The document discusses professional ethics as a set of standards and principles guiding behavior in various professions, emphasizing the need for honesty, integrity, respect, and transparency. It outlines challenges faced in professional ethics, including cultural differences, moral dilemmas, and varying perceptions among individuals. Additionally, it explains the concept of business protocols, which serve to establish rules of conduct, enhance corporate image, and foster a healthy workplace culture.

1. PROFESSIONAL ETHICS AND BUSINESS
PROTOCOLS
Submitted by:- Supriya Sharma
Suruchi Gupta

2. PROFESSIONAL ETHICS
ETHICS:- Ethics, also known as moral philosophy, is
a branch of philosophy that involves systemising,
defending and recommending concepts of right
and wrong behaviour.
PROFESSION:- A profession is an occupation
founded upon specialised high educational
training, the purpose of which is to supply
disintersted objective counsel and service to
others, for a direct and definite compensation.

3. Professional ethics:-
Professionally accepted standards of personal
and business behaviour , values and guiding
principles. Codes of professional ethics are often
established by professional organizations to help
guide members in performing their job functions
according to sound and consistent ethical
principles.

4. COMPONENTS NEED FOR
PROFESSIONAL ETHICS
 Honesty
Integrity
Respect
Transperency

5. Honesty:-honesty means being trustful, trustworthy, loyal, fair and sincere. Honesty
also means straightforward conduct. Honesty refers to a facet of moral character and
connotes positive and virtuous attributes such as integrity, truthfulness and straight
forwardness, cheating or theft. Honesty is revered in many cultures and religions.
Integrity :- Integrity is a concept of consistency of actions, values, methods, principles,
expectations, and outcomes. In ethics, integrity is regarded as the honesty and
truthfulness or accuracy of one's actions. Integrity is suggests that parties holding
apparently conflicting values should account for the discrepancy or alter their beliefs.
Respect :-Respect can be a specific feeling of regard for the actual qualities of the one
respected. It can also be conduct in accord with a specific ethic of respect. Rude
conduct is usually considered to indicate a lack of respect, disrespect, where as actions
that honor somebody or something indicates respect. Specific ethics of respect are of
fundamental importance to various cultures.
Tranperency :-Transparency, as used in science, engineering, business, the humanities
and also use for professional ethic. Transparency is operating in such a way that it is
easy for others to see what actions are performed.

6. CHALLENGES
 Sensitive Issues
 Different culture or different country
Different Perception
Moral Dilemma
Illegality Professional

7. Sensitive issues:-. For several staff, sensitive issues such as about religion,
political, race, and another can create problem in workplace. Professional
ethics should have knowledge about the issue to solve the problem if this
happen in workplace.
Different culture or different country:-Understanding the culture among the
organization should be done by professional ethics especially for them who
work at foreign. That is important because professional ethic also should
respect for another member in same organization or place.
Different perception :-The different ethnic, socioeconomic and educational
background of staff in organization can affect how they relate to professional
ethics. Some people can accept automatically suggestion or recommendation
by professional ethics give to them because their background dictates that
authority figures are always to be obeyed. Other, may challenge the
professional ethics especially if they perceive they come from a different social
or educational background. Sometime, the senior professional also cannot
accept suggestion from junior professional even they is professional ethics
because the different thinking of them.

8. Moral dilemma:- Moral dilemma is situations in
which two or more moral obligations, duties, rights,
or ideals come into conflict. The moral dilemma can
affect the achievement of staff in organization.
Illegality professional :-The last challenge is
professional ethics though to deal with scenarios that
do not involve illegality professional. Professional
ethics also should have ability to conduct with other
people that have not involved illegality professional.

9. TYPES OF PROFESSIONAL ETHICS
1. Meta ethics: (origin of ethical principle)
It deals with origin of ethical principles that govern the specification of
right and wrong behaviour. A major issue of debate in this category is
whether ethical principles are eternal truths that evolved from a spiritual
world or simply created by the humans.
2. Descriptive ethics: (moral beliefs)
It refers to the study of moral beliefs of the people. It is a field of empirical
research into what people or societies consider right or wrong.
3. Normative ethics: (self moral conduct)
It is concerned with arriving at set of moral conduct rules against which
behaviour are judged.

10. 4. Applied ethics:
The ethical principles are designed or written for implementation in a specific
situation.
a. Bio ethics: These are the ethical principles or codes for maintaining normal
livelihood.
b. Medical ethics: The ethical principles or codes designed for a medical
profession.
c. Computer ethics: The ethical principles or codes designed for a medical
profession.
d. Engineering ethics: The ethical principles or codes designed for an
engineering profession.
e. Business ethics: The ethical principles or codes designed for a business
operation
f. Legal ethics: The ethical principles or codes designed for maintaining a legal
system.

11. BUSINESS PROTOCOL
business protocol is a set of social and formal
norms adopted by a company for its fulfillment.
Its function is to set guidelines of conduct and
limits that govern the actions of all the members
of the company.
The business protocols meet the rules and steps
that must be followed for the planning,
development and control of actions executed by
a company. These rules may include rules
established by the state.

12. CHARACTERISTICS
• It is not regulated by law, but it is strictly enforced inside the company by
its members.
• It is practical , because it regulates habitual situations that occur in the
company. In this way it is avoided that it is a banal document without
labor observance.
• It is accessible for all the members of the organization, because it
establishes behavior guidelines for each work situation.
• It understandable, because it must be written in clear language so that all
employees of the company assimilate and comply without excuse.
• It is flexible , in principle because the established rules must be adjusted
to each situation of the company, even in times of crisis. But also because
they can vary over time and adapt to changes.

13. WHAT IS BUSINESS PROTOCOL FOR?
Set rules of conduct:-
Setting the behavior guidelines within a company in a protocol
manual serves to regulate the behavior of its members and
creates organizational culture. Without a protocol, labor
relations and communication between the company and the
clients would be total chaos. There would be no respect for
hierarchies and the absence of a code of behavior would
result in constant disrespect and internal clashes.
Guide for social activities:-
The protocol helps to consolidate the prestige of the company
among its employees and with its associates: customers,
shareholders, suppliers, authorities, etc.

14. Establish the corporate image:-
The image of a company does not depend only on the product or
service what it lends; but of the totality of elements that revolve
around that. The protocol is useful and necessary for companies
because it contributes to improving human relations and reinforces its
corporate image. When it extends to all areas of the organization, it
helps to achieve a healthy and harmonious work environment.
Create the company culture:-
It also creates business and work culture by educating workers and
managers about the need to integrate and collaborate with
organizational objectives. It also helps to guide the relations of the
company's representatives with their associates and clients.