The case for integrated grocery facilities webinar deck

Switch Automation 2017 © All Rights Reserved
The Case for Integrated
Grocery Facilities
Endorsed
by
October 18th, 2017

MICHAEL GRIZZLE
Grocery Program Manager
• 4 years experience with
enterprise software as a
service (SaaS)
AARON LAPSLEY
VP of Global Engineering
Services
• Certified Professional
Engineer
• Harvard Business School
Alum
Speakers

15%
Average Energy Savings / Store
180k+
Opportunities Detected Monthly
1.5 Years
Average Payback Period
100M+
SqFt on the Switch Platform
The Switch Platform integrates
grocery retailers’ many siloed
building and mechanical
systems.
Pairing advanced fault detection
with expert engineering services,
Switch makes it easier for grocery
retailers to operate their portfolios
efficiently and effectively.
66.2 F
Chicago

Key points From siloed systems to smart operations
Case study: Fortune 500 grocery retailer
The path to integrated grocery facilities

What is integrated
grocery
technology?
• Disconnected, siloed systems 
visibility and central command and
control
• Real-time, granular data  actionable
insights

From siloed
systems to smart
operations
“A rigorous analysis of existing building assets is
now critical to a company’s ability to plan and
react to changing facility needs.”
—IFMA, Strategic Facility Planning

“$1 in
energy
savings is
equivalent
to
increasing
sales by
$59.”
But grocery
retailers
FRAGMENTED
PORTFOLIO DATA
LACK OF ROOT
CAUSE ANALYSIS
FOR EQUIPMENT
ISSUES
REACTIVE
OPERATIONS
ENERGY REPORT
Source: Energy Star Building Upgrade Manual Facility
Type: Supermarkets and Grocery Stores Chapter

Unlocking
value
through the
smart
building
technology.
CONNECTED
CENTRALIZED
DATA
ADVANCED ROOT
CAUSE ANALYSIS
PROACTIVE
PROBLEM
SOLVING

A Fortune 500 grocery
retailer had these
challenges.

5,000+ U.S.
RETAIL
LOCATIONS
CENTRALIZED ENERGY TEAM
GLOBAL PORTFOLIO

Decentralized Data.
INSUFFICIENT
VISIBILITY
❊ Centralized team lacked central data
management platform for 5,000+
locations
❊ Unable to compare store performance
across portfolio
❊ Lacked normalized energy data

Inefficient building
operations.
HIGH ENERGY
CONSUMPTION
❊ No visibility into lighting system status
❊ No centralized remote control over refrigeration
and HVAC systems
❊ Local overrides and extended use caused
overworked HVAC units to breakdown

Reactive operations
model.
INEFFICIENT
EQUIPMENT &
RECURRING
MAINTENANC
E VISITS
❊ Inefficient equipment led to frequent breakdowns
❊ Maintenance technicians made incomplete repairs, leading
to additional service visits at an average rate of $1,000 / visit
❊ No data to hold vendors accountable and reduce repairs
spend

The solution.
REAL-TIME
OPERATIONAL
VISIBILITY
CLOUD
CONTROL
CENTRALIZED
ACCESS TO
PORTFOLIO DATA

Portfolio Intelligence.
CENTRALIZED
ACCESS TO
PORTFOLIO
DATA
❊ Integrated data from 6 - 12 sub meters per
store for over 150 locations, in 15 min
intervals
❊ Energy data (kW and kWh)

Performance
Optimization.
ENERGY
CONSUMPTION
REDUCED
❊ Analysis of historical HVAC data suggested optimal set
points and schedules
❊ Central automation of lighting and display schedules
❊ Remotely configured new schedules and set points for HVAC
systems and equipment
❊ $10,000 energy use reduction / store / year

Operational
Excellence.
OPTIMIZED
EQUIPMENT
PERFORMANC
E & REDUCED
MAINTENANC
E VISITS
❊ Smart Alerts notified FMs of inefficient equipment in real time
❊ Maintenance technicians were armed with data-backed insights to
make targeted and speedy repairs
❊ Customers were more comfortable; walk-outs and lost sales avoided
❊ $20,000 in maintenance technicians / store / year avoided

The path to
integrated grocery
facilities
“Data is the new battle ground.”
– STUART AITKEN, KROGER
Source: FoodDIVE, Cathy Siegner, Oct 17th, 2017

What are
your top
priorities?
CUSTOMER
LOYALTY
STREAMLINE
D
OPERATIONS
SALES
REVENUE
PERFORMANC
E INSIGHTS
BRAND
DIFFERENTIATIO
N
CARBON
EMISSIONS
OPERATING
COSTS
HOLDING
VENDORS
ACCOUNTABL
E

How do smart building programs work?
REAL-TIME BUILDING
INTEGRATION
• Energy Management System
• Refrigeration System
• Power Metering
• Badge Access Systems
• Smart LED Lighting Systems
• Solar Systems
PORTFOLIO DATA
AGGREGATION
• Utility Bills
• Work Order Systems
• Capital Projects
• Green Building Certifications
• Customer Service / Helpdesk Calls
CLOUD DATA
STORAGE &
USER
INTERFACE
• Fault Detection & Diagnostics Rules
• Weather Normalization & Benchmarking
• Data Statistics (Avg, Sum, Max/Min)
• Virtual Calculations (kW per ton)
ANALYTICS
• Data “Tagging”
• Point Templates
• Standardize Naming Conventions
• Apply/Store Metadata
FORMATTING
& ORGANIZATION

Integrated grocery facilities program
STRATEGY
DEVELOPMENT
AND PROJECT
KICK OFF
❊ Develop a plan that
serves all relevant
business units.
❊ Define specific goals and
success metrics.
STORE SYSTEMS
INTEGRATIONS
❊ Develop strategies for
connecting to the building
systems and equipment.
❊ Decide what type and
granularity of operational
data to connect.
PLATFORM
CONFIGURATION
❊ Configure settings,
workspaces, alerts and
features to tailor the
solution to your team’s
needs and objectives.
MANAGED
SERVICES AND
TRAINING
❊ Leverage monitoring,
analysis, and reporting
services to maximize
ROI.
❊ Transition desired skills to
your internal team.
INITIAL RESULTS
AND NEXT STEPS
❊ Summarize the program’s
initial results and
determine next steps with
key stakeholders.
1-4 weeks
1-3 months
1-2 weeks
2-6 months
3-6 months

Strategies to achieve ROI
Reduce energy consumption and
cost
Reduce high-priority
technician visits
Reduce time to repair
issues
Extend equipment
life
Retro-commission the existing HVAC/R
controls / EMSs. Identify opportunities
and work to resolve
Implement lighting and HVAC control
schedules via Platform that set back
in unoccupied periods
Update HVAC/R set points to
standard via Platform
Adjust existing store-request work order
process to redirect certain work orders
to NOC for remote diagnosis
Provide data to inform design process for
R&M replacements and capital upgrades
M&V after R&M activities with data in
the Connected Buildings Platform
Identify issues as they happen with
FDD analytics in the Platform,
i.e. “MBCx”

Sub-meters are most economical for grocery
Store #3
Store #14
Store #15
Store #92
Store #65
Store #358
Store #9
Store #79
Store #32
Store #38
Store #46
Store #264
Store #33
Store #83
Store #279
2,584
6,765
10,946
4,181
1,597
987
610
377
233
144
89
55
34
21
13
8
5
3
2
1
987

Key Performance Indicators achieved
1. Reduce energy consumption and cost
 $68,875 in annual energy cost savings
identified across 10 stores
 $6,900 per store on average = 11%
2. Reduce high-priority technician site visits
 3 emergency site visits avoided by
intercepting hot/cold call work orders
within 2 months of launch = $5,000
3. Reduce time to repair issues
 Identified 37 previously unknown
R&M issues across 10 stores
 18 additional issues resolved remotely
4. Extend equipment life (by reducing
unnecessary operating hours)
 193,372 annual run-rate equipment
operating hours avoided with schedule
and set point updates across 10 stores
 Over 30% average reduction

Training and support models
Training
Your Staff
Support from
Service Provider
Less
More
Less More
A B
C
Managed
Service
Hand-offIn-house
Time
Service Provider
Involvement
(training+service)
A
C
B
Support included in base subscription

ADVANCED FDD
AND REMOTE
CONTROL
SIMPLE INTEGRATION
AND FAST PATH TO
SCALE AND VALUE
EXPERT HELP
Maximizing
business
value
through
smart
building
technology.

ADVANCED FDD
AND REMOTE
CONTROL
SIMPLE
INTEGRATION
AND FAST PATH
TO SCALE AND
VALUE
EXPERT HELP
Maximizing
business
value
through
smart
building
technology.

ADVANCED FDD
AND REMOTE
CONTROL
SIMPLE INTEGRATION
AND FAST PATH TO
SCALE AND VALUE
EXPERT
HELP
Maximizing
business
value
through
smart
building
technology.

THANK YOU.
Call or email Michael Grizzle:
+1 (408) 497-0035
mgrizzle@switchautomation.com
Visit us www.switchautomation.com
Or find us on Twitter @SwitchHQ
Endorsed
by

QUESTIONS?
Call or email Michael Grizzle:
+1 (408) 497-0035
mgrizzle@switchautomation.com
Visit us www.switchautomation.com
Or find us on Twitter @SwitchHQ
AARON LAPSLEY
VP of Global Engineering Services

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