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Switch Automation 2017 © All Rights Reserved
The Case for Integrated
Grocery Facilities
Endorsed
by
October 18th, 2017
Switch Automation 2017 © All Rights Reserved
MICHAEL GRIZZLE
Grocery Program Manager
• 4 years experience with
enterprise software as a
service (SaaS)
AARON LAPSLEY
VP of Global Engineering
Services
• Certified Professional
Engineer
• Harvard Business School
Alum
Speakers
Switch Automation 2017 © All Rights Reserved
15%
Average Energy Savings / Store
180k+
Opportunities Detected Monthly
1.5 Years
Average Payback Period
100M+
SqFt on the Switch Platform
The Switch Platform integrates
grocery retailers’ many siloed
building and mechanical
systems.
Pairing advanced fault detection
with expert engineering services,
Switch makes it easier for grocery
retailers to operate their portfolios
efficiently and effectively.
66.2 F
Chicago
Switch Automation 2017 © All Rights Reserved
Key points From siloed systems to smart operations
Case study: Fortune 500 grocery retailer
The path to integrated grocery facilities
Switch Automation 2017 © All Rights Reserved
Switch Automation 2017 © All Rights Reserved
What is integrated
grocery
technology?
• Disconnected, siloed systems 
visibility and central command and
control
• Real-time, granular data  actionable
insights
Switch Automation 2017 © All Rights Reserved
From siloed
systems to smart
operations
“A rigorous analysis of existing building assets is
now critical to a company’s ability to plan and
react to changing facility needs.”
—IFMA, Strategic Facility Planning
Switch Automation 2017 © All Rights Reserved
Switch Automation 2017 © All Rights Reserved
“$1 in
energy
savings is
equivalent
to
increasing
sales by
$59.”
But grocery
retailers
FRAGMENTED
PORTFOLIO DATA
LACK OF ROOT
CAUSE ANALYSIS
FOR EQUIPMENT
ISSUES
REACTIVE
OPERATIONS
ENERGY REPORT
Source: Energy Star Building Upgrade Manual Facility
Type: Supermarkets and Grocery Stores Chapter
Switch Automation 2017 © All Rights Reserved
Unlocking
value
through the
smart
building
technology.
CONNECTED
CENTRALIZED
DATA
ADVANCED ROOT
CAUSE ANALYSIS
PROACTIVE
PROBLEM
SOLVING
Switch Automation 2017 © All Rights Reserved
A Fortune 500 grocery
retailer had these
challenges.
Switch Automation 2017 © All Rights Reserved
5,000+ U.S.
RETAIL
LOCATIONS
CENTRALIZED ENERGY TEAM
GLOBAL PORTFOLIO
Switch Automation 2017 © All Rights Reserved
Decentralized Data.
INSUFFICIENT
VISIBILITY
❊ Centralized team lacked central data
management platform for 5,000+
locations
❊ Unable to compare store performance
across portfolio
❊ Lacked normalized energy data
Switch Automation 2017 © All Rights Reserved
Inefficient building
operations.
HIGH ENERGY
CONSUMPTION
❊ No visibility into lighting system status
❊ No centralized remote control over refrigeration
and HVAC systems
❊ Local overrides and extended use caused
overworked HVAC units to breakdown
Switch Automation 2017 © All Rights Reserved
Reactive operations
model.
INEFFICIENT
EQUIPMENT &
RECURRING
MAINTENANC
E VISITS
❊ Inefficient equipment led to frequent breakdowns
❊ Maintenance technicians made incomplete repairs, leading
to additional service visits at an average rate of $1,000 / visit
❊ No data to hold vendors accountable and reduce repairs
spend
Switch Automation 2017 © All Rights Reserved
The solution.
REAL-TIME
OPERATIONAL
VISIBILITY
CLOUD
CONTROL
CENTRALIZED
ACCESS TO
PORTFOLIO DATA
Switch Automation 2017 © All Rights Reserved
Portfolio Intelligence.
CENTRALIZED
ACCESS TO
PORTFOLIO
DATA
❊ Integrated data from 6 - 12 sub meters per
store for over 150 locations, in 15 min
intervals
❊ Energy data (kW and kWh)
Switch Automation 2017 © All Rights Reserved
Performance
Optimization.
ENERGY
CONSUMPTION
REDUCED
❊ Analysis of historical HVAC data suggested optimal set
points and schedules
❊ Central automation of lighting and display schedules
❊ Remotely configured new schedules and set points for HVAC
systems and equipment
❊ $10,000 energy use reduction / store / year
Switch Automation 2017 © All Rights Reserved
Operational
Excellence.
OPTIMIZED
EQUIPMENT
PERFORMANC
E & REDUCED
MAINTENANC
E VISITS
❊ Smart Alerts notified FMs of inefficient equipment in real time
❊ Maintenance technicians were armed with data-backed insights to
make targeted and speedy repairs
❊ Customers were more comfortable; walk-outs and lost sales avoided
❊ $20,000 in maintenance technicians / store / year avoided
Switch Automation 2017 © All Rights Reserved
The path to
integrated grocery
facilities
Switch Automation 2017 © All Rights Reserved
“Data is the new battle ground.”
– STUART AITKEN, KROGER
Source: FoodDIVE, Cathy Siegner, Oct 17th, 2017
Switch Automation 2017 © All Rights Reserved
What are
your top
priorities?
CUSTOMER
LOYALTY
STREAMLINE
D
OPERATIONS
SALES
REVENUE
PERFORMANC
E INSIGHTS
BRAND
DIFFERENTIATIO
N
CARBON
EMISSIONS
OPERATING
COSTS
HOLDING
VENDORS
ACCOUNTABL
E
Switch Automation 2017 © All Rights Reserved
How do smart building programs work?
REAL-TIME BUILDING
INTEGRATION
• Energy Management System
• Refrigeration System
• Power Metering
• Badge Access Systems
• Smart LED Lighting Systems
• Solar Systems
PORTFOLIO DATA
AGGREGATION
• Utility Bills
• Work Order Systems
• Capital Projects
• Green Building Certifications
• Customer Service / Helpdesk Calls
CLOUD DATA
STORAGE &
USER
INTERFACE
• Fault Detection & Diagnostics Rules
• Weather Normalization & Benchmarking
• Data Statistics (Avg, Sum, Max/Min)
• Virtual Calculations (kW per ton)
ANALYTICS
• Data “Tagging”
• Point Templates
• Standardize Naming Conventions
• Apply/Store Metadata
FORMATTING
& ORGANIZATION
Switch Automation 2017 © All Rights Reserved
Integrated grocery facilities program
STRATEGY
DEVELOPMENT
AND PROJECT
KICK OFF
❊ Develop a plan that
serves all relevant
business units.
❊ Define specific goals and
success metrics.
STORE SYSTEMS
INTEGRATIONS
❊ Develop strategies for
connecting to the building
systems and equipment.
❊ Decide what type and
granularity of operational
data to connect.
PLATFORM
CONFIGURATION
❊ Configure settings,
workspaces, alerts and
features to tailor the
solution to your team’s
needs and objectives.
MANAGED
SERVICES AND
TRAINING
❊ Leverage monitoring,
analysis, and reporting
services to maximize
ROI.
❊ Transition desired skills to
your internal team.
INITIAL RESULTS
AND NEXT STEPS
❊ Summarize the program’s
initial results and
determine next steps with
key stakeholders.
1-4 weeks
1-3 months
1-2 weeks
2-6 months
3-6 months
Switch Automation 2017 © All Rights Reserved
Strategies to achieve ROI
Reduce energy consumption and
cost
Reduce high-priority
technician visits
Reduce time to repair
issues
Extend equipment
life
Retro-commission the existing HVAC/R
controls / EMSs. Identify opportunities
and work to resolve
Implement lighting and HVAC control
schedules via Platform that set back
in unoccupied periods
Update HVAC/R set points to
standard via Platform
Adjust existing store-request work order
process to redirect certain work orders
to NOC for remote diagnosis
Provide data to inform design process for
R&M replacements and capital upgrades
M&V after R&M activities with data in
the Connected Buildings Platform
Identify issues as they happen with
FDD analytics in the Platform,
i.e. “MBCx”
Switch Automation 2017 © All Rights Reserved
Sub-meters are most economical for grocery
Store #3
Store #14
Store #15
Store #92
Store #65
Store #358
Store #9
Store #79
Store #32
Store #38
Store #46
Store #264
Store #33
Store #83
Store #279
2,584
6,765
10,946
4,181
1,597
987
610
377
233
144
89
55
34
21
13
8
5
3
2
1
987
Switch Automation 2017 © All Rights Reserved
Key Performance Indicators achieved
1. Reduce energy consumption and cost
 $68,875 in annual energy cost savings
identified across 10 stores
 $6,900 per store on average = 11%
2. Reduce high-priority technician site visits
 3 emergency site visits avoided by
intercepting hot/cold call work orders
within 2 months of launch = $5,000
3. Reduce time to repair issues
 Identified 37 previously unknown
R&M issues across 10 stores
 18 additional issues resolved remotely
4. Extend equipment life (by reducing
unnecessary operating hours)
 193,372 annual run-rate equipment
operating hours avoided with schedule
and set point updates across 10 stores
 Over 30% average reduction
Switch Automation 2017 © All Rights Reserved
Training and support models
Training
Your Staff
Support from
Service Provider
Less
More
Less More
A B
C
Managed
Service
Hand-offIn-house
Time
Service Provider
Involvement
(training+service)
A
C
B
Support included in base subscription
Switch Automation 2017 © All Rights Reserved
ADVANCED FDD
AND REMOTE
CONTROL
SIMPLE INTEGRATION
AND FAST PATH TO
SCALE AND VALUE
EXPERT HELP
Maximizing
business
value
through
smart
building
technology.
Switch Automation 2017 © All Rights Reserved
ADVANCED FDD
AND REMOTE
CONTROL
SIMPLE
INTEGRATION
AND FAST PATH
TO SCALE AND
VALUE
EXPERT HELP
Maximizing
business
value
through
smart
building
technology.
Switch Automation 2017 © All Rights Reserved
ADVANCED FDD
AND REMOTE
CONTROL
SIMPLE INTEGRATION
AND FAST PATH TO
SCALE AND VALUE
EXPERT
HELP
Maximizing
business
value
through
smart
building
technology.
Switch Automation 2017 © All Rights Reserved
THANK YOU.
Call or email Michael Grizzle:
+1 (408) 497-0035
mgrizzle@switchautomation.com
Visit us www.switchautomation.com
Or find us on Twitter @SwitchHQ
Endorsed
by
Switch Automation 2017 © All Rights Reserved
QUESTIONS?
Call or email Michael Grizzle:
+1 (408) 497-0035
mgrizzle@switchautomation.com
Visit us www.switchautomation.com
Or find us on Twitter @SwitchHQ
AARON LAPSLEY
VP of Global Engineering Services

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The case for integrated grocery facilities webinar deck

  • 1. Switch Automation 2017 © All Rights Reserved The Case for Integrated Grocery Facilities Endorsed by October 18th, 2017
  • 2. Switch Automation 2017 © All Rights Reserved MICHAEL GRIZZLE Grocery Program Manager • 4 years experience with enterprise software as a service (SaaS) AARON LAPSLEY VP of Global Engineering Services • Certified Professional Engineer • Harvard Business School Alum Speakers
  • 3. Switch Automation 2017 © All Rights Reserved 15% Average Energy Savings / Store 180k+ Opportunities Detected Monthly 1.5 Years Average Payback Period 100M+ SqFt on the Switch Platform The Switch Platform integrates grocery retailers’ many siloed building and mechanical systems. Pairing advanced fault detection with expert engineering services, Switch makes it easier for grocery retailers to operate their portfolios efficiently and effectively. 66.2 F Chicago
  • 4. Switch Automation 2017 © All Rights Reserved Key points From siloed systems to smart operations Case study: Fortune 500 grocery retailer The path to integrated grocery facilities Switch Automation 2017 © All Rights Reserved
  • 5. Switch Automation 2017 © All Rights Reserved What is integrated grocery technology? • Disconnected, siloed systems  visibility and central command and control • Real-time, granular data  actionable insights
  • 6. Switch Automation 2017 © All Rights Reserved From siloed systems to smart operations “A rigorous analysis of existing building assets is now critical to a company’s ability to plan and react to changing facility needs.” —IFMA, Strategic Facility Planning Switch Automation 2017 © All Rights Reserved
  • 7. Switch Automation 2017 © All Rights Reserved “$1 in energy savings is equivalent to increasing sales by $59.” But grocery retailers FRAGMENTED PORTFOLIO DATA LACK OF ROOT CAUSE ANALYSIS FOR EQUIPMENT ISSUES REACTIVE OPERATIONS ENERGY REPORT Source: Energy Star Building Upgrade Manual Facility Type: Supermarkets and Grocery Stores Chapter
  • 8. Switch Automation 2017 © All Rights Reserved Unlocking value through the smart building technology. CONNECTED CENTRALIZED DATA ADVANCED ROOT CAUSE ANALYSIS PROACTIVE PROBLEM SOLVING
  • 9. Switch Automation 2017 © All Rights Reserved A Fortune 500 grocery retailer had these challenges.
  • 10. Switch Automation 2017 © All Rights Reserved 5,000+ U.S. RETAIL LOCATIONS CENTRALIZED ENERGY TEAM GLOBAL PORTFOLIO
  • 11. Switch Automation 2017 © All Rights Reserved Decentralized Data. INSUFFICIENT VISIBILITY ❊ Centralized team lacked central data management platform for 5,000+ locations ❊ Unable to compare store performance across portfolio ❊ Lacked normalized energy data
  • 12. Switch Automation 2017 © All Rights Reserved Inefficient building operations. HIGH ENERGY CONSUMPTION ❊ No visibility into lighting system status ❊ No centralized remote control over refrigeration and HVAC systems ❊ Local overrides and extended use caused overworked HVAC units to breakdown
  • 13. Switch Automation 2017 © All Rights Reserved Reactive operations model. INEFFICIENT EQUIPMENT & RECURRING MAINTENANC E VISITS ❊ Inefficient equipment led to frequent breakdowns ❊ Maintenance technicians made incomplete repairs, leading to additional service visits at an average rate of $1,000 / visit ❊ No data to hold vendors accountable and reduce repairs spend
  • 14. Switch Automation 2017 © All Rights Reserved The solution. REAL-TIME OPERATIONAL VISIBILITY CLOUD CONTROL CENTRALIZED ACCESS TO PORTFOLIO DATA
  • 15. Switch Automation 2017 © All Rights Reserved Portfolio Intelligence. CENTRALIZED ACCESS TO PORTFOLIO DATA ❊ Integrated data from 6 - 12 sub meters per store for over 150 locations, in 15 min intervals ❊ Energy data (kW and kWh)
  • 16. Switch Automation 2017 © All Rights Reserved Performance Optimization. ENERGY CONSUMPTION REDUCED ❊ Analysis of historical HVAC data suggested optimal set points and schedules ❊ Central automation of lighting and display schedules ❊ Remotely configured new schedules and set points for HVAC systems and equipment ❊ $10,000 energy use reduction / store / year
  • 17. Switch Automation 2017 © All Rights Reserved Operational Excellence. OPTIMIZED EQUIPMENT PERFORMANC E & REDUCED MAINTENANC E VISITS ❊ Smart Alerts notified FMs of inefficient equipment in real time ❊ Maintenance technicians were armed with data-backed insights to make targeted and speedy repairs ❊ Customers were more comfortable; walk-outs and lost sales avoided ❊ $20,000 in maintenance technicians / store / year avoided
  • 18. Switch Automation 2017 © All Rights Reserved The path to integrated grocery facilities Switch Automation 2017 © All Rights Reserved “Data is the new battle ground.” – STUART AITKEN, KROGER Source: FoodDIVE, Cathy Siegner, Oct 17th, 2017
  • 19. Switch Automation 2017 © All Rights Reserved What are your top priorities? CUSTOMER LOYALTY STREAMLINE D OPERATIONS SALES REVENUE PERFORMANC E INSIGHTS BRAND DIFFERENTIATIO N CARBON EMISSIONS OPERATING COSTS HOLDING VENDORS ACCOUNTABL E
  • 20. Switch Automation 2017 © All Rights Reserved How do smart building programs work? REAL-TIME BUILDING INTEGRATION • Energy Management System • Refrigeration System • Power Metering • Badge Access Systems • Smart LED Lighting Systems • Solar Systems PORTFOLIO DATA AGGREGATION • Utility Bills • Work Order Systems • Capital Projects • Green Building Certifications • Customer Service / Helpdesk Calls CLOUD DATA STORAGE & USER INTERFACE • Fault Detection & Diagnostics Rules • Weather Normalization & Benchmarking • Data Statistics (Avg, Sum, Max/Min) • Virtual Calculations (kW per ton) ANALYTICS • Data “Tagging” • Point Templates • Standardize Naming Conventions • Apply/Store Metadata FORMATTING & ORGANIZATION
  • 21. Switch Automation 2017 © All Rights Reserved Integrated grocery facilities program STRATEGY DEVELOPMENT AND PROJECT KICK OFF ❊ Develop a plan that serves all relevant business units. ❊ Define specific goals and success metrics. STORE SYSTEMS INTEGRATIONS ❊ Develop strategies for connecting to the building systems and equipment. ❊ Decide what type and granularity of operational data to connect. PLATFORM CONFIGURATION ❊ Configure settings, workspaces, alerts and features to tailor the solution to your team’s needs and objectives. MANAGED SERVICES AND TRAINING ❊ Leverage monitoring, analysis, and reporting services to maximize ROI. ❊ Transition desired skills to your internal team. INITIAL RESULTS AND NEXT STEPS ❊ Summarize the program’s initial results and determine next steps with key stakeholders. 1-4 weeks 1-3 months 1-2 weeks 2-6 months 3-6 months
  • 22. Switch Automation 2017 © All Rights Reserved Strategies to achieve ROI Reduce energy consumption and cost Reduce high-priority technician visits Reduce time to repair issues Extend equipment life Retro-commission the existing HVAC/R controls / EMSs. Identify opportunities and work to resolve Implement lighting and HVAC control schedules via Platform that set back in unoccupied periods Update HVAC/R set points to standard via Platform Adjust existing store-request work order process to redirect certain work orders to NOC for remote diagnosis Provide data to inform design process for R&M replacements and capital upgrades M&V after R&M activities with data in the Connected Buildings Platform Identify issues as they happen with FDD analytics in the Platform, i.e. “MBCx”
  • 23. Switch Automation 2017 © All Rights Reserved Sub-meters are most economical for grocery Store #3 Store #14 Store #15 Store #92 Store #65 Store #358 Store #9 Store #79 Store #32 Store #38 Store #46 Store #264 Store #33 Store #83 Store #279 2,584 6,765 10,946 4,181 1,597 987 610 377 233 144 89 55 34 21 13 8 5 3 2 1 987
  • 24. Switch Automation 2017 © All Rights Reserved Key Performance Indicators achieved 1. Reduce energy consumption and cost  $68,875 in annual energy cost savings identified across 10 stores  $6,900 per store on average = 11% 2. Reduce high-priority technician site visits  3 emergency site visits avoided by intercepting hot/cold call work orders within 2 months of launch = $5,000 3. Reduce time to repair issues  Identified 37 previously unknown R&M issues across 10 stores  18 additional issues resolved remotely 4. Extend equipment life (by reducing unnecessary operating hours)  193,372 annual run-rate equipment operating hours avoided with schedule and set point updates across 10 stores  Over 30% average reduction
  • 25. Switch Automation 2017 © All Rights Reserved Training and support models Training Your Staff Support from Service Provider Less More Less More A B C Managed Service Hand-offIn-house Time Service Provider Involvement (training+service) A C B Support included in base subscription
  • 26. Switch Automation 2017 © All Rights Reserved ADVANCED FDD AND REMOTE CONTROL SIMPLE INTEGRATION AND FAST PATH TO SCALE AND VALUE EXPERT HELP Maximizing business value through smart building technology.
  • 27. Switch Automation 2017 © All Rights Reserved ADVANCED FDD AND REMOTE CONTROL SIMPLE INTEGRATION AND FAST PATH TO SCALE AND VALUE EXPERT HELP Maximizing business value through smart building technology.
  • 28. Switch Automation 2017 © All Rights Reserved ADVANCED FDD AND REMOTE CONTROL SIMPLE INTEGRATION AND FAST PATH TO SCALE AND VALUE EXPERT HELP Maximizing business value through smart building technology.
  • 29. Switch Automation 2017 © All Rights Reserved THANK YOU. Call or email Michael Grizzle: +1 (408) 497-0035 mgrizzle@switchautomation.com Visit us www.switchautomation.com Or find us on Twitter @SwitchHQ Endorsed by
  • 30. Switch Automation 2017 © All Rights Reserved QUESTIONS? Call or email Michael Grizzle: +1 (408) 497-0035 mgrizzle@switchautomation.com Visit us www.switchautomation.com Or find us on Twitter @SwitchHQ AARON LAPSLEY VP of Global Engineering Services