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Lean Six Sigma Helpful Handouts
Lean Thinking Philosophy Current State Future State Solve Problems Expose Problems Identify and eliminate all activities that are waste (Muda).  Focuses on optimal flow throughout the process.  Customer focused. “ True North ” Value Added Time = Lead Time Full of Waste, Variation, and Constraints
Lean Six Sigma   Roles ,[object Object],[object Object],[object Object],[object Object],Owns vision, direction, business results Leads change Allocates Resources Runs Steering  Committee Owns Value Streams Owns financial results Removes Barriers Coordinates with Steering Committee & LSS Deployment Lead Leads larger projects  Coaches Green Belts & Junior BBs Full-time or Part-time position Conducts LSS Training Develops LSS strategic plans Lead projects SME on process area Part time role Team  or Project specific support Part time Internal Deployment Leader Owns Deployment Plan Captures and Reports Metrics LSS Deployment Lead Brian Groarke Value Stream Champion Team Members Executive Champion Celia Metz Green Belts Master Black Belt Duke Sorensen Process Owners Sponsors LSS projects Responsible for execution Provides resources for project Reports ROI Removes Roadblocks All Employees Trains Black Belts / Green Belts Leads Complex Projects  Full-time position Black Belts
Future Notional View of SSC SD  LSS Hierarchical Structure SSC-SD MBB/BBs Division Black Belt Division Black Belt Division Black Belt Division Black Belt Division Black Belt Department Sr. Black Belt Branch Green Belt Branch Green Belt Branch Green Belt
LSS Green Belt Certification Requirements ,[object Object],[object Object],[object Object],[object Object],[object Object]
LSS Black Belt Certification Requirements ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
DMAIC Model DEFINE IMPROVE CONTROL ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Tollgates prior to proceeding to Next Phases MEASURE ANALYZE
Step 1: DEFINE ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],IMPROVE Project  Charter VOC SIPOC
Step 2: MEASURE ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],IMPROVE Determine Measures based on  CTQs Measure  As-Is Patterns
Step 3: ANALYZE ,[object Object],[object Object],[object Object],[object Object],Data Analysis IMPROVE Analyze waste and   variation Identify root causes Process  Analysis
Step 4: IMPROVE ,[object Object],[object Object],[object Object],[object Object],Solutions FMEA Pilot Implemen - tation IMPROVE
Step 5: CONTROL ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Control Standardize Document Monitor Evaluate Closure IMPROVE
Design Identify Optimize Verify Define 1-Description/ Problem Refined 2-Business Case Approved  (StartIt Page and Assumptions in Briefing) 3-Schedule Established 4-Quad 1- Customers Identified 2-Customer Needs Gathered (VOC) 3-CTQs Specified  (In Measurable Terms) 4-Stakeholder Analysis 5-Risks Quantified   (Initial Mitigation Approach Identified) 1-Design Concepts Developed  (Functional Analysis,   High Level Requirements, Mapping of these to CTQs) 2-Alternative Concepts Evaluated  (Trades)  and Optimum Solution Selected  (with rationale presented)  3-High Level Design Developed  (e.g., architecture, next level process steps, etc.) 4-High Level Design Evaluated Against CTQs/ Requirements 1-Detailed Design Developed  (Design captured How, Process Work Instruction Steps Developed, etc.) 2-End Product* implemented then piloted or simulated  (Describe this) 3-End Product Optimized  (Describe how) 4-Identify Specific  post-institutionalization control measures to be monitored  (What to Measure) 1-End product Verified that it does satisfy CTQs  (and all requirements identified during earlier phases) 2-End Product “Roll-Out” Plan Established and “Bought Into”  (By Process Owner, When? How Trained?, etc.) 3-Control Plan Defined/ Established  (What Metrics, Who, How Often, etc.) 4-Financial Validation Plan Established  (How, Who, How Often, etc.)5-Replication Opportunities Identified 6-Lessons Learned Summarized DFLSS Model Tollgates prior to proceeding to Next Phases
SSC SD Balanced Scorecard
Measuring an Organization’s Lean Six Sigma Maturity ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
LSS and CMMI are Complementary Improvement Initiatives Lean Six Sigma CMMI Lean Six Sigma focuses on designing the best processes to reach the desired end state  Integration of these two organizational improvement initiatives is powerful!  CMMI provides guidance for measuring, monitoring and managing processes Both are business strategies to deliver value to the customer and develop a sustainable competitive advantage
Examples of LSS Tools for Project Management Guide Implementation

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Lean Six Sigma Awareness Handouts

  • 1. Lean Six Sigma Helpful Handouts
  • 2. Lean Thinking Philosophy Current State Future State Solve Problems Expose Problems Identify and eliminate all activities that are waste (Muda). Focuses on optimal flow throughout the process. Customer focused. “ True North ” Value Added Time = Lead Time Full of Waste, Variation, and Constraints
  • 3.
  • 4. Future Notional View of SSC SD LSS Hierarchical Structure SSC-SD MBB/BBs Division Black Belt Division Black Belt Division Black Belt Division Black Belt Division Black Belt Department Sr. Black Belt Branch Green Belt Branch Green Belt Branch Green Belt
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13. Design Identify Optimize Verify Define 1-Description/ Problem Refined 2-Business Case Approved (StartIt Page and Assumptions in Briefing) 3-Schedule Established 4-Quad 1- Customers Identified 2-Customer Needs Gathered (VOC) 3-CTQs Specified (In Measurable Terms) 4-Stakeholder Analysis 5-Risks Quantified (Initial Mitigation Approach Identified) 1-Design Concepts Developed (Functional Analysis, High Level Requirements, Mapping of these to CTQs) 2-Alternative Concepts Evaluated (Trades) and Optimum Solution Selected (with rationale presented) 3-High Level Design Developed (e.g., architecture, next level process steps, etc.) 4-High Level Design Evaluated Against CTQs/ Requirements 1-Detailed Design Developed (Design captured How, Process Work Instruction Steps Developed, etc.) 2-End Product* implemented then piloted or simulated (Describe this) 3-End Product Optimized (Describe how) 4-Identify Specific post-institutionalization control measures to be monitored (What to Measure) 1-End product Verified that it does satisfy CTQs (and all requirements identified during earlier phases) 2-End Product “Roll-Out” Plan Established and “Bought Into” (By Process Owner, When? How Trained?, etc.) 3-Control Plan Defined/ Established (What Metrics, Who, How Often, etc.) 4-Financial Validation Plan Established (How, Who, How Often, etc.)5-Replication Opportunities Identified 6-Lessons Learned Summarized DFLSS Model Tollgates prior to proceeding to Next Phases
  • 14. SSC SD Balanced Scorecard
  • 15.
  • 16. LSS and CMMI are Complementary Improvement Initiatives Lean Six Sigma CMMI Lean Six Sigma focuses on designing the best processes to reach the desired end state Integration of these two organizational improvement initiatives is powerful! CMMI provides guidance for measuring, monitoring and managing processes Both are business strategies to deliver value to the customer and develop a sustainable competitive advantage
  • 17. Examples of LSS Tools for Project Management Guide Implementation