles.



More activities are starting early in the process, even in Pre-Clinical stages
    To ensure that later (costlier) development efforts are devoted to the right
    commercial targets
    To enforce the market perspective and marketing discipline as early as possible
Variations in the performance or timing of particular activities usually
depend on attributes of the particular drug or therapeutic area
     Drugs with novel mechanisms of action, for instance, regularly triggered earlier
    use of KOLs and ad boards, if only to seed the discussion among thought
    leaders




Copyright © Best Practices®, LLC        5                             BEST PRACTICES,   ®
                                                                                            LLC
NPP Shapes Development Activity
NPP’s Role Adheres to Common Development Milestones and Guidelines
NPP activities adhere to a fairly common schedule. Some are started in the early stages
and continuously refined throughout the development process; others do not start until
Phase III. NPP plays only a minor role at some of the benchmarked companies after P3.


    Pre-Clinical                        Phase I                      Phase II                Phase III

 • Identify Unmet                  • Target Product          •   Draft Launch Label     • Core Message
   Medical Need                      Profile                 •   Epidemiology             Development
 • Disease State                   • Disease State           •   Lifecycle Planning     • Labeling
   Evaluation                        Opportunity             •   Managed Care           • Healthcare Prof.
 • Preliminary                     • Competitive                 Research                 Segmentation
   Market and                        Assessment              •   Patient Flow           • Patient Segmentation
   Competitive                     • Market                                             • Positioning & Pricing
   Assessment                                                •   Ad Boards
                                     Assessment                                         • Publications
                                                             •   KOL ID & Mgmt.
                                   • Generic Naming                                     • Dev. of Brand
                                                             •   Med. Meeting Plan.
                                                             •   Publication Planning   • Trade Naming &
                                                             •   Prelim. Positioning      Packaging



 Preliminary Forecast              TPP with Financial        Indication                 Branding, Positioning
 of Market                         Forecasts and             Prioritization             & Publication Docs
                                   Competitive Profile       Disease Models             Pricing Schedules

Copyright © Best Practices®, LLC                         6                                  BEST PRACTICES,       ®
                                                                                                                      LLC
Key Findings
Medical Affairs Activities
Medical Affairs should begin with understanding how best to reach the medical community, and this
involves identifying KOLs. You must plan well in advance to have a consistent message about your
product, and to generate buzz early on based upon what you seek to accomplish. Early Medical
Affairs must focus on the theoretical aspects of the drug and engaging with the medical community.
Once clinical data is available, Medical Affairs can shift to presenting the facts.



Identify KOLs as early as possible, preferably in Pre-Clinical
    To gain a deeper understanding of the medical need
    To provide insight into how the new drug can fit into the market and what it must accomplish to
    be considered effective
    To provide insights on lifecycle management issues as indications become clearer
    In Phase 1, use input from KOLs to guide clinical trials and establish market-driven endpoints
    In Phase 2, set up Ad Boards to help guide positioning and messaging to doctors and to provide
    insight for conducting Phase 3 trials
    In Phase 3, KOLs should be heavily influencing the clinical trial processes
Manage KOLs in two groups: one to guide the development process and provide insight
as data comes back, the other to work more closely with publications and messaging
Branding of the Science, like all marketing activities, must be updated regularly
    As data comes back about the drug at each phase, focus on positive effects
    Carefully avoid messages that, with the benefit of new data, could cause a lack of trust among
    doctors or regulatory agencies


Copyright © Best Practices®, LLC              7                                  BEST PRACTICES,     ®
                                                                                                         LLC
Small Company NPP Groups Often Use Ad Boards Early
  Half of the Small Pharma Segment NPP groups get involved with advisory boards in Pre-Clinical,
  while Large Pharma Segment NPP groups get involved more in Phase 1. Smaller companies have a
  greater need to reach out for support for their development, and this is the primary reason for starting
  earlier. Many Regional NPP groups however don’t get involved until Phase 3, and there is the
  possibility that this may impact the effectiveness of reaching advisory boards early on.
                                               Advisory Boards



100%
90%                                                        80%                   89%
80%
70%                                                                             63%
                                       56%                 75%
60%
50%                    50%               50%                                   60%
                                                              44%
40%                                      38%
30%              20%
20%                                                                                           13%
10%                    11%                                                                      10%
 0%                                                                                             0%
           Pre-Clinical              Phase 1             Phase 2             Phase 3      Launch

 Global NPP-LPS   n=10
 Global NPP-SPS   n=8                      Percentage of each segment
                                         performing activity at each phase
 Regional NPP-LPS n=9
  Copyright © Best Practices®, LLC                   8                                 BEST PRACTICES,®
                                                                                                          LLC
KOL Management Insight
     Pre-Clinical:
         Use KOL’s to Fill in Expertise Gaps: “We’re a biotech company and so we don’t have
         expertise in every single disease. So very early on, if we have a discovery, we will bring in
         experts to tell us where we might want to go if we have a discovery or a product with a
         mechanism of action. So let’s say we have a mechanism of action against a certain target. Our
         scientists say this could apply to all kinds of autoimmune diseases or whatever. We’ll bring in
         experts before we even go forward and get their input on where they think the science will lead
         us, and sometimes they’ll want to do some studies or they’ll look at our pre-clinical data or
         they’ll make some suggestions and they’ll help guide us toward what could be our first
         indications with the product.”
              • Information Shared: “We’ll share all of our pre-clinical data, and whether that’s test
                  tube data...for some indication we have a lot of different kinds of in vitro data, but then
                  any kind of animal data as well.”
     Phase 1:
         Employ KOL’s to Lead Phase 1 Studies: “Quite often those people (KOL’s) also are people
         that do some of the Phase 1 studies. Not always, but they can help guide on how we’d want to
         go that direction.”
     Phase 2 & 3:
         Change Roles for Current KOL’s and Add KOL’s as Development Proceeds to Meet
         Needs: “Some of our KOLs stay with us through the entire process, but their role changes.
         Then when you get more in the clinic, you try to bring in KOLs that are more savvy on the
         clinical part of it, and then eventually you want people that are more savvy on the commercial
         end. We continue to work within our scientific KOLs to say what other indications should we
         be considering? What investigator-initiated trials, where should we try to take this product,
         what do you think about a second-generation product, what kinds of things should we be doing
         to make sure we don’t have any safety issues down the road?”




Copyright © Best Practices®, LLC                   9                                      BEST PRACTICES,       ®
                                                                                                                    LLC
About Best Practices, LLC


Best Practices, LLC is a research and consulting firm that
conducts work based on the simple yet profound principle that
organizations can chart a course to superior economic
performance by studying the best business practices, operating
tactics and winning strategies of world-class companies.



                                   Best Practices, LLC
                                   6350 Quadrangle Drive, Suite 200
                                         Chapel Hill, NC 27517
                                            (919) 403-0251
                                   bestpractices@best-in-class.com
                                        www.best-in-class.com

Copyright © Best Practices®, LLC               10                     BEST PRACTICES,®
                                                                                         LLC

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Pharma New Product Planning- Medical Affairs Report Summary

  • 1. Pharmaceutical New Product Planning Role and Activities for Medical Affairs Report Summary Best Practices, LLC BEST PRACTICES,® LLC
  • 2. Research Objective and Methodology Data for this study was collected utilizing an online survey instrument and over a dozen in-depth qualitative interviews. Twenty-five organizations participated in this study. Study Objective & Methodology Study Objective & Methodology Key Study Objectives Key Study Objectives This benchmarking study examines the role This benchmarking study examines the role Assess current state of New Product Assess current state of New Product and impact of NPP groups on product and impact of NPP groups on product Planning in pharma Planning in pharma commercialization efforts in pharmaceutical commercialization efforts in pharmaceutical and biotech companies. ItItprovides reliable and biotech companies. provides reliable Provide overview of New Product Provide overview of New Product benchmarks, observations, and best practice benchmarks, observations, and best practice Planning activities and timing during Planning activities and timing during insights to inform and shape executive insights to inform and shape executive development process development process thinking around the challenges of new thinking around the challenges of new product development in Medical Affairs product development in Medical Affairs Review the main Medical Affairs activities Review the main Medical Affairs activities carried out during the development carried out during the development Data was collected using an online survey Data was collected using an online survey process and drill down on their timing, process and drill down on their timing, instrument covering topics related to roles, instrument covering topics related to roles, intended outcomes, and value for the intended outcomes, and value for the activities and value. More than aadozen in- activities and value. More than dozen in- organization organization depth interviews were conducted with depth interviews were conducted with participants to gather more detailed participants to gather more detailed information pertinent to this study. information pertinent to this study. Copyright © Best Practices®, LLC 2 BEST PRACTICES, ® LLC
  • 3. Benchmark Class Data for this study was collected utilizing an online survey instrument and over a dozen in-depth qualitative interviews: 27 participants from 25 organizations participated in this study. Abbott EMD Serono Actelion Human Genome Sciences Alcon Merck Allergan Novartis Almirall Ortho Biotech, a JNJ Company Altus Sanofi-Aventis Amgen Stiefel Laboratories Astellas Takeda Auxilium Theravance Bayer Healthcare UCB BiogenIdec Victory Daiichi Sankyo Wyeth Eli Lilly Copyright © Best Practices®, LLC 3 BEST PRACTICES, ® LLC
  • 4. New Product Planning Bridging the Gap Between R&D and Commercial Interests The central challenge is to ensure that the right new products get developed efficiently— with minimum risk and maximum value—to allow senior management to make smart decisions confidently. R&D pipeline marketing clinical patent COMMERCIAL brands molecules market competition phase I me-too lifecycle commercial pre-clinical co-promotion FDA submission pharmaceutical New Product physicians medical affairs Planning disease state compounds phase II sales development research forecast biotech blockbuster therapeutic area phase III drug “…with pressure on all stakeholders in the pharma industry and the few new drugs that came to the market in recent years, NPP should take on more and more importance in driving what projects to dedicate resources to…” Copyright © Best Practices®, LLC 4 BEST PRACTICES,® LLC
  • 5. Key Findings Key Activities and Patterns NPP activities generally follow established patterns of drug development. Market planning and research must support meeting development milestones, although the focus of NPP activity must be geared to align development with market potential, not just getting past regulatory hurdles. More activities are starting early in the process, even in Pre-Clinical stages To ensure that later (costlier) development efforts are devoted to the right commercial targets To enforce the market perspective and marketing discipline as early as possible Variations in the performance or timing of particular activities usually depend on attributes of the particular drug or therapeutic area Drugs with novel mechanisms of action, for instance, regularly triggered earlier use of KOLs and ad boards, if only to seed the discussion among thought leaders Copyright © Best Practices®, LLC 5 BEST PRACTICES, ® LLC
  • 6. NPP Shapes Development Activity NPP’s Role Adheres to Common Development Milestones and Guidelines NPP activities adhere to a fairly common schedule. Some are started in the early stages and continuously refined throughout the development process; others do not start until Phase III. NPP plays only a minor role at some of the benchmarked companies after P3. Pre-Clinical Phase I Phase II Phase III • Identify Unmet • Target Product • Draft Launch Label • Core Message Medical Need Profile • Epidemiology Development • Disease State • Disease State • Lifecycle Planning • Labeling Evaluation Opportunity • Managed Care • Healthcare Prof. • Preliminary • Competitive Research Segmentation Market and Assessment • Patient Flow • Patient Segmentation Competitive • Market • Positioning & Pricing Assessment • Ad Boards Assessment • Publications • KOL ID & Mgmt. • Generic Naming • Dev. of Brand • Med. Meeting Plan. • Publication Planning • Trade Naming & • Prelim. Positioning Packaging Preliminary Forecast TPP with Financial Indication Branding, Positioning of Market Forecasts and Prioritization & Publication Docs Competitive Profile Disease Models Pricing Schedules Copyright © Best Practices®, LLC 6 BEST PRACTICES, ® LLC
  • 7. Key Findings Medical Affairs Activities Medical Affairs should begin with understanding how best to reach the medical community, and this involves identifying KOLs. You must plan well in advance to have a consistent message about your product, and to generate buzz early on based upon what you seek to accomplish. Early Medical Affairs must focus on the theoretical aspects of the drug and engaging with the medical community. Once clinical data is available, Medical Affairs can shift to presenting the facts. Identify KOLs as early as possible, preferably in Pre-Clinical To gain a deeper understanding of the medical need To provide insight into how the new drug can fit into the market and what it must accomplish to be considered effective To provide insights on lifecycle management issues as indications become clearer In Phase 1, use input from KOLs to guide clinical trials and establish market-driven endpoints In Phase 2, set up Ad Boards to help guide positioning and messaging to doctors and to provide insight for conducting Phase 3 trials In Phase 3, KOLs should be heavily influencing the clinical trial processes Manage KOLs in two groups: one to guide the development process and provide insight as data comes back, the other to work more closely with publications and messaging Branding of the Science, like all marketing activities, must be updated regularly As data comes back about the drug at each phase, focus on positive effects Carefully avoid messages that, with the benefit of new data, could cause a lack of trust among doctors or regulatory agencies Copyright © Best Practices®, LLC 7 BEST PRACTICES, ® LLC
  • 8. Small Company NPP Groups Often Use Ad Boards Early Half of the Small Pharma Segment NPP groups get involved with advisory boards in Pre-Clinical, while Large Pharma Segment NPP groups get involved more in Phase 1. Smaller companies have a greater need to reach out for support for their development, and this is the primary reason for starting earlier. Many Regional NPP groups however don’t get involved until Phase 3, and there is the possibility that this may impact the effectiveness of reaching advisory boards early on. Advisory Boards 100% 90% 80% 89% 80% 70% 63% 56% 75% 60% 50% 50% 50% 60% 44% 40% 38% 30% 20% 20% 13% 10% 11% 10% 0% 0% Pre-Clinical Phase 1 Phase 2 Phase 3 Launch Global NPP-LPS n=10 Global NPP-SPS n=8 Percentage of each segment performing activity at each phase Regional NPP-LPS n=9 Copyright © Best Practices®, LLC 8 BEST PRACTICES,® LLC
  • 9. KOL Management Insight Pre-Clinical: Use KOL’s to Fill in Expertise Gaps: “We’re a biotech company and so we don’t have expertise in every single disease. So very early on, if we have a discovery, we will bring in experts to tell us where we might want to go if we have a discovery or a product with a mechanism of action. So let’s say we have a mechanism of action against a certain target. Our scientists say this could apply to all kinds of autoimmune diseases or whatever. We’ll bring in experts before we even go forward and get their input on where they think the science will lead us, and sometimes they’ll want to do some studies or they’ll look at our pre-clinical data or they’ll make some suggestions and they’ll help guide us toward what could be our first indications with the product.” • Information Shared: “We’ll share all of our pre-clinical data, and whether that’s test tube data...for some indication we have a lot of different kinds of in vitro data, but then any kind of animal data as well.” Phase 1: Employ KOL’s to Lead Phase 1 Studies: “Quite often those people (KOL’s) also are people that do some of the Phase 1 studies. Not always, but they can help guide on how we’d want to go that direction.” Phase 2 & 3: Change Roles for Current KOL’s and Add KOL’s as Development Proceeds to Meet Needs: “Some of our KOLs stay with us through the entire process, but their role changes. Then when you get more in the clinic, you try to bring in KOLs that are more savvy on the clinical part of it, and then eventually you want people that are more savvy on the commercial end. We continue to work within our scientific KOLs to say what other indications should we be considering? What investigator-initiated trials, where should we try to take this product, what do you think about a second-generation product, what kinds of things should we be doing to make sure we don’t have any safety issues down the road?” Copyright © Best Practices®, LLC 9 BEST PRACTICES, ® LLC
  • 10. About Best Practices, LLC Best Practices, LLC is a research and consulting firm that conducts work based on the simple yet profound principle that organizations can chart a course to superior economic performance by studying the best business practices, operating tactics and winning strategies of world-class companies. Best Practices, LLC 6350 Quadrangle Drive, Suite 200 Chapel Hill, NC 27517 (919) 403-0251 bestpractices@best-in-class.com www.best-in-class.com Copyright © Best Practices®, LLC 10 BEST PRACTICES,® LLC