Skills for the Future Knowledge Worker
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Presentation for the 2013 NAEPSDP Annual Conference
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Skills for the Future Knowledge Worker
- 1. Skills for the Future Knowledge Worker National Association of Extension Program and Staff Development Professionals December 2013 #2013NAEPSDP @aafromaa aadrian@extension.org slideshare.net/aafromaa 1
- 2. ECOP sponsored study: Data Collection Reviewed 372 Extension job postings for required and preferred skills or attributes 49 Extension Director/Administrators identified important skills and/or attributes in survey Focus groups (8) with highly effective Extension professionals (33) identified by Director/Administrators 2
- 3. ECOP sponsored study: Differentiated skills and attributes Skill: a learned power of doing something competently; a developed aptitude or ability Attribute: an inherent characteristic; a word ascribing a quality 3
- 4. Attributes for 21st Century Extension Professionals
- 5. Institute for The Future 2020 Knowledge Work Skills Report Signals methodology— An extension of decades of practice aggregating data, expert opinion, and trends research to understand patterns of change. Signals of new products, technologies, practices, policies, and disruptions that can be scaled and that have greater implications are considered in drawing forecasts. 5
- 6. Six drivers of disruption rise of smart machines and systems globally connected world superstructed organizations new media ecology computational world extreme longevity http://www.flickr.com/photos/kabanski/914928023
- 7. Sensemaking Determine the deeper meaning or significance of what is being expressed Driver of disruption: rise of smart machines and systems http://www.flickr.com/photos/btrayner/259804265/ 7
- 8. Social Intelligence Connect to others in a deep and direct way, to sense and stimulate reactions and desired interactions Drivers of disruption: rise of smart machines and systems globally connected world http://www.flickr.com/photos/jordigraells/475843606/ 8
- 9. Novel Adaptive Thinking Proficient at thinking and coming up with solutions and responses beyond that which is rote or rule-based Drivers of disruption: rise of smart machines and systems globally connected world http://www.flickr.com/photos/jurvetson/49191352/
- 10. Cross Cultural Competency Operate in different cultural settings Drivers of disruption: globally connected world superstructed organizations http://www.flickr.com/photos/cognizant-worldwide/8589181792/ 10
- 11. Computational Thinking Translate vast amounts of data into abstract concepts and to understand data based reasoning Drivers of disruption: new media ecology computational world http://www.flickr.com/photos/brewbooks/8690960990/ 11
- 12. New Media Literacy Critically assess and develop content that uses new media forms, and to leverage these media for persuasive communication Drivers of disruption: new media ecology computational world extreme longevity 12
- 13. Transdisciplinarity Literate in and ability to understand concepts across multiple disciplines Drivers of disruption: computational world extreme longevity http://www.flickr.com/photos/jonnygoldstein/4378439971/ 13
- 14. Design Mindset Represent and develop tasks and work processes for desired outcomes Drivers of disruption: computational world superstructed organizations http://www.flickr.com/photos/designandtechnologydepartment/6828102552/ 14
- 15. Cognitive Load Management Discriminate and filter information for importance, and to understand how to maximize cognitive functioning using a variety of tools and techniques Drivers of disruption: superstructed organizations computational world new media ecology 15
- 16. Virtual Collaboration Work productively, drive engagement, and demonstrate presence as a member of a virtual team Drivers of disruption: globally connected world superstructed organizations http://www.flickr.com/photos/john-norris/3494842764
- 17. Attributes for 21st Century Extension Professionals
- 18. Skills needed for 2020 knowledge worker (IFTF) Sensemaking Social Intelligence Novel Adaptive Thinking Cross Cultural Competency Computational Thinking New Media Literacy Transdisciplinarity Design Mindset Cognitive Load Management Virtual Collaboration
- 19. Attributes for 21st Century Extension Professionals ITFT Identified Skills Sensemaking Social Intelligence Novel Adaptive Thinking Cross Cultural Competency Computational Thinking New Media Literacy Transdisciplinarity Design Mindset Cognitive Load Management Virtual Collaboration
- 20. References The 21st Century Extension Professional (the ECOP sponsored study) Webinar and Slideset https://learn.extension.org/events/1073 Skills for 2020 Knowledge Workers http://www.iftf.org/our-work/global-landscape/work/future-work-skills-2020 Other recommended readings: Global landscape http://www.iftf.org/our-work/global-landscape/work/ People and Technology http://www.iftf.org/our-work/people-technology/ Harold Jarche’s blog: http://www.jarche.com/ Ongoing finds in connected organizations http://www.scoop.it/t/connected-communities Ongoing finds in personal learning http://www.scoop.it/t/approachtolearning
- 21. Discussion of the reports and how we can make adjustments now Hint: We can’t wait for new hires only—we need to help our current employees adapt 21
- 22. Skills for the Future Knowledge Worker #NAEPSDP @aafromaa aadrian@extension.org slideshare.net/aafromaa Creative Commons License Skills for the Future Knowledge Worker by Anne Mims Adrian is licensed under a Creative Commons Attribution-NonCommercial 3.0 Unported License. 22
- 23. The following slides are some details from the ECOP study 23
- 24. Focus Group (33) Effectively engages others Flexible to changing needs/adaptable to changing circumstances or opportunities Good communicator/listener Excellent organizing skills Positive outlook/optimistic Strong knowledge base/subject matter expertise Passion for Extension and helping others
- 26. Job Postings (372) Technology was a very frequently mentioned required skill. Social media, however, was only mentioned 10 times, always as a preferred skill. Most commonly identified learned skills as priorities. Interpersonal skills or attributes ranked much lower. 26
- 27. Skills for 21st Century Extension Professionals Organizing skills Excellent knowledge base/subject matter expertise Effective written and oral communication Understands how to be an effective team player Effective teacher 27
- 28. Attributes for 21st Century Extension Professionals Engaging personality Listening skills Flexible, adaptable and willing to change Positive outlook/optimistic Passion for Extension and helping others High personal standard of excellence Operates with minimal guidance
Editor's Notes
- Conduct an evidence-based study to identify important characteristics of evolving 21st Century Extension professionals to inform our hiring, professional development, educational and support systems. We expect that study results and conclusions will help us more rapidly move our Extension programs into the 21st Century. Expected Outcomes: A clear understanding of the expectations of modern Extension professionals. Enhanced hiring processes facilitated by better identification of 21st Century Extension attributes in applicants. Better design and effectiveness of orientation and staff development programs for new and current employees. Improved job satisfaction leading to better retention of new hires. Informed academic programs who develop enhanced educational experiences focused on important characteristics of 21st Century Extension professionals. A clear understanding of the expectations of modern Extension professionals. Enhanced hiring processes facilitated by better identification of 21st Century Extension attributes in applicants. Better design and effectiveness of orientation and staff development programs for new and current employees. Improved job satisfaction leading to better retention of new hires. Informed academic programs who develop enhanced educational experiences focused on important characteristics of 21st Century Extension professionals.
- An independent, nonprofit strategic research group. In this report, they found 6 drivers of disruption and 10 skills needed for 2020 knowledge workers.
- IFTF is an independent, nonprofit strategic research group. In this report, they found 6 drivers of disruption and 10 skills needed for 2020 knowledge workers. Extreme longevity - Increasing global lifespans change the nature of careers and learning Rise of smart machines and systems - Workplace automation nudges human workers out of rote, repetitive tasks Computational world - Massive increases in sensors and processing power make the world a programmable system New media ecology - New communication tools require new media literacies beyond text Superstructed organizations - Social technologies drive new forms of production and value creation Globally connected world - Increased global interconnectivity puts diversity and adaptability at the center of organizational operations