SlideShare a Scribd company logo
Project Metrics & Measures Roadmap to gain agreement on key metrics vital to measure project success Anand Subramaniam
[object Object],[object Object]
Highlights ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Project Metric & Measures -  Overview
Definition Metrics Provides measuring units to depict values, thresholds, constraints, scope, duration, maximums and minimums, averages, etc. Measures Represent information used to establish a common understanding of status, condition, and position of something
Definition Metrics A precise description of what is measured including: numerator, denominator, inclusions and exclusions Targets The agreed upon metric value the organisation desires to achieve
Metric - Challenges Metric Challenges No defined approach to measure return on investment No data validation for accuracy Lack of resources  to perform function No formal approach to establish measures and  metrics (program & projects) Lack data for reviewing metrics pre & post-live reporting No top management support or participation for metric definition & management No timeline for refining and reporting  metrics in line with implementation activities Lack of organisation buy-in towards a single methodology and standardisation of data elements Lack continuous reinforcement, correlation of metrics to project outcomes Lack training / buy in
Metrics – Key Success Factors Key Success Factors Clear charter, scope, roles & responsibilities and direction vital to measure project success Consistent reinforcement of the terminology and metric definition / cal Gain agreement on key metrics for projects & program Governance process defined for metric management  Metrics & measures clear and concise Support and ownership from business Dashboard” and summary reports developed pre &  post implementation Gain agreement on reporting and ongoing monitoring Develop metric program early in the project Defining metrics at the beginning of the project
Project Metric & Measures -  Roadmap
Metrics & Measures - Roadmap  #1 Scope & Governance  #2 Metric Identification #3 Baseline Measurement #4 Industry Benchmarks #5 Targets #6 Establish Reporting Process #7 Implement  #8 (Post) Implement Review / Audit
#1 Governance & Scope ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Metrics – Scope Validation Metrics –  Identification & Validation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Operating Processes Management Process
#2 Metric Identification ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Metric Identification - Criteria ,[object Object],[object Object],[object Object],[object Object],[object Object]
#3 Baseline Measurements ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
#4 & 5 Industry Benchmarks & Targets ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
#6 Establish Metric Reporting Process ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
#7 & 8 (Post)Implementation Review ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Project Process Metric - Model & Guidance
Project Process Metrics Model Output Input Process Project Metrics Productivity Rate Test Defect  Cost / Schedule Variance Change request ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Resources & People Deliverables Time - Schedule Risk Risk Risk Risk Initiate Plan Design Build Test Control Close Operate
Guidance on Metrics ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Guidance on Measurement Program ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Project Dashboard 20/07/2009 27/07/2009
Project Metrics
Metrics – Process Steps 1. Identify Metrics Customers 3. Ask Questions 4. Select Metrics 5. Standar-dise Definitions 6. Choose a Model 2. Target Goals 7. Establish Counting Criteria 9. Define Reporting Mechanisms 10. Determine Additional Qualifiers 11. Collect Data 12. Consider Human Factors 8. Decide On Decision Criteria
Focus - Project Metrics & Measures  Schedule Quality Risk Cost / Budget Contracts  Resources Focus - Metrics & Measure Status  Stakeholder Involvement  Scope  Change Manage-ment
Example – Project Metrics ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Example – Project Metrics Description Metric # of training hours per project team member. Training Hours # of project team members who quit or terminated. Turnover # of resources assigned to more than one task. Over allocated Resources Budgeted Cost of Work Performed (BCWP) Earned Value # of tasks that have cost more to complete than expected Over budgeted tasks # of task that should have started but have been delayed Tasks # of tasks that were started but not finished on time Overdue tasks # of scope changes that were approved Scope Change Approvals # of scope changes requested by the client or sponsor Scope Change Requests
Metrics – Do &  Don’t ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Project Measures
Measure - Purpose Processes, Products & Services Understand Predict Control Evaluate
Measurement Process Tailor  Measures Apply  Measures Implement  Process Stakeholder Needs Issues, Process Characteristics Measurement Plan External Constraints Measurement Needs Data Actions Project Boundary
Monitor & Control
Monitor & Control - Purpose ,[object Object],[object Object],[object Object]
Monitor & Control – Tracking  ,[object Object],[object Object],[object Object],[object Object]
Pitfalls to Avoid ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Earned Value
Definition ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Example - Budget, Schedule, Tasks ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Example - Budget, Schedule, Tasks ,[object Object],[object Object],[object Object]
Comparison – PV, AC & EV
Cost Performance Indicators 1 month $1000 Scheduled / Budgeted to do $10,000 work over 5 tasks in a month window BCWS = $10,000 PV / BCWS 1 month $6000 $4000 EV / BCWP Schedule slippage permits only 3 tasks/$6,000 work to be performed BCWP = $6,000 Schedule variance = $4,000 1 month $8000 $2000 AC / ACWP Actual cost of work performed = $8,000 ACWP = $8,000 Actual cost variance = $2,000
Cost Metrics ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Schedule Metrics ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Earned Value Metrics ,[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object]
[object Object],[object Object]

More Related Content

What's hot

Intro of KPI
Intro of KPIIntro of KPI
Intro of KPI
Khafiah Tan
 
Project Schedule Management - PMBOK6
Project Schedule Management - PMBOK6Project Schedule Management - PMBOK6
Project Schedule Management - PMBOK6
Agus Suhanto
 
PMP Chap 7 - Project Cost Management - Part 2
PMP Chap 7 - Project Cost Management - Part 2PMP Chap 7 - Project Cost Management - Part 2
PMP Chap 7 - Project Cost Management - Part 2
Anand Bobade
 
Project Management Tools and Techniques
Project Management Tools and TechniquesProject Management Tools and Techniques
Project Management Tools and Techniques
MaRS Discovery District
 
Key Performance Indicators (KPI)
Key Performance Indicators (KPI)Key Performance Indicators (KPI)
Key Performance Indicators (KPI)
Illinois workNet
 
Value Stream Mapping in Office & Service Setttings
Value Stream Mapping in Office & Service SetttingsValue Stream Mapping in Office & Service Setttings
Value Stream Mapping in Office & Service Setttings
TKMG, Inc.
 
Project Management Concepts
Project Management ConceptsProject Management Concepts
Project Management Concepts
Jeremy Jay V. Lim, MBB, PMP
 
The software Implementation Process
The software Implementation ProcessThe software Implementation Process
The software Implementation Process
rthompson604
 
10. Project Quality Management
10. Project Quality Management 10. Project Quality Management
10. Project Quality Management
BhuWan Khadka
 
Insights into the Project Management Body of Knowledge (PMBOK® Guide) - Sixth...
Insights into the Project Management Body of Knowledge (PMBOK® Guide) - Sixth...Insights into the Project Management Body of Knowledge (PMBOK® Guide) - Sixth...
Insights into the Project Management Body of Knowledge (PMBOK® Guide) - Sixth...
Tareq Al-Behairi,PMP,PMI-ACP
 
Key performance indicators
Key performance indicatorsKey performance indicators
Key performance indicators
Nick Bettes Consulting
 
Lean Leadership - Part 3 of 3
Lean Leadership - Part 3 of 3Lean Leadership - Part 3 of 3
Lean Leadership - Part 3 of 3
TKMG, Inc.
 
Business process mapping
Business process mappingBusiness process mapping
Business process mapping
DAVIS THOMAS
 
07 project cost management
07 project cost management07 project cost management
07 project cost management
Omer Alsayed PhD,MBA, PMP®
 
Business process mapping
Business process mappingBusiness process mapping
Business process mapping
Yulian Anindito Widiatmoko
 
Agile vs Traditional Project Management
Agile vs Traditional Project ManagementAgile vs Traditional Project Management
Agile vs Traditional Project Management
Saqib Javed John
 
Project Quality Management | Project Quality Control | Edureka
Project Quality Management | Project Quality Control | EdurekaProject Quality Management | Project Quality Control | Edureka
Project Quality Management | Project Quality Control | Edureka
Edureka!
 
IT PMO Charter (Linkedin)
IT PMO Charter (Linkedin)IT PMO Charter (Linkedin)
IT PMO Charter (Linkedin)
jimmcdonaldpmp
 
Project management
Project managementProject management
Project management
Al Amin Neaz Ahmed
 
10 project management knowledge areas
10 project management knowledge areas10 project management knowledge areas
10 project management knowledge areas
Insaf Ali Soomro PMP
 

What's hot (20)

Intro of KPI
Intro of KPIIntro of KPI
Intro of KPI
 
Project Schedule Management - PMBOK6
Project Schedule Management - PMBOK6Project Schedule Management - PMBOK6
Project Schedule Management - PMBOK6
 
PMP Chap 7 - Project Cost Management - Part 2
PMP Chap 7 - Project Cost Management - Part 2PMP Chap 7 - Project Cost Management - Part 2
PMP Chap 7 - Project Cost Management - Part 2
 
Project Management Tools and Techniques
Project Management Tools and TechniquesProject Management Tools and Techniques
Project Management Tools and Techniques
 
Key Performance Indicators (KPI)
Key Performance Indicators (KPI)Key Performance Indicators (KPI)
Key Performance Indicators (KPI)
 
Value Stream Mapping in Office & Service Setttings
Value Stream Mapping in Office & Service SetttingsValue Stream Mapping in Office & Service Setttings
Value Stream Mapping in Office & Service Setttings
 
Project Management Concepts
Project Management ConceptsProject Management Concepts
Project Management Concepts
 
The software Implementation Process
The software Implementation ProcessThe software Implementation Process
The software Implementation Process
 
10. Project Quality Management
10. Project Quality Management 10. Project Quality Management
10. Project Quality Management
 
Insights into the Project Management Body of Knowledge (PMBOK® Guide) - Sixth...
Insights into the Project Management Body of Knowledge (PMBOK® Guide) - Sixth...Insights into the Project Management Body of Knowledge (PMBOK® Guide) - Sixth...
Insights into the Project Management Body of Knowledge (PMBOK® Guide) - Sixth...
 
Key performance indicators
Key performance indicatorsKey performance indicators
Key performance indicators
 
Lean Leadership - Part 3 of 3
Lean Leadership - Part 3 of 3Lean Leadership - Part 3 of 3
Lean Leadership - Part 3 of 3
 
Business process mapping
Business process mappingBusiness process mapping
Business process mapping
 
07 project cost management
07 project cost management07 project cost management
07 project cost management
 
Business process mapping
Business process mappingBusiness process mapping
Business process mapping
 
Agile vs Traditional Project Management
Agile vs Traditional Project ManagementAgile vs Traditional Project Management
Agile vs Traditional Project Management
 
Project Quality Management | Project Quality Control | Edureka
Project Quality Management | Project Quality Control | EdurekaProject Quality Management | Project Quality Control | Edureka
Project Quality Management | Project Quality Control | Edureka
 
IT PMO Charter (Linkedin)
IT PMO Charter (Linkedin)IT PMO Charter (Linkedin)
IT PMO Charter (Linkedin)
 
Project management
Project managementProject management
Project management
 
10 project management knowledge areas
10 project management knowledge areas10 project management knowledge areas
10 project management knowledge areas
 

Viewers also liked

Project Portfolio Management
Project Portfolio ManagementProject Portfolio Management
Project Portfolio Management
Anand Subramaniam
 
Risk Management Framework
Risk Management FrameworkRisk Management Framework
Risk Management Framework
Anand Subramaniam
 
Most important organizational performance metrics
Most important organizational performance metricsMost important organizational performance metrics
Most important organizational performance metrics
Dr. Lepora Menefee,SSBB, PMP, SHRM-SCP, Prosci, CSM
 
Syllabus
SyllabusSyllabus
Syllabus
Sugi Conicius
 
Hr metrics
Hr metricsHr metrics
Hr metrics
Asifa Sarwar
 
Guide to Project Portfolio Management
Guide to Project Portfolio ManagementGuide to Project Portfolio Management
Guide to Project Portfolio Management
Technology Multipliers
 
Quality Process KPIs Metrics
Quality Process KPIs MetricsQuality Process KPIs Metrics
Quality Process KPIs Metrics
Douglas Gabel
 
Developing Metrics and KPI (Key Performance Indicators
Developing Metrics and KPI (Key Performance IndicatorsDeveloping Metrics and KPI (Key Performance Indicators
Developing Metrics and KPI (Key Performance Indicators
Victor Holman
 
Why Process Measures Are Often More Important Than Outcome Measures in Health...
Why Process Measures Are Often More Important Than Outcome Measures in Health...Why Process Measures Are Often More Important Than Outcome Measures in Health...
Why Process Measures Are Often More Important Than Outcome Measures in Health...
Health Catalyst
 
Change Management
Change ManagementChange Management
Change Management
Anand Subramaniam
 
Project Closure Report
Project Closure ReportProject Closure Report
Project Closure Report
Anand Subramaniam
 
Gemba kaizen
Gemba kaizenGemba kaizen
Gemba kaizen
Anand Subramaniam
 
Sales Performance Measures
Sales Performance MeasuresSales Performance Measures
Sales Performance Measures
Anand Subramaniam
 
TPM Implementation Strategy
TPM Implementation StrategyTPM Implementation Strategy
TPM Implementation Strategy
Anand Subramaniam
 
Lean Transformation ~ A Journey
Lean Transformation ~ A JourneyLean Transformation ~ A Journey
Lean Transformation ~ A Journey
Anand Subramaniam
 
Innovation – What, Why, How…
Innovation – What, Why, How…Innovation – What, Why, How…
Innovation – What, Why, How…
Anand Subramaniam
 
Business Case ~ Formulation
Business Case ~  FormulationBusiness Case ~  Formulation
Business Case ~ Formulation
Anand Subramaniam
 
Change Management Checklist
Change Management ChecklistChange Management Checklist
Change Management Checklist
Anand Subramaniam
 
Solving Client Issues
Solving Client IssuesSolving Client Issues
Solving Client Issues
Anand Subramaniam
 
Material Handling
Material Handling Material Handling
Material Handling
Anand Subramaniam
 

Viewers also liked (20)

Project Portfolio Management
Project Portfolio ManagementProject Portfolio Management
Project Portfolio Management
 
Risk Management Framework
Risk Management FrameworkRisk Management Framework
Risk Management Framework
 
Most important organizational performance metrics
Most important organizational performance metricsMost important organizational performance metrics
Most important organizational performance metrics
 
Syllabus
SyllabusSyllabus
Syllabus
 
Hr metrics
Hr metricsHr metrics
Hr metrics
 
Guide to Project Portfolio Management
Guide to Project Portfolio ManagementGuide to Project Portfolio Management
Guide to Project Portfolio Management
 
Quality Process KPIs Metrics
Quality Process KPIs MetricsQuality Process KPIs Metrics
Quality Process KPIs Metrics
 
Developing Metrics and KPI (Key Performance Indicators
Developing Metrics and KPI (Key Performance IndicatorsDeveloping Metrics and KPI (Key Performance Indicators
Developing Metrics and KPI (Key Performance Indicators
 
Why Process Measures Are Often More Important Than Outcome Measures in Health...
Why Process Measures Are Often More Important Than Outcome Measures in Health...Why Process Measures Are Often More Important Than Outcome Measures in Health...
Why Process Measures Are Often More Important Than Outcome Measures in Health...
 
Change Management
Change ManagementChange Management
Change Management
 
Project Closure Report
Project Closure ReportProject Closure Report
Project Closure Report
 
Gemba kaizen
Gemba kaizenGemba kaizen
Gemba kaizen
 
Sales Performance Measures
Sales Performance MeasuresSales Performance Measures
Sales Performance Measures
 
TPM Implementation Strategy
TPM Implementation StrategyTPM Implementation Strategy
TPM Implementation Strategy
 
Lean Transformation ~ A Journey
Lean Transformation ~ A JourneyLean Transformation ~ A Journey
Lean Transformation ~ A Journey
 
Innovation – What, Why, How…
Innovation – What, Why, How…Innovation – What, Why, How…
Innovation – What, Why, How…
 
Business Case ~ Formulation
Business Case ~  FormulationBusiness Case ~  Formulation
Business Case ~ Formulation
 
Change Management Checklist
Change Management ChecklistChange Management Checklist
Change Management Checklist
 
Solving Client Issues
Solving Client IssuesSolving Client Issues
Solving Client Issues
 
Material Handling
Material Handling Material Handling
Material Handling
 

Similar to Project Metrics & Measures

CMM L2- Quality Management System
CMM L2- Quality Management SystemCMM L2- Quality Management System
CMM L2- Quality Management System
Suyog Raut
 
7 Vital Project Management Metrics - Slideshare.docx
7 Vital Project Management Metrics - Slideshare.docx7 Vital Project Management Metrics - Slideshare.docx
7 Vital Project Management Metrics - Slideshare.docx
Yoroflow
 
Measure Customer and Business Feedback to Drive Improvement
Measure Customer and Business Feedback to Drive ImprovementMeasure Customer and Business Feedback to Drive Improvement
Measure Customer and Business Feedback to Drive Improvement
TechWell
 
Scalable integrated program audit (sipa)
Scalable integrated program audit (sipa)Scalable integrated program audit (sipa)
Scalable integrated program audit (sipa)
Vishnuvarthanan Moorthy
 
Cmmi process overview
Cmmi process overviewCmmi process overview
Cmmi process overview
pvinbox
 
Project Management
Project ManagementProject Management
Project Management
ahmad bassiouny
 
Yurii Chaika: Delivery Excellence in consulting model - importance, component...
Yurii Chaika: Delivery Excellence in consulting model - importance, component...Yurii Chaika: Delivery Excellence in consulting model - importance, component...
Yurii Chaika: Delivery Excellence in consulting model - importance, component...
Lviv Startup Club
 
QM-029-Six Sigma Overview
QM-029-Six Sigma OverviewQM-029-Six Sigma Overview
QM-029-Six Sigma Overview
handbook
 
Evaluation_Training.pptx
Evaluation_Training.pptxEvaluation_Training.pptx
Evaluation_Training.pptx
lovelampsys
 
Projects Management
Projects ManagementProjects Management
Projects Management
Nirmal Shah
 
Lc Presentation
Lc PresentationLc Presentation
Lc Presentation
reachab7
 
5_Steve Blash_AOP 2022 Blash Dual Roles_221031.pptx
5_Steve Blash_AOP 2022 Blash Dual Roles_221031.pptx5_Steve Blash_AOP 2022 Blash Dual Roles_221031.pptx
5_Steve Blash_AOP 2022 Blash Dual Roles_221031.pptx
Laszlo J.Kremmer, MBA, CLC, PMP®
 
Project plan overview
Project plan overviewProject plan overview
Project plan overview
Lou Bahrmasel, PMP, MBA
 
CMMI & Six Sigma Integration
CMMI & Six Sigma IntegrationCMMI & Six Sigma Integration
CMMI & Six Sigma Integration
Anand Subramaniam
 
L1-Project Integration Management.pdf
L1-Project Integration Management.pdfL1-Project Integration Management.pdf
L1-Project Integration Management.pdf
MUST
 
LSS Intro
LSS IntroLSS Intro
LSS Intro
evansjr
 
Lean Six Sigma Awareness Handouts
Lean Six Sigma Awareness HandoutsLean Six Sigma Awareness Handouts
Lean Six Sigma Awareness Handouts
guest0981f4
 
Lean Six Sigma Awareness Handouts
Lean Six Sigma Awareness HandoutsLean Six Sigma Awareness Handouts
Lean Six Sigma Awareness Handouts
guest0981f4
 
Intro to Project Management
Intro to Project ManagementIntro to Project Management
Intro to Project Management
Noman Aftab
 
Session 12 4th edition PMP
Session  12 4th edition PMPSession  12 4th edition PMP
Session 12 4th edition PMP
محمد عصمت عبد الرازق
 

Similar to Project Metrics & Measures (20)

CMM L2- Quality Management System
CMM L2- Quality Management SystemCMM L2- Quality Management System
CMM L2- Quality Management System
 
7 Vital Project Management Metrics - Slideshare.docx
7 Vital Project Management Metrics - Slideshare.docx7 Vital Project Management Metrics - Slideshare.docx
7 Vital Project Management Metrics - Slideshare.docx
 
Measure Customer and Business Feedback to Drive Improvement
Measure Customer and Business Feedback to Drive ImprovementMeasure Customer and Business Feedback to Drive Improvement
Measure Customer and Business Feedback to Drive Improvement
 
Scalable integrated program audit (sipa)
Scalable integrated program audit (sipa)Scalable integrated program audit (sipa)
Scalable integrated program audit (sipa)
 
Cmmi process overview
Cmmi process overviewCmmi process overview
Cmmi process overview
 
Project Management
Project ManagementProject Management
Project Management
 
Yurii Chaika: Delivery Excellence in consulting model - importance, component...
Yurii Chaika: Delivery Excellence in consulting model - importance, component...Yurii Chaika: Delivery Excellence in consulting model - importance, component...
Yurii Chaika: Delivery Excellence in consulting model - importance, component...
 
QM-029-Six Sigma Overview
QM-029-Six Sigma OverviewQM-029-Six Sigma Overview
QM-029-Six Sigma Overview
 
Evaluation_Training.pptx
Evaluation_Training.pptxEvaluation_Training.pptx
Evaluation_Training.pptx
 
Projects Management
Projects ManagementProjects Management
Projects Management
 
Lc Presentation
Lc PresentationLc Presentation
Lc Presentation
 
5_Steve Blash_AOP 2022 Blash Dual Roles_221031.pptx
5_Steve Blash_AOP 2022 Blash Dual Roles_221031.pptx5_Steve Blash_AOP 2022 Blash Dual Roles_221031.pptx
5_Steve Blash_AOP 2022 Blash Dual Roles_221031.pptx
 
Project plan overview
Project plan overviewProject plan overview
Project plan overview
 
CMMI & Six Sigma Integration
CMMI & Six Sigma IntegrationCMMI & Six Sigma Integration
CMMI & Six Sigma Integration
 
L1-Project Integration Management.pdf
L1-Project Integration Management.pdfL1-Project Integration Management.pdf
L1-Project Integration Management.pdf
 
LSS Intro
LSS IntroLSS Intro
LSS Intro
 
Lean Six Sigma Awareness Handouts
Lean Six Sigma Awareness HandoutsLean Six Sigma Awareness Handouts
Lean Six Sigma Awareness Handouts
 
Lean Six Sigma Awareness Handouts
Lean Six Sigma Awareness HandoutsLean Six Sigma Awareness Handouts
Lean Six Sigma Awareness Handouts
 
Intro to Project Management
Intro to Project ManagementIntro to Project Management
Intro to Project Management
 
Session 12 4th edition PMP
Session  12 4th edition PMPSession  12 4th edition PMP
Session 12 4th edition PMP
 

More from Anand Subramaniam

Lean transformation
Lean transformationLean transformation
Lean transformation
Anand Subramaniam
 
Lean principles
Lean principlesLean principles
Lean principles
Anand Subramaniam
 
Lean thinking
Lean thinkingLean thinking
Lean thinking
Anand Subramaniam
 
Anand dossier 2
Anand dossier 2Anand dossier 2
Anand dossier 2
Anand Subramaniam
 
Anand short dossier
Anand short dossierAnand short dossier
Anand short dossier
Anand Subramaniam
 
Set up reduction
Set up reductionSet up reduction
Set up reduction
Anand Subramaniam
 
Waste Walk ~ Audit
Waste Walk ~ AuditWaste Walk ~ Audit
Waste Walk ~ Audit
Anand Subramaniam
 
Muda in service industries
Muda in service industriesMuda in service industries
Muda in service industries
Anand Subramaniam
 
Defects Vs. Errors
Defects Vs. ErrorsDefects Vs. Errors
Defects Vs. Errors
Anand Subramaniam
 
3 MU
3 MU3 MU
Ninbennoaru Jidoka
Ninbennoaru JidokaNinbennoaru Jidoka
Ninbennoaru Jidoka
Anand Subramaniam
 
LSS Idea Generation to Project Execution
LSS Idea Generation to Project ExecutionLSS Idea Generation to Project Execution
LSS Idea Generation to Project Execution
Anand Subramaniam
 
LSS - 5 Year Strategy
LSS -  5 Year StrategyLSS -  5 Year Strategy
LSS - 5 Year Strategy
Anand Subramaniam
 
Lean Six Sigma Projects & Strategy Linkage
Lean Six Sigma Projects & Strategy LinkageLean Six Sigma Projects & Strategy Linkage
Lean Six Sigma Projects & Strategy Linkage
Anand Subramaniam
 
CMMI Capability Maturity Model Integration
CMMI   Capability Maturity Model Integration CMMI   Capability Maturity Model Integration
CMMI Capability Maturity Model Integration
Anand Subramaniam
 
8 D – Problem Solving Process
8 D – Problem Solving Process8 D – Problem Solving Process
8 D – Problem Solving Process
Anand Subramaniam
 
Total Productive Maintenance
Total Productive MaintenanceTotal Productive Maintenance
Total Productive Maintenance
Anand Subramaniam
 
Overall Equipment Effectiveness
Overall Equipment EffectivenessOverall Equipment Effectiveness
Overall Equipment Effectiveness
Anand Subramaniam
 
Autonomous Maintenance
Autonomous MaintenanceAutonomous Maintenance
Autonomous Maintenance
Anand Subramaniam
 
VSM – Current & Future
VSM – Current & FutureVSM – Current & Future
VSM – Current & Future
Anand Subramaniam
 

More from Anand Subramaniam (20)

Lean transformation
Lean transformationLean transformation
Lean transformation
 
Lean principles
Lean principlesLean principles
Lean principles
 
Lean thinking
Lean thinkingLean thinking
Lean thinking
 
Anand dossier 2
Anand dossier 2Anand dossier 2
Anand dossier 2
 
Anand short dossier
Anand short dossierAnand short dossier
Anand short dossier
 
Set up reduction
Set up reductionSet up reduction
Set up reduction
 
Waste Walk ~ Audit
Waste Walk ~ AuditWaste Walk ~ Audit
Waste Walk ~ Audit
 
Muda in service industries
Muda in service industriesMuda in service industries
Muda in service industries
 
Defects Vs. Errors
Defects Vs. ErrorsDefects Vs. Errors
Defects Vs. Errors
 
3 MU
3 MU3 MU
3 MU
 
Ninbennoaru Jidoka
Ninbennoaru JidokaNinbennoaru Jidoka
Ninbennoaru Jidoka
 
LSS Idea Generation to Project Execution
LSS Idea Generation to Project ExecutionLSS Idea Generation to Project Execution
LSS Idea Generation to Project Execution
 
LSS - 5 Year Strategy
LSS -  5 Year StrategyLSS -  5 Year Strategy
LSS - 5 Year Strategy
 
Lean Six Sigma Projects & Strategy Linkage
Lean Six Sigma Projects & Strategy LinkageLean Six Sigma Projects & Strategy Linkage
Lean Six Sigma Projects & Strategy Linkage
 
CMMI Capability Maturity Model Integration
CMMI   Capability Maturity Model Integration CMMI   Capability Maturity Model Integration
CMMI Capability Maturity Model Integration
 
8 D – Problem Solving Process
8 D – Problem Solving Process8 D – Problem Solving Process
8 D – Problem Solving Process
 
Total Productive Maintenance
Total Productive MaintenanceTotal Productive Maintenance
Total Productive Maintenance
 
Overall Equipment Effectiveness
Overall Equipment EffectivenessOverall Equipment Effectiveness
Overall Equipment Effectiveness
 
Autonomous Maintenance
Autonomous MaintenanceAutonomous Maintenance
Autonomous Maintenance
 
VSM – Current & Future
VSM – Current & FutureVSM – Current & Future
VSM – Current & Future
 

Recently uploaded

Best Competitive Marble Pricing in Dubai - ☎ 9928909666
Best Competitive Marble Pricing in Dubai - ☎ 9928909666Best Competitive Marble Pricing in Dubai - ☎ 9928909666
Best Competitive Marble Pricing in Dubai - ☎ 9928909666
Stone Art Hub
 
Discover the Beauty and Functionality of The Expert Remodeling Service
Discover the Beauty and Functionality of The Expert Remodeling ServiceDiscover the Beauty and Functionality of The Expert Remodeling Service
Discover the Beauty and Functionality of The Expert Remodeling Service
obriengroupinc04
 
Dpboss Matka Guessing Satta Matta Matka Kalyan panel Chart Indian Matka Dpbos...
Dpboss Matka Guessing Satta Matta Matka Kalyan panel Chart Indian Matka Dpbos...Dpboss Matka Guessing Satta Matta Matka Kalyan panel Chart Indian Matka Dpbos...
Dpboss Matka Guessing Satta Matta Matka Kalyan panel Chart Indian Matka Dpbos...
➒➌➎➏➑➐➋➑➐➐Dpboss Matka Guessing Satta Matka Kalyan Chart Indian Matka
 
Prescriptive analytics BA4206 Anna University PPT
Prescriptive analytics BA4206 Anna University PPTPrescriptive analytics BA4206 Anna University PPT
Prescriptive analytics BA4206 Anna University PPT
Freelance
 
list of states and organizations .pdf
list of  states  and  organizations .pdflist of  states  and  organizations .pdf
list of states and organizations .pdf
Rbc Rbcua
 
PM Surya Ghar Muft Bijli Yojana: Online Application, Eligibility, Subsidies &...
PM Surya Ghar Muft Bijli Yojana: Online Application, Eligibility, Subsidies &...PM Surya Ghar Muft Bijli Yojana: Online Application, Eligibility, Subsidies &...
PM Surya Ghar Muft Bijli Yojana: Online Application, Eligibility, Subsidies &...
Ksquare Energy Pvt. Ltd.
 
Ellen Burstyn: From Detroit Dreamer to Hollywood Legend | CIO Women Magazine
Ellen Burstyn: From Detroit Dreamer to Hollywood Legend | CIO Women MagazineEllen Burstyn: From Detroit Dreamer to Hollywood Legend | CIO Women Magazine
Ellen Burstyn: From Detroit Dreamer to Hollywood Legend | CIO Women Magazine
CIOWomenMagazine
 
Satta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results Kalyan ChartSatta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results
 
Satta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results Kalyan ChartSatta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results
 
GKohler - Retail Scavenger Hunt Presentation
GKohler - Retail Scavenger Hunt PresentationGKohler - Retail Scavenger Hunt Presentation
GKohler - Retail Scavenger Hunt Presentation
GraceKohler1
 
The Most Inspiring Entrepreneurs to Follow in 2024.pdf
The Most Inspiring Entrepreneurs to Follow in 2024.pdfThe Most Inspiring Entrepreneurs to Follow in 2024.pdf
The Most Inspiring Entrepreneurs to Follow in 2024.pdf
thesiliconleaders
 
Call 8867766396 Dpboss Matka Guessing Satta Matta Matka Kalyan Chart Indian M...
Call 8867766396 Dpboss Matka Guessing Satta Matta Matka Kalyan Chart Indian M...Call 8867766396 Dpboss Matka Guessing Satta Matta Matka Kalyan Chart Indian M...
Call 8867766396 Dpboss Matka Guessing Satta Matta Matka Kalyan Chart Indian M...
dpbossdpboss69
 
Pitch Deck Teardown: Kinnect's $250k Angel deck
Pitch Deck Teardown: Kinnect's $250k Angel deckPitch Deck Teardown: Kinnect's $250k Angel deck
Pitch Deck Teardown: Kinnect's $250k Angel deck
HajeJanKamps
 
Cover Story - China's Investment Leader - Dr. Alyce SU
Cover Story - China's Investment Leader - Dr. Alyce SUCover Story - China's Investment Leader - Dr. Alyce SU
Cover Story - China's Investment Leader - Dr. Alyce SU
msthrill
 
deft. 2024 pricing guide for onboarding
deft.  2024 pricing guide for onboardingdeft.  2024 pricing guide for onboarding
deft. 2024 pricing guide for onboarding
hello960827
 
❼❷⓿❺❻❷❽❷❼❽ Dpboss Matka Result Satta Matka Guessing Satta Fix jodi Kalyan Fin...
❼❷⓿❺❻❷❽❷❼❽ Dpboss Matka Result Satta Matka Guessing Satta Fix jodi Kalyan Fin...❼❷⓿❺❻❷❽❷❼❽ Dpboss Matka Result Satta Matka Guessing Satta Fix jodi Kalyan Fin...
❼❷⓿❺❻❷❽❷❼❽ Dpboss Matka Result Satta Matka Guessing Satta Fix jodi Kalyan Fin...
❼❷⓿❺❻❷❽❷❼❽ Dpboss Kalyan Satta Matka Guessing Matka Result Main Bazar chart
 
DearbornMusic-KatherineJasperFullSailUni
DearbornMusic-KatherineJasperFullSailUniDearbornMusic-KatherineJasperFullSailUni
DearbornMusic-KatherineJasperFullSailUni
katiejasper96
 
NIMA2024 | De toegevoegde waarde van DEI en ESG in campagnes | Nathalie Lam |...
NIMA2024 | De toegevoegde waarde van DEI en ESG in campagnes | Nathalie Lam |...NIMA2024 | De toegevoegde waarde van DEI en ESG in campagnes | Nathalie Lam |...
NIMA2024 | De toegevoegde waarde van DEI en ESG in campagnes | Nathalie Lam |...
BBPMedia1
 
Presentation by Herman Kienhuis (Curiosity VC) on Investing in AI for ABS Alu...
Presentation by Herman Kienhuis (Curiosity VC) on Investing in AI for ABS Alu...Presentation by Herman Kienhuis (Curiosity VC) on Investing in AI for ABS Alu...
Presentation by Herman Kienhuis (Curiosity VC) on Investing in AI for ABS Alu...
Herman Kienhuis
 
Satta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results Kalyan ChartSatta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results
 

Recently uploaded (20)

Best Competitive Marble Pricing in Dubai - ☎ 9928909666
Best Competitive Marble Pricing in Dubai - ☎ 9928909666Best Competitive Marble Pricing in Dubai - ☎ 9928909666
Best Competitive Marble Pricing in Dubai - ☎ 9928909666
 
Discover the Beauty and Functionality of The Expert Remodeling Service
Discover the Beauty and Functionality of The Expert Remodeling ServiceDiscover the Beauty and Functionality of The Expert Remodeling Service
Discover the Beauty and Functionality of The Expert Remodeling Service
 
Dpboss Matka Guessing Satta Matta Matka Kalyan panel Chart Indian Matka Dpbos...
Dpboss Matka Guessing Satta Matta Matka Kalyan panel Chart Indian Matka Dpbos...Dpboss Matka Guessing Satta Matta Matka Kalyan panel Chart Indian Matka Dpbos...
Dpboss Matka Guessing Satta Matta Matka Kalyan panel Chart Indian Matka Dpbos...
 
Prescriptive analytics BA4206 Anna University PPT
Prescriptive analytics BA4206 Anna University PPTPrescriptive analytics BA4206 Anna University PPT
Prescriptive analytics BA4206 Anna University PPT
 
list of states and organizations .pdf
list of  states  and  organizations .pdflist of  states  and  organizations .pdf
list of states and organizations .pdf
 
PM Surya Ghar Muft Bijli Yojana: Online Application, Eligibility, Subsidies &...
PM Surya Ghar Muft Bijli Yojana: Online Application, Eligibility, Subsidies &...PM Surya Ghar Muft Bijli Yojana: Online Application, Eligibility, Subsidies &...
PM Surya Ghar Muft Bijli Yojana: Online Application, Eligibility, Subsidies &...
 
Ellen Burstyn: From Detroit Dreamer to Hollywood Legend | CIO Women Magazine
Ellen Burstyn: From Detroit Dreamer to Hollywood Legend | CIO Women MagazineEllen Burstyn: From Detroit Dreamer to Hollywood Legend | CIO Women Magazine
Ellen Burstyn: From Detroit Dreamer to Hollywood Legend | CIO Women Magazine
 
Satta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results Kalyan ChartSatta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results Kalyan Chart
 
Satta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results Kalyan ChartSatta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results Kalyan Chart
 
GKohler - Retail Scavenger Hunt Presentation
GKohler - Retail Scavenger Hunt PresentationGKohler - Retail Scavenger Hunt Presentation
GKohler - Retail Scavenger Hunt Presentation
 
The Most Inspiring Entrepreneurs to Follow in 2024.pdf
The Most Inspiring Entrepreneurs to Follow in 2024.pdfThe Most Inspiring Entrepreneurs to Follow in 2024.pdf
The Most Inspiring Entrepreneurs to Follow in 2024.pdf
 
Call 8867766396 Dpboss Matka Guessing Satta Matta Matka Kalyan Chart Indian M...
Call 8867766396 Dpboss Matka Guessing Satta Matta Matka Kalyan Chart Indian M...Call 8867766396 Dpboss Matka Guessing Satta Matta Matka Kalyan Chart Indian M...
Call 8867766396 Dpboss Matka Guessing Satta Matta Matka Kalyan Chart Indian M...
 
Pitch Deck Teardown: Kinnect's $250k Angel deck
Pitch Deck Teardown: Kinnect's $250k Angel deckPitch Deck Teardown: Kinnect's $250k Angel deck
Pitch Deck Teardown: Kinnect's $250k Angel deck
 
Cover Story - China's Investment Leader - Dr. Alyce SU
Cover Story - China's Investment Leader - Dr. Alyce SUCover Story - China's Investment Leader - Dr. Alyce SU
Cover Story - China's Investment Leader - Dr. Alyce SU
 
deft. 2024 pricing guide for onboarding
deft.  2024 pricing guide for onboardingdeft.  2024 pricing guide for onboarding
deft. 2024 pricing guide for onboarding
 
❼❷⓿❺❻❷❽❷❼❽ Dpboss Matka Result Satta Matka Guessing Satta Fix jodi Kalyan Fin...
❼❷⓿❺❻❷❽❷❼❽ Dpboss Matka Result Satta Matka Guessing Satta Fix jodi Kalyan Fin...❼❷⓿❺❻❷❽❷❼❽ Dpboss Matka Result Satta Matka Guessing Satta Fix jodi Kalyan Fin...
❼❷⓿❺❻❷❽❷❼❽ Dpboss Matka Result Satta Matka Guessing Satta Fix jodi Kalyan Fin...
 
DearbornMusic-KatherineJasperFullSailUni
DearbornMusic-KatherineJasperFullSailUniDearbornMusic-KatherineJasperFullSailUni
DearbornMusic-KatherineJasperFullSailUni
 
NIMA2024 | De toegevoegde waarde van DEI en ESG in campagnes | Nathalie Lam |...
NIMA2024 | De toegevoegde waarde van DEI en ESG in campagnes | Nathalie Lam |...NIMA2024 | De toegevoegde waarde van DEI en ESG in campagnes | Nathalie Lam |...
NIMA2024 | De toegevoegde waarde van DEI en ESG in campagnes | Nathalie Lam |...
 
Presentation by Herman Kienhuis (Curiosity VC) on Investing in AI for ABS Alu...
Presentation by Herman Kienhuis (Curiosity VC) on Investing in AI for ABS Alu...Presentation by Herman Kienhuis (Curiosity VC) on Investing in AI for ABS Alu...
Presentation by Herman Kienhuis (Curiosity VC) on Investing in AI for ABS Alu...
 
Satta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results Kalyan ChartSatta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results Kalyan Chart
 

Project Metrics & Measures

  • 1. Project Metrics & Measures Roadmap to gain agreement on key metrics vital to measure project success Anand Subramaniam
  • 2.
  • 3.
  • 4. Project Metric & Measures - Overview
  • 5. Definition Metrics Provides measuring units to depict values, thresholds, constraints, scope, duration, maximums and minimums, averages, etc. Measures Represent information used to establish a common understanding of status, condition, and position of something
  • 6. Definition Metrics A precise description of what is measured including: numerator, denominator, inclusions and exclusions Targets The agreed upon metric value the organisation desires to achieve
  • 7. Metric - Challenges Metric Challenges No defined approach to measure return on investment No data validation for accuracy Lack of resources to perform function No formal approach to establish measures and metrics (program & projects) Lack data for reviewing metrics pre & post-live reporting No top management support or participation for metric definition & management No timeline for refining and reporting metrics in line with implementation activities Lack of organisation buy-in towards a single methodology and standardisation of data elements Lack continuous reinforcement, correlation of metrics to project outcomes Lack training / buy in
  • 8. Metrics – Key Success Factors Key Success Factors Clear charter, scope, roles & responsibilities and direction vital to measure project success Consistent reinforcement of the terminology and metric definition / cal Gain agreement on key metrics for projects & program Governance process defined for metric management Metrics & measures clear and concise Support and ownership from business Dashboard” and summary reports developed pre & post implementation Gain agreement on reporting and ongoing monitoring Develop metric program early in the project Defining metrics at the beginning of the project
  • 9. Project Metric & Measures - Roadmap
  • 10. Metrics & Measures - Roadmap #1 Scope & Governance #2 Metric Identification #3 Baseline Measurement #4 Industry Benchmarks #5 Targets #6 Establish Reporting Process #7 Implement #8 (Post) Implement Review / Audit
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19. Project Process Metric - Model & Guidance
  • 20.
  • 21.
  • 22.
  • 25. Metrics – Process Steps 1. Identify Metrics Customers 3. Ask Questions 4. Select Metrics 5. Standar-dise Definitions 6. Choose a Model 2. Target Goals 7. Establish Counting Criteria 9. Define Reporting Mechanisms 10. Determine Additional Qualifiers 11. Collect Data 12. Consider Human Factors 8. Decide On Decision Criteria
  • 26. Focus - Project Metrics & Measures Schedule Quality Risk Cost / Budget Contracts Resources Focus - Metrics & Measure Status Stakeholder Involvement Scope Change Manage-ment
  • 27.
  • 28. Example – Project Metrics Description Metric # of training hours per project team member. Training Hours # of project team members who quit or terminated. Turnover # of resources assigned to more than one task. Over allocated Resources Budgeted Cost of Work Performed (BCWP) Earned Value # of tasks that have cost more to complete than expected Over budgeted tasks # of task that should have started but have been delayed Tasks # of tasks that were started but not finished on time Overdue tasks # of scope changes that were approved Scope Change Approvals # of scope changes requested by the client or sponsor Scope Change Requests
  • 29.
  • 31. Measure - Purpose Processes, Products & Services Understand Predict Control Evaluate
  • 32. Measurement Process Tailor Measures Apply Measures Implement Process Stakeholder Needs Issues, Process Characteristics Measurement Plan External Constraints Measurement Needs Data Actions Project Boundary
  • 34.
  • 35.
  • 36.
  • 38.
  • 39.
  • 40.
  • 42. Cost Performance Indicators 1 month $1000 Scheduled / Budgeted to do $10,000 work over 5 tasks in a month window BCWS = $10,000 PV / BCWS 1 month $6000 $4000 EV / BCWP Schedule slippage permits only 3 tasks/$6,000 work to be performed BCWP = $6,000 Schedule variance = $4,000 1 month $8000 $2000 AC / ACWP Actual cost of work performed = $8,000 ACWP = $8,000 Actual cost variance = $2,000
  • 43.
  • 44.
  • 45.
  • 46.
  • 47.